ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  34 (77) The following are a  non-exhaustive  list of activities and deliverables expected from the  Contractor:  The conditions that need to be met in order to end with the handover will be defined during  the handover plan preparation.  The contracting mode will be a Fixed Price (FP) contract (unless stated otherwise by ECHA)  4.4.4. Pricing  4.4.3. Deliverables  4.4.2. Activities  • Preparation of the handover plan (scope, resources, content,  schedule…) and  validation by ECHA  • Training to the taking over Contractor, during a period enough to ensure the  acquaintance and assimilation of the scope (see section 4.3.2.1 Knowledge  transfer) • Support the taking over Contractor in the setup of environments on infrastructure  provided by ECHA  • Allow the taking-over contractor to observe, take notes and ask questions about  the  Run  and  Grow  activities performed by the (handing over) contractor (see  section 4.3.2.2 Shadowing)  • Test the knowledge acquired by the taking-over contractor where it performs the  operation of the service under the control and responsibility of the (handing over)  contractor, for a defined duration (see section 4.3.2.3 Reverse shadowing)  • Transfer the responsibility of the service to the taking-over contractor.  • Hand back all the hardware, software and other capital equipment paid by ECHA.  This includes all documentation and other artefacts produced during the FWC666  execution.  • After the successful completion of the handover, destroy any security critical  information and piece of software provided by ECHA for accessing servers during  the execution of the FWC666 (e.g. passwords, encryption keys, personal data,  firewall configuration files…). Table 6: Handover deliverables (WP 4)  Deliverable  Description  Updated knowledge  base and relevant  documentation  Business, functional and technical specifications of each  product, user guide, list and operation of service and  information requests, known issues and workaround,  stakeholders, etc.  Handover plan and  activities  Expected duration, workload and topics to be covered during  the handover: training, shadowing, reverse shadowing.  Training material  Documents, presentations, videos, demos, examples of bugs,  incidents and changes used during the handover.  Takeover  evaluation  Set of criteria to evaluate the takeover progress, to be used on  regular basis until completion.  Meeting minutes  Notes of the audio, video or face to face meetings with ECHA  and other involved stakeholders, as well as any other meeting  on which the contractor participates, not covered under other  reports. P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu 