FINANCIAL INFORMATION SELECTED FINANCIAL DATA (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) 2003 2002 2001 2000 1999 Revenues $ 62,803 $ 59,533 $ 57,605 $ 51,447 $ 49,917 Income from continuing operations 4,892 4,065 4,262 2,663 2,128 Net income 5,057 2,589 (b) 9,754 (c) 2,792 2,293 Total assets 60,050 60,807 65,555 63,690 64,640 Long-term debt 4,287 10,337 17,125 7,400 10,417 Income from continuing operations, per diluted share 2.66 2.18 1.88 1.25 .81 Net income per diluted share 2.75 1.39 (b) 4.30 (c) 1.31 .87 Cash dividends per common share .24 (a) — — — — Average diluted shares outstanding 1,839 1,863 2,272 2,135 2,631 (a) Dividends on outstanding common shares paid in the 3rd and 4th quarter at $.12 per share (see Note 6)  (b) Includes a $1.6 million after-tax goodwill impairment charge ($ .88 per diluted share) (see Note 2)  (c) Includes a $5.5 million after-tax gain ($ 2.42 per diluted share) from discontinued operations (see Note 3) RECONCILIATION OF NON-GAAP FINANCIAL MEASURES EBITDA Per Diluted Share From Continuing Operations (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) 2003 2002 2001 2000 1999 Income from continuing operations $ 4,892 $ 4,065 $ 4,262 $ 2,663 $ 2,128 Add: Interest expense (income), net 126 354 223 654 257 Income tax expense 1,879 1,403 1,803 923 741 Depreciation and amortization 4,746 4,384 4,569 4,119 3,975 EBITDA $ 11,643 $ 10,206 $ 10,857 $ 8,359 $ 7,101 Average diluted shares outstanding 1,839 1,863 2,272 2,135 2,631 EBITDA per Diluted Share from Continuing Operations $ 6.33 $ 5.48 $ 4.78 $ 3.92 $ 2.70 EBITDA per diluted share from continuing operations, a non-GAAP financial measure, is computed by the Company as EBITDA divided by weighted average diluted shares outstanding. The company computes EBITDA by adding income from continuing operations, net interest expense/(income), income tax expense, depreciation and amortization. Return on equity, a non-GAAP financial measure, is computed by the Company by dividing annual net income by the Company’s beginning of the year stockholders’ equity balance as shown on its balance sheet. Return on Equity (IN THOUSANDS) 2003 1999 Net Income $ 5,057 $ 2,293 Stockholders’ Equity $ 41,691 $ 49,369 Return on Equity 12% 5% 7