4 DMV on the Web MyNCDMV.gov Duplicate Driver License/Duplicate  Identification Card on the Web Online Renewal Customers cannot use the online system to obtain first time licenses or ID  cards.This also applies to first time REAL ID issuances. Online service is also  not available if a driver has a restriction other than corrective lenses on their  license, is in the medical review program, is trying to renew a commercial driver  license or a state ID card, or has an expired suspended or revoked license. Those  customers must still complete those processes at a DMV license office. Drivers must verify their identity, confirm they live at the address on the license,  and have no vision problems that would hinder their driving skills, and that all  the statements being given are truthful. They also must have their current driver  license number to complete the online form and a major credit card or debit  card to pay for the renewal. The new license will be mailed in 7-14 business  days, and will be valid for 5 or 8 years, depending on the driver’s age. The online driver license process is available to drivers every other time they  renew their license, which is allowed up to six months before its expiration date.  It is a process that should take just a few minutes, as a customer goes to the  DMV online webpage, and uses the appropriate link under the Drivers section. A fee of $13 is charged and may be paid with any credit or debit card. A  duplicate license/identification card with the most recent photo available in our  computer system will be mailed to the customer.  A duplicate driver license/duplicate identification card may be requested online  at  MyNCDM V.gov , provided that DMV has your last image on file and a valid  social security number or a document issued by the United States government  indicating legal presence. A duplicate driver license/identification card may be  requested for the following reasons: The NCDMV website focuses on providing North Carolina’s motorists with  timely and accurate information regarding NCDMV services and issues.  The site answers your most frequently asked questions and includes up-to- date directories of all DMV offices statewide. You will also find news about  new legislation and other requirements affecting North Carolina motorists.  Publications and forms are also available online. • To replace a lost or stolen license/identification card;  • To change a residence and/or mailing address; or  • To replace a license/identification card that is defaced or damaged.