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Productivity, efficiency, & effectiveness in the management of healthcare technology: an incentive pay proposal.

Modern healthcare managers are looking for better ways to motivate their employees as well as document and evaluate employee performance. The term productivity is familiar to most healthcare managers. The term efficiency is less familiar. These terms are defined and their significance for use as unique and valuable indicators of effective employee performance is discussed. Similar criteria were applied to make a general comparison between biomedical technician performance in two different hospitals in Tegucigalpa, Honduras, in Central America. A performance-based incentive program using an Incentive Pay Index chart is proposed as a tool through which hospital or company managers can provide technicians or technologists with ongoing motivation to improve both their productivity and efficiency on the job.