BMO FINANCIAL GROUP ANNUAL REPORT 2002 61 TABLE 18 Allowanc for Credit Losses – Segmented Information  ($ millions) TABLE 17 Provision f or Credit Losses – Segmented Information  ($ millions) For the year ended October 31 2002 2001 2000 1999 1998 Individuals Residential mortgages 7 6 5 7 7 Cards 58 48 35 26 26 Personal loans 79 74 73 48 30 Total loans to individuals 144 128 113 81 63 Diversified Commercial (d) Commercial mortgages 6 10 (1) — — Commercial real estate (2) (1) 1 (6) (66) Construction (non-real estate) (23) 28 (2) 3 3 Retail trade 29 74 20 6 (5) Wholesale trade 19 114 3 10 1 Agriculture 2 (1) (10) 2 (5) Communications 399 129 — 5 13 Manufacturing 94 280 81 14 4 Mining — 5 — — (3) Oil and gas 2 (22) 6 43 (2) Transportation 17 38 68 8 17 Utilities 69 17 (1) — 3 Forest products 4 — 3 2 5 Service industries 19 18 14 46 (19) Financial institutions  5 64 (6) 7 12 Other (2) (1) 1 14 (1) Total commercial, corporate and institutional (e) 638 752 177 154 (43) Net charge to earnings for gener al provision — 100 110 85 110 Lesser-developed countries  38 — (42) — — Total provision for credit losses  820 980 358 320 130 As at October 31 2002 2001 2000 1999 1998 Diversified Commercial Specif ic  Allowance by Industry (d) Commercial mortgages — 6 — 4 5 Commercial real estate 9 12 30 28 35 Construction (non-real estate) 5 31 5 4 4 Retail trade 18 59 23 7 8 Wholesale trade 109 80 12 8 13 Agriculture 14 3 10 6 4 Communications 116 60 30 13 8 Manufacturing 175 300 96 37 62 Mining — — — — 2 Oil and gas 20 18 51 44 1 Transportation 64 77 77 23 17 Utilities 87 19 2 3 3 Forest products 6 10 19 7 6 Service industries 44 48 85 56 31 Financial institutions  11 26 35 35 27 Other 64 6 31 85 36 Total specific allowance for cred it losses  on diversified commercial loans (b) 742 755 506 360 262 Total 2002 2001 2000 1999 1998 5 6 6 4 4 4 8 5 8 9 9 14 11 12 13 742 755 506 360 262 18 — — 85 104 — — — — 8 769 769 517 457 387 1,180 1,180 1,080 970 885 1,949 1,949 1,597 1,427 1,272 83.4 96.8 106.4 130.6 153.3 5.1 7.1 5.6 6.3 8.6 34.6 41.5 38.8 40.1 39.3 100.0 na na 100.0 100.0 Total 2002 2001 2000 1999 1998 1,949 1,597 1,427 1,272 1,239 820 980 358 320 130 — — — — — 68 40 44 47 64 (884) (698) (251) (193) (195) (4) 30 19 (19) 34 1,949 1,949 1,597 1,427 1,272 (176) (157) (139) (104) (93) (708) (541) (67) (74) (99) — — (45) (15) (3) 30 25 23 22 23 38 15 21 25 41 0.6 0.4 0.1 0.1 0.1