GetHuman: ~shane - can you tell our other US Citizenship & Immigration Service (USCIS) customers when your case took place?
~shane: Yeah. It was afternoon, on November 19th.
~shane: "Schedule Appointment" was why I was trying to call.
~shane: Getting a human at US CIS is impossible because only heartless ******** would work for US CIS. None of them are "human"
~shane: I'd give them a three out of five for ease of finding your way to help.
~shane: I'd give them a five out of five on communication.
~shane: For that I would say three out of five.
~shane: Call them early in the day or late. Don't forget any personal or account information you might need for US Citizenship & Immigration Service (USCIS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shane taken from his US Citizenship & Immigration Service (USCIS) customer service problem that occurred on November 19th, 2017.