UK - Bought a domain through a web hosting provider - now they say I can&#39;t have it I purchased a domain name via a web hosting provider. It was priced on their website as £7.99. I've paid for it and received a confirmation email and an invoice (stipulating the name of the domain, the period of 1 year, and 'paid') In my account I noticed that its status is 'pending' so I opened a support ticket. What I received was: Thank you for your order with us. Unfortunately, we can not register this domain for you at the price listed on our site due to the fact that domain registry considers 'example.club' as premium domain and the price becomes much higher. This domain will cost $ 4560.47 each for 1 year. These rules are established by domain registry, so neither we not our partner registrar NameCheap can affect this, unfortunately. Please choose another name for your domain with extensions .club and we will be glad to assist you with domain registration. Do they have the right to do it? I mean, they already sold it to me. My point is if they don't know the real cost of a domain, they shouldn't be offering such a service to customers, should they? Obviously I see it as extremely poor practice but are they breaching any law/consumer rights? When I pointed out that they've already sold it to me (got an invoice and confirmation email), they said that as per one of the point of their T&amp;C they reserve the rights to pass any additional charges on to customers. The point of T&amp;C in question is as follows: Billing. If You signed up for a monthly payment plan, Your monthly billing date will be determined based on the day of the month You purchase the products or services. If that date falls after the 28th of the month, then Your billing date will be the 28th of each month. If You signed up for an annual (or longer) payment plan, and You elected the automatic renewal option, Name_of_company will automatically renew Your services when they come up for renewal and will take payment in accordance with the designated payment method at Name_of_company’s then current rates. If for any reason Name_of_company is unable to charge Your account for the full amount owed Name_of_company for the products and/or services provided, or if Name_of_company is charged a penalty for any fee it previously charged to You, You agree that Name_of_company may pursue all available remedies in order to obtain payment. If You pay by credit card and if for any reason Name_of_company is unable to charge Your credit card with the full amount of the services provided, or if Name_of_company is charged back for any fee it previously charged to the credit card You provided, You agree that Name_of_company may pursue all available remedies in order to obtain payment. You agree that among the remedies Name_of_company may pursue in order to effect payment, shall include but will not be limited to, immediate cancellation without notice to You of any domain names or products and/or services registered or renewed on Your behalf. Name_of_company reserves the right to charge a reasonable administrative fee for administrative tasks outside the scope of its regular services, including additional costs that it may incur in providing the services and pass these costs along to You. Are they within their rights to do it? What do you suggest I do it? Thank you EDIT: Just to clarify: The company is happy to refund my £7.99 and cancel the purchase. They just say: it turns out you cannot have this domain for £7.99, you'd have to pay a few thousands pounds. I don't think there's any intent to scam customers. I think it's more of case of faulty system/incompetence. My take on it is they've already sold it to me, haven't they? Is it not binding at the price on the invoice? I'd rather they honoured the transaction that took place at the advertised price. They are happy to cancel everything and refund my money but why should I? I've already bought it? If they made a mistake or have a system on their website that does not provide the true price, it's not my problem. Am I wrong in assuming the above?
This smells strongly of "bait and switch" fraud: offer a product at an attractive price, then "discover" that the product is not really available at that price. By that time the customer has sunk costs and is therefore willing to accept an alternative product with a lower quality or higher price than was originally promised. Looking at the homepage for ".club" it seems that they do indeed offer different prices for different names. I see "examples.club" listed at $101 while "model.club" is listed at $19,000. From your post it sounds like your hosting company have cancelled your purchase and will not actually charge you the higher fee. This is, as you say, a very dodgy practice. You might want to move to another company which is more up-front about unknown costs for such domains. If you have already paid the £7.99 then you are entitled to that money back. You do not have to accept a different name: that would be a classic bait-and-switch scam. They are NOT entitled to charge you a higher price unless you agree to it. If they won't return your money or try to charge you more then you should drop them like a hot brick and report them for fraud. Edit in response to question edit The situation is not clear-cut, and will probably depend on the exact wording in the company's terms and conditions to determine exactly when the contract was formed. An article about a similar case in The Telegraph had this to say: The legally binding contract is complete when a retailer accepts an order. However, acceptance does not necessarily happen at the point of order. Even the confirmation email may not be an acceptance. Some retailers reserve the right to cancel an order up to the point of delivery. It is therefore important to carefully check the retailer’s terms and conditions (which must be available on their website) and emails – if a retailer simply acknowledges an order, there may be no contract at that point. Lots of companies have T&amp;Cs saying that there isn't a contract until they actually deliver the item, so if they don't deliver then they are not in breach of contract. The company may also be able to argue that its offered price was so grossly disproportionate that it was an obvious mistake and therefore they should not be held to it. UK contract law is based on the concept of a "meeting of minds" where two people have the same view of the contract and agree to it, but this is rather problematic when one of the minds was represented by a buggy computer. You might be able to counter this by showing that they are still doing it, and hence this is an ongoing business practice rather than an honest mistake. Ultimately your only options, assuming they decline to honour the purchase, are to either accept the refund or take them to court requesting an order of specific performance.
