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Leveraging Trust and Distrust in Recommender Systems via Deep Learning

The data scarcity of user preferences and the cold-start problem often appear in real-world applications and limit the recommendation accuracy of collaborative filtering strategies. Leveraging the selections of social friends and foes can efficiently face both problems. In this study, we propose a strategy that performs social deep pairwise learning. Firstly, we design a ranking loss function incorporating multiple ranking criteria based on the choice in users, and the choice in their friends and foes to improve the accuracy in the top-k recommendation task. We capture the nonlinear correlations between user preferences and the social information of trust and distrust relationships via a deep learning strategy. In each backpropagation step, we follow a social negative sampling strategy to meet the multiple ranking criteria of our ranking loss function. We conduct comprehensive experiments on a benchmark dataset from Epinions, among the largest publicly available that has been reported in the relevant literature. The experimental results demonstrate that the proposed model beats other state-of-the art methods, attaining an 11.49% average improvement over the most competitive model. We show that our deep learning strategy plays an important role in capturing the nonlinear correlations between user preferences and the social information of trust and distrust relationships, and demonstrate the importance of our social negative sampling strategy on the proposed model.