“Working as an extension of our own highly competent IT staff, Cognizant advances MetLife’s competitive advantage. The effi- ciency and efficacy of Cognizant’s processes and methodologies and their ability to ramp up quickly have enabled us to accom- plish important strategic goals in much less time, at much lower cost and with high quality results. Our first and largest offshore provider, Cognizant knows how to do offshore right. Cognizant’s extensive experience with the insurance and financial services industry, wide-ranging technological capabilities and innovative solutions have provided MetLife with some of the best IT services that offshore has to offer.”  Dan Cavanagh Chief Information Officer MetLife Accelerated demand, rapid response. In less than two years, Cognizant has ramped up from eight MetLife-dedicated associ- ates to about 400. management ensured that MetLife would enjoy a successful and high-speed ramp up resulting in substantial cost savings. In addi- tion, Cognizant’s metrics-based approach to applications management, using Cognizant’s proprietary tools for managing onsite/off- shore teams (including e-Cockpit, e-metrics, Q-View and Issue Tracker), has resulted in continuous process improvements and further savings. Since mid-2001, the relationship between MetLife and Cognizant has grown exponential- ly in both size and importance – from eight Cognizant associates in June, 2001 working on a single maintenance project to about 400 Cognizant associates working with MetLife on five dozen engagements, which include a variety of initiatives focused on helping MetLife cut costs, meet its business objectives and align its business and technology processes and practices. 9