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What are the source selection criteria?: Lessons from mothers' health information‐seeking behavior

This research investigated mothers' health information source selection behavior, specifically, what criteria they consider important for their source selection. Online surveys were completed by 851 mothers: 255 U.S.‐born mothers, 296 Korean‐born mothers, and 300 Korean immigrant mothers living in the United States. Results indicated that health information perceived to be “accurate/credible”, “easily accessible”, and “active/updated” tended to be used most often. Moreover, when a series of one‐way analysis of variance (ANOVA) tests was conducted, statistical group differences were identified in 9 out of 10 source characteristics (e.g., “accurate/credible”, “active/updated”, “interactive/able to respond” etc.). Implications for information professionals when providing health information services are also discussed.