2.6  Warranty and customer support  2.7  Licensing  2.8  Shipping Address  2.9 Duration of the contract  3. CONTENT, STRUCTURE AND GRAPHIC REQUIREMENTS OF THE DELIVERABLES 4. EVALUATION AND AWARD  8 Not Applicable. The duration of the contract shall not exceed 12 months from the day of signature.  The evaluation is based solely on the information provided in the submitted tender. It involves the  following: Meetings between the contractor and the Commission may be held on Commission premises in  Luxembourg (without any additional cost).  The Contractor shall deliver the PGET to the acceptance test location as from point 2.5.5. The delivery will be done to the attention of:  Stefano.VACCARO@ec.europa.eu  Alice.TOMANIN@ec.europa.eu  None of the PGET components shall require additional licenses from any third party, other than  the IAEA; otherwise these licenses shall constitute a mandatory part of the delivery of the PGET.  During the warranty period the Contractor shall provide a support service to assure response to  the European Commission's DG ENER inquiry within 24 hours during working days and 48  hours on weekends and public holidays.  2.6.1 Period of warranty  2.6.2 Support service  The warranty period on the deliverables under this contract shall be of at least two (2) years from  the signature date of the successful Acceptance Test Report signature. The warranty shall include  labor, travel (if applicable), and parts. 