Is informal written consent, such as through text messages or email, legally binding? For this question, let's assume the contract is for common goods and services. First hypothetical scenario: I meet a plumber on an online marketplace, like Facebook or Craigslist, and he writes that he will fix a problem in my bathroom. He guarantees that he will pay for any unexpected damages that might happen during the repairs. Second hypothetical scenario: I hire a local graphic designer to create a logo for my new business. In an email, the designer agrees to transfer all copyright claims to the work once they have been paid. This agreement is made through email, not a signed written agreement. Are the promises made in either of these cases legally binding?
Contracts don’t have to be in writing Generally, there are specific exemptions. For example, in some jurisdictions, copyright transfers have to be in writing. Written contracts do not have to take any particular form Again, in general, some specific contracts may need to be in particular forms or explicitly deal with particular matters. Writing doesn’t mean ink on paper Of course, ink on paper is “writing” but so is an email, a text message, a Facebook post, a photo, a comic book. In law, writing simply means a semi-permanent record. Signatures are not required Unless, of course, they are in the specific circumstances. Your examples The plumber’s promise is both binding and unnecessary - the plumber is responsible for his own negligent acts and omissions even without such an agreement. On the other hand, if you promised not to hold him responsible, that promise would be binding. The designer’s agreement to transfer copyright is binding even where such agreements must be in writing because it is in writing. See What is a contract and what is required for them to be valid?
Content posted to the web is usually openly accessible to all (unless protected by a password, paywall, or similar restriction). But that does not mean it is freely copyable by all. Such content is protected by copyright in just the same way as if it had been published in a book of essays by various contributors. Unless the copyright holders (who are likely to be the original authors, but might not be) give permission, or an exception to copyright applies, copying such content would be clear and obvious copyright infringement, and any copyright holder could sue for damages. Permission could be given by publishing the content under a permissive license, such as a CC-BY-SA license, or any of many other available permissive licenses. Or a would-be reuser could find the copyright holders and ask for permission. If the holder cannot be found or identified, or does not respond, then no permission has been granted. In the US the main exception to copyright is fair use. See this answer and other threads with the fair-use tag here for more on fair use. Since the question seems to contemplate using the whole of the posted content, since it might well damage any potential market for that content, and since the use does not seem to be &quot;transformative&quot;, nor used for criticism or comment, a finding of fair use for this situation seems unlikely. But Fair use findings are very much fact-driven, and the exact facts do matter. Thus I cannot be at all sure whether a court would find this toi be fair use or not. In other countries there are a variety of exceptions to copyright, and I have not come close to reviewing them all. But none of the ones I know of seem to apply to the situation described in the question. Many are narrower than the US concept of fair use. I fear that without permission, copying this content would be infringement. However, it would not be infringement to create a site that includes a link to the existing content, and a summary or description of that content, along with new content, including comments on the old, with brief quotes to indicate what is being commented on.
does the email chain above set out a legally binding contract, would it stand up to the test in a court Generally speaking, yes, unless you signed a "more formal" contract thereafter. The more formal contract would supersede the email chain. Furthermore, the subsequent conduct by both parties evidences the existence of a contract. The fact that you have been provided with the service and that you have been charged for these ~12 months evidences the formation and existence of a contract. is the breach of contract sufficient to give us grounds to terminate the contract? Yes. To substantiate a claim of breach of contract, you will need to provide evidence that the "24/7/365 support line" is missing or unacceptably subpar in that it has caused you losses (such as downtime and consequent impact on your operations), or that such pattern of service disruptions would subject your company to imminent risk of losses if you were forced to stay in the contract for the remaining ~24 months (obviously, you will need to establish that this item or feature is not just incidental to the contract).
