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Logistics for Managing and Improving Processes

The purpose of this paper is to describe and analyze why and how the development of logistics as a research and practitioner discipline in fact means that logistics can now contribute outside the traditional field of logistics - especially in process orientation. Process orientation transfers focus from functions to processes in organizations, and from processes in logistics to logistics of processes. To use logistics know-how in process management, to apply a holistic approach to business, to manage the system as a whole, requires that a clear and communicated strategy exists. The strategy should be translated into operational short-term goals. With process orientation, it is possible to translate the strategic long-term goals into measurable short-term goals - process goals. The most important processes could thus facilitate the difficult task of strategy implementation by bridging the gap between strategy and operations.