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The Business of Business Is Business: How Businesses Serve Society

There is a division of labor in modern democratic societies. The main way businesses serve society is by producing products and services people want at prices they can afford to pay. A good business exercises corporate social responsibility simply by delivering its core service. There is a role for charitable giving and other causes, but having a well-crafted corporate social responsibility campaign is no substitute for ethics. Indeed, one of the dangers of the focus on corporate social responsibility is that business people might rationalize that unethical ways of making money are acceptable because the business later donates time or money to “good causes.” But ethics is primarily about how a business makes money, not what it does with the money it makes.