To add a case, follow these steps: We complete the fields on this page manually, but in a more complex use  case, we can start external data services calls to automatically complete  these fields based on the Customer ID lookup. This involves some  customization to the page, but can be integrated with IBM Case Manager.  In addition, new cases can be automatically opened when a document is  processed, such as the Request Classification document type. We are able to  automatically map document values from the document to the new case and  create cases that way as well. In this example, we manually enter the values  in a simple scenario. 96  Building IBM Enterprise Content Management Solutions From End to End 2. After entering the values needed, we set the total amount to be greater than  5000 so that we can start the  Initial Large Request  task for this example and  add the case. 1. Click  Add Case  under the Cases tab to add a new case. This opens the Add  Case page, where you can enter values that were added in the case type  window during IBM Case Manager Builder, as shown in Figure 5-19.  Figure 5-19 Add Case page for Case Manager Client