At City Insurance, we like to look out for talented individuals to join our teams. Our core business is high volume sales of Car, Van and Home Insurance, offering the highest standards of client service, arranging new policies and providing full back up aftercare.
We also have specialist Commercial and Private Client Insurance divisions advising on Business Insurance and High Value Home Insurance.
At the heart of our success is good knowledgeable friendly staff, competitive products that perform well and high levels of service.
We have a simple approach, we want naturally helpful staff who have a good standard of education, proven sales ability and who are enthusiastic and team players.
If this sounds like you, we would like to hear from you!
You can apply for a role stated below by sending an email to jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Working in a busy team mainly on the telephone, dealing with predominately sales of car and van insurance but other products too including home and travel insurance. Dealing with enquiries and generally providing a Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.
Have patience, politeness and maintain professionalism working in a busy environment.
Ability to communicate with both clients and colleagues at all levels of seniority.
Liaise effectively with other internal departments and external insurers.
Good team working skills and ability to work with minimal supervision.
Understanding the Data Protection Act.
Be able to empathise and show a caring attitude.
Selling, advising and arranging personal line insurance.
Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
Understanding clients needs and requirements and working to impress them with knowledge and helpful attitude.
Providing client service in line with company policies and internal compliance.
Being a point of contact for clients needs and dealing with these requirements to successful outcomes.
To maintain a good level of personal smartness and presentation.
To attend staff meetings and training as required.
Previous experience in the Car Insurance sector.
To provide administrative and other miscellaneous support to the department dealing with personal lines insurance, predominately, Car, Van and home Insurance. Ensuring that relevant administration is carried out with a good level of detail and to the best of your ability. Dealing with enquirires from clients in relation to policy administration. Keeping good records and maintaining an up to date position as far as possible.
Deal with relevant incoming enquiries from clients/insurance companies whether by email, post and telephone. Preference is given to calling clients for queries rather than continued letters and chasers.
Deal with diaries generated by system and make contact with clients/insurance companies where necessary.
Deal with all enquiries arising out of clients paying their premiums by direct debit.
Administration processing, liaising with insurers, finance firms and any agencies connected with clients policies.
Previous experience in Motor Insurance sector.
Under the guidance of the commercial team, you will be trained on the principles of business insurance and assist in the day to day handling of commercial business, including quoting for new policies, renewals and mid-term adjustments.
You will provide high quality support and assistance to the commercial team caring for existing clients and helping, developing new business in order to meet growth targets.
We have a range of commercial insurance products from a selected group of leading insurers, we are price competitive and look to go over and above client’s expectations in order to provide the best service possible.
Naturally helpful person prepared to work hard.
Providing high levels of administrative support to the commercial insurance team.
Assisting in the day to day handling of commercial insurance business, including quoting for new policies, renewals and mid-term adjustments, processing data and administration.
We have a range of commercial insurance products from a selected group of leading insurers; we are price competitive and look to go over and above client’s expectations in order to provide the best service possible. This can only be achieved with high quality back office support.
Previous experience in a business administration role.
Working on your own initiative, this will be a varied role, looking after; SEO, Website Content Creation, Blogs/News Letters (particular interest and enthusiasm for cars will be useful) product testing on Comparison sites, maintaining and looking after Review sites and providing feedback, creating email campaigns, cross selling to existing clients. The role will suit someone who is multi skilled with a proven record of success be it an enthusiastic web user or experienced marketeer. You will possess a good understanding of getting the best out of the web, social media and a flair for all things marketing.