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The relevance of change management lessons today: Key principles that still hold true

The aim of the paper is to show how the lessons from earlier, disparate change programmes still apply to the challenges facing organisations today, even when those changes appear to be different from the ones they have faced before. The paper aims to do this by presenting key lessons from three case studies, each undertaking significant change programmes in very different areas of business, and drawing conclusions with the help of the existing body of experience and information in the literature. While these lessons do not provide a comprehensive menu, they act as principles for practitioners to hold on to when planning and executing any type of change programme.