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Symposium on the Theory of Technology Enactment in Jane Fountain's (2001)Building the Virtual State

J E. Fountain is associate professor of public policy at the John F. Kennedy School of Government at Harvard University and a research member of the Internet Policy Insti tute. Her influential 2001 book for the Brookings Institution, Building the Virtual State: Information Technology and Institutional Change , has been hailed as “a major contribution to the literature on information technology in the public sector” (C. Schweik, editorial review posted on amazon.com, retrieved June 18, 2003). Another reviewer posting on amazon.com noted “the theoretical rigor, as well as practical application, makes this a useful book for both academics and practitioners.” A third reviewer, focusing on the theoretical architecture of the work, stated, “Fountain’s Technology Enactment framework is specially useful for analyzing e-government projects, and understanding their complexity generated by strength of institutional barriers and required operational change.” Fountain’s book has been widely adopted in courses on information technology in the public sector, in part because it provides a theoretical structure with which to make sense of the complex and fastevolving world of public technology. Fountain (2001) described her purpose in the first paragraph of the book’s preface: