technologies in anticipation of 4G licensing in 2015 according to NCC’s announcement. By year-end 2011, we have more  than 8,400 3G base stations, including around 2,000 base stations equipped with HSPA+ capability, and more than 20,000 Wi- Fi access points, which will increase to 30,000 by the end of 2012 . Throughout 2011, we continued to increase FTTx network  coverage. For 50Mbps and 100 Mbps FTTx service, the household coverage rates had reached 76% and 15% respectively  by the end of 2011 and will be enhanced to 80% and 45% respectively by the end of 2012. This transformation to a next  generation optical network will enable us to provide customers with higher speed broadband packages and the latest digital  services such as mobile broadband, MOD/ IPTV and state-of-the-art enterprise solutions, expanding the limits of possibility  for our customers and building a long-term pathway for future growth for Chunghwa Telecom. With our industry leading position and already robust digital based service offerings, we are well positioned to meet the needs  of our customers in this evolving environment. Our key new initiatives in place to capitalize on these industry wide trends  include our convergence services, corporate ICT services and cloud computing services. Our convergence services are supported by our integrated fixed-line and mobile broadband platform to provide enhanced  services to meet customer demand. Our emphasis is on delivering a “multi-screen, one cloud” cross platform offering  allowing access to content through multiple platforms including television, internet, smartphones and tablet PCs. We  intend to leverage these capabilities in the coming year for the 2012 London Olympics, for which we have already secured  exclusive broadcasting rights for New Media in Taiwan. As a result, our customers will be able to access Olympic coverage  and content through a variety of platforms, whether via MOD on television, through HiNet for internet users and via mobile  internet for smartphone and tablet users. We believe this will be a key driver for our broadband business and a highlight of  our convergence services. In term of our corporate ICT services, we continued to gain momentum in 2011 and laid the foundation for the continued  expansion of this segment. Our ICT services include iEN (Intelligent Energy Networks), ITS (Intelligent Transportation  System), PBX (private branch exchange), call centers, IDC (internet data centers) and information security. One area of  particular success has been our collaboration with real estate services companies, whereby we have provided IT solutions for  new development projects. This has been a successful endeavor, creating value for all the parties involved, and we intend to  expand collaborative relationships with enterprises in varying industries in the future. Finally, Cloud Computing remains one of our key new business initiatives, as it is expected to be one of the main long-term  growth platforms for telecom operators in the coming years. We made advances in this segment throughout 2011 which we  believe will position us to lead over the long-term. We continue to cooperate with the government network communication  entities and independent software vendors to promote innovative cloud services and applications. We have already begun to  offer IaaS (Infrastructure as a Service), SaaS CRM, hicloud CaaS/StaaS and cloud Antivirus/ Anti-hacker services, cloudbox  services and hicloud Apps mall to service SME and public users. Since ROC government is now promoting six emerging  industries in Taiwan, we would like to seize the business opportunity and develop relevant could applications. In the first half  of 2012, we will cooperate with relevant partners to offer personal, storage and enterprise could services. Underpinning the  rollout of our cloud computing services is our strength and experience in offering datacenter services to enterprise customers,  including our ongoing initiative to build the largest cloud computing data center in Taiwan in anticipation of growing  demand for this service. We believe the strength and reliability of our technology and services provide us with competitive  advantages that will allow us to continue expanding our cloud computing services in the coming years. The rapidly increasing access and capacity that we have been implementing over the past few years will provide our  customers with truly innovative services and an improved user experience. Continued enhancement in our infrastructure,  services and content will provide new opportunities for the Company to further satisfy our customers. To improve the quality  of service, we established a brand new spectrum of service channels. In these new channels, customers could self-experience  all of our services such as wireless data services and IPTV services. We added 20 service channels in 2011 and expect to  increase 120 more in 2012.  Driving Customer Satisfaction through Quality Services New Initiatives to Meet Diversified Customer Needs 