Membership cancellation and poking the bear I would like to start wearing a shirt to ABCGym stating something to the effect of: ABCGym refuses to refund payment it accepted for membership to a gym ABCGym closed. ABCGym has substituted an inferior-to-me option. My question has two parts. The first is more of legality and definition. The second is more around what could they do. Can it be construed as libel, solicitation or something else I probably should be aware of? Though it might tarnish the image, assuming those statements are true I believe the criteria for libel would not be met. To solicitation, they have a broad and basic anti-solicitation policy, including "Any solicitation within any club is absolutely forbidden." While provocative, I don't see that this can be defined as soliciting. Even if I were to list competitors, without me benefitting from any sales that still seems at worst a gray area. Am I misinterpreting soliciting? As to recourse, sure they can ask me not to wear it. Were I to refuse to remove the shirt, could they bar me from using the membership without refund for doing something that is legal and within dress code, but deemed naughty in their sight? Edit: Background I joined XYZ 22 years ago. ABC bought XYZ four years ago. At the time of ABC buying the XYZ, my membership was specifically to location A. It remained so after the purchase and we continued under essentially that agreement (I now pay annual dues to ABC in return for membership to location A). In late September, ABC accepted annual payment, then announced about five weeks later they were closing "my" gym (location A). It is, IMO, a bit disingenuous at this point to accept payment on an agreement they likely knew they were going to alter. On Nov. 30, they closed location A and transferred me to location B. As to why it's bothersome, admittedly part of the issue is annoyance with just being told, in effect, "We broke the agreement, and you'll take what we substitute." But more materially it's a matter of: adding 9-15 minutes travel to every workout; being more crowded; more tightly spacing equipment; less of the equipment I use; worse condition of the equipment; fewer "spare" weights; and smaller open training area. Two have asked: Prior to reaching this point, I attempted... a request over their website without response; speaking to a person in the cancellation department. I was directed to the talk to a manager in club; speaking to manager I was forwarded to the GM/Operations Manager; emailing with the GM/OM cited due to the type and history of the account, no refund was possible; a second request over the website without response; calling the membership department. After time on hold the representative relayed the supervisor's statement it wasn't possible because they have another location within 25 miles; Still awaiting a call from said supervisor that was supposed to occur 12/26. Resolution Before it came to the shirt, inquiry with BBB led ABCGym contacting me and refunding the remainder of my contract. I expect the Yelp review that has been marked as helpful and 1-on-1 discussions with a number of people, they've lost far more in business than the $131 they finally refunded.
The statement ABCGym refuses to refund payment it accepted for membership to a gym ABCGym closed. ABCGym has substituted an inferior-to-me option. could certainly be considered as defamatory. However, in the US and many other countries, truth would be a valid defense, if the person making the statement could prove that the statement is true. I don't see how it could be construed as solicitation. If worn on a shirt into ABC, the management could surely ask the wearer to remove it. If that request is refused, they could ask the wearer to leave. If the wearer has a valid membership, then it would depend on the exact terms of the membership contract, and provisions of local law, whether ABC could insist that the wearer leave, or have the wearer arrested for trespass should the wearer refuse. Any regulations incorporated by reference into the contract would also matter. At least in the US. walking back and forth on a public sidewalk just outside ABC's door, wearing such a shirt or carrying a classic picket sign with such a message would be pretty clearly legal, provided that others are not unduly obstructed, and no valid local ordinance is violated. In the wear-the-shirt-inside case, if the wearer refuses to remove the shirt or leave, the management would probably call law enforcement. LE will not want to decide whether wearer has the legal right to remain in the club wearing the shirt. They will probably ask the wearer to leave. If the wearer protests that s/he has a valid membership and thus a contractual right to stay, who knows what they would do. If they still ask the wearer to leave, the wearer would be wise to comply and perhaps take legal action to enforce his or her membership rights, which will depend on the contract details as mentioned above. A lawyer would probably be very helpful if the wearer wants to take that route. The wearer would be wise to remain polite and appear calm, not yelling or using epithets.
