For the year ended October 31 2002 2001 2000 1999 1998 Income Statement Highlights (Canadian $ in millions) Total revenue (teb) (a) 8,859 8,863 8,664 7,928 7,270 Provision for credit losses 820 980 358 320 130 Non-interest expense 6,030 5,671 5,258 5,288 4,785 Net income 1,417 1,471 1,857 1,382 1,350 Common Share Data ($) Diluted earnings per share 2.68 2.66 3.25 2.34 2.29 Excluding non-recurring items 2.76 2.48 2.91 2.51 2.29 Diluted cash earnings per share 2.83 2.86 3.39 2.46 2.42 Excluding non-recurring items 2.91 2.68 3.05 2.64 2.42 Primary Financial Measures (%) (b) (c) Five-year average annual total shareholder return 7.9 14.3 22.9 22.0 23.3 Diluted cash earnings per share growth (1.0) (15.6) 37.8 1.7 — Excluding non-recurring items 8.6 (12.1) 15.5 9.1 (3.2) Cash return on equity 14.2 14.8 18.8 14.8 16.1 Excluding non-recurring items 14.6 13.9 16.9 15.9 16.1 Revenue growth — 2.3 9.3 9.0 1.4 Excluding non-recurring items 1.7 3.2 6.1 9.4 1.4 Provision for credit losses as a % of average net loans and acceptances 0.56 0.66 0.25 0.22 0.09 Excluding non-recurring items 0.56 0.60 0.28 0.22 0.09 Tier 1 Capital Ratio  8.80 8.15 8.83 7.72 7.26 All ratios in this report are based on unrounded numbers. (a) Reported on a taxable equivalent basis (teb). See the glossary on page 96. (b) For the period ended or as at October 31, as appropriate. (c) Adjustments to results determined using generally accepted accounting principles to derive cash results and results excluding non-recurring items are outlined on page 18, along with comments on the use of these measures. FINANCIAL HIGHLIGHTS BMO FINANCIAL GROUP AT A GLANCE > CONTENTS 1 ChairmanGLYPH<213>s Message to Shareholders 4 Insights from your Management Board Executive Committee 7 Corporate Governance and Board of Directors 10 ManagementGLYPH<213>s Discussion and Analysis of Operations  and Financial Condition 11 Objectives, Measures and Targets 12 Financial Performance and Condition at a Glance 14 Canadian and North American Peer Group Comparisons 15 Value Measures 18 Financial Statement Analysis 26 Enterprise-Wide Strategic Management 27 Enterprise-Wide Risk Management 35 Enterprise-Wide Capital Management 36 Review of Operating Groups Performance 37 Personal and Commercial Client Group 41 Private Client Group 44 Investment Banking Group 48 Corporate Support, including Technology and Solutions  49 Harris Bank  51 Economic and Financial Services Developments 52 Supplemental Information 67 Statement of ManagementGLYPH<213>s Responsibility  for Financial Information 67 ShareholdersGLYPH<213> AuditorsGLYPH<213> Report 68 Consolidated Financial Statements 68 Consolidated Balance Sheet 69 Consolidated Statement of Income 70 Consolidated Statement of Changes  in ShareholdersGLYPH<213> Equity 71 Consolidated Statement of Cash Flow 72 Notes to Consolidated Financial Statements 94 Bank Owned Corporations 95 Members of Management Board and Honorary Directors 96 Glossary of Financial Terms 97 Shareholder Information