WEST: Praça Europa  NORTH: Ribeira das Naus  The minimum requirements for the proposed solution are:  The tenderer is requested to describe in  no more than 10 pages  the provision of the above service, covering  the following elements:  The tenderer will be responsible for delivery of the Local Loop and the cost must be included in the pricing  under the initial one-off setup fee. The delivery must be through an RJ45 plug – to be further defined during  the implementation phase with EMSA. The tenderer’s equipment will be located in the public part of EMSA’s  main Datacentre in Lisbon. For consolidation reasons, the tenderer can be asked and must accept to share a  Page 15 of 23   a project plan detailing the phases and the time needed to deliver the solution;   service levels (commercial and technical);   customer support services;   backbone topology (tier 1, tier 2, etc.) and peering points with the rest of the Internet;   link reliability, packet loss and latency of the link;   routing services and other managed services that can be provided with the link on request;   services like, but not limited to, service monitoring, reporting tools etc.;   a project plan detailing the phases and the time needed to deliver the solution.   Network availability >= 99.9%.   Low latency, based on optical fibre cable; 