First, the press release is copyrighted from its inception and may have been work for hire (a close call since you wrote them for an LLC and the LLC had a deal with them). There is a copyright in someone, although the absence of a copyright notice limits the remedies available for infringement. Second, a link is not a copyright violation. Third, copyright protects an exact manifestation of an idea or description of a fact, not the idea or fact itself. Fourth, there are two different doctrines that could protect an exact copy of a press release. One of two doctrines, which applies if the press release has been released to the public, is an implied license. Press releases are meant for the general public and reprinting them when that is their intended purpose is an implied grant of permission. In the same way, if you have an unfenced front yard to a concrete path leading to your front door, anyone who wishes to meet with you has an implied license to walk up to your door and knock. Whether this implied license can be revoked or not is a harder question. The other of the two doctrines, which is not limited to press releases that have been released, is "fair use". In this situation, when the work was short, has been released to others, has limited literary value, transmits unprotected facts relevant to you, relates facts that may also be a matter of public record (the sale anyway), and you aren't trying to profit from the text of the press releases themselves just from the facts that they convey, the case for fair use is pretty decent even though this is a business use. Ultimately, however, to be squeaky clean and avoid litigation, you can link rather than regurgitate the press releases, and can write your own statements about the facts in them from scratch. This information is not privileged or trademarked. If you didn't sign a non-disclosure agreement (NDA) or if they were released to the public, they aren't subject to trade secret protection either. If they were only released to the customer whose sale was involved and there is an NDA they could conceivably be trade secrets but even then the case would be very weak since the information doesn't create value by virtue of being kept secret.
Why is this reply not considered an agreement to sell the company? Because a sender's opportunism regarding the bizarre contents of the autoreply preclude a finding that there is a meeting of the minds. Could someone get out of a contract by proving that their email agreeing to it (e.g., &quot;Yes, I agree to the contract&quot;) was an autoreply? It mostly depends on the element of authorization to set up the autoreply that way. If the person who wrote the autoreply was authorized by the user of the email account to set it up that way, the contract binds the user. This form of blind and reckless formation of contracts is an extreme scenario of Restatement (Second) of Contracts at §154(b). The contract might be null and void as unreasonable, contrary to public policy, and/or on other grounds. But a wide range of scenarios would fall short of warranting a nullification of the contract. (Disclaimer: I am affiliated with the linked site.)
First of all, a contract is valid without a signature and even without being in writing; all that is needed is consent by the parties. Therefore, the signature is merely evidence of that consent and is only relevant if a dispute arises over the general consent or the particular terms that were consented to. A digital signature would make it harder for Bob to argue that those were not the terms he signed but if I have Bob's signature on them then the onus of proving he didn't sign rests with Bob, I don't have to prove he did. All of the methods you suggest are valid as would an email saying "Got the contract. I agree. Bob."
We cannot dispense personalized legal advice: that is what your attorney is for. However, I agree with your analysis that this is most likely covered by fair use, and indeed it is not obvious that you have taken anything that is protected. There is no creativity behind a number such as entries in the &quot;I did N pushups&quot; column. The arrangement of data into a web page passes the smidgen of creativity test, but &quot;210&quot; is not a creative number. The terms of service of a website cannot negate your right to use the website however you want in a non-infringing way. If your use is &quot;fair use&quot;, then they can't tell you that you can't use it. In case it turns out that &quot;fair use&quot; fails, the matter would hinge on what exactly the TOS says. They may have granted you permission to make use of their &quot;information&quot;. So there are three positive avenues for you to consider: not protected, fair use, and permitted. A practical difficulty is that a university lawyer is only interested in the interests of the university, and they are as likely to say &quot;don't do that&quot; or &quot;get permission&quot; as they are to say &quot;that is fair use&quot;. You can hire a lawyer who is paid to care about your interest, though there is never a guarantee that the lawyer's advice is correct. I think it is likely that the lawyer will tell you to not say anything until legally forced to, given the apparent rebuff of your request for special permission.
It might maybe be enforceable under contract law. One party offers something of value (information) under the condition that they get something of value (non-disclosure). Obviously there has to be agreement in advance of disclosure. The matter is even clearer-cut when the information is protected by privacy laws, therefore conditional consent makes the difference between invasion of privacy and not. Cohen v. Cowles Media, 501 U.S. 663 is a case where information was disclosed to reporters, provided that his identity be kept confidential. While the reporters agreed, they nevertheless published plaintiffs name, and he got fired. He sued (fraudulent misrepresentation and breach of contract), and ultimately won (under the theory of promissory estoppel).