tldr; the agreement is a mess, one-sided, do not sign. This agreement does little to serve your interests, and a lot to harm them. It is also fairly poorly phrased, I have doubts that someone with legal knowledge wrote it. It states: I agree to not disclose, or discuss with anyone, any matters relating to the investigation You are agreeing not to talk to the investigator. If you do talk to them, you will be in breach of the terms you've agreed to. I'm sure they'll just say "oh, that's not what it means" - but that is not how contracts work, they mean what they say. It also says: which includes but is not limited to: ... All documents created by me or shared with me during the investigation. This applies to documents created during the investigation, not in relation to the investigation, not for use in the investigation, not related to the complaint. And again, you can't share these documents with anyone, including the investigator. It may well be unenforceable, as it gives you nothing in exchange for the rights you are giving up, and the concept of "consideration" is key to the common law of contracts in the USA, and also Canada (stemming from British common law) which means both parties must receive something of value: Here's a wiki article on Consideration in US law and a page on Consideration in Canadian law With all of these flaws and the fact that it may well be unenforceable, it would not be wise to sign it. If it did the following, it might be a more useful agreement: Had time limits, after which the restrictions are lifted Allowed you to acknowledge the case and state that you can't discuss it while it is ongoing Applied only to the workplace, talking to the press and publishing details to the public internet, such as social media - this may already be in your contract of employment (relating to bringing the company into disrepute) if so it isn't really a restriction being applied by this agreement, but a re-iteration of the existing agreement Promised a fair investigation in a timely manner, with a report at the end, and appropriate action is taken if claims are substantiated, and libel has occurred Or, they could offer you money right now for your silence, that would absolutely be consideration, in some jurisdictions, the sum may need to be considered reasonable, but this is not universal. There are also cases where NDAs turn out to be invalid: 11 ways NDAs can be invalidated An actual case where an NDA was found to be too broad
Summary from comments. (Hat tip @jqning) Daniel Nathan Ballard writes here: [It] is not only improper it is UNLAWFUL and may result in serious repercussions... Such a misuse may constitute false advertising... (“It is no doubt true” that affixing the ‘Trade Mark Registered U.S. Patent Office” notice on goods that are not protected by a federally registered trademark creates “a prima facie case of fraud against the public… .”). ... Such use is also a form of “unclean hands” that can bar the user’s registration of the mark. ... Such a use may also bar the maintenance of an infringement case. ... And the fraudulent use of the trademark registration symbol DOES provide other marketplace participants with standing to oppose the user’s registration of the mark. http://www.avvo.com/legal-answers/use-of---symbol-but-not-federally-registered-1125746.html
the first two highlighted parts seem to contradict each other. No, in this case they do not. The first highlighted portion refers to works or items produced "for or under the direction of the Company", whereas the second highlight refers to your creations that satisfy conditions (a) and (b). Where contradictions actually exist, the doctrine of contra proferentem entitles you (the non-draftsman of the contract) to adopt the portion or reasonable interpretation that favors your legal position. Also wondering how valid those statements actually are They are valid and become enforceable as soon as you sign the contract or your subsequent conduct reflects your acceptance thereof. it's a matter of privacy. So the question is what I can do or what the reality is of the situation The reality is that you are asked to sign a contract that is abusive and ridiculous. One vulnerability from describing your inventions (presumably in Appendix A) is that the employer gets "irrevocable, worldwide, etc" rights on them as soon as you "use or disclose any [items listed in Appendix A] when acting within the scope of [your] employment". This means that if instead of reinventing the wheel you share or apply any portion of your prior creations so as to enhance your productivity, you knowingly and irreversibly grant to the employer perpetual rights to those items. Legal disputes regarding APIs can become extremely intricate. And, since judges usually have no decent background on IT, even those few judges with integrity are unlikely to grasp the key subtleties that would lead to a correct ruling. "not useful with or related to any Company Interest" is very vague. The company could be interested in literally anything these days. Clauses which are too vague or excessively wide-encompassing are supposedly stricken as unconscionable, unenforceable, etc. However, I personally would foreclose upfront the risk of judicial hassle and decline the abusive contract. Legal issues aside, keep in mind that you are offering your expertise (in terms of supply &amp; demand, you are on the supply side). This fact has a less derogatory connotation than "asking for a job". Accordingly, the relation between the parties should be more leveled.
