k. Master Data Management (bespoke or commercial solution)  – minimum 1 reference  l. BPMN, UML (or equivalent)  –  minimum 3 references  m. RUP, Prince2 or equivalent waterfall methodology  –  minimum  2 references  n. Agile/Scaled Agile Framework  –  minimum 3 references Basis for  assessment  A consolidated assessment of the tenderer as a whole (including, if  applicable, all members of a joint tender and/or other entities on which  the tenderer relies to fulfil this selection criterion) will be carried out.  Evidence  Tenderers must provide  minimum 10 (and in any case no more  than 20) contract references . Evidence must be provided in the  form of a filled-in contract reference per project. For each contract  reference the use of the templates provided in  Annex 09 to this  document is mandatory. Only references submitted on these forms will  be considered. Tenderers who fail to provide a description, or who only provide generic  content, which does not specifically describe the relevance of the  contract reference with regard to the minimum level of capacity  detailed above, will be considered as not having the technical and  professional capacity to perform the contract.  The references must concern at least 3 different clients. Departments,  divisions, directorates, and other entities of a same body (including the  same EU Institution) will be regarded as the same client. Each EU  Institution (including an EU agency) is considered a different client. Under a framework contract (or framework contracts) with different  specific contracts, a specific contract (alone or in combination with  other specific contracts) can be used only once (i.e. it will be considered  as a single reference). In case of a joint tender, the same reference  contract cannot be submitted as a separate contract reference by  different economic operators for the same tender. The Contracting Authority may request  statements issued by the  clients , public or private, as supporting documents for each contract  reference. These documents should be ready to be provided within five  working days of the Contracting Authority ’s request. The contact  persons for the customers indicated in the contract reference form may  be contacted in the context of this call for tenders to crosscheck the  validity of the information provided as evidence.  Criterion T2  Capacity to deliver within a quality and security framework in compliance with  relevant ISO standards Minimum  level of  capacity  The tenderer must be certified in the following ISO standards in the  areas covered by this call for tenders:  • T 2.1 : ISO 9001:2015 or equivalent (specify): for all the parts  of the organisation(s) and all location(s) that will be used by  26 LOT 1 and LOT 2 