“When I received my diagnoses of thyroid cancer I went into total shock. I just closed down, I did not know how I was going to get through this difficult time, I did not know how the French health care worked and I did not speak French.
I telephoned Cancer Support France and asked so many questions; I was then given an "active listener”.
On our first meeting, we discussed my needs, my fears and concerns. The amount of help that I received was invaluable; my new friend came to see me every week. She attended hospital appointments and translated for me. She arranged all my medical papers and correspondence. She also spoke and supported my family. She allowed me to open up and let out all my emotions, it was handled with great respect and privacy.
I can honestly say that the help that I received was instrumental to my recovery.