No You agreed to this: If the change of ownership from Seller to Buyer is not able to be completed (i) due to either party’s fraudulent activity or (ii) for any other reason, Buyer and Seller acknowledge and agree that GoDaddy shall have no liability or responsibility regarding the same. You got your refund - that’s all they owe you.
Please note that I can't provide legal advice and consider the following as suggestions you can and should discuss with a lawyer of your choice: You are probably member of a tax-advisory association (Lohnsteuerhilfeverein). These associations can only advise its members on their tax declarations. Therefore you are indeed a member, not a "member". As a member you are presumably obliged to pay a yearly membership fee, and from your initial question I infer that the membership cannot be terminated before three years have passed. That and when you have to pay your fee is most likely provided for in the association's constitution. Payment of the fee does not depend on an invoice, because the requirements of § 14 UStG are most likely not met: the association is not a trader (Unternehmer), nor is a membership a performance (Leistung). Whether you have to pay a penalty depends on the wording of the section regarding the fee in the constitution. If your membership rights have been infringed by not giving you notice of the annual general meeting, this would not give you a defence or objection against the payment of the fee. You could report this matter to the competent watchdog (Aufsichtsbehörde) under § 27(1) StBerG, though: Aufsichtsbehörde ist die Oberfinanzdirektion oder die durch die Landesregierung bestimmte Landesfinanzbehörde. 2 Sie führt die Aufsicht über die Lohnsteuerhilfevereine, die ihren Sitz im Bezirk der Aufsichtsbehörde haben. That is either the Oberfinanzdirektion or the Landesfinanzbehörde in the German state where the association has its statutory seat.
When a contract states a thing that you get for a stated price, that means you should get the thing described, and you pay the stated price. If the landlord makes a mistake and wishes he had charged more, he can wait until the end of the lease period and then increase the price as he desires. He cannot raise the price until the end of the contract, and cannot retroactively charge that increase. (It's impossible to imagine there being contract language that allows that outcome, but we will assume there is no such clause). If the stated area is not as stated, especially if the area is actually smaller, the landlord is in breach of the contract, and could be sued for damages. It would depends on how different the areas are, when it comes to assigning damages. For example, 4 sqm in a unit with 800 sqm is not likely to result in any loss to the tenant. If the unit is bigger than stated, the prospects for damages are even less, perhaps a bit for added heating cost. Either way, if the size is incorrectly described, that is the landlord's fault, though probably not worth bothering with a lawsuit.
There are a number of existing legal sites that do this, for free or for pay. The main concern for a website operator pertains to the DMCA "safe harbor" provisions, which protect against vicarious liability for infringement. A "report piracy" option is not sufficient; see this answer to a related question.
