ONE ACCOUNT _ Launched in 2002, the American Express ONE Financial Account, which merges investments, banking, lending and other financial services offerings into a single account, proved to be a strong asset-gathering tool for American Express Financial Advisors (AEFA). Average assets for ONE clients were four times higher than for other AEFA clients. Work program, which provides U.S. mid-sized firms with significant discounts on everyday products and services such as office supplies and a range of business services, and we enhanced our product offerings to mid-sized firms in other parts of the world. volume onto our merchant network, and significantly increase the number of merchants accepting the Amer- ican Express Card in selected markets. At the same time, our partners benefit from association with the American Express brand and access to our network services. We currently have network partnerships with 77 financial institutions in the same number of coun- tries. Together, these GNS partners launched 40 new products during the past year. We look forward to launching this business in the United States once the appeals of the Department of Justice lawsuit against Visa and MasterCard are completed. American Express is also the leading provider of card, travel and purchasing management services to large and middle market companies around the world. In particular, the corporate middle market is a rapidly expanding segment that offers great opportunity for growth. In 2002, we invested heavily in the middle market, expanding marketing efforts and adding sales staff in 13 countries. We also launched the Savings at New Products and Relationships in Global  Corporate Services During the year, we added or expanded multiple Corporate Card and Corporate Purchasing Card relationships around the world including those with We continued to provide innovative online tools that enable both large and middle market clients to better plan and manage travel and T&E spending. New U.S. offerings in 2002 included additional applications in TravelBahn, our proprietary corporate travel infrastruc- ture that streamlines the reservations process and provides access to webfares. In addition, we enhanced the American Express @ Work travel expense manage- ment system with two new tools — first, an application for filing expense reports and reconciling everyday purchases, and second, a searchable database that corporate travel managers can access to keep track of employees’ travel reservations.  I 18 AXP I