UK Consumer Rights Act - Can a third party rectify a fault? Just over a month ago, I purchased a second hard car from a dealership. The car came with a 3 month warranty which stated that if anything goes wrong, it needs to be taken back to their workshop. After the first week, the car broke down. I was unable to recover the car back to the dealers workshop as they are a 2 hour drive from my home. The dealership agreed for my local, experienced mechanic to fix the issue. The car was returned and it broke down for a second time. Again, the dealership agreed for the same local mechanic to fix the issue. The car has now broken down for a third time. This time I was closer to the dealership for it to be recovered to their workshop. I have requested a refund from the dealership, but they are saying they never had a chance to look at the car and resolve the issue themselves. They have stated that they were relying on my judgement to choose a mechanic in my area. Based on this, they are refusing to refund me the money, but have instead offered a third repair. In an email between us, they have also admitted that their workshop have diagnosed the same issue. They are also back tracking to say that the issue has happened a third time because my mechanic didn't do X, Y or Z. Both the dealership and local mechanic were in contact with each other during the two repairs. The car has spent more than 14 days out of my possession. I have obviously lost trust in the car and I'm out of pocket (getting trains and taking time off from work etc). As per the Consumer Rights Acts: You don't have to accept a second repair if something goes wrong and you'd rather not keep the car. You can ask for your money back if: the repair hasn't solved the problem another problem has developed Do my rights still stand even if the dealership haven't done the repairs themselves? Surely it's up to the dealership to do their own due diligence before agreeing to a repair by another mechanic?
Although the local mechanic was suggested by you he was paid by the dealer, and hence was acting as the dealer's agent in the repair. If the dealer did not want to accept this then they could have simply insisted on doing the repair themselves. The dealer is responsible for the actions of their agent, and they cannot run out the clock on the warranty simply by failing to repair the fault. You could write to the dealer saying that you will accept their third repair on the understanding that the fault and two attempts to repair it predate the expiration of the warranty and hence you retain the right to return the car if this third attempt at repair does not remedy the problem. Or you could simply insist on returning the car for a refund. If they won't take it, write a letter stating that either they agree to take it back or you will take action in the county court to recover your money. Most businesses will conceed at this point because spending time in court is expensive even if you win. I say "write" because that means they can't deny agreeing later on. You can of course hand them the letter yourself rather than sending it by post.
united-states Meet the word &quot;clawback&quot;. The general rule is that anything you do simply for asset protection can be undone by the government or courts. See the excellent book by Adkisson and Riser titled Asset Protection. First, the creditor is going to ask about all your assets including transfers. You have to answer truthfully, or else you open a whole other can of worms. The creditor and court will look at the character of these transactions. Suppose you sell a Ferrari worth $200,000 appraised value, to your brother for $155,000. However, it was an open eBay auction. Plaintiffs review it, hoping to find it was a &quot;vest pocket&quot; sale rigged to be unappealing to anyone but family. Wrong: it was a competent and earnest listing, which did attract 12 stranger bidders, and 3 bidders took up your offer to let them inspect the car. And according to Ferrari brokers that price was realistic given the soft market. Your brother simply outbid them, for nostalgia reasons. You did get the money and did use it to settle with creditors. That sale will be considered legitimate, because there's extensive provenance held in reliable third party hands (eBay). You sell the Ferrari for $100 to your brother. The court will presume that you intend to buy the car back for $100 after your legal troubles have cleared. This sale will be declared invalid, the Ferrari clawed back, and the creditor will be able to target that asset. The same thing can happen if you are insolvent, expect to enter bankruptcy, and pay a creditor &quot;out of turn&quot;. E.G. you settle your debt with the country club (so you can keep attending) before you pay your tax bill. The creditors, IRS or court can &quot;claw back&quot; that payment. That happened to my family's business once. Meet the word &quot;Penalties&quot;. OK, so what does a dumb crook do? They lie about their assets. They testify &quot;I crashed the Ferrari on the property, it was a basket case. I parted it out and chopped up the rest, threw it in the weekly trash week by week&quot;. And they can produce no documentation of any part sales. Meanwhile, plaintiff had already pulled DMV records and found it's currently registered... to the brother, with a DMV sale price of $100. They sent over a detective, who has pictures of it sitting in the brother's garage. And plaintiff gleefully maneuvered the dumb crook into a lie under oath. And now they face judicial punishment - including harsh fines, and jail for contempt of court or refusal to disclose. This bypasses the Fourth Amendment, so there is no trial for proof of guilt. But it's a government agency, not a private party All the moreso, then. Government has the right to bypass some of the rules for private parties - such as being able to do asset search, subpoena, or attach assets without filing a lawsuit. The IRS is probably the most experienced at pursuing asset hiders. They have &quot;their own&quot; Tax Court which does exclusively tax cases.
It depends on the warranty itself. Here is one warranty, which only protects against manufacturing defects and excludes any software issues (whether pre-installed or user-installed). I'm a little surprised that a manufacturer is willing to include someone else's software under their warranty. This also excludes failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials failure of, or damage caused by, any third party products, including those that X may provide or integrate into the X product at your request This does not say &quot;If you change the OS, you void the warranty&quot;. But, if you change the OS and that causes hardware damage, that voids the warranty. The next question is, what evidence do you have that the problem is a manufacturing problem rather than a consequence of changing the OS. They would have to answer the same question in court. It is legally absurd to claim that you have to prove that it is logically impossible that you contributed to the problem, you only have to prove by a preponderance of evidence, when you take them to court. The burden of proof rests on the person who makes a claim. You claim that the product was defective, now you must prove it. But you don't have to prove it to the standard of absolute ccertainty.
