Contract number: ECHA/2020/666  TABLE OF CONTENT  (DRAFT) FRAMEWORK CONTRACT FOR SERVICES  ......................................... 1$_{ }$ TABLE OF CONTENT ..................................................................................................... 3$_{ }$ I.$_{ }$ SPECIAL CONDITIONS  ........................................................................................ 5$_{ }$ I.1. Order of priority of provisions .............................................................................. 5$_{ }$ I.2. Subject matter ....................................................................................................... 5$_{ }$ I.3. Entry into force and duration of the FWC ............................................................ 5$_{ }$ I.4. Appointment of the contractor and implementation of the FWC ......................... 6$_{ }$ I.5. Prices..................................................................................................................... 8$_{ }$ I.6. Payment arrangements .......................................................................................... 8$_{ }$ I.7. Bank account....................................................................................................... 10$_{ }$ I.8. Communication details ....................................................................................... 10$_{ }$ I.9. Data controller .................................................................................................... 11$_{ }$ I.10. Exploitation of the results of the FWC ............................................................. 11$_{ }$ I.11. Termination by either party .............................................................................. 12$_{ }$ I.12. Applicable law and settlement of disputes........................................................ 12$_{ }$ I.13. Interinstitutional FWC ...................................................................................... 13$_{ }$ I.14. Service provided on the premises of the contracting authority......................... 13$_{ }$ I.15. Quality of Service ............................................................................................. 13$_{ }$ I.15.1 SERVICE LEVEL AGREEMENT ................................................................ 13$_{ }$ I.15.2 QUALITY STANDARDS.............................................................................. 13$_{ }$ I.16. Acceptance........................................................................................................ 14$_{ }$ I.17. Confidentiality and security.............................................................................. 14$_{ }$ I.18. Insurance of contractor’s liability ..................................................................... 15$_{ }$ I.19. Specific provisions relating to termination of the FWC ................................... 15$_{ }$ I.20. Specific provision on collaboration with other parties during transitions. ....... 16$_{ }$ I.21. Specific provisions on liquidated damages....................................................... 16$_{ }$ I.22. Audit ................................................................................................................. 16$_{ }$ I.23. Electronic Document Exchange........................................................................ 16$_{ }$ I.24 Processing of personal data under this FWC ..................................................... 17$_{ }$ I.25 Benchmarking .................................................................................................... 18$_{ }$ II. GENERAL CONDITIONS FOR THE FRAMEWORK CONTRACT FOR  SERVICES  .............................................................................................................. 21$_{ }$ II.1. Definitions ......................................................................................................... 21$_{ }$ II.2. Roles and responsibilities in the event of a joint tender .................................... 23$_{ }$ II.3. Severability........................................................................................................ 23$_{ }$ II.4. Provision of services.......................................................................................... 23$_{ }$ II.5. Communication between the parties.................................................................. 24$_{ }$ II.6. Liability ............................................................................................................. 26$_{ }$ 3 