That’s why everything we do – from service operations to clinical programs to financial management  – is an investment in the health, well-being and sense of security of our customers and all those who  depend on us.  Our diverse, global investments of time, talent and technology come in many forms. We work around  the clock, handling up to 100,000 calls a day, to provide service on a deeply personal level. We eliminate  roadblocks and red tape to make it easier to work with us. We collaborate with employers, doctors,  governments, health care systems and communities who are as interested as we are in improving global  health and making health care more accessible and affordable. We have given millions of dollars to  charities – while our employees have contributed more than a million hours of volunteer time – so people  worldwide can build better neighborhoods and lead healthier lives.  Investing in you and believing in your potential. So you can do the same.  It’s the best investment strategy of all.  3