Page 11 of 23  LOT 2 – VOICE COMMUNICATIONS  The bidder shall present in no more than 10 pages the proposed solution and the implementation plan  to guarantee the deployment of a working redundant Internet access service according to the  Technical Specifications provided in Appendix A (Service 1), considering possible measures to  mitigate identified risks.  2.  Quality criterion 2  ($_{𝑊}$$_{2}$ $_{=}$ 30%) – Quality of the proposed consultancy services.  3.  Price of the bid  ($_{𝑊}$$_{𝑃𝑟𝑖𝑐𝑒}$ $_{=}$ 50%)  1.  Quality criterion 1  ($_{𝑊}$$_{1}$ $_{=}$ 20%) - Quality of the proposed solution and plan to implement the fixed and  mobile telephony services for the EMSA premises in Lisbon. The fixed telephony service must be  operational by 17 April 2020 at the latest.  2.  Quality criterion 2  ($_{𝑊}$$_{3}$ $_{=}$ 30%) – Quality of the proposal for managing, as a fully outsourced service,  both fixed and mobile telephony at EMSA.  With reference to Service 3 under Appendix B, bidders shall describe in no more than 20 pages their  proposal for managing, as a service, both fixed and mobile telephony at EMSA, providing if available  options for cost-savings like all-included packages with equipment/voice/data; options for integrating  existing equipment, as well as Office365 components (Skype, Teams), or videoconferencing. The bidder shall present in no more than 30 pages the proposed solution and implementation plan to  guarantee the deployment of fixed and mobile telephony services according to the Technical  Specifications provided in Appendix B (Services 1 and 2), considering possible measures to mitigate  identified risks.  The contract will be awarded to the tenderer who submits the most economically advantageous bid (the one  with highest score) based on the following quality criteria and their associated weightings: Bidders are expected to fill in all the requested prices under Appendix C, which will automatically  calculate the global value called “Price of the bid” for evaluation purposes. The individual prices will  form integral part of the price list for items to be purchased under the Contract.  The price of the bid is a global price defined under “Appendix C – Price calculation Lot 1”. It  represents a combination of prices for a selection of items that can be ordered through the Contract. With reference to Service 5 under Appendix A, the bidder shall present in no more than 20 pages its  managed services portfolio, describing briefly the main services that could be offered to EMSA in the  following fields:   operations (i.e. managed services to operate EMSA Autonomous systems and routers, etc.);   other integration and simplification services.   IT security (i.e. services like “clean pipe” and anti DDos services, etc.); and the price criterion and associated weighting: 