Lines of business highlights Credit provided and capital raised JPMorgan Chase continues to support consumers, businesses and communities around the globe. The Firm provided credit and raised capital for wholesale and consumer clients during 2018, consisting of: Selected business metrics for each of the Firm’s four lines of business are presented below for the full year of 2018. For a detailed discussion of results by line of business, refer to the Business Segment Results on pages 60–61. (a) Includes states, municipalities, hospitals and universities. $2.5 trillion Total credit provided and capital raised $227 billion Credit for consumers $24 billion Credit for U.S. small businesses $937 billion Credit for corporations $1.3 trillion Capital raised for corporate clients and non-U.S. government entities $57 billion Credit and capital raised for U.S. governments and nonprofit entities (a) JPMorgan Chase & Co./2018 Form 10-K 44 • • • • • • • • • • • • • • CCB ROE 28% Revenue of $52.1 billion, up 12%; record net income of $14.9 billion, up 58% Average core loans up 6%; average deposits of $670 billion, up 5% Client investment assets of $282 billion, up 3% Credit card sales volume up 11% and merchant processing volume up 15% CIB ROE 16% Record revenue of $36.4 billion, up 5%; record net income of $11.8 billion, up 9% Maintained #1 ranking for Global Investment Banking fees with 8.7% wallet share Record Equity Markets revenue of $6.9 billion, up 21% Investment Banking revenue up 2%; Treasury Services revenue up 13%; and Securities Services revenue up 8% CB ROE 20% Record revenue of $9.1 billion, up 5%; record net income of $4.2 billion, up 20% Average loan balances of $205.5 billion, up 4% Strong credit quality with net charge-offs of 3 bps AWM ROE 31% Record revenue of $14.1 billion, up 2%; record net income of $2.9 billion, up 22% Average loan balances of $139 billion, up 12% Assets under management (“AUM”) of $2.0 trillion, down 2% Management’s discussion and analysis