My phone number used to belong to someone in debt, now I&#39;m getting harassed by debt collectors A few weeks ago, I moved to a new city, and got a new phone number. The process of finding all my accounts everywhere and changing my number in each was long and complicated, and it's not something I want to do again. Since then, I've been getting calls from debt collectors trying to collect from, say, John Smith. I'm not John Smith, and I've told them repeatedly I'm not John Smith, even calling them up to tell them so. It makes no difference, they keep calling, probably thinking I'm just trying to get rid of them. Is it legal for debt collectors to harass people who aren't their debtees, thinking they're debtees?
From https://oag.ca.gov/consumers/general/collection_agencies10: If you are not the person the debt collector is looking for – for example, if your name is the same as the person who owes the bill – explain the mistake in writing as soon as possible. You may be asked to provide a drivers’ license or other proof of identification to show that you are wrong person. Perhaps you should send them a copy of your phone bill, showing the number and your name. When you do this, consider asking them to stop calling you, or to stop communicating with you altogether: You may also ask a debt collector to contact you only by mail. Make your request in writing, send it by certified mail, and keep a copy for your records. You also have the right to ask a debt collector to stop contacting you entirely. The request must be in writing, and you should send it by certified mail and keep a copy for your records. If you make this request, the debt collector can only contact you to confirm it will stop contacting you and to notify you that it may take action against you. (15 United States Code section 1692c.) Remember, though, that if you request no contact at all, the debt collector may take you to court and may still report your debt to credit reporting agencies. Then, if they continue to call (the hyperlinks are in the source): If you believe that a debt collector has violated the law, you can file a complaint with the Attorney General's Public Inquiry Unit. Consumer complaints are valuable to the Attorney General’s Office because they alert us to debt collection issues and other issues that California consumers face. We may forward a copy of your complaint to the debt collector; however, please be aware that the Attorney General’s Office cannot represent individuals or give legal advice. You may also wish to file a complaint with the Federal Trade Commission (FTC). This agency enforces the federal Fair Debt Collection Practices Act. The FTC may be contacted by mail at Consumer Response Center, Washington, DC 20580-0001, or by telephone at 1(877)-FTC-HELP, or at FTC Complaint Assistant.
There are several plausible possibilities. This is a scam and isn't actually from the public transit authorities, in which case paying them hasn't helped you, and has contributed to this being a problem in the future for others. The payment information may have some subtle differences from the correct information and may actually go to the fraudster. The EBE number discrepancy makes this the most likely scenario in my opinion. There was a technical error. Maybe someone with a name similar to your was really cited, but due to a typo, your name was entered instead and the street address and corrected name were entered via some sort of autocorrect function. Somebody got lucky and avoided the ticket that should have gone to them. Maybe somebody went into the wrong field in the ticket entry system which could also explain the EBE number error. Someone has stolen your identity (perhaps a refugee) and is going around with a fake ID using your name and address. This doesn't explain the EBE number discrepancy, however. I've also heard of cases in some big cities where two people have the same name and birthdate and are constantly getting tickets meant for the other person but don't discover this fact for many years. Maybe someone like that recently moved into your town. This also doesn't explain the EBE number error. The bottom line is that even though it would perhaps be cheaper and less time consuming in the short run to just pay the fine, I would not recommend doing that in this case. In scenario 1, you really have a moral civic duty to take a little extra effort to identify a fraudster who is preying on lots of people in your community. In scenario 2, you again, have something of a moral civic duty to help the transit system get this problem fixed, and who knows, it might be a technical problem that is prone to recur and if you don't address it the first time, people will assume that your "confession" of fault by paying the first ticket undermines your credibility if it happens again. In scenarios 3 and 4, the problem is likely to recur and so you have an interest beyond this transaction in sorting out the situation. While your bare assertions that this didn't happen might fall on somewhat deaf ears as potentially self-serving, when corroborated by the fact that you have a monthly pass, I think that the likelihood that you would be found to be credible and beat the ticket is great in your case. Germany is less corrupt in bureaucratic matters like this than most countries on Earth. If this is a scenario 1 situation, the legitimate transit agency wouldn't even have a record of the existence of a ticket in the system, so you could be reassured that you would be at no risk if you didn't pay it. Given the EBE number problem, it is quite possible that even if you did try to pay it and it was simply a human data entry problem or something (or maybe your ex or a high school bully you defied and forgot about is now a transit cop and trying to inflict revenge) that you might not get proper credit for it anyway, so talking to a person at the agency is probably necessary anyway. So, my advice would be to talk to a human being in their office, ideally by telephone (without using the ticket to determine the proper telephone number as the number on the ticket would be a scam in scenario 1), but in person, if necessary, to get to the bottom of this. If this didn't work, I would write a letter or email with a copy of the ticket enclosed. If this falls on deaf ears, I would even consider making a police report of a suspected fraud, or even enlisting a local newspaper reporter or television news reporter in pursuing this situation because it is odd and would resonate with the general public. All of this will be a pain and won't necessary make narrow economic sense, but we don't always have a choice about when duty calls to fix a problem or what problem that will end up being.
