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The Impact of Differences in Perception of At-risk Students between Staff and Students of the Academic Monitoring and Support Program (AMSP) in the Humanities

Abstract Evaluating the pilot phase of the Academic Monitoring and Support Program (AMSP) in the College of Humanities, Pietermaritzburg campus at the University of KwaZulu-Natal, has revealed that the differences in the lecturers’ and students’ perception of “At-risk” students adversely affected successful program implementation. The program strategies have been reformed with the theme: “Stay on the Green, Reach your Dream!” Data was gathered through 16 semi-structured interviews, eight from staff and eight from students, during the abovementioned evaluation to illustrate the impact of the differences in perception of at-risk students among staff and students, and its consequences on the intervention. The study illustrates how such lack of coherence between perceptions can be a challenge to the Program’s success.