ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  3 (77) P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu  4.4. Transitioning across lots: Handover (WP 4) ...................................................... 33  4.4.1. Objectives ...............................................................................................................33  4.4.2. Activities .................................................................................................................34  4.4.3. Deliverables .............................................................................................................34  4.4.4. Pricing.....................................................................................................................34  4.5. Transform (WP 5) ......................................................................................... 35  4.5.0. Objectives ...............................................................................................................35  4.5.1. Revamp / New solutions development (WP 5.1)............................................................36  4.5.2. Prototyping (WP 5.2).................................................................................................39  4.5.3. Consultation and specialised data services (WP 5.3)......................................................39  4.6. Run (WP 6) .................................................................................................. 40  4.6.0. Objectives ...............................................................................................................40  4.6.1. Application management (WP 6.1) ..............................................................................41  4.6.2. Corrective maintenance (WP 6.2) ...............................................................................44  4.6.3. Service support (WP 6.3)...........................................................................................46  4.7. Grow (WP 7) ................................................................................................ 47  4.7.1. Objectives ...............................................................................................................48  4.7.2. Activities .................................................................................................................48  4.7.3. Deliverables .............................................................................................................51  4.7.4. Pricing.....................................................................................................................54  5. Resources..................................................................................................... 54 5.1. Management of human capital........................................................................ 55  5.1.1. Knowledge management and continuity.......................................................................55  5.1.2. Team development and new resources ........................................................................56  5.1.3. Monitoring mechanism ..............................................................................................56  5.2. Profiles Description ....................................................................................... 56  5.2.1. Requested certifications.............................................................................................57  6. Contracting Modes and Execution................................................................. 57 6.1. Specific contract types .................................................................................. 58  6.1.1. Fixed-Price contracts.................................................................................................58  6.1.2. Quoted Time and Means contracts ..............................................................................59  6.1.3. Time and Means contracts .........................................................................................60  6.2. Conditions applicable to all contract types........................................................ 62  6.2.1. Core and extended teams ..........................................................................................62  6.2.2. Provision for electronic means of implementing specific contracts, and ordering and  receiving services ..............................................................................................................63  6.3. Acceptance procedure ................................................................................... 63  6.3.1. Deliverable types......................................................................................................63  6.3.2. Acceptance of software..............................................................................................63 