{'fraction_non_alphanumeric': 0.011661807580174927, 'fraction_numerical': 0.0, 'mean_word_length': 5.302752293577981, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
Competitive Governance: An Alternative to Meet Ever Growing Demand for Public Service in India

Many of us concerned about improving the quality of public service and the level of efficiency and accountability of the public service delivery system in India have become sceptical. We have been witnesses to the helplessness, harassment and neglect of the citizens by a large number of callous, insensitive, unaccountable and arrogant officials who are otherwise entrusted with the task of delivery of critical public services to citizens, especially half of which live below poverty line. Diagnostic studies to suggest remedial measures have been conducted again and again and yet again.