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Automated robotic service in large-scale exhibition environments

This paper describes a concerted effort to realize an automated robotic service in exhibition environments, characterized by a dense population of people with dynamic, random movements and a complex structure with large-scale dimensions. We describe the developed robotic service framework built based on robot navigation function. Spatial representation of the environment is described, on which spatial path planning, robot localization, and remote monitoring and control of individual robots are developed. As observed from a long-term demonstration, the developed robotic system provided intended robotic services for visitors and obtained satisfactory user feedback, which encourages the adoption of automated robotic services in daily environments.