Career History Company Position held From To Elton’s Shoe Store Manager June 2004– Wyborne’s Shoe Mart Assistant Manager Jan. 1999–May 2004 Debenham’s Sales Assistant Jan. 1996–Dec. 1998 Harvey’s Sales Assistant Sept. 1993–Dec. 1995 Current duties: Overseeing a staff of five. Dealing with the public. Ordering stock. Skills developed: Developed communication skills. Learnt to deal diplomatically with customers and sales representatives. Developed tact and diplomacy when dealing with staff problems. Developed creativity by designing window displays. Achievements: Won an award for the best designed Christmas window 2005. Introduced a training scheme for new young sales assistants. Increased the sales potential of the store by customer market research. Fig. 23. CV: career history. ◆ practical skills ◆ creative skills ◆ mathematical skills ◆ analytical skills ◆ organisational skills ◆ leadership skills. MAKING APPLICATIONS / 153