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Group's Best Practices for PM Dovetail with Competency Checklists.

At a monthly managers meeting in summer 2015, the question was raised of how Baylor Scott & White Health (BSWH) was ensuring competency, as well as a high level of consistent performance, among its biomedical engineering technicians. From there, said Carol L. Wyatt, MPA, CHTM, CBET, manager of healthcare technology at BSWH, the idea began to take shape: “Within about 15 minutes, we had come up with a rough sketch of a plan to start using competency assessment checklists based on manufacturer-recommended preventive maintenance (PM).” The largest not-for-profit healthcare system in Texas and one of the biggest in the United States, BSWH’s network includes 48 hospitals and more than 900 patient care sites. Its biomedical equipment technicians (BMETs), imaging support technicians, and clinical engineers are responsible for the service of all medical equipment, nurse call systems, and monitoring systems. The healthcare technology management (HTM) department also manages medical equipment applications and medical equipment projects.