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Using evidence-based dissemination and implementation strategies to improve routine communication between general practitioners and community mental health teams

AIMS AND METHOD To improve the quality of written communication between general practitioners (GPs) and community mental health team (CMHT) members concerning patients newly referred to two inner-city CMHTs. Following a benchmark audit of a random sample of referral and assessment letters, locally agreed good practice protocols were shared widely, accompanied by a dissemination and implementation strategy.