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.s. government to get updates, to make sure the families are kept apprised. but you also expect and every department has this. if it's an employee lost, or a member of one of our law enforcement or intelligence service, that agency takes ownership of making sure to shepherd the person through the system and around the system. in many respects, it's sort of incomprehensible to me. these are people -- the family members were identified. they met with senior officials, and it is not as though they don't know where she is. >> initially i thought maybe they were in contact with sean smith's wife, who, i guess, is in the netherlands. but she was at this reception. they clearly talked to her. >> that's right. in fact, often times with a family that's lost someone, there's more than one person. so you'll have the parents of the victim, you may have a spouse, extended family. and it becomes the government' s responsibility to care for that family and keep the family informed. >> jill, you reached out to the state department this evening about what pat is saying what are they saying? >> they are sa

, then writes the government to ask them to send us money. so that's congressman ryan from last night. as for mr. biden, he got tangled in foreign policy, specifically the libya killings. martha raddatz grilling him on security shortcomings in the administration's initial claim that the deadly attack was likely a spontaneous reaction to that anti-muslim youtube clip. >> why did that go on for weeks? >> what we were told -- >> by whom? >> by the intelligence community. the intelligence community told us that. as they learned more facts about what happened they changed their assessment. that's why there's also an investigation headed by tom pickering, a leading diplomat from the reagan years who is doing an investigation as to whether or not there are any lapses, what the lapses were, so they will never happen again. >> they wanted more security there. >> we weren't told they wanted more security. >> keeping them honest, there is now sworn testimony that the request was, in fact, made. the former regional security officer in libya second from the left there, telling a congressional committee that

in ohio today, it offended them. some have had to ask for food stamps or other government assistance over the past several years. it offended them and makes them think romney doesn't understand their every day struggles of getting the kids off to school, paying the bills. that is still a warning sign here. he's making progress but if i had to put one thing on a bill board and say to win the election, romney better learn to deal with this, it would be that. the blowback from the 47%, especially among middle class women. >> gloria, you say polls are showing suburban women are keyed to a romney win at this point. >> those aren't mutually exclusive. when you look at the poll, for example, on suburban women in our cnn poll today in ohio, obama does twice as well as mitt romney, 60% of suburban women support him, only 31% support mitt romney. so those are the people that mitt romney also has to appeal to, which is why you're going to probably see ann romney doing an awful lot in the state of ohio. you might even see an ad featuring ann romney. he has to find a way to talk to women. yes, he does

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