II.15.4 Claims and liability  II. 16 REDUCTION IN PRICE  II.16.1 Quality standards  II.16.2 Procedure  II.16.3 Claims and liability  II.17.1 Suspension by the contractor  II.17 SUSPENSION OF THE  IMPLEMENTATION OF THE FWC Any  claim for liquidated damages does not affect the contractor’s actual or potential liability or the  contracting authority’s rights under Article II.18. If the contractor fails to provide the service in accordance with the FWC or a specific contract  (‘unperformed obligations’) or if it fails to provide the service in accordance with the expected quality  levels specified in the tender specifications (‘low quality delivery’), the contracting authority may  reduce or recover payments proportionally to the seriousness of the unperformed obligations or low  quality delivery. This includes in particular cases where the contracting authority cannot approve a  Result , report or deliverable as defined in Article I.6 after the contractor has submitted the required  additional information, correction or new version. A reduction in price may be imposed together with liquidated damages under the conditions of Article  II.15.  The contracting authority must  formally notify  the contractor of its intention to reduce payment and  the corresponding calculated amount. The contractor has 30 days following the date of receipt to submit observations. Failing that, the  decision becomes enforceable the day after the time limit for submitting observations has elapsed. If the contractor submits observations, the contracting authority, taking into account the relevant  observations, must  notify  the contractor: Any reduction in price does not affect the contractor’s actual or potential liability or the contract ing  authority’s rights under Article II.18. If the contractor is affected by  Force majeure , it may suspend the provision of the services under a  specific contract.  The contractor must immediately  notify  the contracting authority of the suspension. The  Notification  must include a description of the  Force majeure  and state when the contractor expects to resume the  provision of services.  The contractor must  notify  the contracting authority as soon as it is able to resume  performance of  the Specific contract , unless the contracting authority has already terminated the FWC or the specific  contract.  30  (b) of its final decision to reduce payment and the corresponding amount,. (a) of the withdrawal of its intention to reduce payment; or