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The New eCustoms Information and Communication Technology Platform Applied as a Business to Government (B2G) Interface

Trans-European IT services are provided by DG TAXUD in two main ways: either in a distributed way to allow the exchange of information between national administrations, or in a "hub" and "spoke" way concerning the exchange of information. In parallel, the emergence of the Web and the irresistible push towards eGovernment offers an increasing number of services to the citizen. These services provide the traders with a view of the critical business information which is exchanged between the Commission and the national administrations. DG TAXUD also provides IT services to serve its own internal business needs in the area of customs. It is crucially important to understand that, in order to serve its user base, DG TAXUD manages IT services which rely on a set of “trans-European systems” made up of geographically spread, but tightly interoperating and collaborating as a Businessto-Government service.