P N M R E S O U R C E S 43 MANAGEMENT’S RESPONSIBILITY FOR FINANCIAL STATEMENTS AND REPORT OF INDEPENDENT ADITORS CONSOLIDATED STATEMENTS OF EARNINGS The accompanying financial statements of PNM Resources, Inc. and its subsidiaries and Public Service Company of New Mexico and its subsidiaries, a wholly owned subsidiary of PNM Resources, Inc., have been prepared in conformity with accounting principles generally accepted in the United States of America. The integrity and objectivity of data in these financial statements and accompanying notes, including estimates and judgments related to matters not concluded by year-end, are the responsibility of management as is all other information in this Annual Report. Management devotes ongoing attention to review and appraisal of its system of internal controls. This system is designed to provide reasonable assurance, at an appropriate cost, that PNM Resources, Inc.’s and Public Service Company of New Mexico’s assets are protected, that transactions and events are recorded properly and that financial reports are reliable. The system is augmented by a staff of corporate auditors; careful attention to selection and development of qualified financial personnel; and programs to further timely communication and monitoring of policies, standards and delegated authorities. The Audit and Ethics Committee of the Board of Directors of PNM Resources, Inc., composed entirely of outside directors who meet the independence criteria established by the NYSE, meets regularly with the financial managers, the corporate auditors and the independent auditors to review the work of each. The independent auditors and corporate auditors have free access to the Committee, without management representatives present, to discuss the results of their audits and their comments on the adequacy of internal controls and the quality of financial reporting. Jeffry E. Sterba, Chairman, President and Chief Executive Officer and John R. Loyack, Senior Vice President and Chief Financial Officer have each filed the certification required under Section 302 of the Sarbanes-Oxley Act in the 2003 Form 10-K. The certifications can be found as Exhibit 31.1 and 31.2 in the Form 10-K. We have audited the accompanying consolidated balance sheets and consolidated statements of capitalization of PNM Resources, Inc. and subsidiaries (the “Company”) as of December 31, 2003 and 2002, and the related consolidated statements of earnings, retained earnings, comprehensive income (loss), and cash flows for each of the three years in the period ended December 31, 2003. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2003 and 2002, and results of their operations and their cash flows for each of the three years in the period ended December 31, 2003, in conformity with accounting principles generally accepted in the United States of America. As discussed in Note 1 to the consolidated financial statements, the Company adopted Statement of Financial Accounting Standards No. 143, Accounting for Asset Retirement Obligations, effective January 1, 2003. As discussed in Note 9 to the consolidated financial statements, during 2003, the Company changed the actuarial valuation measurement date for the pension plan and other post-retirement benefit plans from September 30 to December 31. Independent Auditors’ Report DELOITTE & TOUCHE LLP Omaha, Nebraska March 8, 2004 JOHN R. LOYACK JEFFRY E. STERBA 42 Consolidated Statements of Earnings  (In thousands, except per share amounts) YEAR ENDED DECEMBER 31, 2003 2002 2001 Operating Revenues: (notes 1 and 2) Electric $ 1,097,136)% $ $^{839,884}$)% $^{$ 1,881,375}$)% Gas 358,267)% $^{277,406}$)% $^{371,265}$)% Other 311)% $^{1,404}$)% $^{1,538}$)% TOTAL OPERATING REVENUES 1,455,714)% $^{1,118,694}$)% $^{2,254,178}$)% Operating Expenses: Cost of energy sold 802,731)% $^{499,751}$)% $^{1,438,646}$)% Administrative and general 158,706)% $^{146,231}$)% $^{155,392}$)% Energy production costs 140,584)% $^{149,528}$)% $^{152,455}$)% Depreciation and amortization 115,649)% $^{102,409}$)% $^{96,936}$)% Transmission and distribution costs 60,070)% $^{63,870}$)% $^{69,001}$)% Taxes, other than income taxes 31,310)% $^{34,244}$)% $^{30,302}$)% Income taxes (notes 1 and 8) 28,072)% $^{20,887}$)% $^{88,769}$)% TOTAL OPERATING EXPENSES 1,337,122)% $^{1,016,920}$)% $^{2,031,501}$)% OPERATING INCOME 118,592)% $^{101,774}$)% $^{222,677}$)% Other Income and Deductions (note 16): Other income 52,705)% $^{48,360}$)% $^{52,147}$)% Other deductions (46,153)% $^{(12,306)}$% $^{(67,257)}$% Income tax (expense) benefit (notes 1 and 8) 183)% $^{(12,144)}$% $^{7,706}$)% NET OTHER INCOME AND DEDUCTIONS 6,735)% $^{23,910}$)% $^{(7,404)}$% EARNINGS BEFORE INTEREST CHARGES 125,327)% $^{125,684}$)% $^{215,273}$)% Interest Charges: Interest on long-term debt (note 4) 59,429)% $^{56,409}$)% $^{62,716}$)% Other interest charges 6,760)% $^{5,003}$)% $^{2,124}$)% NET INTEREST CHARGES 66,189)% $^{61,412}$)% $^{64,840}$)% PREFERRED STOCK DIVIDEND REQUIREMENTS OF SUBSIDIARY 586)% $^{586}$)% $^{586}$)% NET EARNINGS BEFORE CUMULATIVE EFFECT OF  CHANGES IN ACCOUNTING PRINCIPLES 58,552)% $^{63,686}$)% $^{149,847}$)% CUMULATIVE EFFECT OF CHANGES IN ACCOUNTING  PRINCIPLES NET OF TAX OF $23,999 (NOTES 9, 12 AND 17) 36,621)% $^{–}$)% $^{–}$)% NET EARNINGS $ 95,173)% $ $^{63,686}$)% $ $^{149,847}$)% Net Earnings per Common Share (note 7): Basic $ 2.39)% $ $^{1.63}$)% $ $^{3.83}$)% Diluted $ 2.37)% $ $^{1.61}$)% $ $^{3.77}$)% DIVIDENDS PAID PER SHARE OF COMMON STOCK $ 0.91)% $ $^{0.86}$)% $ $^{0.80}$)% The accompanying notes are an integral part of these financial statements. • 2 0 0 3 A n n u a l R e p o r t t o S h a r e h o l d e r s TO THE BOARD OF DIRECTORS AND STOCKHOLDERS OF PNM RESOURCES, INC.