Reconciliation of GAAP revenues to operating revenues and GAAP expenses to operating expenses Year Ended December 31, 2012 (1) See definitions of operating revenues and operating expenses for the components of such adjustments. MetLife, Inc. 23 Retail Group, Voluntary & Worksite Benefits Corporate Benefit Funding Latin America Asia EMEA Corporate & Other Total (In millions) Total revenues ................................... $19,939 $17,436 $9,436 $4,845 $12,793 $4,279 $ (578) $68,150 Less: Net investment gains (losses) ................... 212 (7) 107 (2) (342) 31 (351) (352) Less: Net derivative gains (losses) .................... 162 (63) (157) 38 (170) 61 (1,790) (1,919) Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... — — — — — 15 — 15 Less: Other adjustments to revenues (1) ............... (77) (140) 62 232 549 813 616 2,055 Total operating revenues ........................... $19,642 $17,646 $9,424 $4,577 $12,756 $3,359 $ 947 $68,351 Total expenses ................................... $19,483 $16,206 $7,584 $4,289 $11,746 $3,792 $ 3,608 $66,708 Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... 19 — — — 4 18 — 41 Less: Goodwill impairment .......................... 1,692 — — — — — 176 1,868 Less: Other adjustments to expenses (1) ............... 1,164 1 43 425 577 832 1,537 4,579 Total operating expenses ........................... $16,608 $16,205 $7,541 $3,864 $11,165 $2,942 $ 1,895 $60,220 Retail Group, Voluntary & Worksite Benefits Corporate Benefit Funding Latin America Asia EMEA Corporate & Other Total (In millions) Total revenues ................................... $21,491 $17,777 $9,413 $4,448 $10,959 $2,956 $ 3,197 $70,241 Less: Net investment gains (losses) ................... 158 (26) 19 (6) (305) (525) (182) (867) Less: Net derivative gains (losses) .................... 2,321 1,203 426 (36) 202 32 676 4,824 Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... 14 — — — — — — 14 Less: Other adjustments to revenues (1) ............... (2) (137) 133 179 (508) (28) 1,546 1,183 Total operating revenues ........................... $19,000 $16,737 $8,835 $4,311 $11,570 $3,477 $ 1,157 $65,087 Total expenses ................................... $17,714 $15,401 $7,178 $4,166 $ 9,727 $3,117 $ 3,754 $61,057 Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... 507 — — — 19 — — 526 Less: Goodwill impairment .......................... — — — — — — — — Less: Other adjustments to expenses (1) ............... 214 — 54 519 (541) 47 1,829 2,122 Total operating expenses ........................... $16,993 $15,401 $7,124 $3,647 $10,249 $3,070 $ 1,925 $58,409 Retail Group, Voluntary & Worksite Benefits Corporate Benefit Funding Latin America Asia EMEA Corporate & Other Total (In millions) Total revenues ................................... $18,726 $16,877 $8,397 $3,544 $ 2,356 $ 534 $ 1,813 $52,247 Less: Net investment gains (losses) ................... 178 8 225 (26) (208) (136) (449) (408) Less: Net derivative gains (losses) .................... 210 184 (107) 19 (173) (33) (365) (265) Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... 1 — — — — — — 1 Less: Other adjustments to revenues (1) ............... (86) (102) 181 13 8 50 1,719 1,783 Total operating revenues ........................... $18,423 $16,787 $8,098 $3,538 $ 2,729 $ 653 $ 908 $51,136 Total expenses ................................... $16,656 $15,496 $6,674 $3,310 $ 2,589 $ 714 $ 3,079 $48,518 Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) .................... 110 — — — — — — 110 Less: Goodwill impairment .......................... — — — — — — — — Less: Other adjustments to expenses (1) ............... 314 5 50 287 130 54 1,542 2,382 Total operating expenses ........................... $16,232 $15,491 $6,624 $3,023 $ 2,459 $ 660 $ 1,537 $46,026 Year Ended December 31, 2010 Year Ended December 31, 2011