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Designing motivational features for sustainable urban mobility

This paper describes the User-Centred Design process followed within the SUPERHUB project in order to investigate requirements, elicit user feedback and refine motivational features of a mobile app fostering the adoption of sustainable behaviors for urban mobility. We report the main lessons learnt from focus groups, participatory design sessions, and low-mid fidelity prototyping of the motivational features designed. These lessons are currently informing our implementation work in SUPERHUB and could be of interest for designers in the eco-sustainability field.