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How do we assess the learning style of our patients?

Situation: Two patients with diabetic foot ulcers are seen in your outpatient clinic on the same day. Mr. Lane is a 50-year-old patient with type II diabetes mellitus. Ms. Day is a 70-year-old patient with type II diabetes. It is your responsibility to educate Mr. Lane and Ms. Day about proper foot care. Armed with your center’s diabetes educational materials, you enter Mr. Lane’s room. Several minutes later you emerge, happy with the outcome of the session and convinced of Mr. Lane’s understanding of the presented materials. Enthusiastic about your upcoming session with Ms. Day, you collect the same educational materials and begin your instruction. Several minutes later, it is apparent that she is still unclear about the content. You attempt to clarify the information, but she still seems confused. How can you alter your educational session to better address Ms. Day’s learning needs?