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Impact of working life quality on burnout.

Six dimensions of the quality of working life were measured to find out the relation ship of burnout and the quality of working life in retail trade and metal industry (N = 2599). Burnout was measured by emotional exhaustion from the Maslach Burnout Inventory (MBI). Some demographic variables were included in the analyses. The result show the great impact of psychological job demands on burnout in both business lines. The impact of the other five indexes (conflicts, job control, work of superior, organization of work, and monotonous job) on burnout were different in these two business lines. Still variables had some impact on burnout in both the retail trade and in the metal industry. Age turned out to be a complicated factor in relation to burnout.