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The Persistence of Stereotypes in the Context of Familiarity

Landy (2008) claims that biases in general, and stereotypes in particular, play a more limited role in personnel decision making than the research literature might lead one to believe. According to Landy, this is because of the artificiality of most stereotyping research, which involves strangers evaluating strangers. In most real-world decisions, he argues, the evaluator is familiar with the target and thus has individuating information about the target at his or her disposal, which prevents simple demographic categories from influencing personnel decisions. Although we do not believe that low-familiarity work situations are as rare as Landy suggests, we agree that people in organizations do often operate in a high-familiarity context and that much of the existing research designed to inform our understanding of stereotyping in the workplace is conducted in a low-familiarity context. We contend, however, that stereotypes affect