GLYPH<SM590000> The IBM Cloud team that is responsible for the day-to-day operation and maintenance of  IBM Cloud instances GLYPH<SM590000> IBM Support for investigating and closing service tickets Figure 10-13 shows a view of the Storage Insights main dashboard and the systems that it is  monitoring. With the latest release of IBM Storage Insights (SI) you are able to customize the dashboard  to only show a subset of the systems monitored. This is particularly useful for customers that  might be Cloud Service Providers (CSP) and only want a particular end user to see those  machines that are paying for.  For further details on setting up the customized dashboard, please see  Customizing the  Dashboard  in the IBM SI Knowledge Center. IBM SI Customizing the Dashboard  IBM SI has the ability to create support tickets for one of the systems it reports about, from  the Dashboard GUI. To do this go to the SI main dashboard and then chose the system you  want to raise the ticket for. From this screen select  Action Create/Update Ticket . 10.8.3 Creating support tickets  10.8.2 Customized dashboards to monitor your storage 10.8.1 SI Customer Dashboard  Figure 10-13 Storage Insights Main Dashboard 386  IBM FlashSystem 9200 and 9100 Best Practices and Performance Guidelines