Complementarity Endures: No Firewall for an Infalling Observer
  We argue that the complementarity picture, as interpreted as a reference frame change represented in quantum gravitational Hilbert space, does not suffer from the "firewall paradox" recently discussed by Almheiri, Marolf, Polchinski, and Sully. A quantum state described by a distant observer evolves unitarily, with the evolution law well approximated by semi-classical field equations in the region away from the (stretched) horizon. And yet, a classical infalling observer does not see a violation of the equivalence principle, and thus a firewall, at the horizon. The resolution of the paradox lies in careful considerations on how a (semi-)classical world arises in unitary quantum mechanics describing the whole universe/multiverse. 
Yasunori Nomura, Jaime Varela, Sean J. Weinberg
hep-th gr-qc