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Ontological models for information retrieval of product-service: Trends and open issues

More and more companies need a model for product-service information retrieval. All businesses agree on the need of a common vocabulary among customers, commercial partners and suppliers. Building ontologies as models of knowledge representation about product-service information is increasingly seen as a key to enable interoperability between software agents and people on the Web or through to network connections. In addition, in recent years it has strengthened the alliance between industry and scientific research communities. The development of ontology-based smart catalogs captures their attention. This work surveys ontological models for information retrieval on product-service in the industry. Research trends previously addressed and open issues are discussed. Besides, some of the solutions on functionality and behavior of ontologies-based product-service are presented as an alternative to achieve an optimal level during information retrieval using smart catalogs in business scenarios.