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A Codeveloped Family-Faculty Curriculum to Improve Trainee Communication.

Patientand family-centered care (PFCC) describes an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care providers, patients, and families. This model of care is essential to pediatric practice and requires ongoing partnership and collaboration between physicians and families in which each party brings his or her expertise. At the core of PFCC is effective, inclusive communication. Understanding the patient’s perspective and expressing empathy are key features of patient and family-centered communication. Although effective communication is a core competency for pediatric residency programs, current teaching methods are inconsistent and variable, and residents feel inadequately prepared. In this article, we describe our collaborative effort with parents in our Family Advisory Council (FAC) to develop a curriculum to foster PFCC. This family-faculty curriculum aims to teach communication and empathybuilding skills to pediatric residents using narratives delivered directly by parents.