IGS IGS continues to be the market leader in timely and efficient resolution of the most challenging cases assigned to asset locators by auto lenders and insurance companies. IGS is a fee-for-service business that finds,  recovers and transports vehicles. Clients  include auto finance and insurance compa- nies that need to secure their collateral or  property. Auto finance companies must locate  vehicles—or the borrowers—when borrowers  have stopped making payments on their  loans. Insurance companies need to locate  vehicles they have underwritten that are sto- len. If the vehicles are in impound yards, lien  holders need to recover them before the vehi- cles are sold to pay fines and fees. Using the  latest data and call center technologies and  coordinating a nationwide network of recov- ery agents, IGS efficiently performs these  location and transportation services for cli- ents. IGS can customize solutions for individ- ual clients to fit particular needs. The  business plans to further expand its client  base by identifying other entities that need to find vehicles, and will continue to heavily  invest in people, processes and technology to remain the market leader in this field. Bold steps recently were taken to bolster the  vehicle location business and the business  was renamed PRA Location Services, LLC. 8 Portfolio Recovery Associates, Inc. — 2010 Annual Report