DOORS TO THE  FUTURE proach that has sus- tained  and  built  our  business throughout our  136-year  history,  and  we believe this is the  way to create value for  our shareholders for the  long term.  form for bringing in new  business from our ex- isting  customers  and  from  new  customers  and adding capacity as  economic  conditions  improve. Importantly,  our efforts to build and  strengthen our relation- ships with customers, suppliers  and employees will only be con- sidered successful if they provide  increased value to our sharehold- ers. We appreciate your continued in- vestment in Huttig and we will work  hard, as we have in the past, to  earn your trust by building the  value of our business in the years  ahead. * * *  In my few short weeks here at  Huttig, I have come to appreciate  the dedication of its employees,  the many positive changes that  have been made in recent years  Sincerely, Michael A. Lupo  Interim President and  Chief Executive Officer  and  the  opportunities  that  lie  ahead. In 2003, we will continue  to  focus  on  strengthening  our  business relationships, increasing  sales, improving customer service  and applying best practices to our  business with a focus on improved  profitability. This has been the ap- Of course, none of our efforts  should be considered successful  unless we grow our sales, net in- come and economic value added. Our goal is to continue to raise our  sales per customer, and, with in- creased efficiencies, to do so at  higher margins. We have a plat-