Actions to take against parcel delivery service that lost my parcels I sent five parcels using a UK parcel delivery service called parcelhero. The parcels were collected by parcelforce UK. Only 1 of the parcels was delivered, another was returned to sender, and three are still missing. The phone number of the parcel delivery service does not work, and chasing parcelforce UK is futile. The missing parcels contained valuable items such as a passport, notebooks etc. Considering one of the missing parcels contained a passport, what kind of action can I take against the parcel delivery service?
None You broke your contract with ParcelHero - they could take action against you. You say you sent a passport, which is clearly on the list of prohibited items and this makes it an Undeliverable Consignments. And “Customer shall be liable at all times for any and all Charges incurred by PH in returning, storing or disposing of an Undeliverable Consignment.”
At this point, since it's been more than four weeks since the order was issued, you are able to enforce the order. The delay is just to allow appeals or corrections. It is up to you to arrange enforcement, so at a high level your choices are to do nothing, or to proceed. If you do nothing then you will not get any money. If you proceed then you will spend more money, which you may or may not get back, as with the original sum. The Scottish procedure is conceptually similar to the English one that is more normally described in online resources, but the words are different. To decode things a bit, You are now trying to proceed with &quot;diligence&quot;, which means enforcing the court order. The court itself is not involved, having moved on to other things. There are several ways the money could come to you, such as &quot;arrestment&quot;, &quot;attachment&quot; and &quot;inhibition&quot;. Or, X might give you the money voluntarily. The next steps must be taken by a &quot;sheriff officer&quot; on your instruction. Despite the name being similar to &quot;sheriff&quot; as in &quot;Sheriff Court&quot;, these officers are private practitioners who are licensed by the courts to pursue debtors. You can use https://smaso.org.uk to find a sheriff officer you like. Most likely you will be able to give them all the information online. Then, they will go ahead with the first step, formally serving a &quot;charge for payment&quot; on X. Then, X has 14 days to come up with the money; if they don't, then the sheriff officer can proceed with more drastic steps. They will be able to advise based on the particular circumstances, but some broad possibilities are &quot;arrestment&quot; of X's money directly from their bank, or &quot;attachment&quot;, which is seizure of X's property to be auctioned off. If X is an employed person (rather than a business, say) then you might also arrange &quot;arrestment of earnings&quot; whereby the employer diverts a sum from X's pay to you, for whatever necessary period of time. All these come with their own rules and timescales, including processes if X's bank or employer does not comply. The sheriff officer will have to be paid for all this. The usual way is that you pay them up-front, and then that fee can be added to the diligence. All officers charge the same rates, but the fee schedule is a bit complicated depending on exactly which services are involved, how long it takes the officer to do the work, and their travel time. It is up to you to make the decisions about how much you want to spend in pursuit of the money, also taking into account the likelihood that you will actually get it. For the sheriff officer, since this is a completely routine part of the job, they will be able to give you their impression of the range of outcomes based on the specifics of X's situation.
You have been scammed - report this to the police. There is little to no chance this person will ever be found or that if they are that you will get your bitcoins back from them. On the plus side, for the bargain price of $9,500 you have learned never to trust a cheque until it is cleared. You do, however, have avenues with your bank. You can ask Westpac what redress they will make. You can make a formal complaint to their complaints department. You can then go to the Financial Ombudsman Service. Legally, I don't think you have a leg to stand on as your releasing goods on the basis of a pending cheque is your own idiocy, however, the bank may make some redress as a commercial decision to a loyal customer.
