** For 1999, represents average for 6 months only, excluding the period prior to the July 1999 acquisition by Con Edison. 2003 2002 2001 2000 1999 Con Edison of New York customers - average for year Electric 3,137,301 3,117,542 3,100,642 3,078,648 3,054,693 Gas 1,053,946 1,054,312 1,054,472 1,051,555 1,046,133 Steam 1,825 1,838 1,853 1,861 1,879 Orange & Rockland customers - average for year** Electric 288,746 285,519 282,191 278,851 276,579 Gas 122,565 121,437 120,108 118,707 117,547 Shareholders at December 31 Common - Con Edison 96,723 98,379 103,719 109,460 117,205 Preferred - Con Edison of New York 3,490 3,790 4,039 4,380 4,788 Total 100,213 102,169 107,758 113,840 121,993 Shares Outstanding at December 31 Common - Con Edison 225,840,220 213,932,934 212,257,244 212,027,131 213,810,634 Preferred - Con Edison of New York 2,290,945 2,290,945 2,661,445 2,661,445 2,661,445 Employees at December 31 14,079 14,293 13,953 14,463 14,269 92 Con Edison Annual Report 2003 Operating Statistics  Continued