Quantum nature of black holes
  I reconsider Hawking's analysis of the effects of gravitational collapse on quantum fields, taking into account interactions between the fields. The ultra-high energy vacuum fluctuations, which had been considered to be an awkward peripheral feature of the analysis, are shown to play a key role. By interactions, they can scatter particles to, or create pairs of particle at, ultra-high energies. The energies rapidly become so great that quantum gravity must play a dominant role. Thus the vicinities of black holes are essentially quantum-gravitational regimes. 
Adam D. Helfer