MANAGEMENT’S DISCUSSION  AN D ANALYSIS 2013 ANNUAL REPORT ROGERS COMMUNICATIONS INC. 73 Annually, Internal Audit facilitates and monitors Management’s completion of the financial fraud risk assessment to identify areas of potential fraud in our financial statements and to make sure we have documented and verified controls to mitigate that risk. Our Enterprise Risk Management methodology and policies rely on the expertise of our management and employees to identify risks and opportunities, and implement risk mitigation strategies as required. Being a responsible corporate citizen and sustainable business are part of good governance. We believe corporate social responsibility is increasingly important to our growth, competitive advantage and engagement with key stakeholders, and we strive to be a sustainable business and contribute to a better world. We focus on five general areas: Corporate S ocial Responsibility See our annual Corporate Social Responsibility report (available on our website rogers.com/csr) for more about our social, environmental and community contributions and performance. Product stewardship GLYPH<129> looking at health, safety, the environment and other issues across the product life cycle – from design, manufacturing and transport to packaging, usage and end-of-life GLYPH<129> focusing on ensuring our products and services meet the expectations of our customer and communities, and our own criteria for quality, social responsibility and environmental respect Employee engagement GLYPH<129> working hard to create a culture of employee engagement and encourage and respect diversity GLYPH<129> establishing Rogers as a place where employees feel proud, look forward to making a contribution and have chance to do their best work every day GLYPH<129> providing leading workplace initiatives, from far-reaching benefits to customized training, development and personal assistance programs Community investment GLYPH<129> promoting the principles of corporate citizenship and benchmarks for community investment established by Imagine Canada by committing at least 1 % of our net earnings before tax annually to charities and other non-profit organizations GLYPH<129> investing in many worthy causes to help create vibrant, healthy, talent-rich communities. Our flagship program, Rogers Youth Fund, supports educational opportunities for at-risk Canadian youth Environmental responsibility GLYPH<129> proactively managing the environmental aspects of our business GLYPH<129> measuring our carbon footprint every year and implementing a wide range of initiatives to increase our energy efficiency, reduce paper use and divert materials from our operations from landfills GLYPH<129> focusing on building environmental awareness and engagement among our employees, customers and communities Ethical supply chain GLYPH<129> reinforcing the importance of an ethical supply chain because it is critical to our reputation and success. Rogers is a large purchaser, with over 37,000 suppliers across Canada and internationally GLYPH<129> paying special attention to sound sourcing, production and delivery of supplier products and services by setting strong expectations of corporate social responsibility throughout our supply chain, including compliance with the Rogers Supplier Code of Conduct YOUTH  EDUCATION EMPLOYEE EXPERIENCE ARTS & CULTURE ETHICAL SUPPLY CHAIN ECONOMIC CONTRIBUTIONS ENVIRONMENTAL  RESPONSIBILITY COMMUNITY INVESTMENT LOCAL SHELTERS & FOOD BANKS GOOD GOVERNANCE