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Linking Dynamic Capabilities and Healthcare Innovations: A Case Study Approach

This study explores the relationship between dynamic capabilities and different types of innovations in healthcare industry. It utilizes a case study approach by conducting semi-structured interviews with clinicians and hospital administrators from two types of hospitals—academic and community. The main findings are: 1) the learning, coordinating, and integrating capabilities are associated with product/service and process innovations in academic hospitals; 2) the learning and integrating capabilities are associated with product/service and process innovations in community hospitals; 3) the barrier internal resources contention act as a moderator between the dynamic capabilities and innovations. This paper concludes by outlining propositions for additional research that would contribute to a more complete understanding of relationship between dynamic capabilities and different types of innovations in hospitals setting.