TOM PANIC  General Manager, Merchandising Q. Tell us about your experience prior to joining  Super Cheap Auto?  THERESA BURROWS Human Resources Manager Q. Tell us about your experience prior to joining  Super Cheap Auto?  What are your major responsibilities?  Why do you work for Super Cheap Auto?  What was your highlight of 2003/04?  What is your favourite Super Cheap Auto product?  What is your favourite Super Cheap Auto product?  What was your highlight of 2003/04?  Why do you work for Super Cheap Auto?  What are your major responsibilities?  A. I’m a retailer through and through. Before  joining Super Cheap Auto in 1999, I had 25 years  experience in the retail industry, working in  buying merchandising and operations roles for  Grace Bros Department Stores and Franklins  Supermarkets.  My responsibilities at Super Cheap Auto include  merchandising, demand planning, procurement,  inventory and marketing. Great company, great team, great growth…  great place to work. The opening of seven stores in New Zealand and two in Australia on the one day – 29 November 2003 – and the subsequent growth  of sales and store numbers in New Zealand. There is no way I could choose just one, there are so many and they are ALL special to me. A. My career in human resources previously  encompassed the grocery retailing and  telecommunications industries. Before joining  Super Cheap Auto in 2002, I held senior human  resource roles in Franklins Supermarkets and  more recently 10 years with Telstra Corporation – the last six of which I was the Human Resources  Manager for the rapidly growing MobileNet  Division. I became an Associate Fellow of the  Australian Human Resources Institute in 1998. My primary responsibilities are human resources, workplace health and safety, loss  prevention, stocktake and team development. The team is a fantastic team to work with and I get a real buzz out of what we can achieve together. Definitely finalising the Enterprise Agreement  negotiations on Super Cheap Auto’s second  Enterprise Agreement. The best part was the  involvement of the Team Reps in the negotiation  process, it was great to show them that the  company cares about their views. I love the silver tool box cases, they are great for  storing all my paint brushes and paints for when I get time to indulge in my creative side. PAGE21