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We Went Mobile! (Or Did We?) Reviewing and Promoting Third-Party Device Neutral Library Resources

ABSTRACT Academic libraries have been working diligently to provide device neutral mobile access to key elements of their library websites, like hours, contact information, and catalogs. But once a mobile user makes it through these access points on his mobile device, what happens beyond that point? Can he or she use the library’s links to third-party content, like interlibrary loan forms, the institutional repository, and databases, on a mobile device? Laura Turner, Head of Technical Services at the University of San Diego’s Copley Library, recently performed basic mobile testing of third-party content links on her library’s website. She relied on resource reports generated by Alejandra Nann, Copley’s Electronic Resources and Serials Librarian, as well as Nann’s troubleshooting of access issues during the testing. Their presentation reviewed the efforts and outcomes of testing links to the resources on mobile devices as well as workflow suggestions and promotional ideas for incorporating mobile access as a library service.