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INTERFACES AND HUMAN-AGENT INTERACTION IN VIRTUAL INFORMATION SPACES

Researches today pay keen attention to the problems and the methods of virtual (as well as real) enterprise modelling. Growing interest to these problems may be explained by the expansion of distribution and virtualisation in manufacturing and other business processes (rapid growth of diverse “hows” for doing real business by virtual means electronic commerce, for instance is a good example) as well as by the necessity to supply existing models (and legacy systems) with some dynamic character. It can be easily seen that the problem posed like this reflects the point of view of external observer or counter-agent interacting with virtual enterprise from outside. Another problem of similar importance is to create comfortable environment for the individuals acting inside the dynamic system we model i.e. persons in charge of some certain functions. This internal point of view has, as its main goal, the task of bridging semantic gaps between native-to-user ways of presenting information and posing problems, from one side, and the elements of information systems (IS) with formalised action interfaces from the other side of the ferry.