CODE OF CONDUCT SECTION XVII - CODE OF CONDUCT b.  Process and Timing for Reporting Alleged Tournament Support Personnel  Violations Reporting a violation of this Code by Tournament Support Personnel may  originate with the WTA, any Player, or a Tournament official. Complaints  shall be directed to the WTA. Complaints must be received by the WTA  within twenty-one (21) days of the alleged conduct and, where feasible,  must be acted upon prior to the time of the next scheduled Committee  meeting. For those offenses which require the WTA to conduct a thorough investigation,  the WTA may do so either prior or subsequent to notification being given to  the Player or Tournament involved. The WTA and the Committee shall keep accurate records of all complaints  and the disposition thereof and shall be responsible for recording all penalties  imposed upon Players during any Tour Year. 3.  Review, Appeal, and Hearing a.  Review Process for Players i.  Player Notification of Charges If the WTA determines there are grounds for the complaint of  misconduct under this Code, the Player so charged shall thereupon  be notified orally, if possible, and in writing, specifying: a) the  provisions which she is charged as having violated and b) the penalty  such a violation carries if so specified in the Code. If the penalty is not so specified, the Player shall be advised that the  penalty will be determined by the WTA. This notification and any  other in the course of a disciplinary proceeding shall be delivered  to the player in person, sent to her by registered or certified mail,  overnight delivery with confirmed delivery or sent by e-mail at her  address as shown in the records of the WTA or on the most recent  Tournament entry application submitted by the Player prior to the  notification. All such notices shall be deemed given five (5) days after  mailing. After receipt of notification of the charges and the potential penalties,  a Player charged with misconduct for which a fine is not automatic,  shall have twenty-one (21) days from the date of notice to respond in  ii.  Player Response to Charges 294