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Positive Emotions, More Than Anxiety or Other Negative Emotions, Predict Willingness to Interact With Robots

Like early work on human intergroup interaction, previous research on people’s willingness to interact with robots has focused mainly on effects of anxiety. However, existing findings suggest that other negative emotions as well as some positive emotions also have effects. This article systematically examines the roles of positive and negative emotions in predicting willingness to interact with robots, using an integrative analysis of data across five studies that use diverse interaction conditions and several types of robots. We hypothesize and find that positive emotions account for more variance than negative emotions. Practically, the findings suggest new strategies for interventions, aimed at increasing positive emotions to increase willingness to engage in intergroup interaction. No existing work has examined whether positive emotions are stronger predictors than negative emotions for willingness for human intergroup interaction, an important topic for future research.