Access Services  O ur Access Services business weathered a turbulent year in which new starts for high-rise offices, hotels and other non-residential construction projects fell to multi-year lows, reflecting an influx of weaker economic conditions and heightened geopolitical concerns. Our equipment utilization rates, which measure the volume of rental equipment being cycled to job sites, fell accordingly. The end result was a temporary postponement of the much stronger results we expect to see from this business going forward. We have countered the current climate with a greater focus on the more stable and predictable industrial plant maintenance sector, where we provide access equipment rentals and installation services to power plants, refineries and other large industrial facilities that undergo periodic maintenance cycles. We're also emphasizing the total scope of our comprehensive access equipment solutions and services to all of our customers, many of whom may only know one part of our capabilities. Our SGB Group and Patent Construction Systems divisions lead the access industry for having the world's broadest range of equipment, engineering and experience.  One benefit of our global breadth is our ability to strategically re-position equipment stocks to our most promising markets, whether new or existing, with minimal need for additional capital investment. During 2002, we established 6 HARSCO CORPORATION 2002 ANNUAL REPORT The new BOSS Zone 1 tower raises safety to new heights. Its non- conductive and corrosion-resistant glass reinforced plastic construction makes it ideal for certain high-demand industrial plant environments.