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Towards an operational alignment approach for organizations

An effective information system improves the profitability of organizations. However, it appears that there is a need for an alignment approach that allows the continued operation of information system. In our work, we focus particularly on the operational alignment. Moreover, we deal with the topic of alignment by analyzing three levels: business requirement, business process, and software system. In this paper, we present an overview of this topic's concepts. Then, we analyze approaches related to our work by defining a set of criteria. Finally, we present the main idea of our proposed approach.