a senior engineer at Con Edison of New York, and David Kalokitis of Sarnoff Corporation, were named to the list of “50 Key Information Technology Players in Energy” by RaderEnergy, a Houston-based consultancy. Stergiou and Kalokitis were honored for leading the development of a system that used Global Positioning Satellite (GPS) technology to bring a new power substation on line in just four hours instead of the normal 72 hours. The breakthrough will allow power systems to recover more quickly after unforeseen events. that increase efficiency and product- ivity in every area of the company. The industries that will drive the growth of our area — financial services, business services, communications, health care, and technology — are all consuming more energy. And the telecommunications infrastructure that supports the growing technological sophistication of other industries is itself evolving into a highly energy- intensive one. As new supplies of electricity become available, and as the demand for energy in our region continues to rise, Con Edison will continue to reinforc its transmission and delivery infrastructure so that it can accommodate the addition of new power sources and new power users — all while maintaining our industry- leading reliability. Doing so will require the steady commitment of resources, time, and attention. But these efforts will be necessary to continue our tradition of excellent service. Over the next 10 years, residential and business customers within Con Edison’s service area will require the delivery of significantly more energy than they do today. We are meeting this challenge through increased investment in our transmission and distribution networks and development of new technologies and processes Page 14, Left: Katherine Boden, chief engineer, reviewing electric operations. Center: The company’ s commitment to the community is furthered by the energy and enthusiasm of the many Con Edison employees who serve as volunteers. Right: Each year we invest significant resources to maintain our electric system, including upgrading equipment at substations. Page 15, Left: Norman Clarke, mechanic A. To improve the gas system, more than 150,000 feet of gas mains are being replaced. Center: New businesses are putting down roots in our area and Con Edison is preparing to meet their needs. Right: The needs of future energy users will be met through the investments being made today in our transmission and distribution systems. Back Cover, Left: James Wong, customer field representative, checking meters. Center Left: Our commitment is to continue to successfully deliver power to the world‘s most dynamic marketplace. Center Right: Con Edison proudly serves an area that includes the world’s greatest city. Right: Kevin McGuire, senior specialist, Central Field Services, helping to install a new transformer at the World Trade Center substation. Con Edison Annual Report 2003 15 On It for the Future