I want to send a cease &amp; desist letter, but the infringer has no contact info I am the developer of a program called EditVideoBot, a video and photo editing program that operates out of Twitter, Discord, Telegram and its own API, with over 250,000 users collectively. I've been using this name and branding since August of 2020. I was alerted by some of my users of a webpage that is attempting to bait users into using their own product by repeatedly using my creation (EditVideoBot's) name in the title and contents of the article. This webpage can be found here. As the webpage says, this article was created on 7 July this year and is clearly using my product's name in order to gain search engine ranking and confuse users who are attempting to reach my website/social media profiles. I want to send a cease &amp; desist letter to them, before taking any other actions, but they provide no method of contact on their website (botghost.com). What should I do? How can I contact them? I could send the email to something like webmaster@botghost.com or root@botghost.com as I know they're running an email service on that domain, but there's no guarantee that they'll actually ever see it, especially since it's not provided on their site. What can I do?
Short preface: You might want to consult with a lawyer if what that website does really constitutes trademark infringement. But the question did not ask for that. It asked what to do if you want to send a C&amp;D to a website without contact information. That's the question I will answer here. Whether or not the C&amp;D letter itself has merit in this particular situation is another question, and probably one which would violate our &quot;specific legal advise&quot; rule. You can use a whois-database to find the public information on who operates a domain. Doing so for the domain in question yields that the contact information of the actual domain owner was &quot;Withheld for Privacy Purposes&quot;. That means the domain was registered through a domain-by-proxy service. The postal address in Iceland you see in the record is the address of that service, not of the domain owner. But you can see the registrar which hosts the domain: &quot;Name Cheap Inc.&quot;. So that's somewhere you can address complaints to. If you cause them enough problems, then you might be able to get them to take the website down. Those discount webhosters don't make nearly enough money per customer to fight their legal battles for them. Just reading a C&amp;D letter already costs them more than hosting a website for a year. So they might just fire the customer to avoid the trouble of dealing with you. But then the website might just reappear hosted by some other company a day later and you are back at square one. The registrar should also be able to tell you the real identity of the person who operates the website. However, they will likely not tell you without putting up a fight, as revealing private information without being legally obligated to might make them liable for violating a bunch of privacy laws. Ask your lawyer if there is any hope to get a subpoena forcing them to give you the identity.
(Assuming the jurisdiction is the US.) Your question I was wondering whether there are any limitations on using photos of private individuals on websites. is the least of your potential problems. Photos of the public taken in public are mostly legal to use and publish, and you own the copyright on the photo, and generally don't need a model release. But your plan of posting the photo with accompanying information about (alleged) fraud: There's a fraud conducting business in my state and I want to create a website that warns others of his fraudulent practices. is potentially legally problematic. As phoog indicates in his comment, you need to be aware of defamation, both at the federal level and among states, as some have criminalized defamation (Wikipedia). Libel is the publication of provably false facts by one person about another person. For a full outline of defamation (libel and slander, and including private and public figures), see Libel and Slander | Nolo.com. What you want to do is publish "facts" about this alleged fraud on the website with a photo of the individual, linking the fraud allegations to them. That is potentially libelous. The facts of the fraud may be provably true, or they may be provably false; that remains to be seen. But the facts don't matter when considering what actions the person can take against you if you publish such information on your website. If this business and the individual(s) feel they are not committing fraud, they can sue you for libel in civil court, alleging that you have damaged their reputation and impacted their business by publishing those facts on your website with the photo identifying the person and their business. If they take legal action, and you can prove the business and the individual(s) are committing fraud with provable facts - hard evidence of fraud, such as legal documents and court judgments - than you should (no guarantees) be able to successfully defend yourself in a libel suit brought against you by that person. Even if the business and the individual(s) are aware of facts that prove their fraud, and know they will probably not prevail in court, they can still take you to court, and it will cost you whatever time and money it takes to defend yourself. My responses above concern what legal actions the alleged could take against you if you published the website with the photo and information about the alleged fraud. No one here is advising you to put up the website with the photo and the "facts" as you see them, even if you have hard proof of the facts of the fraud; you should find legal representation before taking any action with the website. And, no one here is advising you to open any legal action against the person; that's your choice in terms of determining your case and if you can show actual harm that was caused by the alleged fraud by the individual, and you should find legal representation before taking any action.
