Central to the Powell experience is our culture and the core values  that drive our everyday thinking. We believe the customer is our  lifeblood and that customer satisfaction is the focal point that  guides our daily actions. We value the relationship we have with  customers and strive to build at every level of involvement. Our  achievements come from our employees and it is their passion  that provides the ability to innovate and create the custom  solutions that we offer. The Powell “can-do” spirit symbolizes who  we are and drives us to fulfill our mission of solving our customers’  toughest problems. We are proud of our history and confident that  our past is a sound foundation for our future. Powell has been a long-term contractor  on New York City’s Metro North Railroad,  one of the busiest commuter railroads in  the United States. We have replaced the  switchgear at 18 substations and hundreds  of circuit breakers that lie beneath national  landmarks like the Waldorf Astoria and Grand  Central Station. Following the devastation of  Hurricane Sandy in 2012, Powell was called  on as one of the contractors to assist in the  repair of damaged tunnels.  Responding to Disaster 13