If I may paraphrase the scenario: The customer has a contract with the insurer The customer is contemplating undergoing a certain procedure and is unsure if it is covered under the contract The customer calls the insurer to ask this specific question The insurer says "yes" The customer undergoes the procedure The insurer refuses to pay on the ground that it is not covered under the contract. Let's put aside issues of evidence and what can be proved and assume these facts are not in dispute. There is no question that the contract has been renegotiated; it hasn't. This avoids the necessity of considering if the insurer's employee has the authority to do this or it the customer can rely that they do even if they don't. There are two possibilities: The procedure is covered and the insurer must pay under contract The procedure isn't covered and the insurer must pay under the tort of negligent misstatement. The insurer is vicariously liable for the actions of its employee. The insurer owes a duty of care to a customer who asks such a question to answer it correctly. It is foreseeable that the customer would act on the insurer's advice and incur costs that they may have avoided if the correct advice had been given. Nothing is ever certain in the law but this is as close as you can get.
In principle, a verbal contract is just as binding as a written contract. The catch is that it can be difficult to prove what was said. Unless you have witnesses, it would just be your word against his. As DStanley says in the comments, if you have proof that you paid half -- canceled checks or receipts or whatever -- that would be evidence that there was some sort of agreement. Whether your daughter is allowed to drive the car on a specific day depends not just on who owns the car but who has legal custody of your daughter. If a friend of hers said that it is okay with him for her to drive his car to a wild party where there will be drugs and an orgy, the fact that he has full title to the car does not mean that her parents have no right to tell her she can't go! You didn't say what the custody arrangements are, but if you have full custody or shared custody, this would give you certain rights to tell her what she is and is not allowed to do.
Please note that I'm not a lawyer. If you need specific legal advice, please consult a qualified attorney. Every time someone buys an item from someone else, there's at least an implied contract of sale where the seller of the item agrees to give the buyer the item to be purchased in exchange for a sum of money or other object of value which the buyer agrees to pay as consideration. Generally, in an online purchase, a contract of sale is completed when payment is made and the product has shipped. If the seller fails to provide the item you intended to buy after you make your payment, that's a breach of this contract of sale as the seller has failed to execute their end of the contract. I seriously doubt a "no refunds" policy would excuse the vendor for breaching the contract of sale. If you cannot resolve the issue with the vendor, then your best bet is to initiate a dispute through your credit/debit card issuer.
One can certainly remove a trademark from an item that one owns, whether it be a car, cell phone, blender, or computer. Using some other firm's mark would not be trademark infringement if one did not try to sell the item. If the logo was complex enough to be protectable by copyright, copying it might be copyright infringement, but for such personal use it might fall under an exception to copyright, depending on the country. In any case a copyright infringement suit in such a case seems unlikely. For a car, registration is generally required, and must accurately specify the make and model. The same is true for insurance coverage, a falsely stated make or model would be fraud. If one were to sell the &quot;rebranded&quot; item, one would have to make the situation clear to any potential buyer, otherwise this might be some form of fraud.
Agreement You say: my landlord added a clause stating: &quot;All moving must be done in rear of driveway or pay $250 (near basement door)&quot; Was this addition made at the time you signed the lease or subsequently? This matters because the terms of a contract cannot be changed unilaterally, they must be agreed. If the change happened after the lease was signed then , unless you agreed to it, it has no effect whatsoever. Since that resolution is boring; I will assume that it was always there. Enforcability Is this actually enforceable, since I did park in a public space and not necessarily on his property? Yes, it is enforceable. People can agree in a contract to do (or not do) anything so long as that thing is not illegal - that is what a contract is; a legally enforceable agreement for two people to do certain things. You agreed &quot;All moving must be done in rear of driveway ... (near basement door)&quot; and you didn't do what you agreed to do. Therefore you broke a term of the contract. It doesn't matter that you don't know why he wanted you to do this or if it was reasonable or if it meant that you couldn't use your parent's truck - if these were issues for you they should have been raised before you agreed to do it. If the clause said &quot;When moving out you will wear a blue double breasted suit with a yellow and purple bow tie&quot; then that is what you must do. Consequences There are a number of options open to the wronged party when the other party breaches a term of a contract. The most relevant in these circumstances is to sue for damages. So how much are damages? Well, they are an amount to restore the wronged party to the position they would have been in if you hadn't broken the agreement. In situations where damages can be hard to calculate, contracts can make a provision for liquidated damages; a pre-agreed amount of what the damage will be: in this case &quot;$250&quot;. However: In the United States, Section 2-718(1) of the Uniform Commercial Code provides that, in contracts for the sale of goods: Damages for breach by either party may be liquidated in the agreement but only at an amount which is reasonable in the light of the anticipated or actual harm caused by the breach, the difficulties of proof of loss, and the inconvenience or nonfeasibility of otherwise obtaining an adequate remedy. A term fixing unreasonably large liquidated damages is void as a penalty. This largely mirrors the common law rule, which applies to other types of contracts under the law of most US states. On the face of it, it would appear that $250 may be &quot;unreasonably large&quot; given the nature of the breach where it appears that the landlord has actually suffered no damage.