• compliance with debt covenants, availability and cost of credit, changes in interest rates, and trends in debt repayment patterns,  personal bankruptcies and bad debt write-offs, and • the timing and amounts of share repurchases by the company, if any, or any share issuances by the company, including issuances  associated with option exercises or other matters. These and other factors, including those factors described in Item 1A: Risk Factors, could affect our financial results and cause actual results  to differ materially from any forward-looking information we may provide. We undertake no obligation to update or revise any forward-looking  statements to reflect subsequent events, new information or future circumstances. We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”).  All material we file with the SEC is publicly available at the SEC’s Public Reference Room at 100 F Street NE, Washington, DC 20549. You  may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. In addition, the SEC  maintains a website at www.sec.gov that contains reports, proxy and information statements and other information regarding issuers that file  electronically with the SEC. Our website address is Nordstrom.com. Our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in  eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-K, proxy statements, our executives’ statements of  changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15 (d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are available for free on or through our website as soon as  reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of  quarterly earnings conference calls and other financial events through our website. We have a long-standing commitment to upholding a high level of ethical standards. In addition, as the listing standards of the New York  Stock Exchange (“NYSE”) and the rules of the SEC require, we have adopted Codes of Business Conduct and Ethics for our employees,  officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines  and Committee Charters for the Audit, Compensation, Corporate Governance and Nominating, Finance and Technology Committees are  posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our  website. For printed versions of these items or any other inquiries, please contact: Nordstrom Investor Relations PO Box 2737 Seattle, Washington 98111 (206) 303-3200 invrelations@nordstrom.com Our business faces many risks. We believe the risks described below outline the items of most concern to us. We are enhancing our customer shopping experience in our stores, online, and in mobile and social channels by pursuing a heightened  focus on technology and ecommerce to fuel our growth. With the accelerated pace of change in the retail environment, we may not be able to  meet our customers’ changing expectations in how they shop in stores or through ecommerce. If we target the wrong opportunities, fail to  make investments at the right time or pace, fail to make the best investments in the right channels or make an investment commitment  significantly above or below our needs, it may result in the loss of our competitive position. If these technologies and investments do not  perform as expected or are not seamlessly integrated, our profitability and growth could be adversely affected. In addition, if we do not  maintain our current systems, we may see interruptions to our business and increased costs in order to bring our systems up to date. Our customer strategy focuses on providing a seamless, cohesive and high-quality experience across all Nordstrom channels and  failure to successfully execute our plans could negatively impact our current business and future profitability.  RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS Item 1A. Risk Factors. CORPORATE GOVERNANCE WEBSITE ACCESS SEC FILINGS 6