8464ch09_Oper.fm Draft Document for Review February 7, 2020 3:15 pm Note:  Data that is collected during this operation is not automatically forwarded to IBM.  The user must contact IBM and open a problem management report (PMR) to move  manually the collected data off the system. When the data collection process is started, a message is displayed that contains a button  that links to the Tasks window. The user can click this button to view the progress of data  collection. Important:  If data collection is started on a cluster that is in service mode, the user  might not be able to check the progress of data collection. The Tasks window is not  available for clusters in service mode; therefore, no link to it is included in the message. GLYPH<SM590000> Data Collection Limit Reached: This window opens if the maximum number of System  Snapshot or TS7700 Log Collection files exists. The user can save a maximum number of  24 System Snapshot files or two TS7700 Log Collection files. If the user attempted to save  more than the maximum of either type, the user is prompted to delete the oldest existing  version before continuing. The name of any file to be deleted is displayed.  GLYPH<SM590000> Problem Description (optional): Enter in this field a detailed description of the conditions or  problem that was experienced before any data collection was started. Include symptoms  and any information that can assist IBM Support in the analysis process, including the  description of the preceding operation, VOLSER ID, device ID, any host error codes, any  preceding messages or events, time and time zone of incident, and any PMR number (if  available). The number of characters in this description cannot exceed 1000.  Click  Continue  to delete the oldest files and proceed. Click  Cancel  to abandon the data  collection operation.  Copy Export Recovery window Use this window to test a Copy Export recovery, or to run an actual Copy Export recovery on  the TS7700 cluster. Tip:  This window is visible only in a single tape-attach cluster. Copy Export enables the export of all virtual volumes and the virtual volume database to  physical volumes, which can then be ejected and saved as part of a data retention policy for  disaster recovery. The user can also use this function to test system recovery. For more information about the Copy Export function, see Chapter 13, “Copy Export” on  page 737. Also, see  IBM TS7700 Series Copy Export Function User’s Guide , WP101092. Reminder:  The recovery cluster needs tape drives that are compatible with the exported  media. Also, access to the EKs must be provided if encrypted tapes are used for export. Before the user attempts a Copy Export, ensure that all physical media that is used in the  recovery is inserted. During a Copy Export recovery, all current virtual and physical volumes  are erased from the database and virtual volumes are erased from the cache. Do not attempt  a Copy Export operation on a cluster where current data is to be saved. 518  IBM TS7700 Release 5.0 Guide