HARSCO CORPORATION Building Best-in-Class Performance Standards  Division-wide adoption of consistent operating standards in all functions and disciplines is helping Harsco Metals  & Minerals improve its performance and better satisfy its customers.  In the global steel industry, customers evaluate supplier performance based on variables like employee safety, service  quality, reliability, productivity, and environmental responsibility. As part of its turnaround  process, Harsco Metals &  Minerals is implementing  common operating practices  throughout the world, known  as “The Harsco Way,” that are helping us achieve the  highest levels of safety and customer satisfaction while  improving business performance.  Harsco Metals & Minerals serves customers across 170 global sites, and we’re striving to bring greater consistency  to the way we operate and the services we deliver. We’ve clearly  defined performance standards, established worldwide best  practices for achieving them, and introduced new analytics to  measure success. One of our latest tools is Bloodhound™, our proprietary online system for maximizing  the metal yield of our metal recovery plants.  More than a technological innovation, Bloodhound™ also aligns with our commit- ment to continuous improvement. It gives  our customers detailed, up-to-the-minute  telemetrics on the rate and flow of recovered metal content.  These new practices are creating a win-win for customers,  and for Harsco. Customers benefit from greater predictability of Harsco’s performance and cost, consistent excellence in  operations, and high levels of service and responsiveness.  Harsco is improving operating performance by collecting more  site-level data and using it to improve safety and environmental  impact. This data also empowers managers to make local  operating decisions based on a clear picture of costs relative to their operating budgets and financial returns. Together, these products demonstrate how a commitment to pacesetting engineering, continuous improvement and customer  focus can keep a 135-year-old division at the forefront of change. At the end of 2014, we completed work on a new NURO™  touchpad control platform that covers all aspects of a boiler’s operations. With two patents pending, NURO™ is a true differenti- ator that is earning rave reviews—and is driving increased demand  for all of our products. The controller is available on the SONIC®  boiler platforms now and will soon be integrated into our entire  boiler product line. Patterson-Kelley listened carefully as commercial boiler  customers throughout North America expressed a strategic need  to boost efficiency and expand product offerings. We entered  the stainless steel boiler market in late 2013 with our patented  SONIC® product, and favorable response pushed sales far beyond  first-year goals. We are now developing more sizes of SONIC®, and  pre-orders for these models are growing even before production  begins. We also introduced the space-friendly MACH ’n’ Roll™  domestic hot water heating system, one of the most compact units of its type in the commercial boiler marketplace.  At the Patterson-Kelley division, a new concept-to-commercialization  engine has helped jump-start new product offerings and drive  steady growth.  Product innovation is creating competitive advantage for Harsco Industrial Patterson-Kelley—and is changing  the face of commercial boiler systems. Developing a New Innovation Engine 2014 SUMMARY ANNUAL REPORT 5