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Working Conditions as Quality in Design Projects

The scope of this paper is to discuss the implications of treating concerns for working environment as quality aspects in design processes. The study has been conducted as a research project into concepts as Integrated Product Development (IPD) and Design for Quality (DfQ) combined with a case-study of a Danish electronics manufacturer. The study shows that adopting an extended view of quality affects the working conditions, but requires an organization and tools that facilitate double loop learning and participation in the design process.