CORPORATE GLYPH<ornament20> PHILOSOPHY GLYPH<ornament20> 2002 Annual Report _  Investing in the Future • TCF utilizes conservative accounting and reporting principles that accurately and honestly report our financial condition and results of operations. • TCF encourages stock ownership by our officers, directors and employees. We have a mutuality of interest with our shareholders, and our goal is to earn above-average returns for our shareholders. • TCF is currently growing primarily through de novo expansion rather than acquisition. We are growing by starting new businesses, opening new branches and offering new products and services. • TCF believes interest-rate risk should be minimized. Interest-rate speculation does not generate consistent profits and is high risk. • TCF operates like a partnership. We’re organized geographically and by function, with profit center goals and objectives. TCF emphasizes return on average assets, return on average realized equity, and earn- ings per share growth. We know which products are profitable and contribute to these goals. Local geographic managers are responsi- ble for local business decisions, business development initiatives, customer relations and community involvement. Managers are incented to achieve these goals. • TCF is primarily a secured lender and emphasizes credit quality over asset growth. The costs of poor credit far outweigh the benefits of unwise asset growth. • TCF places a high priority on the development of technology to enhance productivity, customer service and new products. Properly applied technology increases revenue, reduces costs and enhances service. We centralize paper processing and decentralize the bank- ing process. • TCF focuses on growing its large number of low-interest cost check- ing accounts by offering convenient products, such as “Totally Free Checking”. TCF uses the checking account as its core deposit account to build additional customer relationships. • TCF encourages open employee communication and promotes from within whenever possible. TCF places the highest priority on honesty, integrity and ethical behavior. • TCF earns most of its profits from the deposit side of the bank. We accumulate a large number of low cost accounts through convenient services and products targeted to a broad range of customers. As a result of the profits we earn from the deposit business, we can min- imize credit risk on the asset side. • TCF strives to place The Customer First. We believe providing great service to our many customers creates value for our shareholders. • TCF believes in community participation, both financially and through volunteerism. We feel a responsibility to help those less fortunate. • TCF does not discriminate against anyone in employment or the extension of credit. As a result of TCF’s community banking philos- ophy, we market to everyone in the communities we service. page 18 • TCF banks a large and diverse customer base. TCF emphasizes con- venience in banking; we’re open 12 hours a day, seven days a week, 363 days per year. We provide customers innovative products through multiple banking channels, including traditional and supermarket branches, TCF  EXPRESS TELLER $^{®}$ATMs, TCF Express Cards, phone bank- ing and Internet banking.