Energized by gains in financial, service, and safety performance, CSX Corporation is building on the enthusiasm of our 34,000 employees to deliver economic strength to our customers, shareholders and the com- munities in which we do business.  Our core values are: It Starts with the Customer People Make the Difference Safety is a Way of Life Fact-Based Right Results, Right Way What do these core values mean for each of our key constituencies? Each of these constituencies has needs that CSX meets by adhering to the core values that guide our actions. Companies where the actions of each employee are aligned with fundamental principles can consistently deliver superior results. CONSISTENT CONTINUOUS IMPROVEMENT