Crane Product Line Performance Metrics Distribution: End-user Markets: Brands: Industrial Cranes CraneMart TM , Abell-Howe, Gaffey, Larco, WECO General manufacturing, marine, agricultural, construction, crane building, transportation, pulp and paper, primary metals production, steel processing, warehouse Cranes are sold direct to end users. Ergonomically Columbus McKinnon’s company-owned group of crane builders design, engineer, manufacture, install, and service industrial crane systems and light rail systems such as overhead bridge, jib, patented track and gantry cranes. This group manufactures cranes with capacities up to 100 tons and includes crane builders: Abell-Howe, Larco, Washington Equipment, Gaffey and All Cranes, a division of Gaffey. Cranes are one of the most service- intensive products manufactured by Columbus McKinnon, requiring at least an annual inspection under Occupational Safety and Health Administration (OSHA) rules and depending on use as frequently as once a month. In 2003, crane service operations for Columbus McKinnon’s company-owned US crane builders were centralized in one division: Crane Equipment & Service, Inc. (CES).  In addition to OSHA-mandated inspections, repair and preventive maintenance, CES installs and services cranes and sells replacement parts. With approximately 100 service technicians in 23 locations nationwide, CES is one of the largest crane service providers in the United States.  6 Crane Equipment & Service, Inc., a division of Columbus McKinnon,  is one of the largest Crane Service Providers in the United States. ....................................... ................. Metric FYE 2003 FYE 2002 Sales $48.7 million $59.1 million Percentage of total sales 11% 12% Lean Manufacturing Rapid Improvement Events 4 12 Manufacturing facilities 4 5 Manufacturing square footage 284,700 326,700 Backlog $17.5 million $14.3 million ............................................