2003 Enhancements for Transportation Management Systems TRANSPORTATION  MANAGEMENT SYSTEMS Overview Regulatory Compliance  Product Integration Enhanced Functionality  Our relationships with customers and industry leaders have continued to be a useful resource in helping us assess market demands. In 2003 we expanded our TMS product footprint to proactively meet our clients’ needs. One area of expansion was the development of our fourth generation shipment planning optimization tool. This uses state-of-the-art algorithms to plan for even the most complex transportation networks. Ocean, air and rail functionality were added to our Transportation Planning & Execution application, giving our customers international multi-modal capabilities. Improvements were also made to our transportation financial tool, which manages and audits the entire transportation network.  Major advancements were made towards integrating TMS with other Manhattan Associates solutions. By synchronizing communication between the Transportation Management Systems and Warehouse Management Systems (WMS) application suites, changes and updates can occur in both systems simultaneously. Additionally, each customer can determine which workflows will govern supply chain operations based on its individual needs. Similar touch points were built into the new Load Management application so that it too can share information in real time with the WMS. Finally, the Events, Analysis and Reporting modules of the Performance Management supporting applications are now able to seamlessly share information and data with the execution- based TMS application suite. This aids in further enhancing transportation optimization. Transportation is an industry governed by rules and regulations. Therefore, it is important to have solutions and processes in place that can adjust to changing needs. The new 2004 U.S. Federal Motor Carrier Service Administration’s (FMCSA) revised Hours-of-Service rules will have a major impact on both carriers and shippers. Like the European Union’s Road Transport Directive, these regulations have changed the number of hours a driver is allowed to be on the road, and have increased the amount of time they are required to rest. These changes are expected to have a major impact on transportation rates and capacity. Through updates to our Carrier Management application and the addition of a new Load Management application, our customers are well poised to comply with these regulations, and minimize their potential business impact.  Manhattan Associates’ Transportation Management Systems (TMS) application suite manages one of the largest controllable costs in the supply chain—transportation. Modular in design, this suite’s Transportation Procurement, Transportation Planning & Execution, Carrier Management and newly developed Load Management applications provide a full range of transportation capabilities. Used to optimally procure, plan and execute transportation services, these tools offer functionality for shippers, carriers and private fleets. Each works to effectively manage daily operational issues, including advanced strategic planning. As this solution continues to expand its product footprint, increase integration, add functionality and address emerging regulatory issues, users will continually benefit from increased return on investment. • Established international ocean, air and rail transportation management capabilities in Transportation Planning & Execution application •D eveloped fourth generation shipment planning optimization algorithm to perform routing and consolidation for the most  complex freight • Added support for parcel rating  and routing within Transportation Planning & Execution application •C reated Load Management application to handle carrier self- appointments, dock scheduling  and yard management  •R eleased FMCSA revised Hours-of- Service updates for the entire  Carrier Management application  •O ffered Transportation Procurement application as installed software •E nhanced transportation finance functionality within our Transportation Planning & Execution application to allow shippers to track and monitor cost and revenue allocation • Fully integrated TMS and WMS application suites •I nternationalized products with support for multiple languages, currencies and locales  •E xpanded platform support for underlying operating systems, application servers, Web servers  and databases  21 Manhattan Associates Annual Report 2003