We offer STANDARD and EXPRESS shipping options to all customers within Australia. All orders are dispatched within 24 hours of placing your order to us. We use Australia Post for our delivery service.
For international customers, we offer a flat rate of $50 Express Shipping or $25 standard Shipping worldwide.
VURDAN is happy to offer a refund on purchases that are unused and in the same condition that you received them, (excluding personalised items) within 14 days of purchase.
Merchandise must be returned to VURDAN within 14 days of purchase.
All items must be returned in the original packaging. with a valid proof of purchase.
Return address is: Zoope Pty Ltd, 15/40 Harold Street, Hawthorn East, VICTORIA 3123, Australia.
All personalised items are not eligible for returns, so please choose carefully.
All returns and exchanges will not be processed until the product is returned to VURDAN.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original payment method used at the time of purchase within 24-48 hours.
Please note that original shipping charges or related expense e.g. duties and/or import taxes will not be refunded. Once a refund is processed, your financial institution can take 3 – 7 business days to process the funds back into your account.