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Outsourcing your billing.

If you do decide to outsource, regard your billing company as a business partner who will work with you. It cannot handle your practice billing independent of your input. Here are 10 questions to ask when thinking about outsourcing: How long has this billing company been in business? A billing service that has only been in business a short time may not have the necessary experience and relationships with payers to collect on complicated claims. Experience of two years or more is ideal. How many certified coders does this company have on staff? Certified coders are typically more discerning in reviewing denials and downcoding, and more articulate in launching appeals. Be sure to ask whether the certified coders are employees or independent contractors. How many medical practices in your specialty does this company service? If yours is, say, the only dermatology practice handled by this particular billing company, it’s possible that the company will lack specialty-specific knowledge about the rules, modifiers, and bundling that contribute to collections success in the world of dermatology. Also ask about the staff-to-physician ratio. What technical capabilities does this company have? The software used by your billing company should: