13. If, in an exam, you are asked to compare object A and object B, it means that you should: 14. When sending an e-mail to a colleague, you should NOT: 15. Punctuation is used to: 16. A good summary: True or false: A  - Carefully examine them both, and give a judgement or opinion. B  - Highlight or point out the differences and similarities between them. C  - Show what each object is like. D  - Clearly identify the differences between the objects. A  - Proofread your e-mail before you hit ‘send’. B  - Structure your message clearly. C  - Use a relevant and descriptive subject line. D  - Type in ALL CAPS. A  - Show emphasis B  - Clarify meaning C  - Make sentences look neat and tidy D  - A and B A  - Uses the same words as the ones used in the study material. B  - Does not focus on specific keywords. C  - Includes examples. D  - Is very detailed. 17. You do not need to study for an open-book exam. 18. Adding images to flash cards can help you to memorise your work. Basic English Language Skills