146 / PART TWO: ENGLISH IN ACTION you are sure it conveys the facts and your feelings without being impolite or overbearing. (See Figure 21.) This will be covered in Chapter 12. CHECKING YOUR WORK Applying for a job ◆ Use open punctuation for letters. ◆ If typing, block your letter. ◆ Omit addresses when using e-mail. ◆ Use ‘Yours sincerely’ if the name is used. ◆ Use ‘Yours faithfully’ if starting with ‘Dear Sir’ or ‘Dear Madam’. ◆ Plan your letter carefully and then draft it. ◆ Don’t include unnecessary detail. ◆ Don’t use slang or jargon. ◆ Avoid ‘texting’ language in formal letters. ◆ Don’t patronise your reader. ◆ Keep to the point. ◆ Don’t write a letter of complaint when angry. ◆ Don’t forget to enclose an SAE if writing for infor- mation.