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HCI Knowledge - Missing in Practice?

HCI is taught as a core course in most computing programmes in universities worldwide as it is critical to the successful use of technology. The success of undergraduate HCI education can be gauged from their final year project (FYP) through their ability to reflect, integrate and apply their HCI knowledge. However, the extent of use of HCI knowledge in application development amongst students is unknown. This paper intends to fill in the gaps of HCI education and its application in practice as it attempts to uncover students ability to apply their HCI knowledge in their FYP as an immediate outcome to evaluate the success of HCI education. The study was conducted in the context of Malaysian ICT tertiary education using IIUM as a case study. A content analysis of FYP reports was conducted to identify the use of HCI techniques in the application development including HCI evaluation. The result of the analysis indicates that most students conducted User Acceptance Testing but not HCI evaluation. The findings have implications for the need to review the teaching and learning of HCI, while attempting to strengthen the symbiotic collaboration among HCI academics, industrial partners and government agencies in the wake of increasing market demand for usability and user experience experts.