Business process automation (BPA) is the use of technology to automate activities or services that accomplish a specific function or workflow. It is a crucial part of digital transformation, as it increases service quality, improves delivery time, and contains costs in any operation.
Within our BPA solutions, automated business processes are managed collectively to improve an organization’s overall workflow by achieving greater efficiency, adapting to changing business needs, reducing human error, and clarifying job roles and responsibilities.
Like a train track, a well implemented BPA solution ensures your processes reach their intended goal in an accurate and timely manner. And embedded tracking functions enable you to keep an eye on the status of your processes within the established workflow.
Business processes are typically triggered by an event, such as the filing of an expense report. This trigger event initiates a set of predefined processes, or workflow steps. The workflow concludes when the final step is taken, such as when the employee is reimbursed for the submitted expenses.
When you automate a workflow, you create an owner for each step of the process. Typical steps include initiation of a transaction, input of related data, and eventual approval or rejection. Each is bound to one or more individuals expected to perform an action as part of the step.
Our process automation solutions keep track of each transaction as it passes through the workflow. At any point along the way, stakeholders and others granted permission can open a record to determine its status, or they can generate reports for a bigger picture of progress as a team. Enabling this level of information transparency in your business process reinforces the accountability of all stakeholders.
The goal of BPA is not only to automate business processes, but to simplify and improve business workflows as well. BPA can be a standalone initiative or part of a larger, overarching business process management strategy.
This Agile approach enables us to meet your mission and business needs for BPA while reducing time, cost, and risk. We ensure every project benefits from repeatable, effective, and efficient practices.
Contact us today and let us show you how our BPA solutions can dramatically boost the efficiency of your operations.