Your issue is trademark, not copyright. If these other guys use their mark (product name) in commerce but did not register it, they have an unregistered trademark which you could be infringing. Between two users of the same trademark, the first to use in commerce wins. (There is a territorial component but with the Internet, meh.) If the trademark is registered that gives them a presumption of validity. Trademark infringement is concerned with consumer confusion. If someone uses someone else's trademark in a way that confuses consumers as to the origin of the goods, that's a problem. What this means is that if I make tires with the name Sportie and someone else makes soap also with that name Sportie there is not a high likelihood of confusion. Likewise a hotel in Washington called Runner's Cove probably doesn't infringe a shoe store in Florida with the same name. Fantasy games and fantasy books sold over the Internet? Sounds like a potential problem that you might want to clear up before the second book.
Given a large database of email addresses that you can't prove have given consent to receive email, the only legal thing to do with it, is to (securely) delete it. (I am going to switch your question about a larger company to a bank: in the UK, big pharma is forbidden from advertising to individuals.) In principle the rules are the same for a huge bank and everything down to a self-employed plumber. In practice the plumber will be told "don't do that again" rather than fined. This case was treated under the Data Protection Act, which has a maximum fine of £500,000&nbsp;&ndash; so a big bank would probably have been fined more, but not necessarily much more. Under GDPR, fines are related to turnover, so the fine would be a lot bigger for a large bank. The incident is a year old now. Details here.
You can put anything you like in a ToS document, but not everything you might put there will be enforceable. By posting something on the web, you are inviting anyone to read it. In some jurisdictions that may include the right to make and store a personal copy, although not multiple copies or a copy for commercial use. You can taker technical measures to prevent automated access and automated downloads (scraping). There was a case (hiQ Labs, Inc. v. LinkedIn Corp, 938 F.3d 985 (9th Cir. 2019)) in which access restrictions were held binding in a US court, but in that case the site owner had notified the would-be reuser (a competitor) directly. The laws on this sort of thing may differ from country to country, and are not as well-settled as older parts of the law tend to be. The question asks: can I list in my terms of service that all users acknowledge I own their posts ... The only way in which the host could &quot;own&quot; the posts would be if the users transferred copyright to the host, or granted the host an exclusive license. Under US law this would take a written and signed document. Clicking an &quot;I agree&quot; box or button might constitute a valid signature. A statement that &quot;by using this site you agree ...&quot; would pretty clearly not. You might prohibit bots copying from your site and posting duplicates, but to prohibit users re-posting their own messages elsewhere is harder, legally, and leas reasonable in my view. Under US law you could not actually file suit for copyright infringement until you had registered the copyright, but that is not true in many other countries.
