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Considerations in Acquisition Lessons-Learned System Design

Abstract : This article describes issues affecting the design of lessons-learned systems for defense acquisition organizations. It draws both on studies of existing lessons learned systems and the literature of organizational learning and knowledge management. The exploration of these issues suggests that attention to social processes within organizations is as important, if not more so, as the development of information technology processes in the success of lessons learned systems. The article's conclusions can assist in the determination of appropriate requirements and resources for an acquisition lessons-learned system.