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Life Log and its Application to Remote Consultation System

Recently, opportunities that a consumer has to make choices are increasing. And, needs of the remote consultation is rising as a means of making choices efficiently. However, the burden of the expert (consultant) is large in the existing remote consultation, because there is a large difference between numbers of customers and experts. Therefore, it is difficult to carry out a consultation that considers the customer’s personality and personal preferences and that matches well to the customer’s needs. In this paper, we propose a technique to solve these problems by applying life log for basic data acquisition in remote consultation and present useful application examples.