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A Framework For The Co-Creation Of Ict Innovation: Empirical Results From India

Abstract The main aim of this paper is to develop a conceptual framework for understanding the co- creation of ICT Innovation. To do this we first review key innovation literature with the argument that each set of innovation literature considers the world of innovation from a sterile perspective, normally linear in nature. We propose an alternative view encapsulated in our idea of ’Co-creation of ICT Innovation’. To illustrate the nature of Co-creation of ICT Innovation, we present three case studies from India and show the distinctness in the nature of problem solving in each case. We then use this distinctness to develop a dual interactive framework. One framework is at a Meta level that develops the conceptual theme for the process of co-creation. The other framework, that populates the conceptual theme with operational drivers, is aimed to populate the Meta level with ideas that can initiate the process of Co-creation of ICT Innovation. Our contribution in this paper is this dual interactive framework that we argue explains the nature and process of co- creation.