16.4 Enhanced Retention Management use cases 16.4.1 Ad hoc holds 16.4.2 Load holds Enhanced Retention Management provides two methods that allow users to place documents  in a hold status:  A healthcare firm receives frequent ongoing requests to find documents that must be  gathered and protected from deletion because of a legal case that involves the firm’s  customers. Historically, retention management was a paper-based world of file folders, filing  cabinets, and off-site warehouses with elaborate and costly storage requirements. Retention  management changed dramatically with the rapid proliferation of digital information. The following sections present two use cases that provide examples of these methods. The challenges of locating and retaining documents quickly was a problem for the firm until  they set up Content Manager OnDemand as its standard tool for capturing documents.  Content Manager OnDemand can capture high volumes of content and quickly search and  retrieve documents with multiple client solutions for both desktop and standard web browsers.  By using Content Manager OnDemand, the firm was able to enable the Enhanced Retention  Management feature and have a business solution to select, hold, and prevent expiration of  documents easily within seconds. The return on investment (ROI) easily justified the  investment in the Enhanced Retention Management feature.  A financial firm has a business requirement to review transactions for the day before they  release the transactions for viewing by their customer base. Content Manager OnDemand is  used as the enterprise report capture solution. The firm wants to use Content Manager  OnDemand to build a simplistic workflow. The solution also must be able to put the  documents back in a hold status quickly to prevent any expiration rules that are assigned by  the Content Manager OnDemand application from running.  By enabling the Enhanced Retention Management feature and its “hold on  store” capability,  the firm has a solution that meets its business requirements. By placing every document on  hold in a specific application group in Content Manager OnDemand, the process is controlled  by entitlements. User A (the reviewer) has administrator rights to apply and remove holds on  documents. After the document is reviewed, User A releases the hold, which signifies to User  A’s application area that the document was reviewed. GLYPH<SM590000> Ad hoc: Use the ad hoc method to put documents in a hold status selectively based on  their search criteria.  GLYPH<SM590000> Load: The load method places documents in a hold status at load time.  IBM Content Manager OnDemand Guide 364 