Letter to Shareholders  • Mobile 2010 was an exciting year for the telecommunications and technology industry globally and in  Taiwan. Consumers and businesses are adopting new technologies at an increasingly fast pace,  and are continually looking to trusted tech and telecom providers for reliable, secure and instanta- neous access to their contacts, data and media.  To all of our shareholders,  We made significant progress in our initiatives to expand our fiber customer base, broaden  our value-added service (VAS) line-up, and strengthen our MOD offering. During the year, we  successfully broadened our offering to include more than just telecommunications services; our  leadership positions in mobile, fixed line and broadband in Taiwan have provided us a platform  for our new initiatives that include our corporate information communications technology (ICT)  offering, convergence services, as well as our cloud computing solutions for corporates. In 2010, our total consolidated revenue for the full year increased by 2.1% year-over-year to  NT$202.4 billion, of which 44.0% was from the mobile business, 34.9% was from the domestic  fixed business, 12.1% was from the internet business, 7.7% was from the international fixed  business, and the remainder was from our other business segment. Our Company’s revenue  growth in 2010 was derived primarily from an increase in mobile VAS, handset sales and internet  services. For 2010, EBITDA decreased by 1.4% to NT$91.4 billion and operating profit increased  by 1.7% to NT$57.36 billion, reflecting the mandated National Communications Commission (NCC)  tariff reduction and the higher handset subsidies, which is a necessary expense for our company  as we maintain and build our market share. We extended our leading mobile market position with our value-added services, and our mobile  internet offering in particular was a major driver of 2010 performance. Total mobile revenue for  2010 amounted to NT$89.04 billion, representing a year-on-year increase of 2.9%, mainly due to  growth in mobile VAS revenue, which grew by more than 30% in 2010 over 2009. Mobile internet  net customer growth of over 380,000 subscribers in 2010 brought our total subscriber count  to more than 809,000 at the end of the year. Our dedicated mobile internet customer base is  invaluable; as many of you may know from your own experiences, once you become accustomed  to the increased productivity and convenience that comes with fast, reliable mobile broadband  access, it is hard to imagine life without it. We also gained mindshare with our customers with  our enriched content, and Hami is our key VAS brand in this space. We now have more than  2,000 Hami Apps, which are available via the Android platform. Through our Hami bookstore, we  have built a significant presence in Taiwan’s e-bookstore industry. Our Hami books are a strong  customer draw, and this initiative is building a particularly dedicated customer base. New waves of smartphones are spurring broader and deeper mobile internet and data usage,  and our comprehensive device lineup allows us to serve our wide-ranging customer base aptly 