GENERAL TERMS AND CONDITIONS FOR INFORMATION  TECHNOLOGY CONTRACTS  TABLE OF CONTENTS  Page 1 of 40  IV.1  COMMON ADMINISTRATIVE PROVISIONS  IV.1.1. Definitions  .......................................................................................................3 IV.1.2.  Termination of Information Technology Contracts  .....................................................7 IV.1.3.  Formulation of Prices for IT  ................................................................................7 IV.1.4.  Official price lists  .............................................................................................8 IV.1.5.  Particularities for Invoicing of Information Technology Contracts  ....................................9 IV.1.6. Insurance of rented or leased equipment  .............................................................. 10 IV.1.7. Appendices  ................................................................................................. 10 IV.2.1.  Quality and standards  ..................................................................................... 11 IV.2.2.  Security  ...................................................................................................... 12 IV.2.4. Co-operation  ................................................................................................ 14 IV.2.5. Product  developments  .................................................................................... 14 IV.2.6. Product  life  .................................................................................................. 15 IV.2.7. Use of Products  ............................................................................................ 15 IV.2.8. Documentation  ............................................................................................. 15 IV.2.9. Identifiers  .................................................................................................... 16 IV.3.1. Additional specifications for  Hardware  Delivery  ....................................................... 17 IV.3.2. Product installation  ........................................................................................ 18 IV.3.3. Acceptance  ................................................................................................. 18 IV.3.4. Guarantee specifications for  Complex hardware products  .......................................... 19 IV.3.5. Leasing and Rental formula  .............................................................................. 20 IV.3.6. Termination of the Contract for rental and leasing of  Complex Hardware products  ............. 21 IV.3.7. Withdrawal of rented or leased  Complex hardware products  ....................................... 21 IV.4.1 Configuration and delivery  ................................................................................ 22 IV.4.2. Guarantee specifications for other than Complex  hardware products  ............................. 22 IV.4.3. Leasing and Rental formula  .............................................................................. 23 IV.4.4. Termination of the Contract for rental and leasing of other than  Complex hardware  products  ..................................................................................................... 23 IV.4.5. Withdrawal of rented or leased other than  Complex hardware product  ........................... 23 IV.5.1. Delivery - installation -  Documentation  ................................................................. 24 IV. 5.2. Trial - acceptance  .......................................................................................... 24 IV.5.3. Guarantee specifications for  Software  .................................................................. 25 IV.5.4. Use  ........................................................................................................... 25 IV.5.5. Compatibility  ................................................................................................ 26