Draft Document for Review December 11, 2019 1:55 pm 8459ch03.fm 3.3.1 Features IBM Cloud Pak for Automation is a containerized automation software platform with  pre-integrated automation capabilities such as workflow and decision automation, content  management, document processing, and operational intelligence (Figure 3-7 on page 43).  This enables organizations to digitize all styles of work with AI-infused business-oriented tools  and built-in operational analytics for visibility and governance. This offering empowers  business users to rapidly deliver applications and services at enterprise scale for greater cost  savings and operational efficiencies. The IBM Cloud Pak for Automation can run anywhere  (on-premises, on private and public clouds, and in pre-integrated systems) and is Red Hat  OpenShift certified. Successful enterprises look for modernizing their business operations with intelligent  automation lowering costs and increasing revenue as shown in Figure 3-8. Additional features of the IBM Cloud Pak for Automation are: Figure 3-7 IBM Cloud Pak for Automation Figure 3-8 IBM Cloud Pak for Automation benefits GLYPH<SM590000> Drive scale, speed, and assist with complex knowledge work. GLYPH<SM590000> Automate complex and less-structured business processes and optimize lighter customer  experiences for task efficiency.  GLYPH<SM590000> Drive growth with enhanced customer experiences and new business models.  GLYPH<SM590000> Enable a few expert employees to create great customer experiences at scale. GLYPH<SM590000> Integrated automation platform. GLYPH<SM590000> Measure, in real time, the value of human and automated work across your business.  Chapter 3. IBM Cloud Paks - Middleware anywhere  43