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Exploring the Relationship Between Contact Frequency, Leader-Member Relationships, and Patient Safety Culture.

OBJECTIVE
This study uses Leader-Member Exchange theory to explore the associations between contact frequency (CF) of nurse leaders and their team members, leader-member relationship, and patient safety culture.


BACKGROUND
Leader-member relationships are an important part of patient safety culture development. The behaviors of leaders to achieve these relationships are unknown. This study explores CF as a leader behavior to improve patient safety culture.


METHODS
Cross-sectional survey of bedside nurses (N = 746) from an 8-hospital system.


RESULTS
A significant association was found between relationship strength and patient safety culture; CF's effect on relationship and patient safety culture was demonstrated.


CONCLUSION
Contact frequency may support relationships between leaders and members and improve patient safety culture on nursing units. Future studies should explore factors that could be enhancing and limiting CF.