Tom Marra President and Chief Operating Officer Life Operations 2004 highlights To p p r o d u c t s / s e r v i c e s 2004 highlights To p p r o d u c t s / s e r v i c e s 2004 highlights To p p r o d u c t s / s e r v i c e s 2004 highlights To p p r o d u c t s / s e r v i c e s 2004 highlights To p p r o d u c t s / s e r v i c e s •No.1sellerofretailvariableannuitiessince1993with 2004 sales of $15 billion. •“Leaders”and“Director”variableannuitiesrankedone- two in the industry for third straight year. •Recordmutualfundsalesof$5.9billion,anincrease  of 23% over 2003. •Record401(k)salesof$1.9billion,up37%over2003. •Variableandfixed  annuities •Mutualfunds •401(k)plans •529collegesavingplans •Institutionalinvestmentproductsalesof$3.6billion, up 8% over 2003. •Privateplacementlifeinsurancesalesof$740million, an increase of 129% over last year. •IntroducedHartfordInstitutionalInvestorNotes,a  new product that brought in $600 million combined in its first two offerings. •Structuredsettlement  and institutional annuities •Guaranteedinvestment  contracts (GICs)/funding agreements •Governmentretirementplans •Privateplacementlife  insurance •Variableuniversallife •Universallife •Wholelife •Termlife •No.1distributorofindividuallifeinsurancethrough national broker-dealers and banks. •Twostraightyearsofdouble-digitsalesgrowthandhighest single sales quarter ever (4th quarter 2004). •Introducedinnovativevariableuniversallifeproduct (“Quantum Life”) and universal life product (“Advanced UL”). •AcquiredCNA’sgroupbenefitsbusiness,creating  greater scale and providing increased earnings and  premiums for the year. •No.2ingroupdisabilityinsurancepremiums. •No.5ingrouplifeinsurancepremiums. •Short-termdisability •Long-termdisability •Grouplife  • Group accident • Group retiree health • Medical stop-loss •Variableannuities •Fixedannuities •LeadingproviderofvariableannuitiesinJapan,  with a 29% share of the market’s assets.  •SuccessfullylaunchedtwofixedannuitiesinJapan, including a yen-based annuity. •ConsistentprofitabilityinBraziloperations. •EstablishedoperationsintheUnitedKingdomas  a prelude to opening for business in 2005. ($ in billions) 01 02 03 04 0 40 80 120 $160 ($ in billions) 01 02 03 04 0 15 30 45 $60 ($ in billions) 01 02 03 04 0 30 60 90 120 $150 ($ in billions) 01 02 03 04 0 1 2 3 $4 (Japan*–$ in billions) 01 02 03 04 0 4 8 12 $16 27 Assets Under Management Fully Insured Premium Insurance in Force Assets Under Management Assets Under Management