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Facilitating In-Car Use of Multi-Context Mobile Services: The Case of Mobile Telephone Conversations

This research-in-progress paper examines how to facilitate in-car use of multi-context mobile services such as mobile telephone calls, e-mail, news, and SMS. Because the car is a mobile context with specific convenience and safety problems, it is important to identify and explore seamless ways to use in-car resources such as dashboard control buttons, in-car audio systems, and in-car displays for enabling convenient and safe use of multi-context mobile services. The paper presents an interview study of mobile telephone use in cars. On the basis of this study, a prototype system, SeamlessTalk, has been developed for using in-car resources in making mobile telephone calls more convenient and traffic safe.