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Book Review: Inside Interviewing: New Lenses, New Concerns

Holstein and Gubrium have a distinguished record of bringing their constructionist approach to research. This book represents a selection of chapters from their edited volume entitled The Handbook of Interview Research, published in 2002 (Sage). Creating a second text with this subset of chapters raises the question of why these chapters have been selected for reproduction. The editors have created a new introductory chapter and have selected chapters from the original text that are, for the most part, relevant to qualitative research. But a number of chapters provide interesting information that does not fit with either the constructionist agenda outlined or qualitative research, for example, “In-Person Versus Telephone Interviewing” by Shuy, “Computer-Assisted Interviewing” by Couper and Hansen, “Standardization and Interaction in the Survey Interview” by Schaeffer and Maynard, and “Internet Interviewing” by Mann and Stewart. In the introductory chapter, Holstein and Gubrium emphasize the importance of examining what occurs “inside interviewing” in terms of how knowledge is constructed and technical, analytic, and representational issues arising from a constructionist perspective. They discuss activating interview subjects, empowering respondents, voice, ownership, and subject positions. The text is organized in four parts: subjects and respondents; technical concerns, analytic options, and representational issues. Some chapters of the book succeed better than others at contributing to the constructionist epistemological agenda. Excellent chapters include Reinharz and Chase’s sophisticated discussion of women’s experiences and issues that arise when interviews focus on women, Wenger’s helpful chapter on issues around gaining access to older people and dealing with impairments during the interview process, Adler and Adler’s interesting analysis of the effects of human subject protection on loyalty between researchers and participants in Chapter 8, Charmaz’s thoughtful discussion about qualitative interviewing and grounded theory analysis, Reissman’s clear analysis of personal narratives, DeVault’s and McCoy’s insightful analysis of using the interview to investigate organizational and institutional processes, and Baker’s presentation of ways ethnomethodological ideas can draw attention to interactive work in interviews. Some authors, however, have difficulty occupying a position that acknowledges the constructionist nature of knowledge in the interview context and intersections of varying identities without becoming essentialist about the elements of identity that they have chosen to discuss. For example, Schwalbe and Wolkomir claim that masculine self varies by age, ethnicity, social class, sexual orientation, local culture, and immediate circumstance, while referencing a pervasive cultural notion of the qualities and capacities men must signify. Kong,