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Assessing the Impact of RFID Technology Solutions in Supply Chain Management

The use of Radio Frequency Identification (RFID) in Supply Chain Management (SCM) is one of the promising innovations in recent decades. This chapter first presents an introduction to the concepts and principles of RFID. It then discusses advantages and disadvantages of this technology in a supply chain setting. Application areas of RFID in the context of supply chains are reviewed to demonstrate best practices and related important implementation issues. Different industries (e.g. automotive, transport, retail) are used to emphasizing the benefits of RFID technology. The chapter also highlights operational and strategic implications of adopting RFID-based technological solutions and summarizes available evidence. Finally, a theoretical framework that links RFID key benefits and information attributes used in decision making is proposed. This chapter also provides comprehensive guidance for those considering the implementation of RFID in their supply chains.