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Near Field Communication (NFC) Technology: The Future Mobile Money Service for Kenya

NFC technology allows two active devices embedded with chips transmit small pieces of data between each other via short range wireless connection and at low speeds depending on the configurations. It is a low friction process because of the close range that two NFC enabled devices can setup a connection. With the launch of wallet NFC payments by Google Wallet, Samsung‘s Nexus S/Galaxy II powered by Android Operating System and NFC features in Nokia‘s C9 & 6212 Classic NFC powered by Symbian Operating System (OS), this will turn the devices running on these platforms into mobile payment systems. Wallet NFC will allow Smartphone users to pay for their transactions and such payment solutions are seen by OS developers, handset makers, banks and telecoms as a money making transaction. Different modes of mobile payments have been well adopted in many parts of Europe, Asia and African especially Kenya. Users of Smartphone and ordinary mobile phones in Kenya pay for a wide range of services, and digital and hard goods using the three most commonly used modes of mobile payments; the premium SMS based transactional payments, direct mobile billing, and mobile web payments. The main objective of this research paper was a feasibility study of the common primary modes of mobile payments, that is, premium SMS based transactional payments, direct mobile billing, mobile web payments and most importantly for this paper - the future opportunities of NFC; and how with the adoption of the technology in mobile payment solution may affect the customer, banks and the telecommunication industry in Kenya.