005: Were there any messages in the print writer’s message queue indicating an error condition that prevented the print writer job from completing the job? 006: Do you still have the problem? 007: Did you receive a message indicating an error condition that prevented you from completing the task? 003: Do you still have the problem? 004: Does the printer have the current PTF level? See the manual for your printer to verify the PTF level. Yes Go to Step 004. No The problem was resolved. Yes Go to Step 005 below. No Do the following: 1. Install the current level of PTF. 2. Retry the IBM Advanced Function Printing Utilities for iSeries function. Yes See “Sense Codes and Possible Causes” on page 406 and follow the directions. No Go to Step 012 on page 402. Yes Go to Step 012 on page 402. No The problem was resolved. Yes Take the actions indicated by the message. If the action requires you to call for help, see “Contacting Your Service Representative” on page 407. When you examine a message to see what actions are required, check the following: v Second-level message text, which describes the message in more detail. To display the second-level message text, position the cursor on the message line and press the F1 (Help) key. v Cause and Recovery, if applicable, for an explanation of the possible cause of the problem and for appropriate recovery actions. You may be receiving more than one message. A plus sign (+) at the end of the message indicates there are more messages being sent. To see the remaining messages, position the cursor on the message line and press the Roll Up (Page Down) key. If you still cannot solve your problem after fully examining the message, see “Contacting Your Service Representative” on page 407. No Go to Step 008 on page 401. 400 AFP Utilities for iSeries: User’s Guide