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Collaborative Administration in the Context of Research Computing Systems

In this paper we present our experiences with collaboratively administrating research computer systems. While traditional administration focuses on reliability and efficiency, collaborative administration poses the challenge of managing the flow of information between the different administrators. Research systems add a high degree of heterogeneity to the mix as each hardware resource may require its own dedicated software environment. Our approach makes heavy use of system automation to reduce the effort required to provide basic services, while at the same time remaining flexible enough to allow for unusual system configurations.