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Towards Systematic Management of Third-party Services used within Long-living Business Information Systems

In this paper, we propose a general architecture blueprint for long-living BIS helping to avoid the legacy problem and to protect the huge investments made in BIS. One central feature of this architecture is that the integration of innovative third-party is particularly well supported. The second part of this paper therefore addresses the problem of managing external third-party services based on service level agreements (SLA) and introduces a systematic management approach.