By stating the problem clearly, and by asking a specific question that  you would like your tutor to answer, such as in example B, you are much  more likely to get a meaningful response from your tutor. Read through your e-mail to make sure you have: Also use spellcheck to make sure that there are no spelling mistakes. If  you make spelling mistakes, you will give your tutors a bad impression,  as it makes your writing look sloppy. It’s easy to type in the wrong address by mistake. If you need to send an attachment, make sure that it is in an accessible  file  format,  and that the  size doesn’t  exceed  the maximum  limit. Many e-mail clients limit the size of attachments to 5 MB -- and if  your attachment exceeds this size, your e-mail might not be delivered. If you receive a reply from your tutor, it is good manners to acknowledge  receipt of the response by sending a “thank you” e- mail. By following these tips, you are more likely to establish good relationships  with your tutors, as well as to get the type of academic support that  you need. Remember that asking for help is a sign of strength. And asking for  help early on in your studies will increase your chances of success. Developed for Oxbridge Academy Say “thank you”. Take care when sending attachments. Check that you have typed in the correct e-mail address. Proofread your e-mail. Not only does this look unprofessional, but your tutor may have a hard  time understanding what it is that you are trying to say. You should also  avoid using emoticons ( ;-) ), as these don’t belong in formal communica - tion. Don’t use text-speak (such as “ur” and “pls”) in your e-mail. Basic English Language Skills •  Stated your question/problem clearly. •  Used a suitable tone. •  Used correct grammar.