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Factors Inhibiting the Adoption of Cloud Community Systems in Dynamic B2B Networks: The Case of Air Cargo

While factors inhibiting information system (IS) adoption in the individual and organizational context are thoroughly investigated, research on the inter-organizational perspective remains widely disregarded. Recent studies reveal that cloud community systems (CCS) provide numerous benefits for organizations. However, in dynamic B2B networks high numbers of CCS fail and thus additional inhibitors of CCS adoption can be expected. We selected the air cargo hub in Frankfurt, Germany as a suitable research case because of existing dynamics and an underutilized CCS. By using a grounded theory approach and the technological, organizational and environmental (TOE) framework, we explored 21 factors inhibiting CCS adoption in dynamic B2B networks and categorized these into the TOE framework. Eight factors confirm existing literature. Caused by the specificities of dynamic B2B networks, we propose a re-categorization of six factors and a necessary extension of the TOE framework by the inter-organizational context (I) for the remaining seven new factors.