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An empirical examination of benefits from implementing integrated management systems (IMS)

In order to create competitive advantages and achieve sustainable development, many organisations have implemented quality, environmental and occupational health and safety management systems. There is a trend for enterprises to implement an integrated management system for overcoming the problems resulting from multiple management systems. Using structural equation modelling, this paper examines empirically the benefits obtained from implementing an integrated management system for enterprises. It is revealed that related experience in managing these systems is important for enterprises in implementing an integrated management system. There are significant positive correlations between ‘related experience’ and ‘integrated management system benefits’, and between ‘integrated management system implementation’ and ‘integrated management system benefits’. Based on these analyses, the benefits in implementing integrated management systems include: (1) decreased paperwork; (2) decreased management cost; (3) decreased complexity of internal management; (4) simplified certification process; and (5) facilitates continuous improvement. The aim of this paper is to understand the critical issues involved in effectively and efficiently implementing an integrated management system.