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Bill Shooter of Bul
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A ssl cert CA's business is based on trust. Others must trust them to at a minimum keep their cert issuing authority out of the hands of bad guys. If they don't as in the case of DigiNotar, then people like me stop trusting them. Then people who expect things to work, find they don't and blame the company they are trying to connect with. Then that company switches CA roots to someone who is trusted. And they system works for everyone again.

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