Threatening to discontinue a service for a client Say someone advertises for their website and says "Its 100% free to sign up" then have them check a checkbox acknowledging that the owner of the site can cancel the service for any reason when they are signing up. Now 5 months later the owner of the site sends the user an email saying "If you don't start paying us $20 a month we will shut down your service". Is that extortion? false advertising? or in any way illegal?
Is that extortion? false advertising? or in any way illegal? Not at all. The owner of the site is simply exercising his right as outlined in the terms and conditions from when the user signed up. And giving users an option for continued use of the site (that is, for him not to exercise a right of which they were always aware) does not constitute extortion.
You ask permission, preferably with legal counsel to handle the details. It really is that simple. Unsurprisingly, most companies don't want to give their code away- especially to a competitor. If you even get a response, they will expect something in return i.e. money. Realistically though, it's unlikely they will respond, much less deal with you.
It is not obvious that it violates the TOS (which is a complex wall of text and links to chase). §3 states that &quot;we need you to make the following commitments&quot;, followed by some subsections – you can re-interpret this as an agreement on your part to do this stuff. Those subsections relate to &quot;legitimate accounts and users&quot; (not relevant), &quot;what you can do&quot; (potentially relevant), &quot;permissions you give&quot; (granting them license to use your stuff), not infringing on their copyright. The second subsection about what you can &quot;do&quot; says that you can't &quot;violate these or other terms&quot;, or do anything unlawful, or infringing, nor may you upload viruses, or scrape Facebook data. So it turns out that there is nothing specific in that subsection, but it does say that you won;t violate &quot;other terms&quot;. §5 presents a bunch of other possible terms and policies: Community Standards, Commercial Terms, Advertising Policies, Self-Serve Ad Terms, Facebook Pages, Groups and Events Policy, Meta Platform Terms, Developer Payment Terms, Community Payment Terms, Commerce Policies, Meta Brand Resources, Music Guidelines and Live Policies. Those primarily apply to advertisers, group-pages, developers, commercial use and content broadcast via Meta. Community Standard applies to everybody, and as you should predict there is a long list of specific sub-categories such as &quot;Violence and Criminal Behavior&quot;, &quot;Safety&quot;, &quot;Objectionable Content&quot;, &quot;Inauthenticity&quot; etc. You would have to hire a lawyer to do an exhaustive search and interpretation. However, it appears that using an ad blocking app is not forbidden on FB, and that seems to be what that extension is. But you should read it for yourself. All. Of. It. It may have violated the older TOS, but that clause seems to me missing from the present TOS.
Canadian law defines "theft" thus: Every one commits theft who fraudulently and without colour of right takes, or fraudulently and without colour of right converts to his use or to the use of another person, anything, whether animate or inanimate, with intent (to deprive the owner, pledge as security, mess it up) In this case, you accepted what seemed to be an offer of a free pizza, so if you took and consumed the pizza you did so with a colorable claim of right and without fraud. Perhaps you misunderstood, but it is not a crime to misunderstand another person's intent. They could sue you for the cost of the pizza (assuming that you took it and did not pay), in which case the question would be whether whatever they said to you could reasonably be interpreted as an offer of a free pizza (if not, pay for the pizza). As an advertising stunt, this would not be unusual. However, if they fix the pizza but then demand money before handing over the pizza, you now know that you have no right to the pizza (if you abscond with the pizza in that circumstance, it would be theft). You may of course pay for the pizza, but you can also not pay and not take the pizza. Again, they could sue you, and in this case your defense would be that there was no contract (no agreement). An important question would be how reasonable it is to believe that you were offered a free pizza. People are offered "free" steak dinners all the time (at the cost of sitting through a sales pitch), so that is a reasonable belief. If a Lexus yacht salesman appears to be offering you a free $5M yacht, it is not reasonable to think that this is an ordinary advertising stunt, if you're not a celebrity.
No, this isn't legal. Had you authorized the purchase, then it would have been legal; this is similar to a store credit for returns without a receipt. But since you claim they charged you in error and you did not authorize the transaction, then they must refund the money directly to you (unless you agree to another method of compensation). In fact, a direct refund should have been the default unless they gained your permission to receive it in a different form. Why are you unable to contact the company? That seems like the simplest resolution so this.
Let me be sure that I understand the situation. You set up an account with Big Company, which uses BigCo as a trademark. You want email about that account to reach you with a unique address, so you set up 'BigCo@RichDomain.Com" and gave that as your email when setting up tha account. You don't plan to use that address for any purpose but communications from BigCo to you and from you to them. (Of course these aren't the actual names.) Have I understood the situation correctly? It seems that you ar not using 'BigCo" in trade, nor are you likely to be confused with an official representative of BigCo, so you are not infringing their trademark. However, someone using such an email more generally could perhaps be so confuse, so BigCo has a somewhat legitimate concern, as they cannot know the very limited use you plan to make of this address. The only way that the could force you not to use such an email address would be via a court order as part of a suit for trademark infringement, whcih under the circumstances I doubt they would get. However, unless they have some sort of contract with you to the contrary, they can control who registers on their site. and could refuse to register you using an email address that includes their name or alias. Convincing them to accept your registration, even though it does no harm to them, will almost surely be more trouble than it is worth. Give them "BigFirm@RichDomain.Com" or something else that is not their name, but will suggest their name enough that you will know who it is. This will serve your purpose fully, and avoid a long argument with people who are reading from a script (once you get past the automated process, if you can even do that). This is all assuming that I have understood the situation correctly. I am also largely assuming US law, since you didn't mention a jurisdiction. (EDIT: UK law should not be very different on these points.)
which of these conditions are enforceable (as in I could collect damages from a person for using the wrong plan)? The validity of the contract does not depend on the outlined conditions being that weird. These weird conditions are merely a way of saying that [almost] everyone is required to pay $10/month for using the website. What determines the validity of the contract is the issue of whether users knew or [reasonably] should have known the ToS. If the website does not contain functionality toward reasonably ensuring that users become aware of the ToS prior to using the website, it will be unlikely or impossible for the website owner to establish that a contract was formed. In terms of Restatement (Second) of Contracts at §§ 17-20, users' reasonable misunderstanding would preclude a finding of mutual assent on which contracts are premised.
Yes, you can. An excellent example is this very website - at the bottom of this page you will find a series of links in the footer, one of which is &quot;Terms of Service&quot;. I think you will agree that most people using the Law SE are making no money from it or paying no money to use it and yet the terms of service sets out in black and white what a user of this site can do, and what the repercussions can be if they breach the ToS, so it serves a purpose as an excellent example for your question.