PART I ITEM 1 Business joint venture with Finansbank expands Cigna’s global footprint in Turkey. Cigna is also focused on continuing to improve its strategic and financial flexibility by driving further operating expense efficiencies, improving its medical cost competitiveness in targeted markets and effectively managing balance sheet exposures. In 2013, Cigna reached a significant milestone in this strategy related to mitigating the financial exposure associated with the Run-off guaranteed minimum death benefit (‘‘GMDB’’ also known as ‘‘VADBe’’) and guaranteed minimum income benefit (‘‘GMIB’’) reinsurance businesses. Effective February 4, 2013, the Company entered into an agreement with Berkshire Hathaway Life Insurance Company of Nebraska (‘‘Berkshire’’) to reinsure 100% of the Company’s future exposures for these businesses, net of retrocessional arrangements in place as of February 4, 2013, up to a specified limit. See Note 25 to the Consolidated Financial Statements for additional information. and supplemental health, life and accident) are now reported as follows: The financial information included herein is in conformity with accounting principles generally accepted in the United States of America (‘‘GAAP’’), unless otherwise indicated. Certain reclassifications have been made to prior years’ financial information to conform to the 2012 presentation. Industry rankings and percentages set forth herein are for the year ended December 31, 2012 unless otherwise indicated. In addition, statements set forth in this document concerning Cigna’s rank or position in an industry or particular line of business have been developed internally, based on publicly available information, unless otherwise noted. Financial data for each of Cigna’s business segments is set forth in Note 23 to the Consolidated Financial Statements. Prior year segment information has been conformed to the new segment structure. Effective December 31, 2012, Cigna changed its external reporting segments to reflect the Company’s realignment of its businesses to better leverage distribution and service delivery capabilities for the benefit of our global clients and customers. Management believes the realignment of its businesses will enable the Company to more effectively address global health services challenges by leveraging best practices across geographies to improve the health, well being and sense of security of the global customers that the Company serves. The changes in the Company’s internal financial reporting structure, to support this realignment, took effect on December 31, 2012 and resulted in changes to our external reporting segments. The Company’s results are now aggregated based on the nature of the Company’s products and services, rather than its geographies. The primary segment reporting change is that the two businesses that comprised the former International segment (international health care Cigna’s annual, quarterly and current reports, proxy statements and other filings, and any amendments to these filings, are made available free of charge on its website (http://www.cigna.com, under the ‘‘Investors – Quarterly Reports and SEC Filings’’ captions) as soon as reasonably practicable after the Company electronically files these materials with, or furnishes them to, the Securities and Exchange Commission (the ‘‘SEC’’). The Company uses its website as a channel of distribution for material company information. Important information, including news releases, analyst presentations and financial information regarding Cigna is routinely posted on and accessible at www.cigna.com. See ‘‘Code of Ethics and Other Corporate Governance Disclosures’’ in Part III, Item 10 beginning on page 130 of this Form 10-K for additional available information. As explained in Item 1A ‘‘Description of Business’’, in the fourth quarter of 2012 Cigna changed its external reporting segments. The new Global Health Care segment (previously Health Care) now includes substantially all of the international health care business previously reported in the former International segment. This business, that is included in the Commercial operating segment, consists principally of global health benefits, products and services designed to meet the needs of local and multinational companies and organizations and their domestic and globally mobile employees and dependents. Global Health Care aggregates the following two operating segments: substantially all of the international health care business (comprised primarily of the global health benefits business) is now reported with the former Health Care segment and renamed  Global Health Care ; and GLYPH<127> the supplemental health, life and accident business becomes a separate reporting segment named  Global Supplemental Benefits . GLYPH<127> Global Health Care aggregates the following two operating segments: GLYPH<127> Commercial (including the international health care business) GLYPH<127> Government GLYPH<127> Group Disability and Life GLYPH<127> Global Supplemental Benefits GLYPH<127> Run-off Reinsurance and GLYPH<127> Other Operations, including Corporate-owned Life Insurance. GLYPH<127> The  Commercial  operating segment includes both the U.S. commercial and international health care businesses and offers GLYPH<127> Global Health Care B. Financial Information about Business Segments Available Information As a result of these changes, the financial results of Cigna’s businesses are now reported in the following segments: 2 CIGNA CORPORATION -  2012 Form  10-K