Is there a limit to how much a landlord can charge for cleaning fees? (England) My friend lives in atrocious conditions in social housing. The conditions are tenant inflicted and cover pet faeces on the floor, fly infestations, blocked up plumbing etc. My friend is moving house soon and feels completely incapable of cleaning the house by herself. She knows there will be a hefty bill for the landlord's cleaning services, but she wants to know if that is capped and, if so, at what amount? N.B. please do not comment on the inappropriateness of the cleanliness of the property. I agree that such a standard is unsafe and unusual.
The tenant is responsible for damage beyond “fair wear and tear” which this obviously is. If it is as bad as you suggest then it may require professional forensic cleaning which can run to thousands of pounds. At some point, things like carpets etc. can be cheaper to replace than to repair. There is no upper limit (beyond, at the extreme, the cost of demolition and rebuilding the dwelling), however, there may be a practical limit being the amount the tenant can pay before going bankrupt.
As written, your question seems to ask for legal advice in a specific case. That would be off-topic. If you are asking strictly as a hypothetical: In germany, there is supposed to be the Bestellerprinzip for services of a real state agent (whoever retains the agent pays the fees). This was clarified in the Gesetz zur Regelung der Wohnungsvermittlung as changed in 2015. Landlords and real estate agents are frequently trying to get around it, but getting the legal construction of the contracts wrong would mean a substantial fine.
Review the terms of the lease, and determine (a) what deductions can be made from the security deposit, and (b) what charges can be made for lease changes or tenant changes. If the amount and type of deduction for &quot;lawyer fee&quot; is included in either of those areas, then it sounds like the landlord did what the lease allowed. But if not, then the deduction could be improper. If you're in the U.S., you could see a lawyer specializing in landlord-tenant law; or there might be a &quot;tenants' union&quot; in your area, which is usually a nonprofit organization that provides information for tenants to exercise their rights.
In the lease agreement we stipulated that rent would be 50% off until the building received full services and then the full rent payment would be due. Ouch. I bet the lease agreement also says something like &quot;no other agreements verbal or otherwise are in effect for this agreement.&quot; So what you did was release the landlord from the responsibility to make the building habitable. Pretty sure you will need a lawyer to unwind this.
Is it legally possible for a tenant to replace their landlord? Generally not. The landlord-tenant relationship flows from the landlord's ownership of the property and the tenant can do nothing to change that (short of buying the land from the landlord in a voluntary transaction). If the landlord were a government agency, the tenant could petition the government to put a different employee in charge of managing the lease, and if the landlord were a trust it is barely conceivable that the tenant could assist some other party in removing the trustee and replacing the trustee with another trustee (particularly if the trust was a charitable trust or the tenant was also a beneficiary of the trust). But, generally speaking, this is not possible.
Until it was found to be unconstitutional, Florida had a law against surcharges for using a credit card (the statute is still on the books, however). That was the only law against &quot;convenience fees&quot; related to making payments. Whether or not a business will accept a particular form of payment (check, credit card, money order, traveler's check, cash) is up to business. Apart from credit cards, there has been no law against charging for accepting a particular form of payment, but that charge would have to be part of the contract – the lease would have to specify in advance what the processing fee is for money orders vs. cash vs. credit card. The residential tenancies law of Florida does not prohibit incorporating fees into the terms of a lease (as some states do), so the lease can specify &quot;$1500 for rent plus $10 for payment-processing, every month&quot;.
It is the tenant's responsibility to understand the written contract. Oral statements about the contract do have to be consistent with the written contract (that is, in the context where you ask the landlord what a particular clause means before signing -- not in the case where you are modifying an existing contract). If I were renting a room and the contract says "Du må betale $1000 hver dag", which I don't understand because my Norwegian is terrible, I would ask about this, and the landlord might say that it means "You must pay $1000 every month", which could be a decent deal. Actually, the clause says "You must pay $1000 every day". When the reality of the situation becomes clear, then it is obvious that we didn't have an agreement in the first place. Perhaps he mis-spoke, or his English is as bad as my Norwegian, but I would not be held to rate in the written contract, assuming that I could back up my claim that he gave me that interpretation: the lease would probably be voided, as not an actual agreement. The underlying principle is that there has to be a "meeting of the minds" where the parties understand what they will get and what they must give, and there was a demonstrable failure of understanding. On the other hand, if I sign a contract without really reading it carefully, and there is a clause in English (which I speak) saying that I have to pay $1000 a day, but I didn't really think about the clause so that in a sense I didn't understand what I had agreed to, well, I may still be on the hook. (On the third hand, a court would probably say that's a ridiculous rent and void the contract on policy grounds). In general, "not my first language" is not a get-out-of-contract card, though attempts to trick people into signing documents in languages that they really have no understanding of won't be successful. Virtually nobody but a lawyer actually understands contractual language, yet contracts are enforced all the time. A contract can be explicitly modified by verbal agreement, or can be entirely verbal, but oral agreements face evidence problems, namely, what exactly did A and B say? It's scientifically well established that parties can be morally certain that the conversation went "A" (for one person) and "Not A" (for the other person). Using "could" rather than "would" in speech makes a huge difference in interpretation. There is a rule, the parol evidence rule, which essentially says that unless there is a good reason to not do so, the contract as written is what is enforced. Even if the conversation had been written into the contract, there's no basis in the contract for objectively determining whether a thing is old and "just broke". So even as an additional clause in the contract, it doesn't afford you a clear escape hatch. You might be able to prove with expert testimony that indeed the pipes had been corroding for a hundred years, and you could not have caused the pipes to burst.
Don't trivialize this because it appears to be minor and inexpensive. If something goes wrong, you could be liable for damage. You should have an idea of what a reasonable cost should be based on the rent and condition of the property. Discuss it with the landlord. If the landlord chooses to fix it, you should have something in writing, signed by both you and the landlord, acknowledging that you aren't responsible for reimbursing the landlord for the cost or acknowledging receipt by the landlord of any contribution from you and a statement that the contribution fulfills your lease requirement. If you're going to fix it, you should have something in writing, signed by both you and the landlord, agreeing to the choice of replacement parts and the choice of anyone you hire to do the work. It might be nice to think you can save money by doing it yourself. But if anything happens and there's damage, you could be liable. You should have renter's insurance. You should check your renter's insurance policy to see what, if anything, it says about tenant responsibility for repairs. Your insurance might pay for it. More importantly, will your insurance protect you if something goes wrong and there's damage? I recommend you copy this and modify it as you see fit or, if you don't this is correct, make up something that you think is correct. Keep an electronic copy on your computer. But also have a notebook in which you keep how-to papers, so you don't have to figure it out all over again at some time in the future and to use the how-tos you accumulate to help you make new how-tos as necessary. Also keep documentation, especially warranties. Scan receipts (receipt ink is notorious for fading over time) and warranties, keep them the electronic copies on your computer and print the receipts and put the printed receipts and original receipts with the warranty papers in the notebook. Keep a manilla envelope with receipts, warranties, instructions, and any papers you receive from anyone you hire to do the work. When you move out, you should give the envelope to the landlord so the landlord will be able to maintain what was installed and obtain warranty service if necessary.