FINANCIAL TABLE OF CONTENTS 27 Five-Year Summary 28 Management’s Discussion and Analysis 53 Cautionary Note Concerning Factors That May Affect Future Results 54 Management’s Report on Internal Control Over Financial Reporting 55 Report of Independent Registered Public Accounting Firm 57 Consolidated Statement of Operations 58 Consolidated Balance Sheet 59 Consolidated Statement of Cash Flows 60 Consolidated Statement of Changes in Equity 62 Notes to Consolidated Financial Statements 90 Board of Directors 90 Permanent Committees 91 Leadership 92 Shareowner Information 25 2011 ANNUAL REPORT