We expect continued  strong demand for our  medical/biotech products. InCReAsInG CUstOMeR vALUe Expanding our capabilities allows us to solve more customer problems.  Our customer list includes thousands of companies, many of them leaders in their respective  markets. some of these relationships go back decades, for several key reasons. First and  foremost, they place a very high value on our problem-solving skills. they also appreciate our  broad range of capabilities, which allows them to address many issues with one phone call. And  they benefit from our strong supplier relationships, which provides them access to the industry’s  broadest range of strategic materials. We will continue to work on building our competitive  advantages in each of these areas.  the diversity of our customer base is very important to us. With six strategic target markets, we  can respond to market changes by allocating resources where opportunities are greatest at any  given time. For example, over the past few years we have seen the strongest growth among our  medical/biotech and molded fiber packaging customers. so we have focused on enhancing our  capabilities and concentrating our sales and engineering resources in these areas. When you get right down to it, all of our 2014 investments—in  facilities, technologies, equipment and personnel—have one  overriding goal: increasing the value we bring to customers.  that’s the driving force behind each of these decisions, and  the key to our future growth. Our solutions bring important benefits to customers and end users, such as  automotive components that can make cars lighter, quieter, and safer.  7