You can also preview the sentiment words in conjunction with surrounding  document snippets in preview. Adding the sentimentality to the query enables for  further drill down in other views of the Watson Content Analytics miner interface. In this scenario, you analyze customers’ overall sentiment about the target  defective product. In addition, you investigate the targets of the customers’  negative sentiments. Finally, you verify the result by seeing the actual document. Watson Content Analytics miner is a web-based application that is bundled with  Watson Content Analytics. The web application is the installation of the product.  Start the Watson Content Analytics miner application from the system start by  clicking Start. Alternatively, you can directly access the Content Analytics miner at the following  website: http://< your server name >:8393/ui/analytics The following steps provide instructions to analyze customer sentiment through  the Sentiment view:  Chapter 15. Content analysis with IBM Watson Content Analytics  515 Figure 15-14 Refining cases with the product ID 15.5.3 Analyzing customer sentiment 15.5.2 Starting the Watson Content Analytics miner application 1. Drill down by target product_id. Open the  Facets  tab and click  product_id from the left Facet Navigation pane. Select a product ID and click  Add to  query with Boolean AND  to refine cases with the product ID (Figure 15-14).