Environment  continued Compliance Waste water effluents 2011 2010 2009 Total industrial waste water discharge (million cubic meters) 9.6 8.8 10 liters/US$EBIT 4.2 4.5 5.2 of which: total organic carbon (TOC) (tonnes) 1,033 769 783 chemical oxygen demand (COD) (tonnes) 3,119 2,336 2,677 biological oxygen demand (BOD) (tonnes) 308 240 234 total suspended solids (tonnes) 520 393 303 soluble salts discharged (000s tonnes) 120 114 123 Direct discharge of uncontaminated cooling water (million cubic meters) 18.5 18.5 20.8 Waste Hazardous waste (000s tonnes) 201.4 198.7 173.9 kg/US$EBIT 0.09 0.10 0.09 of which: recycled/re-used (000s tonnes) 66.9 64.0 51.4 incinerated (000s tonnes) 121.5 124.0 97.1 landfill (000s tonnes) 0.4 0.4 0.7 other (000s tonnes) 12.6 10.3 24.7 Non-hazardous waste (000s tonnes) 94.5 133.7 124.0 kg/US$EBIT 0.04 0.07 0.06 of which: recycled/re-used (000s tonnes) 64.3 76.6 66.4 incinerated (000s tonnes) 7.1 18.0 25.2 landfill (000s tonnes) 19.1 28.7 15.5 other (000s tonnes) 4.0 10.4 16.9 Number of sites with reduction programs 16 19 19 Corporate conduct 2011 2010 2009 Cases reported through the Compliance Helpline 82 78 76 EAME  1 32.5% 28.2% 17.1% North America 20.0% 7.7% 23.7% LATAM 15.0% 10.3% 17.1% APAC 32.5% 53.8% 42.1% Health, Safety, Environment and Social compliance in supply Number of seed supply farms included in Syngenta/FLA program  2 16,880 11,886 9,094 Number of HSEQ assessments at chemical suppliers  3 97 70 65 Animal welfare Number of audits performed in contract laboratories 8 6 3 Number of instances of non-compliance found 0 0 0 Environmental compliance Significant unplanned releases  4 0 0 0 1 Including headquarters (Switzerland) 2 In 2011, the FLA program was extended to Argentina, Brazil and Romania. The scope of the indicator was also amended to represent  the number of farms in the program 3 Starting in 2011, formulation, fill and packaging supplier assessments are included 4 Releases that escape beyond the site boundary and that cause either environmental impact and/or concern from neighbors, regulators, etc Corporate Responsibility  performance summary Read more about Environment www.syngenta.com/ar2011 Read more about Compliance www.syngenta.com/ar2011 Syngenta Annual Review 2011 57 Compliance and risk management are at the heart of protecting the value of our business and the safety of  our people, our business partners and the communities in which we operate. We are committed to high  standards for ethical, social and environmental responsibility throughout the lifecycle of our products – from  production and supply to distribution and use. This commitment is embodied in our values and clearly set out  in the Syngenta Code of Conduct. We encourage employees to report any suspected breaches through our  Compliance Helpline. Our accompanying policies are designed to ensure compliance with local and national  regulations wherever we operate. We monitor and report on compliance with our standards and external  regulations on specific issues such as HSE, fair labor practices and animal welfare in our supply chain. 