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Security Management in Pattaya City, Thailand

This study aims to study security management in Pattaya, along with its problems and improvement. A qualitative research approach was utilized. The data were collected from indepth interviews and group discussion with 29 main informants in Pattaya and content analysis was applied for finding the answer of research question. There are six aspects of security management in Pattaya: public health, public hazard, environmental, life and property, traffic, and tourism. Four government agencies are responsible respectively: 1) Office of the Permanent Secretary of Pattaya City, responsible for public hazard security management, life and property security management, and traffic security management, 2) Division of the Public Health Office, responsible for public health security management, 3) Division of Environment, responsible for environmental security management, and 4) Division of Tourism Promotion, responsible for tourism promotion. However, the security management itself, of which the main objective is providing a good urban society life, is the responsibility of the tourist police. To achieve sustainable security management, public health and hygiene and environmental improvement should be emphasized systematically through integrated collaboration among relevant parties, including volunteers and agencies-both public and private. As the result of this study, it is suggested organizing water rescue training sessions for the people, hotel staff, and civil defense volunteers, providing self-care advices for the people, and improving public relations on security management. Also, appropriate equipment should always be ready to use. Furthermore, responsible staff should collaborate with other relevant agencies to organize staff trainings to helpacquire specific skills, abilities, and specialization, as well as organize related activities such as motivating campaigns, public relations, and competitions, to encourage the morality of the staff.