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Facilitating a Hierarchy of Engagement: Corporate Education in Virtual Worlds

Virtual worlds, where many people can interact simultaneously within the same three-dimensional environment, are productive enabling environments for corporate education. In this chapter, the authors propose a hierarchy of four types of educational engagement, at successively deeper levels of interaction. The authors then show that virtual worlds can be useful platforms for distance corporate education because they can be used to promote engagement at all four levels of the proposed hierarchy. By linking their hierarchy with existing learning theories, they argue that the effectiveness of corporate education can be successfully carried out by using virtual worlds. They also provide an overview of the historical development of virtual worlds, the development of distance education, and a description of technological, institutional, and research challenges needed to be met for distance corporate education to realize its potential. DOI: 10.4018/978-1-61520-619-3.ch011