Changing the view of the Audit Log grid is also possible by right-clicking column headings  (Figure 13-62). The grid layout and sorting is under the user’s control. Therefore, you can  view everything in the audit log, sort different columns, and reset the default grid preferences. Occasionally, if you have a problem and call the IBM Support Center, they will most likely ask  you to provide a support package. You can collect and upload this package by clicking  Settings  Support .  To collect information by using the GUI, complete the following steps: 13.9 Collecting support information by using the GUI and the  CLI 13.9.1 Collecting information by using the GUI Figure 13-62 Right-click audit log column headings Figure 13-63 Support Package option 1. Click  Settings Support , and then click the  Support Package  tab (Figure 13-63).  2. Click  Upload Support Package . Chapter 13. Reliability, availability, and serviceability, and monitoring and troubleshooting  757