How to satisfy GDPR&#39;s consent requirement for IP logging? Countless websites are served by webserver software (Apache, nginx, etc.) which logs the source IP address of every web page visit. The GDPR considers an IP address "personal data" that is subject to the GDPR. The GDPR requires consent of the subject for collection or storage of personal data (in this case, IP addresses in a log file). How is a website owner supposed to acquire consent by way of the website if the very act of visiting the website page to acquire consent records the "personal data" about which consent is being granted? Obviously, the option is available to website owners to configure their webservers not to log IP addresses, but that has security implications. Do these security concerns suffice to absolve a website owner from requiring consent to log IP addresses? Is a prominent notice (on every page, until dismissed) sufficient? How is the GDPR supposed to be interpreted with respect to the extremely common and prevalant practice of IP address logging? (I have read Would GDPR affect my own personal website? and the answers at the time of this writing are not sufficiently satisfactory. Article 6, paragraph 1 does not make the question of automatic IP address logging without explicit consent clearly acceptable or not. http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&amp;from=EN )
In the question, you write: The GDPR requires consent of the subject for collection or storage of personal data (in this case, IP addresses in a log file). No, it does not. To quote Miss Infogeek: GDPR DOES NOT MAKE CONSENT A MANDATORY REQUIREMENT FOR ALL PROCESSING OF PERSONAL DATA. Consent (Article 6 (1)a) is indeed one of conditions that can be used to comply with the GDPR requirement that processing must be lawful, but it is not the only condition available to the controller to ensure lawful processing &ndash; there are alternatives (before the list of conditions it says that "at least one of the following" must be satisfied). All the conditions for lawfulness of processing are spelled out in Article 6 of the GDPR. One of alternatives are Article 6 (1)f. It says says it is legal to process personal data if processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. (my emphasis) As noted in the question, logging IP addresses for the purpose of security is an extremely widespread practice. It is a legitimate interest to comply with standard security practices. It is the default, and most (all?) web-sites do this. I.e. it is legal to do this without consent (if this is not the case, I am pretty sure the outcry had been heard all over the Internet by now).
You won't be able to get around self-doxxing yourself. § 5 Abs 1 TMG requires tele-media service providers like you to list den Namen und die Anschrift, unter der sie niedergelassen sind the name and the address where they reside or are established Similarly, Art 13(1) GDPR requires you to provide the identity and the contact details of the controller In a German context, it is generally accepted that both of these involve a ladungsfähige Anschrift, i.e. a street address where you could be served with a lawsuit (not a post box). These requirements exist for both natural persons and legal entities, and for both businesses and non-commercial activities. The TMG Impressumspflicht talks about “geschäftsmäßige, in der Regel gegen Entgelt angebotene Telemedien” but in practice this only requires that the service could be paid (not that you're actually making any money), and that the service is offered routinely/business-like (not necessarily commercially). It does not matter where your service is hosted as long as you live in Germany. The TMG and GDPR might not apply if the forum is run purely privately, e.g. if it is only made available to a few close friends or family members.
You are missing something. The fact that you have a tick box and its state is saved in the database is enough. The burden of proof is only "on a balance of probabilities", so someone arguing that they didn't consent would have to demonstrate that you falsified the database entry somehow. In terms of GDPR requirements in general you don't need a greater level of proof than this, the key thing is that you have a robust system in place to obtain proof (such as not allowing data into the database without a tick in the box).
GDPR &amp; EPD require user consent before storing a users personal information. Wrong. User consent is one of the ways that justify storing personal information, but there are others. You may check art.6 to see the several reasons that allow to store personal information. In this case, it seems reasonable to justify it under the paragraph f (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Of course, that means that the data has to be used for this purpose. Avoiding spammers and other banned users would be such a purpose, but you should ensure that you do not send those e-mail address commercial information or even a Christmas greeting. In any case, be careful with anything you store. If along with the e-mail you stored more info, this could be interpreted as excessive and beyond the scope of paragraph f. For example, imagine storing &quot;User wrote nazi statements&quot; explaining why the e-mail is banned; EU laws are very restrictive about storing information about political or religious beliefs.
GDPR seems quite clear that if you are recording calls, video and/or audio, you must get consent. Wrong. The GDPR requires that your have a legal basis for processing personal data. Consent is a legal basis but there are others. With respect to note taking, the GDPR only applies to “personal data wholly or partly by automated means and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system.” So, if they notes are not about an individual (and many B2B phone calls will not be) or are neither automated nor filed, the GDPR does not apply. If they are captured by the GDPR, you need to have a legal basis for the notes. Again, consent is one but it is not the only one.
