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CRISES ANALYSIS AND MANAGEMENT

The concept of crisis is multidimensional, it indicates the presence of a difficult problem, that it is going through a period of anomaly and abnormal or they are in a critical phase. This article examines the definition of crisis, in along with its types, its characteristic and its main causes. In addition, this article goes through the several phases of crisis management, which is defined as the process by which a crisis is prevented, reduced or resolved.