Boy, I really hate such posts, as if you'd take it up the buttocks if that was you; if so, don't bother buying new. Of course OP was silly to take the car 'as is' even though there's an obvious scratch, but, cmon, it's a freaky new car, s/he should expect it to be virtually 'perfect'. The dealership's basically slimy for trying to 'get away' w/ it.
+1, and for those posts that say it's a Mazda and not a Ferrari; not everyone can afford a Ferrari. I don't care if it cost $2, $200, $2000 or whatever. If I buy a new car, I expect it to be perfect.
Virtually perfect from stealerships. Not happening.
Write a letter to Mazda Canada. If the scratch can't be fixed. I would demand a new hood. Make sure you write in there that the dealership acknowledges it's at fault and agrees to fix it until they refused. Mazda Canada may reimburse the dealership so they be willing to get you a new hood. Otherwise, use your skills and sue them.
damn good work. I need some of your negotiation skills. Need to find that woman that destroyed my car last week and demand a new car. Anyways, enjoy the new ride.
You need to dump your car into a lake, so you can upgrade to a F type.
FYI I just got a call from the dealership and they are going to replace the complete hood of the car.
Your a little late to the party. Post #26 above op got the dealership to replace the hood.
this wasn't exactly cheap, 35,000$ pretty much.
luckily I didn't have to raise a stink for this issue, the hood is being replaced next week, hopefully all is good after that.
Make sure you look over the new hood good. Have they told you where the new hood is coming from?
I would of simply negotiated a further discount, or let them repaint.