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Process research in requirements elicitation

Empirical research is starting to be more used in the area of requirements elicitation. It mostly focuses on the effects of techniques in the final product of the elicitation process in laboratory experiments. Our argument is that future advances in requirements elicitation practice are unlikely to come from such studies. Requirements elicitation research needs a deeper processual orientation, focusing on how and why the elicitation process unfolds in a particular direction. The research should be performed longitudinally in real contexts through different methods of data collection, investigating current and historical events from different perspectives.