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Audit of elderly people's eye problems and non-attendance at hospital eye service

Because eye disease is common in elderly people1 and the number of people aged >=80 in Britain is increasing,2 outpatient referrals to the hospital eye service will probably rise. Many studies have discussed the reasons why people do not keep their outpatient appointments and ways in which non-attendance could be reduced. Few have given details of the morbidity that arises in patients who have not kept appointments.3 Could general practitioners have an important influence on non-attendance?

A manual audit covering September 1991 to June 1992 was made of all records of patients aged >=75 in a general practice with four partners and 6314 patients. The records were extracted, and notes were made of the number of patients under the care …