Caribbean Utilities Company, Ltd.  2011  Annual Report To Our Shareholders 5 As part of the Eastern Transmission Loop project, the outdoor Rum Point Substation located in North Side was upgraded. CUC established its scholarship  programme in 1989 and since  We congratulate our 2011  Employee of the Year, Ms. Angella  McLean from the Customer Service  Department. Today, the Company remains  fully dependent on diesel fuel for  generation. In this regard the Company  continues to support the Feed-In Tariff  (“FIT”) programme. To date there are  nine customers signed up to this ERA  supported initiative. The programme  will be reviewed in early 2012 as part  of its one-year anniversary. We see this  review as an opportunity to increase  penetration of consumer-owned  renewables and we look forward to  the opportunity to supplement our  reliable diesel supply with other cost- effective and environmentally friendly  options. and standards. The Company remained committed  throughout 2011 to retaining our well  qualified employee complement. CUC  provided employees, 92% of whom  are Caymanian, with the training  necessary to excel in their respective  fields and to ensure that they are  afforded the opportunity to assume  positions of responsibility within  the organisation. The Company  recognises that an ongoing human  resource development programme is  essential to ensuring the continued  growth and success of the Company.  While off-island training was reduced,  employees were exposed to a number  of training opportunities in-house  The Reward and Recognition  Programme, specifically the “Shine  the Light” Award which recognises  and rewards employees’ significant  achievements and contributions,  continued to highlight employees  who went beyond the call of duty  throughout 2011. and attended various courses offered  on Island. Training continued for  supervisors, customer service  representatives and all technical staff. Human Resources and Training