In the US, when a person has unpaid debts and dies, those debts are to be paid from any assets of the estate (as in, any assets). The executor has the responsibility to use those assets to pay the debts. Presumably the executor did that, and there are no co-signed accounts or anything like that, so your mother isn't responsible for these debts in some obscure way. The Fair Debt Collection Practices Act has a provision that you can tell a collection agency to stop communicating with you, and they must then stop communicating with you except to say they are stopping attempts to collect, to indicate possible remedies (i.e. lawsuits), or notify of an actual remedy (they have actually filed suit). Since they are no longer allowed to discuss anything with you once you give them the go-away notice, one should probably hire an attorney to exercise the nuclear option. You can also request proof that you owe the money: they are suppose to notify you of the right to dispute the debt with 5 days of first contact, which gives you 30 days to dispute the debt. Persuading a debt collector that they are pursuing the wrong person is probably easier than persuading a jury in a lawsuit.
Not a lawyer, but: In many countries, a purchased item is your property once you removed it from the premises of the seller. In practice, this rarely makes a difference. You have entered a contract with the seller where the seller has to deliver the product, and you have to pay the money, you did your part, they have to do their part. There would be a difference if the item was stolen while in the store, or damaged by fire, or if the store went bankrupt and bailiffs took the item. If these rules apply in your country, then what they did is not theft, otherwise it would be theft (in all countries, if the store removed the door from your home after it is installed, that would be theft). You paid for a door, the store owes you a door. You have a legal contract. Both sides are bound by that legal contract. They have to do what the contract says (delivering the door that was displayed in the store), if they can't, then they have to do the nearest thing that isn't to your disadvantage, like delivering a new door. Or possible a different door that was on display. They can't just declare your contract invalid because it suits them better. That wouldn't be the case if this would put the store at an unacceptable disadvantage. For example, if thieves had broken into the store and stolen ten doors, including yours, the store might get away with returning your money. Since they intentionally sold your door again to someone else, I don't think they could use this as an excuse. I'd go once more to the store and ask them whether they want to deliver a door to you, according to your contract with the store, or if they want you to get a lawyer. A letter from a lawyer might work wonders. (Or of course the lawyer might tell you that I'm completely wrong, but they don't know that, so telling them that you will hire a lawyer might be enough).
They can ask, but there is nothing in law - that I can find - which obligates an answer. (There may be some exceptions that require a previous employer to provide a reference which might include this detail, but that does not appear relevant here.) As an aside, there is an ongoing #EndSalaryHistory campaign by the Fawcett Society which is focused on equal pay and sexual equality in the workplace, and they are calling on employers to: stop asking salary history questions...
Let’s say I go to a cash machine, ask for £100, and the machine gives me £10,000. I use my banking app and see that £100 left my account, not £10,000. At this point I haven’t done anything illegal. If I asked for another £100 and got £10,000 again, that might be illegal. But the extra £9,900 are not mine. They are the bank’s money. If I try to keep it, that is simply theft.
These all seem to be issues with how the local post office is handling your mail (and no doubt that of others). I would start by asking to see the person in charge of that office, and asking that person the same questions that you asked here. I am not sure that, under US law, the "envelope information" of your mail is protected in the way that the contents are.
Yes, the correct forum is the Local Court in the relevant state (in some states these are called Magistrate's Courts). The amount is too large ($10,000) to qualify as a small claim . If you want to do it yourself the court websites are very informative and in NSW, at least, the process can be initiated online including your paying for the Sheriff to serve the summons (they will not find the person, you have to give them an address). After being served they have 28 days to file a defence or you can get a default judgement and begin recovery. If they do file a defence then things will get more expensive. Of course, you may want to hire a local lawyer.