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Designing IQMM as a Maturity Model for Information Quality Management

Every organization requires data and information to run its business and support decision making. These data and information can be obtained from many sources, internal or external organization. Wherever they come from, data and information should be free from any errors and defects to make the business run well and the decision taken from them qualified. Assuring data and information quality is not easy because data and information nowadays are easier to obtain while data repositories tend to be cheaper. Organizations rely on Information Technology to handle this issue. Technology being used should definitely be reliable to assure that error-free data and information are available whenever they are needed. We propose a model to manage and incrementally improve information quality management processes in organizations, called IQMM (Information Quality Maturity Model), which is built using COBIT 4.1 maturity model approach. Organizations can use this model anytime to understand current condition of their information quality management and to provide improvement plans to take.