Best approach for a debt collectors call? We are getting debt collection calls from a cabinet contractor who didn't finish the job(we have emails of all punchlist items they have ignored). We have paid 95% of the bill and haven't been contacted to finish up the remaining items, honestly I just figured they'd drop it because it's probably at this point more money for them to come back and fix the issues that are remaining - and we don't have time to deal with it. Should I just ignore the debt collector? Is it best to answer and explain the unresolved work? Or what would the best approach be in that situation?
Don’t ignore the debt collects In most jurisdictions, your failure to pay can and will be recorded on your credit history. This may affect your ability to obtain finance or the rate you pay for it. For credit reporting, there is no need for the creditor to prove the debt before doing this. For example. In general, you are not legally allowed to default on a contractual obligation (i.e. not pay the bill) even if the other party has defaulted on theirs (i.e. failed to complete the work). It is not clear that you have explained to the contractor that you are withholding the remaining payment until they have fixed the alleged defects or if you have just not paid the money. When you have a contract dispute you need to be clear and take active steps to resolve it. Perhaps head office thinks all these items have been resolved. Perhaps you think they are defects or omissions but they are actually within normal tolerances or are exactly what you contracted for. Unless you talk to them, you can’t resolve it. When you have set out the disputed items, given them a time to fix them, told them you will pay when they are fixed, and possibly set out an alternative method of resolution (like you accepting the defects for a 5% discount) then you have a bona fide dispute. At that point you can tell the debt collector this and they must stop pressing you and remove your name from the credit reports.
No, you could not have prevented them from collecting their belongings But you could have sued for trespass Unless those boxes were part of the contract for sale, they remain the vendor’s property and just like you can’t withhold your mate’s trombone that he accidentally left after that great party, you can’t withhold the vendor’s boxes - that’s called “stealing”. What you could (should?) have done is refuse to settle until the boxes were removed. As the vendor was in breach, if you suffered any unmitigated loss as a result of the delay, you would be entitled to recover it. This is one of the reasons why you should inspect on the day of settlement. Given that you accepted the breach, even though the vendor’s boxes were technically trespassing, they could reasonably raise the defense that they had implicit permission- at least for a reasonable time. “A few days” is a reasonable time.
the company does have the right to "verify the eligibility of the person and terminate the service to the ineligible at any time" is pretty unambiguous. They have assessed your eligibility, determined you don't have one and have terminated the service. They are completely within their rights to do this. If you feel that they have assessed your eligibility wrongly then you can dispute their assessment - either through whatever dispute resolution is detailed in the contract or by going to court if the contract is silent. The fact that they previously assessed you as eligible (or didn't actually make an assessment) is irrelevant.
They fail as a business and the debt passes to another bank. There is a massive banking catastrophe and most banks fail. Companies do not cease to exist because they are in bankruptcy. Typically a caretaker management is set in place (elected either by the borrowers or the judge overseeing the bankruptcy) to avoid the loss of value during those proceedings. Usually a company in bankruptcy has to reduce its operations because it will find it difficult to get resources to continue its usual operations. But it could continue those operations that are still expected to provide a profit. It would not be unusual for the caretaker manager to ask more funds from the borrowers in order to ensure that they do not lose even more of the value of the company. I would say that debt collection is profitable enough to keep it running, at very least to cover the minimal legal requirements so that the debt does not expire. And at the very least, the debt can be sold to a debt collection agency or another bank, outside of the bankruptcy proceedings (then the net value of this sell is what will be passed on to the borrowers). It will give a small profit for the original company, but at almost no cost or risk for them. Also, the debt holder would have no incentive to collect if it was in bankruptcy proceedings and didnt own anything. You are confusing managers with owners. The people deciding what to do are the managers, and even in bankruptcy managers still owe fiduciary duty to their business. In fact, in general there is no need for the manager of the company to &quot;own anything&quot; of the company they manage, yet they have to work to improve its situation. If a manager negligently caused the company to cause value, he could be sued for it. Even if he is not sued, it would look very bad for him when looking for a new job. In any case, this is not different than the shop across the street going out of business. Have you seen any of them putting a sign telling &quot;We no longer own anything, so come here and help yourself whatever you want for free&quot;? No? A credit card company would not do that, either.
