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Mental health in health care workers: Engagement, burnout and healthy organizational practices in times of COVID-19

The work routine of workers has been modified by the COVID-19 pandemic and may vary according to the management of their organizations. The objectives of this research were to analyze the relationship between the perception of healthy organizational practices and workers' engagement and burnout and to determine which healthy organizational practices have a greater relationship with the engagement and burnout of employees in times of COVID-19. The methodological approach was correlational-exploratory, with surveys of 162 workers in 4 health centers in Chile. The variables correlated as expected for the total sample, i.e., positively and significantly between healthy organizational practices and engagement and negatively and significantly with burnout. The main practices that are related to increased engagement are career development, information, and skill development; and burnout is reconciliation, well-being, and communication. This research adds to the fundamentals that the mental health of workers is related to the type of management carried out by organizations.