Cognitive Science Organization Psychology 0 10 20 30 Not Complex Flig ht Exercise Caution Area of Concern Endangerment Low Risk Educational Psychology Safety Engineering Medical Science Computer Science Anthropometric Science Experimental Psychology Clinical Psychology Industrial Engineering Human Factors Figure 13-1.  1 Human factor disciplines. Complacency Learning from Past Mistakes common behaviors are addressed: complacency, indiscipline,  and overconfidence. While complacency, indiscipline, and  overconfidence share a common theme (each stem from  experience), it is necessary to further delineate on the  contributions of attitude-behavior linkage. To do so, we must  further explore each term respectively.  The National Transportation Safety Board (NTSB) generates  accident reports any time a reportable glider accident occurs.  This information is open to the public and can be found at  www.ntsb.gov/ntsb. Once on the accident query page, enter  the term “glider,” which retrieves all reports pertaining to  gliders to include tow plane accidents. It is important for  pilots to review NTSB accident reports and learn what  the common errors and hazards are that apply to glider  operations. Learning from others mistakes helps reduce  future accident rates. An NTSB query from November 1, 2010, through October  31, 2011, shows 27 glider accidents. Shown in  Figure 13-2 are some of the accidents reported during that time to include  the type of aircraft, injuries, and the probable cause of the  accident (if given). Often glider operations can seem less stressful than other  modes of flight for no other reason than the “meditative  silence” that accompanies gliding through the air. This is why  complacency can easily materialize. Complacency is when  a person has a sense of security about one’s surrounding yet  fails to recognize or lacks awareness of possible danger. As  pilots accrue flight time, their experience increases and, while  one might view this as positive, their experience complacency  may emerge. All too often, with experience comes boredom,  a desire to cut corners, distractibility, feelings of content,  minimal performance, and intentionally overlooking basic  safety precautions (i.e., “I’ve done this a million times, it is  not necessary to follow a checklist.”). It is important that pilots ensure their flight is safe by following  procedures and checklists rather than hope for a safe flight  and doing things they know are not right. As technological  advances have contributed to fewer mechanical failures,  which in turn has created a much safer air space, human  error remains a constant factor in aviation accidents. There  is a wealth of information available that focuses on unsafe  behaviors and attitudes. For the purpose of this chapter, three  A few countermeasures include: Recognizing Hazardous Attitudes 13-2 •  Never assume all facets related to the flight will  go smoothly. •  Always prepare and expect the unexpected.