an application process, an effective and efficient investigative approach gives you  the ability to move forward with confidence, taking action on activity that is  potentially harmful to the business while quickly processing legitimate requests  and transactions from loyal and high-value customers. IBM delivers an offering called  IBM Intelligent Investigation Manager  (IIM),  which delivers a powerful, integrated set of capabilities for managing different  types of investigations. Intelligent Investigation Manager optimizes investigation  and analysis for insurance, banking, healthcare, public safety programs for  government and law enforcement organizations, and for other industries. It  dynamically coordinates and reports on cases, provides analysis and  visualization, and enables more efficient and effective investigations.  This solution helps organizations in the following ways:  Intelligent Investigation Manager integrates best-of-breed case management,  forensics, analysis, and content analytics to optimize investigations that are  based on IBM Case Manager, Content Analytics, and IBM i2fi solution  components.  The content analytics component makes the content of the investigation case  actionable using its textual analytics approach. New entities are discovered that  contribute to the investigation. Analysts and investigators can conduct searches  and analytics across cases and repositories to uncover new intelligence and new  supporting evidence. For more information about this topic, refer to the following sites:  http://www.ibm.com/software/ecm/investigation-manager GLYPH<SM590000> Improves investigation effectiveness with a flexible case investigation  environment GLYPH<SM590000> Expedites investigations by analyzing and visualizing fraud within structured  and unstructured data across silos GLYPH<SM590000> Augments existing enterprise fraud management solutions with advanced  visualization, analytics, and case management GLYPH<SM590000> IBM Intelligent Investigation Manager offering web page:  GLYPH<SM590000> Demos, white papers, analyst reports, brochures, and data sheets, including: – Aite Group Paper: Fraud Investigation Management for Finance – Aite Group Paper: Fraud Investigation for Insurance – Pursue fraud with IBM Intelligent Inve stigation Manager: an IBM Solution  brief  Chapter 2. Use case scenarios  33