ECHA/2020/666  Annex 1 to Tender Specifications  Technical Specifications Restricted  51 (77) • Define the deliverables impacted by the requested changes to be provided  • Define the work breakdown / story points and planning indicating the time frames,  effort, and prepare the quotations to be validated by ECHA  • Maintain the release notes  • Prepare, attend and/or perform training sessions and demonstrations • Participate in official coordination and/or technical missions also to specific user  organisations or to a third party. The scope of the mission can consist of the  following activities (not exhaustive):  o General information on ECHA IT portfolio  o Setup, start-up and support of related capabilities,  o On-site training  • Missions are assimilated to workshops, and include preparation, execution and  reporting.  4.7.2.12. Extended support  Considering the large number of parties involved, there is a general need for working  group meetings, training, workshops, demonstrations, missions, support activities, service  meetings, technical meetings, and review activities. These include:  4.7.3. Deliverables  Deliverable  Description  Contribution to  Investment Vision  This document covers:  • creating conclusive understanding about the business  goals and benefits, • working out IT options on a high level, creating a road map for the investments over the  foreseen lifetime, • estimating total investment cost, and  establishing a number of other elements that are required  to fully understand and present the investment proposal  to ECHA management.  Contribution to  Project Initiation  Document  This document describes the planning for the project, including  scope, key objectives, budget, time, resourcing, organisation  and way of working.  Project plan  Statement of how and when a project's objectives are to be  achieved, by showing the major products, milestones, activities  and resources required on the project. The plan also elaborates  the Key Performance Indicators to be applied in the project.  Project reports  Detailed notes of the regular project management meetings.  These meetings will, at least, address the following topics:  • project progress,  milestones,  • scope and effort deviations,  risk and issue logs,  • and actual or potential problems.  Completion report  Document containing the list of all the implemented issues  during the project. Each issue should contain its short  P.O. Box 400, FI-00121 Helsinki, Finland | Tel. +358 9 686180 | echa.europa.eu 