CONSOLIDATED FINANCIAL STATEMENTS Segment Reporting 111 Net expense ratio 3) Net income Investments 2003 2002 2001 2003 2002 2001 2003 2002 % % % ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn 25.7 28.3 26.9 4,017 8,917 3,243 33,398 30,347 24.4 26.4 30.0 66 129 – 62 9,131 8,771 29.0 30.0 31.0 186 233 68 2,647 2,617 22.9 22.7 22.5 308 524 318 8,704 8,780 25.3 23.8 26.9 21 26 81 3,252 3,438 19.6 20.6 21.2 57 36 18 1,677 1,398 28.2 32.9 29.2 – 136 – 964 – 1,064 8,358 9,878 32.6 34.8 39.7 3 24 12 190 337 23.8 24.8 27.3 47 – 62 – 25 2,359 1,829 Net expense ratio 3) Net income Investments 2003 2002 2001 2003 2002 2001 2003 2002 % % % ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn 27.9 41.7 – 445 – 257 – 416 1 32.7 34.2 44.0 60 33 70 2,167 2,000 31.3 32.5 33.4 2 4 – 8 311 269 21.8 21.1 22.5 53 17 – 54 1,200 1,011 Net expense ratio 4) Net income Investments 2003 2002 2001 2003 2002 2001 2003 2002 % % % ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn 6.8 9.4 13.7 – 101 65 27 90,698 85,651 10.4 10.6 9.9 – 22 36 21 12,322 11,379 16.5 17.9 16.3 85 – 10 132 37,891 38,282 3.5 5.0 4.8 107 152 133 18,087 16,630 8.6 12.3 10.9 – 14 – 59 – 20 5,806 6,851 6.3 6.7 3.9 16 13 12 3,565 3,342 4.6 4.8 11.5 145 – 40 – 46 15,533 13,693 10.8 13.5 11.8 – 288 – 40 – 32 3,662 4,046 Loan loss provisions Other income/expenses Earnings after taxes 5) 2003 2002 2001 2003 2002 2001 2003 2002 2001 ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn ¤ mn –429 –561 –233 –262 –52 –26 –173 –304 –160 –874 –1,592 –361 –418 –534 –480 –273 –1,642 –797 289 – 69 6 – 900 1,262 755 – 466 803 1,259