INTEGRATION OF MULTIPLE DATABASES You have lots of information about your customers. But chances are it’s stored in different databases—sales history, service records, responses to Web site promotions, and more. Solutions from Group 1 Software, a Pitney Bowes company,  validate and consolidate all this data to give you a more complete and accurate portrait of each customer. When you really understand your customers, you’re in a better position to anticipate their needs. DAIMLERCHRYSLER uses DataSight™  software from Group 1 to maintain its Customer/Owner Information Network, which the automaker calls “the single point of truth” for each customer. This database, with over 50 million records,  is accessible to managers throughout  the organization. With DataSight™ software, DaimlerChrysler can deliver the right  messages to the right customers at the right time—when, say, a customer is  ready for a new set of wheels.  14