CITIZENS, INC. AND CONSOLIDATED SUBSIDIARIES Consolidated Statements of Operations and Comprehensive Income (Loss) Table of Contents December 31, 2019 | 10-K 67 Years Ended December 31, (In thousands, except share amounts) 2019 2018 2017 Revenues: Premiums Life insurance $ 178,351 181,825 191,342 Accident and health insurance 1,383 1,218 1,392 Property insurance 4,613 4,817 4,986 Net investment income 59,531 54,205 53,146 Realized investment gains, net 5,249 108 518 Other income 1,418 1,833 1,243 Total revenues 250,545 244,006 252,627 Benefits and Expenses: Insurance benefits paid or provided: Claims and surrenders 106,827 91,103 82,905 Increase in future policy benefit reserves 41,712 47,947 76,029 Policyholders' dividends 6,040 6,362 6,268 Total insurance benefits paid or provided 154,579 145,412 165,202 Commissions 34,222 34,962 41,324 Other general expenses 48,440 47,632 46,388 Capitalization of deferred policy acquisition costs (22,255) (22,695) (29,120) Amortization of deferred policy acquisition costs 28,268 34,235 29,690 Amortization of cost of insurance acquired 1,546 2,458 2,129 Total benefits and expenses 244,800 242,004 255,613 Income (loss) before federal income tax 5,745 2,002 (2,986) Federal income tax expense 7,115 13,064 35,141 Net loss (1,370) (11,062) (38,127) Per Share Amounts: Basic and diluted loss per share of Class A common stock $ (0.03) (0.22) (0.77) Basic and diluted loss per share of Class B common stock (0.01) (0.11) (0.38) Other Comprehensive Income (Loss): Unrealized gains (losses) on debt securities: Unrealized holding gains (losses) arising during period 78,825 (30,639) 17,666 Reclassification adjustment for losses (gains) included in net income (1,927) (953) 546 Unrealized gains (losses) on debt securities, net 76,898 (31,592) 18,212 Income tax expense (benefit) on unrealized gains (losses) on debt securities 5,147 (6,464) 5,672 Other comprehensive income (loss) 71,751 (25,128) 12,540 Total comprehensive income (loss) $ 70,381 (36,190) (25,587) See accompanying Notes to Consolidated Financial Statements.