1 AGL Energy Limited 2012 Annual Report Introductory pages  1 Group Financial Highlights  2 Divisional Highlights  3 About AGL  4 Our Integrated Strategy  5 Chairman’s Report  6 Managing Director’s Report  8 Sustainable Business Strategy  10 Economic  12 Customers  14 Community  16 People and Safety  18 Climate Change  20 Environment  22 Retail Energy  24 Merchant Energy  26 Investments  29 Upstream Gas  30 Leadership Team  32 Corporate Governance  33 Reporting Contents  42 Contents To d a y Tomorrow AGL is taking action to create a sustainable  energy future. Currently under construction,  the Macarthur wind farm will be the biggest  wind farm in the Southern Hemisphere, with an  installed capacity of 420 MW. AGL aims to build  on these developments as part of its efforts to  meet the government’s renewable energy target  of 20 percent renewable energy by 2020. Today AGL is a top 50 ASX listed company  with 3.5 million customer accounts and 3,500  employees. AGL operates Retail, Merchant  Energy and Upstream Gas businesses in New  South Wales, Victoria, South Australia and  Queensland. In the last seven years, AGL has  invested over $3 billion dollars in renewable  energy generation, making us the largest  developer of renewable energy assets in  Australia over that period.