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Seniors route-planning: a reality check for the design of navigation systems.

This study is aimed to both illicit, and considers the benefits of route-planning procedures and strategies of seniors when using their personal, tried and tested methods. The analysis also looked at a commercial route planning and navigational system and considered its support for the natural ways of working that the senior route planners exhibited. The authors further considered whether there is any potential benefit in such systems doing so. The original qualitative study of seniors route-planning revealed a series of benefits to the participants in terms of the quality of the route, the support and augmentation of their internal representations of the wider world and real satisfaction in the planning activity. This paper highlights their strategies and procedures which supported the integration of their internal and external resources and thus their understanding of the wider world. The system provision is clearly fast and efficient but does not directly work with users’ natural ways of considering the wider world. However there is evidence that en-route people find their own ways of manipulating the system so that it works with some of their current understanding and personal requirements.