March 2019  Table of contents  1. Technical specifications ............................................................................................................ 4 1.1 Characteristics of the services to be provided............................................................................... 4  1.2 List of services and frequency ........................................................................................................ 7  1.2.1 Services to be performed daily  .................................................................................................... 7  1.2.2 Services to be performed weekly  ................................................................................................ 8  1.2.3 Services to be performed quarterly  ............................................................................................. 9  1.2.4 Services to be performed yearly  .................................................................................................. 9  1.2.5 Services to be performed on a ad hoc basis  .............................................................................. 10  1.3 Equipment, products and supplies .............................................................................................. 10  1.3.1 Equipment  ................................................................................................................................. 11  1.3.2 Products  .................................................................................................................................... 12  1.3.3 Suplies  ....................................................................................................................................... 12  1.4 Minimum requirements for contractor's staff............................................................................. 14  1.5 Code of conduct........................................................................................................................... 15  1.6 Uniforms ...................................................................................................................................... 16  17 Badges........................................................................................................................................... 16  1.8 Respect of health and safety rules............................................................................................... 16  1.9 Respect of the environment ........................................................................................................ 17  1.9.1 Energy saving  ............................................................................................................................ 18  1.9.2 Product management  ............................................................................................................... 18  1.9.3 Waste removal and management  ............................................................................................ 18  1.10 Reports ....................................................................................................................................... 18  2. Content of the tender ............................................................................................................. 19 Annex 1 – Statement of compliance with the procurement documents and Checklist on minimum  technical requirements ...................................................................................................................... 20  Annex 2 – technical tender ................................................................................................................ 22  2 