COMMERCIAL HEATING AND COOLING WE PROVIDE INDOOR COMFORT SOLUTIONS FOR OFFICE  BUILDINGS, SCHOOLS, RESTAURANTS, RETAIL ESTABLISHMENTS,  AND OTHER LIGHT COMMERCIAL APPLICATIONS IN THE AMERICAS AND EUROPE.  We expanded our business in the replacement  and new construction markets and our e ff  orts  resulted in record profit margins as we captured  additional market share. Lennox National Accounts  Equipment and Services continued its path of  accelerated share growth through the acquisition of  key national accounts and margin expansion through  operational excellence initiatives.  same-day deliveries to more than 75 percent of  North America with goals in 2014 to further  increase coverage. We continue to build out our  distribution capabilities in Eastern Europe and  North Africa. To support growth in Eastern  Europe, we recently opened a dedicated sales  and technical support o ffi ce, allowing closer  interactions with strategic contractor relationships  and end users to ensure they are successful in their  rapid growth plans. We gained share in the North America emergency  replacement market with the successful introduction  of our Raider ®  line of rooftop units designed  for contractors who prioritize upfront costs. We  expanded the innovative aluminum Environ ™ condenser coil system across our portfolio providing  improved reliability at less weight with over 50  percent less refrigerant than comparable units. In Europe, we continue to invest in next generation  energy-e ffi cient products to broaden our portfolio  for more customer applications.  With di ff  erentiated products and services and an  expanding distribution footprint, our Commercial  business is well-positioned to capitalize on  additional market opportunities.  Investments in distribution added to our success  in the North America emergency replacement  market. Lennox distribution serves 98 percent  of North America within 48 hours, and we o ff  er  6