146 Investor  Information Website access Dividend Reinvestment Plan Subordinated Note Interest Payments Reporting to Shareholders Change of name, address or banking details Tax File Number (TFN)/Australian Business Number (ABN) Consolidation of shareholdings Share Registry Company Secretary Final Share Dividend Registered Office AGL offers Shareholders the opportunity to participate in the  Dividend Reinvestment Plan. Shares are allotted under the Plan  at a discount of up to 5% of a weighted average market price,  free of transaction costs. The actual rate of discount, if any, will be  determined by the Directors at the time each dividend is declared.  A discount of 1.5% was applied to the 2012 interim dividend and  the 2012 final dividend. AGL makes interest payments quarterly in arrears in respect of the  Subordinated Notes on or about the 8th of September, December,  March and June of each year. Dates and payment rates are available  at AGL’s online Investor Centre. Changes to the Corporations Act mean that AGL need only provide  Shareholders with access to this Annual Report on AGL’s website,  unless they have specifically requested to be sent a printed or  electronic copy. Shareholders seeking a copy of the Annual Report  should subscribe online or contact the Share Registry. The Annual  Report is also available on the AGL website. By visiting www.agl.com.au and selecting ‘Investor Centre’ from the  ‘About AGL’ menu you can access AGL’s online Investor Centre.  The Investor Centre provides you with easy access to important  information about Company performance, including Annual  Reports, investor presentations, share price graphs and general  Security holder information. The Shareholder Services section within the Investor Centre also  enables you to access and update your share and note holding  information online including: Our Share Registry, Link Market Services, also offers Share and  Note holders the ability to register and create a portfolio view  of their holdings. Registration is free and enables Share and  Note holders to view and update multiple holdings in AGL  (or other clients Link act as registry for) using a single login.  To create a portfolio, please go to  https://investorcentre.linkmarketservices.com.au Share and Note holders with enquiries about their share and note  holdings can also contact AGL’s Share Registry as follows: AGL Share Registry Link Market Services Limited Level 12, 680 George Street  Sydney NSW 2000 When communicating with the Share Registry, it will assist if  you can quote your current address together with your Security  Reference Number (SRN) or Holder Identification Number (HIN)  as shown on your Issuer Sponsored/CHESS statements. The final dividend of 32 cents per share 100% franked, will be paid  on 27 September 2012. As the final dividend will only be paid via  direct credit, Australian and New Zealand Shareholders need to  nominate a bank, building society or credit union account within  these jurisdictions. Payments are electronically credited on the  dividend payment date and confirmed by a mailed or electronic  payment advice. Payment instructions can either be lodged  online or an appropriate form can be downloaded from the  Share Registry’s website. Shareholders who are Issuer Sponsored should advise the Share  Registry immediately of a change of name, address or banking  details for dividends electronically credited to a bank account. All  such changes must be advised online or in writing and cannot be  accepted by telephone. For a change of name, supporting  documentation must accompany your written advice. Appropriate  forms can also be downloaded from the Share Registry’s website. Shareholders who are CHESS Sponsored should instruct their  sponsoring broker in writing to notify the Share Registry of  any change. It is not compulsory to provide a TFN or ABN. However AGL will be  required to deduct tax at the top marginal rate from the unfranked  portion of any dividend paid to Shareholders who have not provided  either a TFN/ABN or details of a relevant TFN exemption. TFN/ABN  notification forms can be obtained by contacting the Share  Registry, by lodging your details online or by downloading the  appropriate form from the Share Registry’s website. Shareholders who wish to consolidate multiple shareholdings  into a single shareholding should advise the Share Registry or  their sponsoring broker, whichever is applicable, in writing. AGL Energy Limited, Level 22, 101 Miller Street  North Sydney NSW 2060, Australia Paul McWilliams BA (Accounting), MApFin, GradDipACG, ACA,  ACSA, ACIS Telephone  02 9921 2999 (within Australia) +61 2 9921 2999 (international) (Postal Address: Locked Bag A14, Sydney South NSW 1235) Telephone:  1800 824 513 (within Australia) +61 2 8280 7115 (International) Facsimile:  02 9287 0303 (within Australia) +61 2 9287 0303 (International) Email:   aglenergy@linkmarketservices.com.au Website:  www.linkmarketservices.com.au > Checking your holding balance; > Viewing, saving or printing interest payment summaries,  transaction summaries and dividend statements for  Shareholders; > Updating or amending your bank account or DRP Instructions  for Shareholders; > Electing to receive communications electronically; and > Downloading a variety of forms 