Note:  There is a feature in IBM Case Manager Builder when setting up the  Case Type that enables different pages based on role for the Case Details  Page. To enable this to work, this feature is where, in the product, you allow  the changing of default pages by role. The other roles within the solution typically respond to the work that is needed. The  tasks  are business activities that are needed to give the case motion and life.  They help the case accomplish its goals and objectives. Although some might not  be defined at this point in time, the ones that are known are created to enable  them to be run. Within the scope of this use case, there are known activities. The  order and frequency of them is not known. There are other tasks or activities whose needs are not known at this time. These  are referred to as  ad hoc tasks . The product supports this ability, and at this time  there is no need to have any design effort for them. Note:  Tasks should be thought of in terms of verbs, whereas the case is a  noun in basic design principals. Each activity should be doing something, from  as simple an activity as an email notification to a complex predefined business  process. A general rule to help ensure that tasks have the correct focus is to  not have more than 3 - 5 steps for a task.  If it is longer than that, then it is possible that the task is more than a simple  business activity, and there is much reuse. There are always exceptions, but  this is a general guideline to help create an Adaptive solution, which is what  the A in ACM stands for (Adaptive Case Management). Here is a list of some tasks that are needed for this use case: Note:  The determination for this task comes from business rules. There  are several factors that make this determination, and that logic needs to be  outside of the task definition.  Chapter 18. Complex use case scenario  575 GLYPH<SM590000> Set up high risk. This is a process that sets up other tests and procedures for  a high-risk pregnancy. GLYPH<SM590000> Order tests. This enables the person to order tests on the patient. 18.3.5 Task design Other roles