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Nature and Extent of Energy Sector Management System with Regard to Electrical Fire Disaster in Kisumu County, Kenya

: Quality Management has become essential in many organizations with aim of capitalizing on the sources for improvement through quality goal setting and measurement. Deficiency in exploring quality management systems in utility power transmission and distribution systems, are described along with their observed vulnerabilities to electrical fire disasters in Kisumu County. The perfect Quality Management System is not adhered to in energy sector, power lines design, electric equipment, and systems planning doesn’t meet specific prescribed quality standards. The paper therefore examines the nature and extent of energy sectors quality management systems with regard to electrical fire disaster in Kisumu County. The study adopted Cross-functional management model and Crosby Theory of Quality theories. A descriptive research design was used in the study. Purposive, census and stratified random sampling techniques were used to select a sample size from the energy sectors; Kenya Power and Lighting Company, Kenya Electricity Transmission Company, Kenya Energy Generating Company and customers connected to electricity grid. The structured questionnaires, interviews guides and observation methods were used to collect data. Findings indicated that lack of electrical fire disaster planning, design of power equipment and power line design were factors contributing to electrical fire disasters. Poor quality power equipment were factors hindering quality service provision. The paper recommends that Kenya energy organizations should foster coordination for quality service delivered. Energy sector to create awareness of departmental procedures on how quality management should be implemented to its customers, ensure electrical fire disaster planning and adapt effective power line designs to prevent electric disasters.