10 Troubleshooting This chapter describes the process that you can use to troubleshoot issues with IBM  Spectrum Archive EE. This chapter includes the following topics: GLYPH<SM590000> Overview GLYPH<SM590000> Hardware GLYPH<SM590000> Recovering data from a write failure tape GLYPH<SM590000> Recovering data from a read failure tape GLYPH<SM590000> Handling export errors GLYPH<SM590000> Software GLYPH<SM590000> Recovering from system failures ' Copyright IBM Corp. 2014, 2019. All rights reserved. 273