ECHA/2020/666  Annex 11 to Technical Specifications Profiles description  –  Restricted  18 (24)  And  • Certification in the area of technologies relevant to the tasks  Knowledge and  skills  • English: C1  Good knowledge of ITIL Foundation especially on event,  incident, problem and change management  • Service management tools (such as BMC Remedy)  Experience  • Working in an international/multicultural environment  Minimum 2 years of experience in managing bespoke  applications (building environments, deploying applications,  troubleshooting incidents, monitoring).  • At least 3 years of hands-on administration experience falling  into the following range:  o Databases: Oracle, Microsoft SQL server  o Data Integration tools: Oracle Data Integrator  o Business Intelligence tools: SAP BI Suite, Microsoft  PowerBI  o Scripting in Ruby, Python, Perl, UNIX shell scripts, UNIX  text processing tools, Powershell scripts  o Web and application servers/containers: Apache Tomcat,  JBoss, Wildfly, Apache HTTP server, Microsoft IIS,  Glassfish, Nginx  o Collaborative platforms: Confluence, Remedy, JIRA,  Microsoft SharePoint, Azure DevOps  o Containers and orchestrators: Docker, Docker Swarm  o Monitoring, analysis and operational intelligence tools:  Splunk, AWStats, Zenoss  o Identity Management solutions: Active Directory,  Microsoft Identity Manager (desirable)  • At least 2 years of experience working in Linux environments  when needed by specific projects/products.  • Experience in Java admin tools such as jconsole, jstat etc.  when needed by specific projects/products.  • Experience in deployment automation based on a complete  application delivery tool chain (e.g. Chef, Jenkins, Git, Maven,  Nexus)  • Very good level of TCP/IP network understanding for  supporting (when needed) the troubleshooting of network  related application issues that affect the application  management service quality a nd to understand ECHA’s  network architecture in order to carry out impact assessment  in case of change requests. • Experience in secure configuration of middleware and  application layer components is desirable  Nature of the  tasks  • Produce and keep up-to-date the relevant technical  documentation and documentation.  • All tasks associated with setting up or supervising the setting  up (and eventual decommissioning) of the application  management technical solution (including setting up  monitoring and diagnostic tools).  • Setup or supervise others while they setup up technical  environments  • Perform deployments to application environments.  Perform technical impact assessment for change requests.  P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu 