provide guidance to help operationalize inclusion through resources, programs and policies that enhance the company's workforce culture. The Company has five Employee Resource Groups made up of more than 1,400 employee volunteers who seek to: Unum has established an expectation for all people leaders to embed inclusion and diversity into their performance goals. By embracing shared ownership for inclusion and diversity, leaders help drive inclusion at all levels. Unum’s ability to proactively attract, develop and retain diverse, top talent is a critical component of our success. Our talent acquisition area utilizes selection technology with AI capability that gives each candidate a customized recruiting experience. We are committed to diverse hiring and have embedded various initiatives within our selection process that allow us to drive positive results. The talent acquisition area actively partners with our office of I&D to ensure they utilize a multi-prong approach to attract and retain diverse talent. Our recruiters are certified diversity recruiters and have received specialized training in unconscious bias; new recruiters complete this process during their first 90 days of employment. Unum actively partners with various national diverse organizations and associations to support diverse hiring at all levels. At Unum, we place a strong emphasis on training and professional development for all levels of our workforce, so people of every background have the tools to reach their full potential. All employees have one-to-one coaching sessions with their managers. On a quarterly basis, managers summarize conversations with meaningful documentation on key accomplishments, progress toward goals, and other areas of focus, including career development. Managers and employees also review next steps to help align activities with company goals. We believe continuous coaching conversations help all employees and managers work more effectively. Here are some examples of our commitment to the growth and development of our employees: We recognize that our employees are an important asset. Therefore, it is imperative that we continue to focus on the growth and development of our workforce in a meaningful way, and provide them with the necessary support to achieve their career goals. Learning and Development • ensure inclusion becomes embedded within the Unum culture; • create an inclusive environment for all diverse employees; • support employees with disabilities; • promote thoughtful discussions that advocate for all racially and ethnically diverse people; • create an inclusive workplace, free of conscious or unconscious bias; • ensure the workplace is free of discrimination against and harassment of people based on their gender identity, gender expression and sexual orientation; • help veterans transition to the workplace and develop their careers; and • increase women in leadership positions through professional and career development. • Career development workshops: For the employees who participated in career development workshops in 2019, approximately 31 percent had a promotion or lateral move either later in 2019 or during 2020, and 100 percent of managers felt prepared to more effectively navigate their career following the workshop. • Managers as Coaches: We provide all people managers with workshops and development opportunities that focus on building coaching capabilities, with a goal of elevating workforce performance. • Multicultural Leadership Development Program: This program focuses on championing equity and opportunity by preparing racially diverse employees to advance to higher levels of leadership. • Actuarial Development Program (ADP), Accounting and Finance Development Program (AFDP) and Professional Development Program (PDP): These are multi-year rotational programs that focus on preparing participants to become future leaders of our company. ADP and AFDP focus on developing both leadership and technical skills, while PDP focuses primarily on developing leadership skills and broad operational experience. • LinkedIn Learning (LIL): All employees have access to Unum's LIL platform, which provides our employees access to videos, articles and training options in everything from improving technical skills to enhancing leadership abilities. • Leader Academy: An online program which is available to managers, leaders or any employee interested in moving into a management role. Each quarter, participants learn about interpersonal effectiveness, elevating performance, strategic decision-making and leading change. 18