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Conflicts & Disputes in Construction Projects

Are some construction projects more prone to contract disputes than others? If so, can these projects be identified before construction begins? This paper describes research conducted with the CII Dispute Prevention and Resolution Task Force to answer these questions. This research analyzed the effect of different project characteristics on the occurrence of contract disputes. This paper explains the project characteristics that were evaluated, and the conclusions that we made from this analysis. Conflicts may be considered in three levels; level one may be viewed as intrapersonal conflict that is the conflict that takes place inside the individual. Level two is interpersonal conflict the conflict experienced between individuals in the same group or unit for example coworkers, roommates, unit members and etc. Such clashes exist whenever individuals interact or come composed to finish a common goal or detached. Level three is the intra-group conflict,However, the fundamental conclusion from this research is that "people" hold the key to avoiding contract disputes.