ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  33 (77) 4.3.5. Exceptions  4.4. Transitioning across lots: Handover (WP 4)  4.4.1. Objectives  To be noted, ECHA may request takeover for certain products which do not fit into the  takeovers above (grouped by FWCs) with more specific requirements and timing. These are to be seen as exceptions and will be handled as such. A clear example is the  takeover Grow and Transform (as opposed to Run) activities related to  the ECHA’s ticketing  system (i.e. Remedy). These will be handled on specific contract level and addressed  through the governance of this FWC666.  The following section describes the services covered under the handover work package.  The Contractor shall have an adequate organisation, expected staffing, methodology,  inputs and outputs to successfully engage in the tasks and services to be provided.  This work package is specific to a product or set of products and allows the Contractor to  fulfil its obligation to hand over the knowledge acquired to the taking over contractors  and/or ECHA. This work package applies in conjunction with the Takeover work package  (WP3) to all products and services that, during their lifetime, transition from one lot to  another of this FWC666. The Handover work package is also expected to be instantiated  during the  FWC666 phase out stage . In this case, the contractor(s) taking over will be  those identified in the context of the future Framework Contract(s) replacing this.  These activities aim to ensure that:  The transition covers the whole of the services/deliverables and can include the live and  historical data and information supporting the services provided, the hardware and COTS  (including the related maintenance contracts) used by the FWC666, but of which ECHA is  the owner, the up – to-date version of any software/specifications developed/maintained  by the contractors and for which ECHA is the owner. The scope of the above services could be extended if required to meet and serve the  operational needs for other EU policies, associated Authorities and ECHA.  The handover phase of the handing over contractor is closely related to and may overlap  with the takeover phase of the taking-over contractor.  During all this phase, the contractor keeps on ensuring the services in the scope of the  FWC666 with no changes in regard to the defined service levels.  The contractor is responsible as well for preparing the handover plan, which will include  all or part of the existing products in the FWC666 at the moment of starting the activity  (e.g. including products that did not exist the initial scope and excluding those that are or  will be retired).  The handover will take place in line with the handover plan created and updated during  the execution of the FWC666 and validated by ECHA.  P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu  • at the end of the FWC666 the contractor hands over the product(s) in its scope to  ECHA or to a third party designated by ECHA (e.g. a taking over Contractor);  • the full ownership of a specific product or service can transition from one contractor  to another under certain conditions to be established during the execution of the  FWC666.  Work Packages (WP)  LOT 1  LOT 2  WP 4  Transitioning across lots: Handover  Responsible  Responsible 