If the landlord gave you a key, and you can not give it back to him he has every right to charge you for correcting the oversight. I put to you that if you can't provide it back to him, he can't be certain that it has not fallen into the wrong hands, and he would be prudent to change the lock - and indeed, he may not even have another copy of the key in which case he really does not have a lot of alternatives. If you look at the section on "Claims for Damages or Loss" pdf there is a section B - Damage which confirms that Loss includes less tangible impacts including "loss of a service or facility provided under the tenancy agreement" Section C of the same document goes on to assert that "The purpose of compensation is to put the person who suffered the damage or loss in the same position as if the damage or loss had not occurred". There is arguably a question of the amount of loss suffered, and they can't sting you for punitive damages, but they can charge you a reasonable amount to get a new key cut (or possibly to replace the lock) - but that was not your question, and would probably arise if the amount he charges was unreasonable in the circumstance. Depending on if he has already taken action - and if not, how much the bill would be - promptly remedying the breach by finding and returning the key or equivalent action might save you some money.
"Legal requirement" can and in this case simply means "it's what is required in order for us to be reasonably able to offer you this service", noting that it would be unreasonable for such a dangerous business to operate, when one moron slipping and suing them could put them out of business. It's a little surprising that you've never had to sign a waiver before, but there are quite a number of similar waivers out there, such as REI (Seattle), The Edge (Vt), Croc Center (Coeur d'Alene), YMCA (MI) and U. Nebraska. They all have in common the requirement of a signature (indicating that you've waived your right to sue them), birth date, date of signature. This is the bare minimum that's required to have a valid waiver, and more info would be better (to uniquely identify the customer out of the 1000 John Smith's in the state and 500,000 in the US). If you break yourself and try to sue, they will trot out the waiver to put an end to the suit. Name, address, phone number and birth date do a long ways towards proving that the person who signed the waiver is indeed you.
You could sue them for commercially exploiting your image without permission, so the waiver is necessary. It is entirely legal to require of tenants (even if weird) that they be part of an advertising campaign, in a specified way: it's also your right to refuse to sign. There is a minuscule chance that there is a local ordinance prohibiting such a clause.
Conditions pertaining to cancellation of a contract are contained in the contract, that is there is no general "right to cancel a contract", apart from certain 3-day window rights in some jurisdictions. For example, Washington state has some specific cancellation laws, summarized here. If the contract does not allow for cancellation, then you can't cancel the contract. I assume that your contract does have a cancellation clause: then you could have to see what that clause actually states. As it turns out, Florida has a law (Fla Stat. 501.017) which regulates health studio (gym) contracts, requiring certain clauses above the signature box. One required clause per (1)(b)2 is that notice of intent to cancel by the buyer shall be given in writing to the health studio. However, If the health studio wishes to enforce the contract after receipt of the notice, it may request the department to determine the sufficiency of the notice. This means that if they want to enforce the contract after a cancellation, they may request "the department" (Department of Agriculture and Consumer Services) to rule whether the notice was according to the contract (as mandated by law). It will also contain under (1)(d) A provision for the cancellation of the contract if the buyer dies or becomes physically unable to avail himself or herself of a substantial portion of those services which he or she used from the commencement of the contract until the time of disability, with refund of funds paid or accepted in payment of the contract in an amount computed by dividing the contract price by the number of weeks in the contract term and multiplying the result by the number of weeks remaining in the contract term. The contract may require a buyer or the buyer’s estate seeking relief under this paragraph to provide proof of disability or death. A physical disability sufficient to warrant cancellation of the contract by the buyer is established if the buyer furnishes to the health studio a certification of such disability by a physician licensed under chapter 458, chapter 459, chapter 460, or chapter 461 to the extent the diagnosis or treatment of the disability is within the physician’s scope of practice. A refund shall be issued within 30 days after receipt of the notice of cancellation made pursuant to this paragraph. It appears, then, that you simply need to give notice in the correct form (written, with a doctor's notice). In case the club does not have the required provisions in the contract, the contract violates state law and is unenforceable.