Figure 4-19 shows the data flow from systems to the IBM Storage Insights cloud. Metadata about the configuration and operations of storage resources is collected: Access to the metadata that is collected is restricted to the following users: Figure 4-20 on page 101 shows a view of the Storage Insights main dashboard and the  systems that it is monitoring. 100  IBM FlashSystem 9100 Architecture, Performance, and Implementation 4.5.2 Customer dashboard  Who can access the metadata What metadata is collected Figure 4-19 Data flow from the storage systems to the IBM Storage Insights cloud  GLYPH<SM590000> Name, model, firmware, and type of storage system GLYPH<SM590000> Inventory and configuration metadata for the storage system’s re sources, such as  volumes, pools, disks, and ports GLYPH<SM590000> Capacity values, such as capacity, unassigned space, used space and the compression  ratio GLYPH<SM590000> Performance metrics, such as read and write data rates, I/O rates, and response times GLYPH<SM590000> The actual application data that is stored on the storage systems can’t be accessed by the  data collector GLYPH<SM590000> The customer who owns the dashboard GLYPH<SM590000> The administrators who are authorized to access the dashboard, such as the customer’s  operations team GLYPH<SM590000> The IBM Cloud team that is responsible for the day-to-day operation and maintenance of  IBM Cloud instances GLYPH<SM590000> IBM Support for investigating and closing service tickets