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The specificity of work at the Emergency Medical Services and the psychological support of medical rescuers

Abstract Introduction: Professional work is an extremely important aspect of the life of an adult. Probably we all want to be satisfied with this, and not just financially. It can be a source of positive experiences, but also a huge negative burden. It often generates and provides us with many adverse reactions, strains or stresses. The aim of the study was to determine the current status of psychological support to Medical Rescue Teams, and the opinions of medical rescuers on the need for psychological help in their work. Materials and methods: A questionnaire was addressed to medical rescuers across the country; 115 respondents participated in the study. It was conducted in April 2016. A statistical analysis of results was performed using the statistical package PQStat ver. 1.6. Analyses of dependences were carried out with χ2 tests. Significance was considered at p < 0.05, and highly significant was taken at p < 0.01. Results: Almost 90% of respondents had never taken part in a psychological workshop. About 80% of medical rescuers had never participated in training courses on the techniques of relieving tension. In the workplaces of 98 (85.2%) of the medical rescuers, there had never been any group meetings held in which stress was relieved via conversation. Sometimes such meetings were held in the workplaces of 17 (14.8%) of the medical rescuers. More than the half of respondents, 72 (62.6%) people, believe that such meetings are definitely needed and could be effective. Conclusions: 1. The current level of psychological support for Medical Rescue Teams is negligible. Only in a few workplaces it is offered to the medical rescuers. The majority of the study group were not provided access to a psychologist. 2. Medical rescuers believe that the profession requires working with a psychologist, and this cooperation should be ensured by the employer. 3. In 85.2% of cases there were no conversational meetings after difficult actions, with analysis and relieving of emotional tensions. If such meetings were held, almost 90% of respondents would participate. 4. The current ways of reducing stress for medical rescuers are not always safe for their health and can lead to addictions. A possible cause is non-attendance by the majority in workshops on the techniques of relieving tension and psychological training.