2013 ANNUAL REPORT  X 11 BUSINESS  OVERVIEW MARKET POSITION  ORDINARY SHARES  FOUNDED  REVENUE  PRODUCTS  SERVICES  AMDOCS CES PORTFOLIO  CUSTOMERS  GLOBAL PRESENCE  DEMONSTRATED LEADERSHIP 2012 2013 1982  For more than 30 years Amdocs  has helped ensure service providers’  success by embracing their biggest  challenges. The company uniquely combines a market-leading business  and operational support systems and  network control and optimization  portfolio with value-driven professional  services and managed services  operations. Amdocs’ offerings  help service providers simplify and  personalize the customer experience,  profit from the data explosion, stay  ahead of the competition with new digital services and improve  operational efficiencies.  Our main product areas are: The Amdocs CES Portfolio builds  on Amdocs’ market leadership and  delivers on a strategy of innovation  and execution to enable service  providers to realize the opportunities  of the connected world.  The Company’s ordinary shares  are currently listed on the New  York Stock Exchange under the  symbol DOX. The Company has  been approved to list its ordinary  shares on NASDAQ under the same  symbol. Trading on the NYSE is  expected to cease after market  close on December 19, 2013 and is  expected to commence on NASDAQ  on December 20, 2013. $3.3 billion in fiscal year 2013. Amdocs’ products span the entire customer lifecycle across business-  and operational support systems  and network control and optimization  domains - or what we call “customer  experience systems.” They are  production-ready, carrier-class  software applications, proven to  scale to support the largest global  service providers and their millions  of end customers.  Amdocs offers a broad suite of  services to advise, transform and  optimize business and technology  processes while minimizing risk.  Amdocs’ services include business  consulting, systems integration and  transformation, testing, professional  services, IT outsourcing (ITO) and key  value process operation managed  services as well as product support.  Amdocs’ customer base includes  service providers in more than 70 countries worldwide.  • Workforce of over 20,000 serving  customers in more than 70 countries. • Support and development centers  maintained/located worldwide,  including Brazil, Canada, Cyprus,  India, Ireland, Israel and the USA.  • Unified Foundation  • Digital Services • Network Control • Operational Support Systems • Customer Management  • Revenue Management  • #1 Independent Software Testing Vendor (Hot Telecom) • #1 Customer Billing Management Market Share (Gartner) • #1 Inventory Market Share (Gartner) • #1 in Telecom Software Market Share (Analysys Mason) • #1 in Order Management Market Share (Analysys Mason) • #1 in Global Billing Market Share: Rating, Charging and Other Core Billing  (Stratecast) • #1 in Global Billing Market Share: End-to-End Billing (Stratecast) • #1 in Global Billing Market (Analysys Mason) • #1 Convergent Charging Vendor (Infonetics Service Provider Survey) • BSS Vendor of the Year in Asia Pacific (Frost & Sullivan) • 2012 Outsourcing Excellence Award (International Association of Outsourcing  Professionals’ Global Outsourcing 100 list, published by FORTUNE magazine) • Vodafone Netherlands and Amdocs win Global Excellence Award for Best  Managed Services Operation (Outsourcing Center) • Innovation in Turnkey Solution Products Award (National Telecom Awards 2012) • Smart Agent Desktop named Communications Solution Product of the Year (TMC) • Leader in Integrated Revenue and Customer Management (Gartner) • Leader in BSS Application Managed Services (Informa) • Public Company of the Year Award (Light Reading) • Leader in Integrated Revenue and Customer Management (Gartner) • Leader in Operations Support Systems (Gartner) • #1 in North America Telecom Operations Management Systems (Gartner) • #1 in Global Customer Billing Management (Gartner) • #1 in Global Inventory Management (Gartner) • #1 in Global Revenue Management Market Share (Analysys Mason) • #1 in Global Billing Market Share (Stratecast) • #1 in Global Policy Rules Market Share (Stratecast) • #1 BSS Applications Managed Services for Communications Service  Providers (Informa) • #1 in Telecom Software Testing Services (NelsonHall) • #1 in Telecom Software Testing Services (TechNavio) • Vodafone 2013 Supplier Award for extraordinary contribution • BSS Advance and Business Building Blocks win Solution Excellence Award  (TM Forum) • Proactive Care wins Communications Solutions Product of the Year (TMC) • M2M Enablement Suite wins Best Provisioning Solution Award (TMCnet) • 2013 Global Outsourcing Excellence Award (International Association  of Outsourcing Professionals” Global Outsourcing 100 list, published by  FORTUNE magazine) • Outsourcing Excellence Award for Best Customer Satisfaction with T-Mobile  USA (Outsourcing Center) • BSS Vendor of the Year Award (Telecom Asia’s Readers’ Choice) • Customer Experience Management Innovation of the Year Award (Telecom  Asia’s Readers’ Choice) • Managed Support Services of the Year Award (Telecom Asia’s Readers’ Choice) • Top 15 CRM 9 Software Award (ISM) • Consumer Innovation Award with TIM Brasil (Global Telecoms Business) • One of the Top 100 Companies for M2M Solutions (Connected World magazine)