 ATO Audit and Assessment Programs  Section 7  1 05 7.5_SMSM_201509 Originally published September 2015 Uncontrolled copy when downloaded The processes listed above describe the reporting of specific types of safety data. However,  over and above the reporting of these data, it is important that each employee reports any  occurrence or situation that he or she thinks is or could become a hazard within the National  Airspace System (NAS). A positive safety culture depends on this type of voluntary reporting. The Federal Aviation Administration (FAA) has formal mechanisms for employees to report  issues, including the Unsatisfactory Condition Report program, the Aviation Safety Hotline, and  the Administrator’s Hotline. Other reporting systems are listed in  Section 8.  The Unsatisfactory Condition Report program is a means to advise management of an existing  unsatisfactory condition. The Unsatisfactory Condition Report process has a defined feedback  loop that requires the responsible organization to complete the review cycle and respond to the  submitter within 30 calendar days. An Unsatisfactory Condition Report cannot be closed based  on planned actions; it can only be closed once the condition described in the report is resolved,  unless it is equipment related.  The Aviation Safety Hotline (1-800-255-1111) is intended for reporting possible violations of  Title 14 of the Code of Federal Regulations or other aviation safety issues, such as improper  recordkeeping, non-adherence to procedures, and unsafe aviation practices. The hotline is  described further in FAA Order  1070.1 ,  FAA  Hotline Program . If a caller requests  confidentiality, caller identity and information in the report concerning an individual are  protected from release under the Privacy Act. If the caller requests feedback and has provided  his or her name and address, he or she receives a written response after the issue is closed.  The Administrator’s Hotline operates in the same fashion as the Aviation Safety Hotline. It can  also be reached at 1-800-255-1111. After dialing the hotline number, a menu directs callers in  the appropriate direction. The main operational difference between the two hotlines is that  issues reported to the Administrator’s Hotline are closed within 14 calendar days of the report.  In cooperation with its employee labor organizations, the Air Traffic Organization (ATO) has  established voluntary safety reporting programs for air traffic and Technical Operations  employees. Air Traffic Safety Action Program (ATSAP) and Technical Operations Safety Action  Program (T-SAP) are modeled after the Aviation Safety Action Program. They allow employees  to voluntarily identify and report safety and operational concerns as part of the FAA’s overall  safety goals. The collected information is reviewed and analyzed to facilitate early detection  and improved awareness of operational deficiencies and adverse trends. The primary purpose of ATSAP and T-SAP is to identify safety events and implement skill  enhancements and system-wide corrective actions to reduce the opportunity for safety to be  compromised. Information obtained from ATSAP and T-SAP will provide stakeholders a  mechanism to identify actual and potential risks throughout the NAS. The programs foster a  voluntary, cooperative, non-punitive environment for open reporting of safety concerns. ATSAP  and T-SAP reports allow all parties to access valuable safety information that may otherwise be  unavailable. Reports submitted through ATSAP and T-SAP are brought to an Event Review Committee  which reviews and analyzes the submitted reports, determines whether reports require further  7.5.4  Air Traffic Safety Action Program / Technical Operations Safety Action Program  7.5.3  Administrator’s Hotline  7.5.2 Aviation Safety Hotline  7.5.1  Unsatisfactory Condition Report  7.5 Voluntary  Data  Reporting