&quot;Revenge&quot; is not a legal concept. If you injure someone other than in self defence or for another legal reason than you are committing assault. Hence dangerous booby traps for trespassers are illegal, so anything that might cause injury, however minor, is definitely out. That includes itching powder. However I would make an analogy with anti-climb paint. This allows you to use a paint that damages clothing provided you put up warning signs. So if you were to leave a parcel coated with anti-climb paint or containing a bag of paint or glitter rigged to spill it over the person opening it then that would be legal as long as there was a warning that tampering may cause property damage. (Note &quot;spill&quot;, not &quot;squirt&quot; or &quot;splash&quot;: anything ejecting paint or glitter under pressure might get it in someone's eyes, causing injury). So your friend could put a notice up saying that unauthorised tampering with parcels could cause damage to property and then put out parcels that might do exactly that. Your friend could also put a GPS tracker in a parcel to try to find out where they are going. Update Here is someone who did this. The BBC story does not mention any legal issues for him. A former Nasa [sic] engineer spent six months building a glitter bomb trap to trick thieves after some parcels were stolen from his doorstep. The device, hidden in an Apple Homepod box, used four smartphones, a circuit board and 1lb (453g) of glitter. Mark Rober, who is now a Youtuber, caught the original thieves on his home security camera. [...] The former Nasa engineer said: &quot;If anyone was going to make a revenge bait package and over-engineer the crap out of it, it was going to be me.&quot;
I know it's not a huge amount of money, but I'm not currently in a position to pay it. Is it still legal to send invoices this long from the past? Yes, it is legal. And the surveyor is still within the statute of limitations to sue you for breach of contract. Beyond the purely legislative aspect, personally I would encourage you to pay the surveyor once you are in a position to do so, even if the statute of limitations had expired. From your description, it seems that the surveyor acted with nobility in that Even though he didn't mention any payment, he sent me the survey. and there is no indication that the survey was faulty. Thus, it would be opportunistic not to honor your part in the contract under pretext of the statute of limitations. Consider this: You would not wish to be deprived of compensation today (or once the debtor becomes able to pay you) simply because years earlier you were too overwhelmed to send an invoice for work you actually performed.
The contract between you and the company is for the supply of the goods. How they get them to you is irrelevant; they may have them in stock, or they may order them and ship them on, or they may send an order to the factory to ship them directly to you. There is nothing saying that they have to be in stock anywhere. The law you refer to says that they must ship within 30 days unless they provide a specific date. In effect "shipped within 30 days" is an implicit term in the contract. If after 30 days they have not shipped the goods then you are entitled to rescind the contract (i.e. get your money back). Where things get interesting is if they took your money knowing that they would not be able to ship within 30 days, or at least being reckless (i.e. not caring) about it. It does rather sound like this may be the case. If so then it may rise to the level of fraud, and the FTC or state authorities may take action. Try writing to the FTC. A single event won't get any action, but if they get lots of complaints then they might.
Yes, but ... It doesn’t protect you. Let’s imagine you put such a clause in and a person in Europe used your service notwithstanding: they’ve broken the contract but you’ve broken the law. You get the fine and they get ... nothing. Because you can’t contract outside the law you never had a valid contract with them so you have no basis to sue. Further, because you are purporting to something you can’t legally do, you are probably on the wrong side of misleading and deceptive consumer protection law: which is another fine. If you can ensure that you don’t breach local law - like by not operating over the internet - then you can choose not to deal with e.g. Europeans. If you can’t guarantee that, then you’re stuffed.
In California (where lost+found laws have been discussed quite a lot), this would be either "lost property" or "abandoned property". With abandoned property, you can do what you want. With lost property, it is legal to ignore it. If you take it, you have the obligation to try to return it to the owner. If you don't do that, it's theft. If you don't take it, you have no obligation whatsoever. Put it somewhere where the loser (the person who lost it) is more likely to find it, for example on the street. Don't take anything. Clarification for comments: There is a box. And the owner of the box is nowhere to be seen. That box is by definition lost or abandoned - it is abandoned if the owner got rid of it intentionally, it is lost if the owner is looking for it. We don't know. We can make guesses depending on the situation. No matter whether lost or abandoned, you are legally absolutely fine if you just ignore it. You have no reason to try to return it to its owner. If you don't make it your business, it's not your business. But if you decide you want the box, or bits of it, and it isn't abandoned (which is hard to know for sure), then you have to try to find the owner first, and if you don't find them, then you can keep it.