ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  4 (77) 6.3.3. Acceptance of handover and takeover .........................................................................66  6.3.4. Acceptance of other services ......................................................................................67  6.4. Pricing Model Details ..................................................................................... 68  7. Quality requirements ................................................................................... 68 7.1. Methodological framework defined by ECHA ..................................................... 68  7.2. Quality plans (QP) ........................................................................................ 69  7.3. Service Level Agreement (SLA) ...................................................................... 70  8. Software Development Lifecycle Tools (SDLC), Technologies and Licencing  arrangements............................................................................................. 70 8.1. ECHA standard tooling................................................................................... 70  8.2. Middleware/platforms.................................................................................... 71  8.3. Licensing ..................................................................................................... 71  8.4. Possible future prospects ............................................................................... 71  9. General requirements................................................................................... 71 9.1. Starting date and duration of the Framework Contract ...................................... 71  9.2. Confidentiality .............................................................................................. 72  9.2.1. Obligations regarding all contractors ...........................................................................72  9.2.2. Obligations regarding the contractor(s) (awarded contractors) .......................................73  9.3. Place of performance..................................................................................... 73  9.4. Terms of payment ........................................................................................ 73  9.5. Guarantees .................................................................................................. 74  9.6. Personal data protection ................................................................................ 74  9.7. Audit........................................................................................................... 75  9.8. Working schedule and working days................................................................ 75  9.9. Language requirements ................................................................................. 76  10. Annexes ..................................................................................................... 76 P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu 