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[The integration process of refugees, a major explanatory factor during intervention].

In light of scientific literature produced over the last ten years, it appears that health and social work professionals should, when dealing with people belonging to minority cultures, go beyond the purely interpersonal approach to problems. Rather, they should lend an ear to the different notions of life and society, and adjust their intervention patterns to the integration conditions of immigrants. The special situation of refugees requires a special approach based on the knowledge of their pre-migrant conditions, as well as on the establishment of closer ties between welcoming institutions and these migrant families.