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Information Technology and Islamic Ethics

The whole issue of information technology is of major interest for the whole society. The new millennium has provided some of the most exciting technological advancements, which has transformed the way businesses are managed, organised, and developed. The technology is a phenomenon, and it is dramatically changing the way businesses deal with their customers. In a climate of increased competition, expansion of new technologies, possible drop in customer numbers, one way of increasing customer numbers would be by enhancing customer experiences on the internet. It is widely accepted that relationship marketing enhances with positive experience, and the internet is a key relationship building tool. The focus of the chapter is that Islamic workplace ethics believes that confidential sharing of information should only be given to limited and relevant stakeholders in the business.