Summary of Operations and Statistical Data 2000-2010 (1) Also included in cost of materials and services category. (2) Includes taxes on income, payroll, property and other business taxes. SUMMARY OF OPERATIONS AND STATISTICAL DATA 74 (Dollars in Millions Except Per Share Figures) 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 Sales to customer — U.S. $29,450 30,889 32,309 32,444 29,775 28,377 27,770 25,274 22,455 19,825 17,316 Sales to customer — International 32,137 31,008 31,438 28,651 23,549 22,137 19,578 16,588 13,843 12,492 11,856 Total sales 61,587 61,897 63,747 61,095 53,324 50,514 47,348 41,862 36,298 32,317 29,172 Cost of products sold 18,792 18,447 18,511 17,751 15,057 14,010 13,474 12,231 10,498 9,622 8,987 Selling, marketing and administrative expenses 19,424 19,801 21,490 20,451 17,433 17,211 16,174 14,463 12,520 11,510 10,675 Research and development expense 6,844 6,986 7,577 7,680 7,125 6,462 5,344 4,834 4,094 3,704 3,186 Purchased in-process research and development — — 181 807 559 362 18 918 189 105 66 Interest income (107) (90) (361) (452) (829) (487) (195) (177) (256) (456) (429) Interest expense, net of portion capitalized 455 451 435 296 63 54 187 207 160 153 204 Other (income) expense, net (768) (526) (1,015) 534 (671) (214) 15 (385) 294 185 (94) Restructuring — 1,073 — 745 — — — — — — — 44,640 46,142 46,818 47,812 38,737 37,398 35,017 32,091 27,499 24,823 22,595 Earnings before provision for taxes on income 16,947 15,755 16,929 13,283 14,587 13,116 12,331 9,771 8,799 7,494 6,577 Provision for taxes on income 3,613 3,489 3,980 2,707 3,534 3,056 4,151 2,923 2,522 2,089 1,813 Net earnings 13,334 12,266 12,949 10,576 11,053 10,060 8,180 6,848 6,277 5,405 4,764 Percent of sales to customers 21.7 19.8 20.3 17.3 20.7 19.9 17.3 16.4 17.3 16.7 16.3 Diluted net earnings per share of common stock $ 4.78 4.40 4.57 3.63 3.73 3.35 2.74 2.29 2.06 1.75 1.55 Percent return on average shareholders’ equity 24.9 26.4 30.2 25.6 28.3 28.2 27.3 27.1 26.4 24.0 25.3 Percent increase (decrease) over previous year: Sales to customers (0.5) (2.9) 4.3 14.6 5.6 6.7 13.1 15.3 12.3 10.8 6.6 Diluted net earnings per share 8.6 (3.7) 25.9 (2.7) 11.3 22.3 19.7 11.2 17.7 12.9 15.7 Supplementary expense data: Cost of materials and services $27,586 27,651 29,346 27,967 22,912 22,328 21,053 18,568 16,540 15,333 14,113 Total employment costs 13,934 14,587 14,523 14,571 13,444 12,364 11,581 10,542 8,942 8,153 7,376 Depreciation and amortization 2,939 2,774 2,832 2,777 2,177 2,093 2,124 1,869 1,662 1,605 1,592 Maintenance and repairs (1) 657 567 583 483 506 510 462 395 360 372 327 Total tax expense (2) 5,070 5,052 5,558 4,177 4,857 4,285 5,215 3,890 3,325 2,854 2,517 Supplementary balance sheet data: Property, plant and equipment, net 14,553 14,759 14,365 14,185 13,044 10,830 10,436 9,846 8,710 7,719 7,409 Additions to property, plant and equipment 2,384 2,365 3,066 2,942 2,666 2,632 2,175 2,262 2,099 1,731 1,689 Total assets 102,908 94,682 84,912 80,954 70,556 58,864 54,039 48,858 40,984 38,771 34,435 Long-term debt 9,156 8,223 8,120 7,074 2,014 2,017 2,565 2,955 2,022 2,217 3,163 Operating cash flow 16,385 16,571 14,972 15,022 14,248 11,799 11,089 10,571 8,135 8,781 6,889 Common stock information Dividends paid per share $ 2.110 1.930 1.795 1.620 1.455 1.275 1.095 0.925 0.795 0.700 0.620 Shareholders’ equity per share $ 20.66 18.37 15.35 15.25 13.59 13.01 10.95 9.25 7.79 8.05 6.82 Market price per share (year-end close) $ 61.85 64.41 58.56 67.38 66.02 60.10 63.42 50.62 53.11 59.86 52.53 Average shares outstanding (millions) — basic 2,751.4 2,759.5 2,802.5 2,882.9 2,936.4 2,973.9 2,968.4 2,968.1 2,998.3 3,033.8 2,993.5 — diluted 2,788.8 2,789.1 2,835.6 2,910.7 2,961.0 3,002.8 2,992.7 2,995.1 3,049.1 3,089.3 3,075.2 Employees (thousands) 114.0 115.5 118.7 119.2 122.2 115.6 109.9 110.6 108.3 101.8 100.9