Neighborhood with chronic internet outages ISP won&#39;t fix My neighbors and I have had problems with internet service intermittently for years. Since I was at home full time, I decided to get serious about making them fix it. I've been through every aspect of the customer service apparatus, contacted every relevant State and Federal agency, and still I cannot get them to fix the real problem. At any point do my neighbors and I have a legal remedy? There is only one high speed provider here (FL US), if it matters. Thank you. Internet Down Log.txt
Per Fla. Stat. 364.011, broadband services in Florida are not subject to state regulation, there are no statutory / regulatory standards for network downtime. So you would have to see what guarantees you were given in your contract – mine makes no enforceable promises, it just simply say they will try hard and I can call them to report problems. If they make a concrete claim like &quot;we promise that internet service will be not be unavailable for more than 10% of the time per 24 hours for more than 2 consecutive days&quot;, then they may have breached their contract. Without a specific promise, you can't sue them for not providing the service that you want.
There is, in most countries at least, no law requiring a business to treat a customer fairly. In general, a business may refuse to serve a would-be customer for any reason or none, provided that the reason is not membership in a protected class (racial, religious, ethnic, or sexual bias, mostly). Exactly which classes are protected depends on the local law (in the US, there can be such laws at all of federal, state, and municipal levels). If a customer is asked to leave and does not do so, s/he could be charged with defiant trespass (or local equivalent). More likely, security, or the police, could simply escort the customer out of the business, using as much force as is reasonably needed for that purpose. Unless there are grounds for action not mentioned, I see no basis for a successful suit by the customer.
I'm not going to comment on the specifics of this law; rather, I think this question shows a misconception of the way the legal system works in general. Here's the question: do you actually have "legally privileged" material on your phone? If not, what's keeping you from claiming that is that it's not true, and lying to a police officer is a bad idea. And just putting a letter from your lawyer on the phone doesn't mean you've established a legal privilege--attorney-client privilege is not a magic spell, it's a reasonable system of protection that only covers certain communications. The bottom line is: the statute in general, and that clause in particular, were included in the law to protect real, important, and substantial legal right. The courts interpret the law in light of that purpose. If the police officer finds a solution that protects your rights while still carrying out the purpose of the statute, the court will be unlikely to fault him or her. In this case, if you tell the officer that there is a letter from your attorney in a particular folder, the obvious solution is for the officer not to open that folder. Problem solved. In practice, in the United States at least, these cases are dealt with routinely; computers are seized, and attorneys and judges work together to ensure that privilege is protected while still allowing reasonable access to seized materials. I would imagine the same is true in the U.K. The bottom line is: the law is not a game, and technical "gotchas" are rarely effective. Common law systems allow judges enough leeway to avoid this sort of pointless technicality.
I found a mention of this issue here, where the case Rhonda Eddy v. Ingenesis was cited. Eddy worked from home in West Virginia, but had signed her contract with a company headquartered in Texas. The link is the decision of The State of West Virginia Supreme Court of Appeals, which upheld the decision of the Circuit Court of Jefferson County, namely, that the Circuit Court did not have the authority to hear Eddy's petition against her employer because she was out of the Circuit Court's jurisdiction. The circuit court found that it did not have personal jurisdiction over respondent under West Virginia’s personal jurisdiction statutes, and that respondent did not have sufficient minimum contacts with West Virginia to satisfy federal due process considerations. The circuit court also found that it did not have subject matter jurisdiction over petitioner’s WPCA claim because petitioner’s employment contract contained a valid choice of law clause that mandated Texas law would govern any dispute between the parties. Emphasis mine. It all depends on stipulations made in the employment contract. This (in the United Kingdom) states 4. Place of Work Allows the employer to specify the location where the employee will work. However, it also allows for the employer to specify any other location in the future. This gives the employer much greater flexibility. That would seem to indicate that (at least in the U.K.) the place is specified in the contract.
Use of SE is subject to the terms and conditions specified here. Section 3 says "You agree that all Subscriber Content that You contribute to the Network is perpetually and irrevocably licensed to Stack Exchange under the Creative Commons Attribution Share Alike license." That means that your contributions can be used forever. That means the stuff is there, end of story. Section 11 on Termination says "Stack Exchange may also terminate, block, or suspend any and all Services and access to the Network immediately, without prior notice or liability, in its sole discretion, for any reason or no reason at all, including but not limited to any Subscriber breaches of any of the terms or conditions of this Agreement". That means you can be banned. So, yes, what they did is legal.
I would agree with @DaleM that it is probably legal to install such a camera, however I think that you may have recourse - Apparently, California has Civil Stalking Laws and you may be able to get a restraining order prohibiting him from monitoring your front door. (You may also look into harassment, which would be related)
Probably not An employee is someone that the employer "suffers or permits to work" - moderators would appear to be caught by this. There are specific exemptions carved out in the public and not-for-profit sectors where they "a) work toward public service, religious or humanitarian objectives; b) not expect or receive compensation for services; and c) not displace any genuine employees." However, they very specifically say “Under the FLSA, employees may not volunteer services to for-profit private sector employers.” So on the face of it, a moderator is an employee and is entitled to minimum wages and conditions for the hours they work. AOL settled a lawsuit in 2009 with their moderators who were suing for wages for an undisclosed sum and so the case did not set a precedent. This article suggests that "for-profit companies don’t have volunteers; they have lawsuits waiting to happen" and uses examines the situation at Reddit (which could equally apply here). Facebook employs moderators so the precedent exists that this is work that employees do. When the lawsuit happens, we'll find out. It will turn on the particular facts - some types of mods for some companies may be employees while others may not.
The lawyer referred to in that article is suing in his capacity as the recipient of spam emails under California's anti-spam law. Not every jurisdiction has a law like this. I'm from Australia. In Australia, when we make laws prohibiting something, the law usually appoints a government agency to administer the law and bring prosecutions under it, and fines are paid to the government. In contrast, America has a lot of these laws where affected individuals can sue and collect the fines personally. So under the Californian law, you can get $1,000 per email for particular kinds of spam even if you haven't actually suffered any real damage: California Business and Professions Code s 17529.5(b)(1)(B)(ii). How? You need to work out who sent the spam, get evidence to prove it, and file a claim in a Californian court. Apparently you can sue in small claims court, which saves you on filing fees. It helps if you have many email accounts, because then you will receive many emails and therefore can collect many fines. One of that lawyer's wins was in Balsam v Trancos (2012) in the Californian Court of Appeal. Another example of a judgment discussing the Californian anti-spam law is Bontrager v Showmark Media.