No-ish, it is not. The relevant sticking point would be in their DMCA takedown notice, where they have to follow 17 USC 512(c)(3)(A) and include in their notice (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. The key here is having a "good faith belief". There is a credible scenario where a company A could file multiple notices for the actually same material B posted by the exact same person C, where the person has the right to post that material, and do so in good faith. If A was not able to locate evidence of the permission to C, then they would shift the burden of proof to C – "good faith belief" doesn't mean that they have to be right, just that they have to actually think they are. If C also uses the name D, A would not be able to determine that the work was licensed to D based on the fact (once they know that) that it is licensed to C. DMCA abuse is not an permanently open escape hatch. 17 USC 512(4) states Any person who knowingly materially misrepresents under this section— (1) that material or activity is infringing, or (2) that material or activity was removed or disabled by mistake or misidentification, shall be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it. See Automattic Inc. v. Steiner, 82 F. Supp. 3d 1011. The ruling judge found that "Defendant could not have reasonably believed that the Press Release he sent to Hotham was protected under copyright". The appeal court drew on precedent and dictionary to fill in gaps w.r.t. "good faith belief", that the person should have known if it acted with reasonable care or diligence, or would have had no substantial doubt had it been acting in good faith, that it was making misrepresentations In this case, the abuser was flagrantly abusing the takedown system, and there is some reason to believe that in the instant case, the abuser had actual knowledge of non-infringement. Rossi v. Motion Picture Association of America provides an alternative outcome. In this case, Rossi operated a website that appeared (note the word appear) to offer free downloads of movies, and the rights-holder MCAA filed a takedown notice. In fact, it did not offer any such downloads, but MCAA's investigation stopped prematurely. This court held that "good faith belief" is subjective, so Rossi did not prevail. It is no doubt crucial that Rossi actually counted on his customers thinking that you could get actual downloads of protected material. Whether or not a DMCA abuse suit would succeed would depend very much on the factual details of why the material is not infringing, and how easily the rights-holder could know that there was no infringement.
Generally speaking, if a person sends you an email you can publish it. Like if they call you a bunch of nasty names, or threaten you in some way, that information is yours and you can publish it. However, I'll give you three scenarios where you should not publish an email sent to you (and I'll edit to add more if they come up). Private facts. There is a tort called publication of private facts. A plaintiff must establish four elements to hold someone liable for publication of private facts: Public Disclosure: The disclosure of facts must be public. Another way of saying this is that the defendant must "give publicity" to the fact or facts in question. Private Fact: The fact or facts disclosed must be private, and not generally known. Offensive to a Reasonable Person: Publication of the private facts in question must be offensive to a reasonable person of ordinary sensibilities. Not Newsworthy: The facts disclosed must not be newsworthy. Stated differently, the facts disclosed must not be a matter of legitimate public concern. From Digital Media Law Project Note one thing - the offensive fact does not need to have been completely private for you to be liable, it must not have been generally known. In other words, someone like you who has a really low "public" bar needs to be careful. Also note that your buffer system might not help if the facts you publish are about someone other than the email sender; you are the one who published them. Stolen Information If someone sends you some intellectual property of a third party it is not yours to publish. Trade secrets, copyrighted works, prototype photos, etc. The sender might be breaking the law by sending the stuff to you but you're the one who published it so you can join as co-defendants. Barrett Brown was indicted for sharing a link to some stolen information. A link! He's in prison on other charges. Copyright held by the original sender (ht to @Dave_D) If the sender is the original author of the email, then the sender holds the copyright to the body of the email. Publishing the email violates the copyright. However, you could account for this in your buffer. Maybe. I am not sure is that is explicit enough.
If an AI chatbot such as Bing Chat or ChatGPT said factually untrue things that did measurable harm to a real person's reputation, would that person have a case against the company that owns the chatbot for defamation? There can be liability for defamation, although the circumstances would determine who the liable party is. For instance, an owner's warning to the user about a risk of inaccuracies may have the effect of shifting to the user the issue of requisite degree of fault. See In re Lipsky, 460 S.W.3d 579, 593 (2015). The user ought to be judicious as to whether to publish the chatbot's output. Ordinarily, negligence suffices for liability in a scenario that involves special damages, i.e., concrete, ascertainable harm. My understanding is that a key part of defamation is malicious intent, which does not really apply to a non-sentient piece of software. Under defamation law, malice is not about feelings or emotional state. The term refers to reckless disregard for the truth or falsity or the statement or to publication despite publisher's awareness of the falsity of the satement. Id at 593. Regardless, malice needs to be proved only if the plaintiff is a public figure or in claims of defamaton per se, where damage to a person's reputation is presumed (and hence the damage does not need to be proved). What if the company was aware of the harm being done but chose not to take action? The terms of use might protect the company against liability. Absent any such protections, the company might be liable because its awareness and inaction are tantamount to the aforementioned reckless disregard for the truth of its product's publications.