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Communication and Interaction in the Worker-Client Dyad

This study was designed to reflect my interest in studying communication between caseworkers and their clients. Of particular interest is communication which conveys information about the development of their relationship. For that purpose, the first three sessions of therapeutic contact were examined via tape recordings. Patterns of relationship communication were analyzed to determine the extent to which clients and workers convey equal (symmetrical), unequal (complementary), or mixed-status positions vis-à-vis one another; how these patterns change and develop within the first three interviews; and the extent to which workers and clients achieve mutuality in their relationship.