Europol Public Information  house transport. Deployment costs shall be reimbursed based on hours actually incurred  and invoiced in accordance with the hourly rates referred to in table 5 (Services) of the  Contractor’s pricing sheet, attached to Annex II of the  Framework Contract ; 16  Or Subcontractors location or other premises where the Goods are manufactured or assembled as agreed in advance with  Europol. Page 17 of 79  Europol’s initials:  Contractor’s initials:  3. The service level requirements to be met, in particular definitive response times relating to the  ordering process for Goods, maintenance and associated Services shall be as detailed by the  Contractor  in a SLA annexed to the  Framework Contract  at Annex III.  2. Any  Purchase Order(s)  and or  Specific Contract(s)  concluded in the absence of the SLA or prior to  incorporation of the SLA shall be implemented/performed in accordance with the technical  requirements provided for in Annex I.  1. The Parties shall sign a Service Level Agreement (“SLA”) which will be based on the  Contractor’s standard SLA within three (3) months following the  Framework Contract Date. The SLA shall be  incorporated into the  Framework Contract  and shall be deemed to form Annex III of the  Framework  Contract .  6. The costs of shipment of Goods and related insurance costs shall be reimbursed in accordance with  this  Framework Contract (except for delivery to Europol Premises under Shipment Type 1 as  specified in paragraph 3 of this Article I-11), provided Europol has given its prior written  authorisation. 5. Reimbursement(s) of costs (including delivery, carriage/ packaging, transport, included related  insurance costs), expenses and/or duties (where applicable) related to the shipment of Goods are  eligible for reimbursement under this Framework Contract if such costs, expenses, duties (where  applicable) were clearly included and evidenced in the Contractor’s individual quotation/s for the  relevant Goods and accepted by Europol in the relevant Purchase Order or Specific Contract. Actual  reimbursement shall only be made based on the original receipts or other original proof/evidence  that such expenses were actually incurred and paid for by the Contractor.  • the Goods are shipped upon Europol’s written request from Europol Premises in The Hague  or a warehouse/storage facility or one of the Europol Hub sites to another destination  within or outside the EU/EFTA countries;  • the Goods are shipped  directly from the  Contractor’s official address 16 to a destination  within or outside of EU and EFTA countries or  4. The costs of shipment of Goods (including delivery, carriage/ packaging, transport, included related  insurance costs) shall be eligible for reimbursement by Europol if:  Service Level Agreement (SLA)  Article I-12 