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Development of Energy Consulting Competence by Solving Dilemma Situations with Structure Formation Techniques

Rising energy prices and stricter energy laws have dramatically increased the need for energy consulting services in Germany. The energy consulting market lacks uniform standards, and craftspeople working in this area of work find it difficult to transfer their high skill level in their original jobs into energy consulting services. Energy consulting is characterised by uncertainty. Based on a specialized competence model, and adhering to the didactical concept of moderate constructivism, open-ended dilemma exercises were designed, i.e. concrete energy consulting scenarios in which learning energy consultants deal with various sources of uncertainty. These exercises are implemented with the help of the Heidelberg structure formation technique. By dealing with uncertainties in real life situations, the competence of energy consultants should be developed. Workshops were designed in which groups of energy consultants deal with trilemma exercises in this open, constructivist environment. In each exercise, the participants use various approaches, resulting in a wide variety of solution networks. Development of competence was achieved on multiple levels. Most importantly, energy consulting was seen as an area with paradoxical requirements, so they developed open, holistic thought patterns rather than linear reproductions of rote solutions. In addition, most participants embrace an innovative reflection mode, further improving their competence. The workshops for development of competence were carried out successfully and will be refined in the future.