ECHA/2020/666  Annex 11 to Technical Specifications Profiles description  –  Restricted  21 (24)  • Good knowledge of ITIL Foundation especially on event,  incident, problem and change management  Experience  • Working in an international/multicultural environment  Minimum 2 years of experience in managing bespoke  applications (building environments, deploying applications,  troubleshooting incidents, monitoring).  • At least 3 years of hands-on administration experience falling  into the following range:  o Databases: Oracle, Microsoft SQL server  o Data Integration tools: Oracle Data Integrator  o Business Intelligence tools: SAP BI Suite, Microsoft  PowerBI  o Scripting in Ruby, Python, Perl, UNIX shell scripts, UNIX  text processing tools, Powershell scripts  o Web and application servers/containers: Apache Tomcat,  JBoss, Wildfly, Apache HTTP server, Microsoft IIS,  Glassfish, Nginx  o Collaborative platforms: Confluence, Remedy, JIRA,  Microsoft SharePoint, Azure DevOps  o Containers and orchestrators: Docker, Docker Swarm  o Monitoring, analysis and operational intelligence tools:  Splunk, AWStats, Zenoss  o Identity Management solutions: Active Directory,  Microsoft Identity Manager (desirable)  • At least 2 years of experience working in Linux environments  when needed by specific projects/products.  • Experience in Java admin tools such as jconsole, jstat etc.  when needed by specific projects/products.  • Experience in deployment automation based on a complete  application delivery tool chain (e.g. Chef, Jenkins, Git, Maven,  Nexus)  • Very good level of TCP/IP network understanding for  supporting (when needed) the troubleshooting of network  related application issues that affect the application  management service quality and to understand ECHA’s  network architecture in order to carry out impact assessment  in case of change requests. • Experience in secure configuration of middleware and  application layer components is desirable  P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu 