4. Make sure that a packed file with the name  ltfsee_log_files_[date]_[time].tar.gz  is  created in the current directory. This file contains the collected log files. 5. Send the  tar.gz  file to your IBM service representative. GLYPH<SM590000> E: Error GLYPH<SM590000> W: Warning GLYPH<SM590000> I: Information GLYPH<SM590000> D: Debugging Messages reference Failed reconciliations Lost or strayed files For IBM Spectrum Archive EE, message ID strings start with the keyword GLES and are  followed by a single letter and then by a three-digit value. The single letter indicates which  component generated the message. For example, GLESL is used to indicate all messages  that are related to the IBM Spectrum Archive EE command. At the end of the message ID, the  following single uppercase letter indicates the importance of the problem: When you troubleshoot, check messages for errors only. For a list of available messages, see  this website: https://www.ibm.com/support/knowledgecenter/ST9MBR_1.2.6/ltfs_ee_messages.html Failed reconciliations usually are indicated by the GLESS003E error message with the  following description:  Reconciling tape %s failed due to a generic error. Table 10-2 describes the seven possible status codes for files in IBM Spectrum Archive EE.  They can be viewed for individual files by running the  ltfsee info files  command. Table 10-2 Status codes for files in IBM Spectrum Archive EE Status code Description Resident The Resident status indicates that the file is resident in the GPFS namespace  and is not saved, migrated, or premigrated to a tape. Migrated The file was migrated. The file was copied from a GPFS file system to a tape, and  exists only as a stub file in the IBM Spectrum Scale namespace. Premigrated The file was partially migrated. An identical copy exists on your local file system  and in tape. Saved The Saved status indicates that the file system object that has no data (a  symbolic link, an empty directory, or an empty regular file) was saved. The file  system object was copied from GPFS file system to a tape. Offline The file was migrated to a tape cartridge and then the tape cartridge was  exported offline. Lost The file was in the migrated status, but the file is not accessible from IBM  Spectrum Archive EE because the tape cartridge that the file is supposed to be  on is not accessible. The file might be lost because of tape corruption or if the  tape cartridge was removed from the system without first exporting it. Strayed The file was in the premigrated status, but the file is not accessible from IBM  Spectrum Archive EE because the tape that the file is supposed to be on is not  accessible. The file might be lost because of tape corruption or if the tape  cartridge was removed from the system without first exporting. 296  IBM Spectrum Archive Enterprise Edition V1.2.6: Installation and Configuration Guide