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The Relationship between the Conflict Management Strategies and Ethical Leadership Behaviours of Nurse Managers Perceived by Nurses.

AIM
The aim of this study was to determine nurse managers' level of ethical leadership perceived by nurses, and to examine its relationship with conflict management strategies.


BACKGROUND
Ethical leadership is about how managers use their power in their decisions and actions, and its source is based on moral and ethical authority. Therefore, it is important to understand the impact of ethical behaviors of nurse managers in the work environment on determining conflict management strategies.


METHOD
The data of this descriptive, correlational and cross-sectional study were collected face-to-face from 285 nurses between April-June 2019. The data collection instruments included the introductory information form, the Ethical Leadership Scale and The Rahim Organizational Conflict Inventory-II.


RESULTS
Ethical leadership scores perceived by nurses in nurse managers were found 3.78, and the highest score was obtained from the behavioral ethics subscale (3.81±.91). In conflict management strategies perceived by nurses, it was determined that they got highest scores from collaborating style (3.76±.90), and lowest scores from competing style (2.90±.94). There was no significant relationship only between ethical leadership and its subscales and competing (r: -.038/-.041, p>0,05). In other subscales, there were positive, moderate and highly significant relationships (r: .466-.747, p<.001). The rate of explanatoriness of communicative ethics subscale in conflict management strategies ranged from 22.3% to 58.0%.


CONCLUSIONS
The study shows that communicative ethics subscale significantly affects the conflict management strategies of nurse managers. Therefore, it is important for nurse managers to communicate bilaterally and be a role model for nurses.


IMPLICATIONS FOR NURSING MANAGEMENT
Ethical leaders value trust and respect in their interactions with employees and reflect what appropriate behavior to the situation is. Nurses who perceive that their managers demonstrate ethical leadership behaviors will also evaluate their role in conflict resolution. On the other hand, the power-based, aggressive, non-compromising domination approach that the person imposes on others is not associated with the ethical leadership perception towards their managers by nurses and is a strategy that should not be preferred. Therefore, nurse managers who use appropriate conflict management strategies saw as a role model by nurses.