Table of contents PART I 1 ITEM 1 Business ..................................................................................................................................... 1 A. Description of Business ...................................................................................................... 1 B. Global Health Care ............................................................................................................................................ 2 C. Group Disability and Life ................................................................................................... 9 D. Global Supplemental Benefits ............................................................................................. 11 E. Run-off Reinsurance ........................................................................................................ 12 F. Other Operations ............................................................................................................ 13 G. Investments and Investment Income ..................................................................................... 13 H. Regulation .................................................................................................................... 14 I. Miscellaneous ................................................................................................................. 18 ITEM 1A Risk Factors ............................................................................................................................. 19 ITEM 1B Unresolved Staff Comments ..................................................................................................... 28 ITEM 2 Properties ................................................................................................................................. 28 ITEM 3 Legal Proceedings ..................................................................................................................... 28 ITEM 4 Mine Safety Disclosures ........................................................................................................... 28 EXECUTIVE OFFICERS OF THE REGISTRANT .................................................................................. 29 PART II 30 ITEM 5 Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.................................................................................. 30 ITEM 6 Selected Financial Data ............................................................................................................ 31 ITEM 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations ....... 32 ITEM 7A Quantitative and Qualitative Disclosures about Market Risk.................................................... 63 ITEM 8 Financial Statements and Supplementary Data ......................................................................... 64 ITEM 9 Changes in and Disagreements With Accountants on Accounting and Financial Disclosure........ 129 ITEM 9A Controls and Procedures ........................................................................................................ 129 ITEM 9B Other Information ................................................................................................................. 129