ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  7 (77) 1. Objectives of the Framework Contract The key objectives under this FWC are:  ECHA's IT architecture landscape is a multi-party multi-vendor environment based on the  integration of many different technical  “ components ” , most of which are custom-built and  some are provided by third parties (details in Annex 3  –  2018-2020 Target IT Enterprise  Architecture). Several contractors service such architecture at the same time in their  specific scope, performing development, maintenance, application delivery and release  management tasks and service desk. Thus, end-to-end delivery of services and solutions  require separate, yet integrated, contributions of the contractors. Occasionally, ECHA will require the contractor to take the overall lead in coordinating the  end-to-end delivery. On such occasions the contractor shall act as ECHA's single point of  contact and take care independently of the communications and collaborations with the  other teams. With respect to the ongoing framework contracts that FWC666 will replace, ECHA aims at  stepping up harmonisation and alignment of practices and toolchains used in the software  processes to gain efficiency through standardisation and to ensure transparency and  accessibility of knowledge to all parties involved in servicing the portfolio. To this effect,  ECHA is investing on adopting a common SDLC and Build & Deploy environment, owned  by ECHA and used by all contractors in a harmonised fashion. Details are provided in  section 8.1 ECHA standard tooling.  ECHA will contribute to the success of FWC666 by providing business domain expertise,  running the specific contracts in a transparent and smooth way, supervising good  collaboration amongst parties and assisting the contractor in applying the FWC governance  in areas where the contractor shall align with existing ECHA frameworks such as Enterprise  Architecture, Security, and Automation (see chapter 10. Table of ContentsAnnexes for  details).  During the execution of FWC666, the contractor is welcome to proactively provide  feedback on how ECHA can be a better partner and make a better contribution towards  the success of FWC666.  P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu  1. To successfully support the achievement of  ECHA’s  Target Enterprise Architecture  2020-2023 and its future evolutions during the timespan of the FWC.  2. To build a successful partnership among all the parties (ECHA and contractors)  participating in the implementation of the FWC, based on effective:  • FWC governance  • Standardisation of practices and toolchains used throughout the Software  Development Lifecycle (SDLC) and during the Build and Deploy process, particularly  for knowledge management and collaboration between the parties, in order to  facilitate sharing of and access to knowledge by all parties involved in servicing the  portfolio in scope  • Collaboration in a multi-party, multi-vendor environment.  3. To provide excellent services to  ECHA’s  internal and external customers, having quality  and smooth delivery of services, continuous improvement, innovation and increasing  efficiency over time.