No. 38 offers all the little extras that make for a memorable stay: from fresh orange juice delivered as a free wake-up treat to complimentary taxi service to The Tavern restaurant to a gorgeously decorated interior with an art collection you’d want to take home. Truly a top notch experience.
Incredible staff, friendly, helpful, super nice.
Great place, great location, friendly and helpful staff, would gladly stay here again!
Excellent boutique hotel. Clean, comfortable, spacious, amazing showers, comfortable beds, free parking. Can't ask for more.
One of my normal hotels as I work in Cheltenham and stay here every few weeks. I’m not sure if there has been a change in management as there use to always be room complimentary upgrades to better rooms if these weren’t sold out however this seems to have stopped and these rooms go unused. I checked in late and even asked about them to not be offered it. Little things like that make all the difference and make you want to return as you feel like a valued customer. It’s honestly making me think twice about booking this over the malmaison.
Part of my reason for booking here was the car parking so when the car park was full my initial feeling was negative. But as soon as I went in I received a friendly welcome, was immediately given residents parking authorisation & had to drag myself away from the comfy sofa by a roaring fire in the lounge, up to my room. The room wasn't enormous but everything is there & the bed was ridiculously comfortable. Bathroom was big with a great shower & well stocked with lotions, gels, shampoo etc. Having a pre-breakfast tray (juice & pastry) left outside the room at 7:00am was a lovely touch. Overall, they get all the little things right which makes for a great overall stay.