Software charges that are based on the total capacity of the system on which the software is  installed are adjusted to the new capacity after the permanent upgrade is installed. Software  products that use WLC might not be affected by the system upgrade because their charges  are based on an LPAR usage rather than system total capacity. For more information about  WLC, see 7.8, “Software licensing” on page 277. The CIU facility process on IBM Resource Link is shown in Figure 8-5. The following sample sequence shows how to start an order on the IBM Resource Link: ibm.com/servers/resourcelink Customer Online permanent  order Remote Support  Facility Internet Optional customer  secondary order  approval Figure 8-5 Permanent upgrade order example 1. Sign on to Resource Link. 2. Select  Customer Initiated Upgrade  from the main Resource Link page. Client and  system information that is associated with the user ID are displayed.  3. Select the system to receive the upgrade. The current configuration (PU allocation and  memory) is shown for the selected system. 4. Select  Order Permanent Upgrade . The Resource Link limits the options to those options  that are valid or possible for the selected configuration (system). 5. After the target configuration is verified by the system, accept or cancel the order. An order  is created and verified against the pre-established agreement. 6. Accept or reject the price that is quoted. A secondary order approval is optional. Upon  confirmation, the order is processed. The LICCC for the upgrade is available within hours. Chapter 8. System upgrades  299