WAREHOUSE  MANAGEMENT SYSTEMS Manhattan Associates’ Warehouse Management Systems (WMS) application suite manages all physical processes that take place in and around the distribution center. With its Warehouse Management, Labor Management, Slotting Optimization and Billing Management applications, the suite helps users handle the growing demands and changing conditions of local and global supply chains. Functionally robust and modular in nature, this solution has helped clients in a variety of industries reduce the costs associated with the inefficient movement of goods, redundant processes and excess inventory. In 2003 Manhattan Associates continued to expand our product footprint across all of our WMS applications. We focused on advancing product integration, incorporating emerging technology capabilities and increasing overall functionality.  The integration of the Warehouse Management Systems and Transportation Management Systems (TMS) application suites synchronizes the communication between the two systems. This increased the overall execution efficiency and visibility, and enabled heightened levels of optimization. With this integration, customers are able to determine how warehouse and transportation workflows will drive supply chain efficiencies. They can do this while factoring in exceptions, changes and updates to both systems. The result is a real-time execution environment that synchronizes warehouse and transportation information, while providing one, unified integration point to enterprise systems.  Major innovative advancements included the addition of RFID and voice enablement capabilities in our WMS application suite. With direct integration to our WMS solution, information from RFID tags and voice-activated technologies can be captured and executed on in real time. This provides our clients with reduced labor costs, increased order accuracy and improved efficiencies. Web services support was also added to the WMS product footprint in 2003. This further enhances the flow of communication by enabling companies to share information via the Web—regardless of technology platform. The combination of architecture improvements, functionality enhancements and a strategic acquisition has improved the performance and reliability of Manhattan Associates’ WMS. The October acquisition of Streamsoft LLC enhanced our slotting capabilities. It did this by enabling us to support advanced slotting across all major platforms and databases. Teamed with the 2003 enhancements to our Slotting Optimization application, we are now able to offer sophisticated shelf-space optimization and generate detailed reports that provide increased value. The addition of team and reflective standards to our Labor Management application, combined with our ability to account for configurable personal fatigue/delay, further advanced the competitive advantages of our standalone labor solution. Each of these application enhancements contributes to warehouse optimization, which is at the forefront of many corporations' efforts to drive down costs.  Functionality Enhancements  Innovative Solutions  Product Integration  Overview •D eveloped capabilities to support RFID and voice enablement  • Fully integrated WMS and TMS application suites  •I mplemented EAN/AI functionality  to capture and filter bar code information  • Established support for Web services  • Enabled all applications to be implemented as standalone modules  •D eveloped labor planning and monitoring functionality that is  native to Warehouse Management application  • Revolutionized Labor Management application by making significant functionality enhancements  •E xpanded technology support for slotting across all major platforms and databases •E mbedded decision-support tools  in Slotting Optimization application that quantify annual labor savings associated with slotting • Added highly advanced shelf-space optimization algorithms for Slotting Optimization application •A llowed European suppliers to incorporate Factory Gate Pricing needs by improving overall supply chain effectiveness Manhattan Associates Annual Report 2003 23 2003 Enhancements for  Warehouse Management Systems