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Research on E-govement Information Services Based on Public Satisfaction

This paper mainly analyzes the problem of Chinese e-government information service from the view of public satisfaction.Through the case study of e-Government of Baoding City,the paper makes a survey of e-Government information service for Baoding citizens,and also uses the model of CCSI to analyze the problem of Baoding's government information service.Meanwhile,the paper computates the degree of public satisfaction of Baoding's e-Government information service based on the fuzzy judgment method.In addition,on the basis of the above analysis the paper proposes fundamental and method for improving the information services.