|  25  2012 ANNUAL REPORT Financial Table of Contents 26  FIVE-YEAR SUMMARY 27  MANAGEMENT’S DISCUSSION AND ANALYSIS 53   CAUTIONARY NOTE CONCERNING FACTORS THAT MAY AFFECT FUTURE RESULTS 54   MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 55   REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 56  CONSOLIDATED STATEMENT OF OPERATIONS 57  CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 58  CONSOLIDATED BALANCE SHEET 59  CONSOLIDATED STATEMENT OF CASH FLOWS 60  CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 62  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  98  BOARD OF DIRECTORS 98 PERMANENT COMMITTEES 99  LEADERSHIP 100 SHAREOWNER INFORMATION