16.Specify the type of package that you want to generate and upload to IBM Support Center  by selecting one of the following options: – Type 1: Standard logs GLYPH<129> Event log GLYPH<129> Audit logs GLYPH<129> Linux based logs that  include /var/log/messages – Type 2: Standard logs plus one existing statesave – Type 3: Standard logs plus the most recent statesave from each node – Type 4: Standard logs plus new statesave 17.When you are deciding what type of package to send, consider the speed of the upload  and if more information is necessary later to resolve the issue. The standard logs are  uploaded more rapidly because the support package is smaller than the other options.  This option contains different log files for the underlying operating system and the  software that includes the following critical log files: These logs are sufficient to diagnose many problems, especially simple hardware  replacement procedures. This option contains the standard logs for the system and an existing statesave from  any of the nodes in the system. Statesaves can be a dump or a livedump. A dump file is  collected when the software restarts for any reason. This file can be used to  understand why the software restarted. A livedump collects the current state of the  software with minimal impact to I/O operations. The contents of a livedump are similar  to the contents of a dump. Contains the standard logs for the system and the most recent statesave from each of  the nodes on the system.  This option contains the standard logs and a new statesave (livedump) for all the nodes  in the system and packages them with the most recent logs.  However, the standard logs might not include all the information that is needed to resolve  the problem on the first attempt. Support personnel can require more data to resolve the  problem.  If a new statesave (livedump) is not generated shortly after the standard log, the livedump  might not contain the data necessary to resolve the issue. When you generate the  standard logs with the new statesave, you have the greatest chance of resolving the issue  without more information. However, the support package is larger and can take longer to  upload to IBM Support Center.  You can also set CIMOM logging levels. CIMOM logging provides more information for  advanced error resolution; however, increasing the level can cause performance issues on  the system.  Chapter 12. RAS, monitoring, and troubleshooting  709