CODE OF CONDUCT SECTION XVII - CODE OF CONDUCT 3. Violations/Procedures The following procedures shall apply to all complaints and violations under  this sub-Section H. Any individual who believes that any Player Support Team member or  Credentialed Person has failed to meet his or her obligations under this  Code may file a written complaint with the CEO. That complaint shall be  signed and shall state specifically the nature of the alleged misconduct. a.  Process and Requirements for Reporting Alleged Violations b.  Review or Investigation of Alleged Violations c.  CEO Findings and Action Upon receipt of such a signed complaint, the CEO promptly shall initiate  a review of the matter. The CEO also may initiate an investigation on  the basis of a suspension or other disciplinary action taken against  Player Support Team members or Credentialed Persons by a National  Federation or other tennis organization or a conviction or plea of guilty  or no contest to a criminal charge or indictment. Upon review of the complaint and, where appropriate, additional  investigation, the CEO may determine that the complaint does not merit  further action. However, if the CEO determines the complaint does merit further action,  after giving the accused individual the opportunity to present his or her  views to the CEO or his/her designee, either in person or in writing, at the  CEO’s discretion, the CEO may impose appropriate sanctions including: In addition, the CEO shall have authority to issue a provisional suspension,  pending the completion of the investigation and issuance of a final  decision on the matter. i.  Denial of privileges or exclusion of the person in question from any  or all Tournaments; or ii.  Such other sanctions including monetary sanctions as the CEO may  deem appropriate. 301