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How the transformational leadership led St. Carollo Hospital to overcome crises

With the spread of coronavirus disease (COVID-19), the importance of local medical institutions’ infectious disease control and disaster response efforts has been emphasized. In particular, large regional medical institutions have played a pivotal role in responding to the outbreak. The purpose of this study is to examine how transformational leadership— with its four elements of idealized influence, inspirational motivation, intellectual stimulation, and individual consideration—affects hospital operations in addressing the crises. By performing qualitative research involving in-depth interviews on the transformational leadership and crises management capabilities of St. Carollo Hospital, which has grown from a small regional medical center to a large regional medical institution, this study aims to identify the role of transformational leadership in enabling a small clinic to develop and overcome challenges. The findings will have academic and practical implications and add to the current literature, which has focused mostly on large corporations and organizations.