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Planning for Integrated Systems and Technologies: A How-To-Do-It Manual for Librarians (review)

Also, librarians and other information providers are realizing that not all tasks can be performed by AI/ES systems. This chapter also offers conclusions and implications, mainly extending the discussions on applications of intelligent technologies in library service operations from Chapter One. Survey instruments are included in appendices one through three; appendices four and five include tools for readers to remain up to date with new developments in intelligent technologies. Over 500 references constitute a valuable bibliographic resource. The only room for improvement in this impeccably researched work would have been to flesh out each chapter with the level of detail found in the first chapter. While this work is most suitable for academic librarians and information science faculty and students, all librarians and information specialists could benefit from its discussion of intelligent technologies as possible tools for improving selected library services.