1.1 We are committed to safeguarding the privacy of our supporters.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and supporters; in other words, where we determine the purposes and means of the processing of that personal data.
1.4 In this policy, “we”, “us” and “our” refer to Blue Cumber Tours Limited T/A BC Motorcycle Tours. For more information about us, see Section 19.
2.2 We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is www.google.com/analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is through the data subject’s consent and our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process your account data. The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent for our legitimate interests, namely the proper administration of www.bt4tw.co.uk and Bike Tours for The Wounded.
2.4 We may process your information included in your personal profile on our website. The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent for our legitimate interests, namely the proper administration of www.bt4tw.co.uk and Bike Tours for the Wounded.
2.6 We may process information that you post for publication on our website or through our services. The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent of our terms and conditions.
2.7 We may process information contained in any enquiry you submit to us regarding goods and/or services. The enquiry data may be processed [for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
2.8 We may process information relating to our customer relationships, including customer contact information. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.
2.9 We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
2.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent to our private policy.
2.12 We may process information about the health of wounded soldiers/veterans. This data may include any allergy information, health problems, alcohol intake, height and weight. The source of this data is the wounded person or carer. This data may be processed for the use of determining the correct rider for the person. The legal basis for this processing is the consent of the named person.
3.1 We will use your personal data for the purposes of automated decision-making in relation to cookies within our website.
4.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. (See section 4.3 for more information).
4.3 We may disclose personal data to our partner Blue Cucumber Tours LTD. See section 22 for information on the relationship between Bike Tours for the Wounded and Blue Cucumber Tours LTD. We disclose this data for the purpose of delivering our service.
4.4 Financial transactions relating to our website and services are handled by our payment services providers, PayPal and WorldPay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://www.paypal.com/en/webapps/mpp/ua/privacy-full and https://www.worldpay.com/uk/privacy-policy.
5.2 We and our other group companies do not have any facilities outside of the UK.
(a) Health information will be retained for a minimum period of 12 months following the initial date of retrieval, and for a maximum period of 24 months.
(a) The period of retention of any personal information will be determined based on your involvement with the named company Bike Tours for the Wounded.
7.2 We will store all your personal data on secure cloud based servers, personal computers and mobile devices, and in secure manual record-keeping systems.
9.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting motorcycletoursusa.co.uk when logged into our website.
9.13 You may exercise any of your rights in relation to your personal data by written notice to us or by phone or email methods, in addition to the other methods specified in this Section 9.
13.1 In respect of the processing and holding of personal and health data, we do not act as a data controller; instead, we act as a data processor.
19.2 We are registered in England and Wales under registration number 08556071 and our registered office is at Unit 3, Greenline Business Park, Wellington Street, Burton upon Trent, DE14 2AS.
19.3 Our principal place of business is at Unit 3, Greenline Business Park, Wellington Street, Burton upon Trent, DE14 2AS.
20.1 Our representative within the European Union with respect to our obligations under data protection law is Amy Clover and you can contact our representative by the contact details found at https://myguidedmotorcycletours.co.uk/contact.
21.1 We do not by law require a data protection officer as the named business Blue Cucumber Tours LTD T/A BC Motorcycle Tours does not employ more than 250 staff.
22.1 Blue Cucumber Tours LTD T/A BC Motorcycle Tours is currently a main sponsor of Bike Tours for the Wounded and provides financial support and management support so that it may continue to offer its beneficiaries the support and services that they currently undertake.