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Cancer Patients’ Descriptions of Comforting and Discomforting Nursing Actions

Ten hospitalized adults with cancer participated in a phenomenological investigation to determine defining characteristics of comfort and describe nursing actions that were comforting and discomforting. Information gathered from transcripts of audiotaped interviews yielded a description of comfort and comforting actions, including providing physical assistance with activities of daily living and anticipating physical needs. Monitoring or “checking in,” being present, and demonstrating genuine concern and understanding for patients were also identified as comforting actions.