Each document, although still belonging to the case, has properties that describe  itself as a stand-alone document. Within the context of the solution, some  documents are system-generated and stored within the core ECM repository,  and some are stored within IBM Content Manager OnDemand because they are  a report-generated type of document. The rest of the documents come from  sources external to the system, and must be captured accordingly. The tasks or business activities associated with the case are what give it life or  action. These help the case reach its end state, complete its goal, and achieve  the wanted outcome. Tasks come into play after the case has been identified,  after the data for the case has been determined, and after the goals and  outcomes have been set. To determine the business activities, look for Verbs associated to the case Noun.  The patient needs activities to be completed in some manner for her to deliver  the baby, as one possible outcome. Here is a list of some activities that would  occur in this possible outcome: It is important to note that there are some activities that do not warrant an actual  process task. Events like  schedule an appointment , while they are a Verb in  context, are something that are done immediately at the case level. They do not  need a workflow or task to complete them. 564  Building IBM Enterprise Content Management Solutions From End to End GLYPH<SM590000> Order amnesties GLYPH<SM590000> Complete blood transfusion procedure GLYPH<SM590000> Complete consent of medical treatment GLYPH<SM590000> Complete medical release GLYPH<SM590000> Complete birth plan GLYPH<SM590000> Determine room assignment GLYPH<SM590000> Complete hospital pre-registration GLYPH<SM590000> Order labs - disorders, blood panel, and so on GLYPH<SM590000> Schedule class - Lamaze, breast feeding, and so on GLYPH<SM590000> Setup C-section procedure GLYPH<SM590000> Schedule sonograms GLYPH<SM590000> Schedule review of results GLYPH<SM590000> Check out of hospital GLYPH<SM590000> Order prescription GLYPH<SM590000> Order test - glucose, strep B, and so on GLYPH<SM590000> Order epidural GLYPH<SM590000> Check into Hospital GLYPH<SM590000> Birth Plan GLYPH<SM590000> Lab Results Case tasks