 Page 26 of 35  7  The title is not to be read as exclusive. If similar skills/attributes including similar responsibilities as per the above  description are required and the exact title is different, the category can nevertheless be used.  6  The title is not to be read as exclusive. If similar skills/attributes including similar responsibilities as per the above  description are required and the exact title is different, the category can nevertheless be used. 5 https://www.coe.int/en/web/common-european-framework-reference-languages/table-2-cefr-3.3-common- reference-levels-self-assessment-grid Replacement of personnel  As the operative language of Europol is English, all offered consultants and point of contact must  have a very good command of both written and spoken English, minimum B2 level. 5 Professional experience  Consultants    Titles 6 Role  Experience  Senior Project Manager  Must to be able to run  larger and complex  projects.  Minimum eight (8) years of  experience working as a  project manager and able  to run larger, complex and  non-standard projects.  Consultant  Advice on all parts of the  contract providing support  and advice in both pre- and  post-installation activities.  Minimum five years of  experience consulting in  the field of work related to  these requirements.  Technical Engineer  Preparation, staging and  installation and activities  related to racks and active  and passive components.  Minimum three years of  experience working as  technical engineer in the  field of work related to  these requirements.  System Configurator and  Integration Engineer  Configure and integrate all  required active  components into the  Europol environment  Minimum five years of  experience working as a  System configurator and  integration engineer in the  field of work related to  these requirements.  Contract Management:  Points of Contact    Titles 7 Role  Experience  Account Manager  Primary contact point for  all sales and pre-sales  activities.  Minimum five years of  experience working as an  account manager in a field  of work related to these  requirements.  Support Manager  Assist in all after-sales  questions and issues/open  tickets. Acts as an  escalation point for after  sales activities.  Minimum five years of  experience working as a  support manager in a field  of work related to these  requirements.  Europol Public Information