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The Awareness of Mentality in Public Administration as the Key for the Management of Its Complexity

Public objectives are mostly pursued within public administration, which despite its apparent Weberian rationality works mainly evolutionarily – by imitating processes or things that prove to be effective in other areas. The present complexity cannot be grasped by endless enumeration of objective factors. Individual and personal characteristics that cannot be controlled only by the law can be a different starting point. Research should be moved to a higher level where they could be controlled and implemented through values if their basic human properties could be known that operate also within public administration. The situational and human complexity is so great that it can only be tamed step by step, through non-stop adjustments, using a central perspective on situations from the highest management. “Entering into the unknown fully prepared for changes” will be the motto of the public administration of the future.