3. Figure 10-22 shows the next screen where you have to enter the PMR number then click  Next . This PMR input is in the format  XXXXX,YYY,ZZZ , where:  – XXXXX  is the PMR record number  – YYY  is the IBM Branch office number – ZZZ  in the IBM country number 4. Clicking  Next  will then present you with the screen where you need to choose the log type  to upload. Figure 10-23 on page 471 shows the log selection screen and the options.  – Type 1 - Standard logs. For general problems, including simple hardware and simple  performance problems. – Type 2 - Standard logs and the most recent state save log. – Type 3 - Standard logs and the most recent state save log from each node. For 1195  and 1196 node errors and 2030 software restart errors. – Type 4 - Standard logs and new state save logs. For complex performance problems,  and problems with interoperability of hosts or storage systems, compressed volumes,  and remote copy operations including 1920 errors. 470  IBM System Storage SAN Volume Controller, IBM Storwize V7000, and IBM FlashSystem 7200 Best  The options are as follows:  These details would have been either supplied when you created the ticket or by IBM  support in the event of the PMR being created by an problem call home event (assuming  that Call Home is enabled).  Figure 10-22 Entering the PMR ticket number