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Performance Indicators as a Foundation of Institutional Autonomy: Implications for Higher Education Institutions in Europe

There has developed moderate discussion in European higher education about the use of performance indicators for both accountability and evaluation purposes. This paper begins by summarizing governmental expectations, institutional objections, and several of the controversies surrounding performance measures. We then report on using performance indicators for both external accountability and strategic planning in a case study of a public research extensive university in the United States, including how the flows of resources and students have changed following the use of institutional performance measures in strategic planning.