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Whats the best way to start to train an end user in a CMS like DOTNETNUKE? The end user will want to add edit and delete there own content. They will need to install modules and understand how everything works?

Should i create a manual? is there a way to plan some training?

any ideas?

edit: the end users are VERY I.T illiterate, they struggled to even understand the rich text editor. I need to train them on how to use the form and list module and the HTML module for editting content. They want a document of some sort, this is really old school.

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3 Answers

up vote 2 down vote accepted

PD24, for what most customers do it usually only takes 5-10 minutes of training. I usually create a couple Jing Videos which is a free screen and audio recording tool. I go through and do voice over as I create a page, edit text, add photos, add modules and record it. Then I send them the links they can reference if they ever need a reminder.

Works great! (boooo to manuals, no one reads those and they take a lot of time to make!) & DNNcreative is probably too detailed for your client, that's a good resource for DNN implementers.

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added an edit to my question.. :) –  PD24 Aug 15 '11 at 9:08
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We have a variety of videos in the video library on DotNetNuke.com you could point users to those for specific topics.

We (DotNetNuke Corp) also provide custom training solutions, we could develop a custom training program for your client that fits the scope of your project and delivery requirements. If you want more info feel free to email me at training@dnncorp.com.

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Have a look into www.dnncreative.com, they have some awesome tutorials for developers and users.

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thanks for this.. keep the answers coming.. –  PD24 Aug 8 '11 at 14:24
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