BASE RACK ORDERED MTMS 2834-981*75DMC10 LOCAL HMC MTMS 8100LI7*P210927 HMC ROLE Primary LOCAL HMC INBOUND MODE Attended MODEM PHONE Unavailable  LOCAL HMC INBOUND CONFIG Continuous  LOCAL HMC OUTBOUND CONFIG None FTP: disabled REMOTE HMC Single HMC AOS STATUS Not Running AOS VERSION 4.0 AOS ACL=(DS8k, Storage) AOS TRACE Enable  HMC CE default HMC REMOTE default HMC PE default HMC DEVELOPER default  2107 BUNDLE 88.40.60.0 HMC BUILD 20180627.1 LMC LEVEL v25.85.0 build level 20180729.1 FIRMWARE LEVEL SRV0 01SV86094 SRV1 01SV86094 PARTITION NAME SF75DMC10ESS11 PARTITION HOST NAME SF75DMC10ESS11 PARTITION STATUS SFI 2107-981*75DMC11 SVR 8286-42A*21C05AV LPAR SF75DMC10ESS11 STATE =  AVAILABLE FIRST REPORTED TIME Sep 30, 2018 2:52:22 AM MST LAST REPORTED TIME Sep 30, 2018 2:52:22 AM MST CALL HOME RETRY #0 of 12 on Sep 30, 2018 2:52:22 AM MST. REFCODE BE83CB93..... <=== System Reference Code (SRC) SERVICEABLE EVENT TEXT Device adapter reset reached threshold, adapter fenced. ... <=== Description of Problem FRU group MEDIUM FRU class FRU FRU Part Number 31P1452 FRU CCIN DAD4 FRU Serial Number YP10BG37K005 FRU Location Code U1500.1B2.RJBAY02-P1-C6  FRU Previously Replaced No FRU Previous PMH N/A ************************** END OF NOTE LOG *************************** For more information about planning the connections that are needed for HMC installations,  see Chapter 8, “IBM DS8880 Management Console planning and setup” on page 219.  For more information about setting up SNMP notification, see Chapter 14, “Monitoring with  Simple Network Management Protocol” on page 457. Remote Support  is the ability of an IBM support representative to remotely access the  DS8880. This capability can be configured at the HMC, and access is by Assist On-site  (AOS). For more information about remote support operations, see Chapter 15, “Remote support” on  page 471.  For more information about AOS, see  IBM Assist On-site for Storage Overview , REDP-4889. Chapter 3. Reliability, availability, and serviceability on the IBM DS8880  89 Remote support