I think you could count decline-events, but not track users who declined tracking. But I also think such information isn't useful for demonstrating compliance. Therefore, you should avoid storing extra data about people who do not give consent. When consent is required for analytics. The GDPR provides a general framework for processing personal data. The ePrivacy Directive (ePD) overrides this general framework when it comes to cookies and similar technologies related to accessing information on the end user's device. Per ePD, such access is only allowed when it is strictly necessary to provide the service explicitly requested by a user, otherwise consent is required. Thus, analytics cookies require consent and setting an analytics-declined cookie is strictly necessary. But this consent requirement relates specifically to storage cookies, not to collecting analytics data. Thus, you might have a legitimate interest in collecting data with cookie-less analytics, which could involve counting cookie-consent decline events. Unfortunately, most analytics systems collect very broad categories of data and cannot be limited to a necessary subset. Even such limited analytics (unless they are truly strictly necessary for operating the site) should support an opt-out. I don't think you could legitimately gather analytics about such opt-out events. GDPR audits. Your motivation for collecting statistics about consent-decline events is to be prepared for a GDPR audit. This is probably not necessary, but it depends. It might be useful to distinguish between internal/voluntary audits and data protection audits by the supervisory authority. You might voluntarily review your compliance to convince stakeholders that you're compliant, and such voluntary audits might be part of the appropriate technical and organizational measures a data controller has implemented in accordance with Art 24, Art 25, and Art 32 GDPR. You should collect any statistics you need for this purpose, e.g. to ensure that the opt-in rate looks realistic. But since you can set the parameters of this audit, it makes no sense to collect data “just in case”. Under Art 58(1), your supervisory authority can audit your data processing and can compel you to provide any information it requires. This is similar to how a tax authority can compel you to produce business records for auditing purposes. This is closely related with your general obligation to be able to demonstrate compliance with the GDPR (Art 5(2)). More specifically, the controller is required per Art 7(1) to be able to demonstrate that the data subjects have given valid consent, but does not prescribe how to demonstrate this. How to demonstrate that valid consent was given. For demonstrating that consent was given, there are no clear best practices. However, this topic is briefly discussed in EDPB guidelines 05/2020 on consent. They recommend that you retain records about the following: that a data subject in a given case has consented how consent was obtained when consent was obtained information provided to data subject at the time that the controller's workflow meets all relevant criteria for valid consent Some of these are process-level concerns about how you ask for consent. For example, you might record video walkthroughs of your consent management solution to demonstrate how consent can be declined, given, and revoked. You should definitely keep a version history of the text and information that was displayed to users when they were asked for consent. I think you should also be able to explain in your front-end code how the result from your consent management solution is used to load relevant features (and that they aren't loaded before consent is given). If a feature or service is made conditional on consent, it might be good to have a short written analysis that consent is still freely given under the requirements of Art 7(4). But other aspects relate to the individual data subject and the individual consent-giving event. Some consent management solutions send a small record about the consent to a backend server where it is stored with a timestamp, so that it can be later traced that and when consent was given. I've also seen consent management tools that show a timeline of events to the user (when consent was requested, and when consent for which purpose was given and revoked). I think such detailed insight into an pseudonymous individual's consent status is a very powerful way to demonstrate compliance. What is not relevant here is information about data subjects who declined consent in the first place. Consent means opt-in. The default is that no consent is given. To demonstrate that consent was obtained in a valid manner, information about data subjects who didn't consent isn't necessary or useful. So I expect that you would be fine in an audit without collecting such data. In fact, the lack of a clear purpose and necessity for collecting this data could be argued to be without legal basis and violate the GDPR's data minimization principle. And even when recording information about those data subjects who did consent, the EDPB guidelines remind us that this “should not in itself lead to excessive amounts of additional data processing”.
Under GDPR Article 6 section 1(f), a lawful basis for processing is: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. It seems that informing a data subject of the availability of a possibly better-focused related site would be a &quot;legitimate interest&quot;, and merely doing a broad geo-locate on the IP does not seem to impact the &quot;interests or fundamental rights and freedoms of the data subject&quot; so it would seem this could be done without specific consent in advance. I don't know of any legal case on this specific point, however.
It is absolutely not the case that Providers are not allowed to keep PII without consent. Article 6 of the GDPR identifies six possible lawful bases for processing personal information. These are: (a) the data subject has given consent ... (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (c) processing is necessary for compliance with a legal obligation to which the controller is subject; (d) processing is necessary in order to protect the vital interests of the data subject or of another natural person; (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Point (f) of the first subparagraph shall not apply to processing carried out by public authorities in the performance of their tasks. If a person requests services from an online service provider, basis (b) will apply, at least to some information. If there is evidence of criminal activity, basis (c) may well apply, as it also will for much routine record keeping. Any in many such cases, basis (e) or (f) will also apply. In short, article 6 does not create a &quot;haven for online criminals/hackers&quot;. In a comment on another answer the OP writes: The offender has the right to not be identifiable and he can't be denied this right That is simply not correct. Nothing in the GDPR says anything of the sort. It is true that consent may not be forced, but if a user requests a service that service may require the user to identify him- or herself. For example, one cannot order physical goods without giving a name and a shipping address. And the provider may retain PI and even PII when it has a &quot;legitimate interest&quot; in doing so, although if challenged it must justify that legitimate interest.