over the last five years of 172%. A return  to shareholders  Frank T. MacInnis, Chairman & CEO, and Jeffrey M. Levy, President & COO, pictured at New York’s New Amsterdam Theatre, home of Disney’s Tony Award winning Broadway production of The Lion King. Penguin Maintenance and Service (an EMCOR company) provides total facilities management to this facility on a 24 hour/7 day basis. The 39.7% return to shareholders that we reported during 2000 brought our total return over the last five years to 172%, a substantial premium over all of the major stock performance indices. We are in a strong position to continue our record performance levels in 2001 through our three major strategic growth sectors, Energy, Facilities Services, and Communications Infrastructure; through consistent application of time-tested management policies; and through the fulfillment each day of our ongoing promise to our customers: “Knowledge in Action.” Our consistent performance is matched only by the consistent support of our shareholders, directors, and employees who make it possible. Thank you all.  Frank T. MacInnis Chairman and Chief Executive Officer * Before extraordinary item - loss on early extinguishment of debt 11 Operating Income in millions Diluted Earnings per Share $ 3,460.2 $ 2,894.0 $ 2,210.4 98 99 00 98 99 00 $ 78.9 $ 58.1 $ 37.2 98 99 00 $ 2.95 $ 2.21 $ 1.46* Revenue in millions