The Company is performing wage theft I have never heard of a wage method that pays a salary according to hours but doens't pay for hours over 40. Monthly Salary, by definition, is paid regardless of hours. Your contract doesn't give hours, it just gives a monthly total. That's a contract, and you should be paid according to the contract. In terms of fairness, it certainly isn't right to dock pay for weeks you worked less than 40 but not give you credit for weeks you wored more than 40. Now, it's not clear if you moved to direct employment for the second month. If you did, the first month would be a contract violation, and the second would be a violation of wage &amp; labor law. A company can't pay you salary as an exempt (exempt from hourly wage laws, like management) employee and also dock you pay according to hours worked. So what can you do? If you are still a contractor and actually want the job, not much more than arguing with payroll. Since you (why?) decided to be a contractor instead of a direct hire, you have exactly zero protections to getting let go. If you are a direct employee, you have protections from bringing action about being paid fairly, though your long-term prospects there would be problematic if you have to take the company to task using the government. Any HR rep should know all of the above. But never just go to HR without talking to your manager first. Remember that HR works for management, and working against your manager is generally a bad career move.
With that much potentially at stake, you might want to discuss this with a lawyer. many lawyers will do an initial consultation for free or a low charge. However, you could simply write a letter saying that you do not agree that you owe the money and that you dispute the charge. You may give any reasons why you think you are not liable. It might be a good idea to add that there may be other reasons as well, so you do not foreclose any possible legal arguments that you may learn of later. Send the letter by certified mail, return receipt, and keep a copy with a note of the date that you sent it. It is not a bad idea to get the certified mail form first and include the certified item number as part of the inside address in the letter. Keep the copy, and keep the receipt with it when you get it. It is not a bad idea to send a copy by email, noting that it is a copy of a certified letter. This will put a record of the date and time it was sent in the email service provider's records. Normally it is up to the person who claims another owes money to file suit. If your former landlord takes no action, you need do nothing. However it is a good idea to check your credit reports and see if this was reported as a bad debt. if it is, you can file a statement of dispute with the credit bureaus. If there is any further correspondence on the matter, be sure it is in writing, and that you keep a copy. If you are called on the telephone about it, send a prompt followup letter summarizing the conversation, and particularly any statements made by the other party, and any agreements reached. Keep a copy, and send a copy by email as well as by postal mail. It should probably start something like &quot;In our telephone conversation on {date} about {topic} you stated ...&quot; If you are sued you will need to consider whether to retain a lawyer to represent you.
is there any legal action I can take against the dealership to enforce their compliance with our contractual agreement? Yes, you can sue for breach of contract. You would probably seek an order for specific performance. You could also claim damages but it is difficult to see exactly what damage you have suffered. Is there a reasonable timeline that they must deliver within if a date is not specified in the contract? Yes, where a contract is silent on a date for performance of an obligation they must be carried out in a reasonable time. From the circumstances 4 months is starting to seem unreasonable but they will no doubt argue that it is reasonable- this is something the court would decide.
Often one chooses your accountant, your financial advisor, or your lawyer. Another option is to appoint the trust department of a bank. I personally, as a lawyer, have a policy of not consenting to do that except in rare cases like the one in this question, of a client who just doesn't have anyone and has an estate sufficiently small that a bank trust department would not be cost effective or well suited to handling some aspect of the executorship. But, I have done it a few times in those cases. Most lawyers I know of take a similar position. If no executor is designated, your estate will usually be administered either by a large unpaid creditor, or by the public administrator (whose job is primarily to administer estates in cases where there are no next of kin, no executor has been designated, and there are no unpaid creditors who have stepped up to do the job).