No, you're not required to sign any contracts. But since you're offering a service, you do have to manage some compliance tasks. You are a data controller under the UK GDPR, regardless of whether you have a company. This brings with it various compliance requirements. For example, you MUST post a privacy notice in accordance with Art 13 GDPR that explains how you process user's information. You must sign data processing agreements with your data processors, such as your server providers. And you should reconsider transfers of data to the US, since such transfers are illegal or at least quite questionable in the wake of the 2020 Schrems II ruling. You now have prospective users that are asking you for an Art 28 data processing agreement (DPA). These are likely other organizations that are data controllers of their own. For them to use your browser extension, they either need to find a legal basis that allows them to share their user's/employee's data with you (controller to controller transfer), or they need you to act as their data processor (controller to processor transfer). The third alternative is not to use your plugin at all. Of these, a C2P arrangement is most convenient for these other orgs, but involves a bit of paperwork to set up first. If you want to act as their processor, this doesn't mean you'd have to create a company (though a corporation might be very desirable as a liability shield). Being a processor means that you're contractually bound to only use the personal data as instructed by the controller, and not for your own purposes. This restricts what you can do, and has some special compliance requirements. For example, you cannot engage new subprocessors without your controller's approval. However, processor status can also be convenient for you because you're not responsible for interacting with the controller's data subjects, e.g. you're not responsible for handling their data subject access requests. Note that it's possible to simultaneously be a controller for some users, and a processor for others. E.g. Google Docs is offered directly to users as a B2C product so that Google is a controller, but also as a B2B product as Google Workspace, where Google acts as a data processor. Personally, I'd rather not sign any contracts unless I'm doing it as a business, and adequately compensated for providing this service. GDPR is only one compliance aspect out of many, making it unwise to offer a SaaS product as a hobby. For example, copying other people's web content has copyright implications… A potential alternative for some of the organizations asking you might be to make it possible for them to self-host your backend, so that they are not required to rely on you as a data processor. If you have no plans to commercialize your software, making it Open Source could be a solution. But you're in no way required to do that if you don't want to.
If the landlord gave you a key, and you can not give it back to him he has every right to charge you for correcting the oversight. I put to you that if you can't provide it back to him, he can't be certain that it has not fallen into the wrong hands, and he would be prudent to change the lock - and indeed, he may not even have another copy of the key in which case he really does not have a lot of alternatives. If you look at the section on "Claims for Damages or Loss" pdf there is a section B - Damage which confirms that Loss includes less tangible impacts including "loss of a service or facility provided under the tenancy agreement" Section C of the same document goes on to assert that "The purpose of compensation is to put the person who suffered the damage or loss in the same position as if the damage or loss had not occurred". There is arguably a question of the amount of loss suffered, and they can't sting you for punitive damages, but they can charge you a reasonable amount to get a new key cut (or possibly to replace the lock) - but that was not your question, and would probably arise if the amount he charges was unreasonable in the circumstance. Depending on if he has already taken action - and if not, how much the bill would be - promptly remedying the breach by finding and returning the key or equivalent action might save you some money.
I gather that the numerous ramifications you outline are merely contexts and that your main concern is about the application of contract law (contract law in the U.S. does not really vary among states). Thus, I will not really delve in the intricacies of --for instance-- privacy or copyright issues arising from the commercial use of a person's likeness that you mention in one of the scenarios. As a starting point, one needs to bear in mind that: a contract is an exchange of considerations under terms and conditions entered knowingly and willfully by the parties, which can be evidenced by the parties' subsequent conduct (that is, not just by signing a document); and a contract is unenforceable if it contravenes public policy and/or the covenant of good faith and fair dealing. Accordingly, the questions are (1) whether a person knew or reasonably should have known about the terms &amp; conditions at or by the time of those events which trigger obligations pursuant to the contract; and (2) whether the provisions therein are unreasonable, illegal, or tantamount to a penalty, especially in the event that the party breaches or repudiates the alleged contract (see the Restatement (Second) of Contracts at § 356(2)). The scenario of house for sale entails various difficulties as per contract law and otherwise. Here are some of those issues: Are visitors properly (including "beforehand") notified about the "walkway clause"? If not, the contract is void because it cannot be said that visitors knew about &amp; accepted that condition. Does the house provide alternatives for lawful &amp; informed visitors to safely avoid the walkway? If not, then the seller/owner might end up incurring premises liability with respect to those visitors who get injured in making their reasonable effort not to trigger the "walkway clause". Is the house owner realistically able to prove that use of the walkway by lawful &amp; informed visitors is sufficiently "inconsistent with the offeror's ownership of offered property" so that triggering a house sale is a reasonable consequence (see Restatement at §69(2))? Is the owner-imposed mortgage rate compliant with state law pertaining to granting of credit &amp; loans? These exemplify only some of the burdensome complications when trying to enforce "contracts" which are extravagant or quite one-sided. Lastly, as a side note, the presumption that a person reading the poster and walking in the intended area does not thereby receive consideration is not necessarily accurate. As an example, the "intended area" could have been devised by an entity in the business of enjoyment and recreation, such as a private park. The person who deliberately walks in (regardless of whether he read the poster) certainly receives a consideration, which is the amusement or recreation for which the park was designed.