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Android based Optimization and Queue System at Passenger Vessel Services Crossings

Samosir is one of the islands surrounded by the largest lake (lake Toba) in Indonesia. To connect Samosir Island with other areas outside the Samosir Island, a ferry is needed. However, at every peak holiday season the queue of vehicles to and from Samosir Island is very high. This study aims to design and develop an Android-based queue application that can be downloaded at every smartphone application store. By using the built-in application, passengers can order tickets online so there will be no need to queue. Passengers only need to go to the counter until when the queue number is available. Simulation results show that passengers only need an average waiting time of less than one hour compared to conventional about more than 12 hours.