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Understanding Mediators’ Orientations, Strategies, and Techniques

This article presents a system for categorizing and understanding approaches to mediation. This system describes mediations by reference to two related characteristics, each of which appears along a continuum. One continuum measures the scope of the problem or problems that the mediation seeks to address or resolve. The second continuum measures the strategies and techniques that the mediator employs in attempting to address or resolve the problems that comprise the subject matter of the mediation. At one end of this continuum are strategies and techniques that evaluate issues important to the dispute or transaction. At the other end of the continuum are beliefs and behaviors that facilitate the parties’ negotiation. The article then looks at the potential advantages and disadvantages of the various approaches to mediation.