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Managers' Business Knowledge in a Transition Economy

This paper reports on research into the business knowledge of top-level managers in Ethiopia. It explores the knowledge bases which underpin and inform the thinking and decisions of senior managers on issues of organizational strategy and organizational capability. The setting of the research is a highly turbulent, transitional, economy; the empirical focus of the study is on the knowledge of Ethiopian senior managers as they experience this unfolding dynamic. What knowledge of strategizing do they have? What do managers think are the required organizational capabilities (resources and capabilities) to deliver their strategy and how they acquire or develop these? These were the guiding research questions. Through these, we investigated how managers' interpretations and 'knowing' are situated, mediated and subject to variations, reinterpretations and change. The study found that the way Ethiopian managers struggled to come to terms with the extreme forms of uncertainty they faced can shed new light on the process of uncertainty-handling in other, less demanding, settings. Thus, it offers insight into how managers in general – within Ethiopia and beyond it-cope with highly tentative and contingent knowledge.