1.9. For warranty and after-sales services the Contractor shall comply with the special and general conditions Article 32 and 33, and After Sales Services  Regulation of Turkish Law as published on Official Gazette no.29029 dated 13.06.2014.  1.10. Upon completion of warranty period, there may be a service contract. The contractor shall offer a service contract option.  1.11. The contractor shall ensure that layout and dimensions of all equipment and machinery are compatible with the dimensions and layout of the Facility  (Please refer to Appendix A - Drawings). The contractor is also fully responsible for proper connections of the machinery with the already established  infrastructure and electrical layout for smooth installation and operation of the machinery. The Contractor may visit the site within 15 calendar days upon  the commencement of the contract and prepare the final layouts of the machinery including the necessary connections (cabling, piping etc.) to the building.  All costs related to these works shall be covered by the Contractor.  1.12. Specific instructions and requirements for installation shall be provided within the technical specifications of the related item.  1.13. Only original or approved by the manufacturer(s) spare parts should be used in any repair service.  1.14. Equipment which allows upgrading of capacities shall be provided in such a way that upgrades can be performed by installing additional capacity without  discarding the already installed capacities. 2. Technical Documents to be provided during the implementation period  2.1. All supplies must be supplied with appropriate documentation (i.e. original set of operating and users’ manuals developed by the vendor, instructions for  routine use and maintenance procedure) in English and in Turkish (if commercially available). If manuals are not in Turkish, a “Quick Guide” in Turkish  shall be supplied together with the manual where applicable. Manuals should also be supplied as electronic copy. 2.2. The obligatory documents for the provisional acceptance: o Original certificate of origin by Chamber of Commerce;  “A special Turkish Good Certificate must be used since 01.05.2013 for the contracts within the scope of Instrument for pre-accession (IPA) funds  according to the 11.04.2013 dated and 033 numbered memorandum of Confederation of Turkish Tradesmen and Craftsmen. For more information  please visit the following website: “http://www.tesk.org.tr/tr/mevzuat/13/genelge_detay.php?id=61” o Certificate of compliance with CE norms, directives and standards;  o Copy of the certificates showing that the supplies are compliant with the required standards and/or technical requirements;  o Commercial warranty document of the manufacturer and/or authorized dealer/distributor of manufacturer;  o Operation and maintenance manuals and maintenance plans together with drawings (if required), together with the following documents:  $_{▪}$  On-site fault diagnostic technique;  $_{▪}$  Possible remote fault diagnostic techniques;  $_{▪}$  Average time to arrive on-site at each system site;  $_{▪}$  Mean time to repair major system components;  $_{▪}$  Fault escalation procedures;  August 2020 c4f_annexiitechspeciiitechoffer_en.doc  Page 3 of 49 