MANAGEMENTGLYPH<213>S DISCUSSION & ANALYSIS OF FINANCIAL CONDITION & RESULTS OF OPERATIONS KEYCORP AND SUBSIDIARIES Compound Annual Rate of Change 2000 1999 1998 (1998-2003) Average Yield/ Average Yield/ Average Yield/ Average Balance Interest Rate Balance Interest Rate Balance Interest Rate Balance Interest $19,369 $1,669 8.63% $17,695 $1,350 7.63% $15,413 $1,251 8.12% 2.2% (8.0)% 6,911 628 9.10 6,946 580 8.35 7,080 627 8.86 (3.6) (12.9) 4,815 464 9.63 4,076 343 8.42 2,866 254 8.86 13.2 1.5 6,821 493 7.22 6,092 445 7.30 4,822 359 7.45 10.5 6.1 37,916 3,254 8.59 34,809 2,718 7.81 30,181 2,491 8.25 3.8 (5.3) 4,274 325 7.61 4,479 338 7.55 5,440 422 7.76 (20.2) (22.9) 8,857 822 9.29 7,548 645 8.55 6,353 557 8.77 18.1 9.2 GLYPH<209> GLYPH<209> GLYPH<209> 997 152 15.25 1,438 212 14.74 N/M N/M 2,592 265 10.19 2,457 238 9.69 2,139 228 10.66 GLYPH<209> (7.2) 3,089 249 8.03 2,922 236 8.08 2,024 171 8.45 (23.1) (21.2) 6,032 570 9.44 6,584 608 9.23 6,647 603 9.07 (5.4) (6.8) 24,844 2,231 8.97 24,987 2,217 8.87 24,041 2,193 9.12 GLYPH<209> (6.0) 2,534 230 9.05 2,605 228 8.75 3,200 262 8.19 (5.2) (15.6) 65,294 5,715 8.75 62,401 5,163 8.27 57,422 4,946 9.02 1.8 (6.1) 2 GLYPH<209> 8.42 2 GLYPH<209> 12.73 3 GLYPH<209> 7.61 24.6 N/M 391 34 8.76 535 46 8.60 801 67 8.36 (33.6) (31.6) 393 34 8.75 537 46 8.57 804 67 8.33 (32.6) (30.3) 6,470 448 6.80 6,403 425 6.68 6,610 450 6.84 3.5 (4.6) 1,717 83 4.84 1,873 78 4.16 1,563 84 5.37 1.1 (18.6) 701 25 3.74 442 15 3.46 279 12 4.36 29.7 17.6 74,575 6,305 8.45 71,656 5,727 7.99 66,678 5,559 8.34 2.0 (6.2) (959) (911) (888) 9.7 10,419 10,201 9,491 5.2 $84,035 $80,946 $75,281 2.3 $12,823 424 3.31 $13,741 402 2.93 $12,865 402 3.12 6.8 (18.0) 2,206 32 1.47 2,716 44 1.62 3,225 59 1.83 (8.5) (29.9) 5,511 340 6.15 4,257 223 5.24 3,520 194 5.51 6.4 (.8) 13,974 805 5.76 11,969 595 4.97 12,240 654 5.34 (1.5) (12.5) 2,593 167 6.45 823 41 4.98 913 50 5.48 15.6 (15.1) 37,107 1,768 4.76 33,506 1,305 3.89 32,763 1,359 4.15 3.0 (12.4) 4,931 287 5.82 4,856 220 4.53 6,635 342 5.15 (6.5) (31.9) 7,121 428 6.01 7,912 426 5.38 7,975 459 5.76 (20.0) (33.4) 15,707 1,064 6.78 16,473 957 6.09 11,175 681 6.30 7.5 (8.7) 64,866 3,547 5.47 62,747 2,908 4.63 58,548 2,841 4.85 1.0 (15.2) 8,328 8,474 8,509 4.0 4,329 3,464 2,681 16.3 6,512 6,261 5,543 4.5 $84,035 $80,946 $75,281 2.3 2.98% 3.36% 3.49% 2,758 3.69% 2,819 3.93% 2,718 4.08% .6% 28 32 34 15.9 $2,730 $2,787 $2,684 .3% $1,243 $95 $1,162 $85 $879 $65 (11.1)% 19 NEXT PAGE BACK TO CONTENTS SEARCH PREVIOUS PAGE