Purchased merchandise stolen from customer before taken off retailer’s premises Bob purchases an item from ACME stores Ltd but it was stolen from him before he left the store. Bob would like to request a replacement or refund. Whose loss is this? Whose property was stolen (presumably by another visitor to the shop), and if Bob’s, is ACME liable due to it taking place on their property?
When Bob buys a thing, it becomes his, and it ceases to be the property of the seller. By &quot;buy&quot;, we understand that to mean &quot;pays for and receives physical control of&quot;. At that point, Bob is responsible to control of his new property. His ownership of the property is not contingent on him leaving the store. You might assign blame to the shop if they were negligent in some way, for example if they hire a thief to do the exit-check and the door guard takes Bob's property. Obviously, the thief is ultimately liable, but the store might under special circumstances be liable if they indirectly caused his loss. A store does not have an obligation to guarantee that a customer immediately and securely exits the store after making a purchase, so they are not liable for failing to immediately eject him from the store after buying the goods.
Check your local law. In Washington, the chapter RCW 63.21 says what you are supposed to do. The first part of the law has apparently been satisfieds: Any person who finds property that is not unlawful to possess, the owner of which is unknown, and who wishes to claim the found property Then you need to get a signed appraisal stating current market value from a qualified person engaged in buying or selling the items, or by a district court judge (I have no idea where district court judges get their qualifications to appraise bricks), then within 7 days, report this to the cief LEO where the stuff was found (and surrender it, if requested). You also have to serve written notice upon that officer stating your to claim the property. The burden now shifts to the government, which must publish notices in a local newspaper at least weakly, for 2 weeks. The notice might be publishable in a no-cost venue, in case the publication cost is greater than the value of the stuff. If the owner appears and establishes ownership, that's the end of the finder's potential interest. If the owner does not show up, the property will be released to the finder once he has paid the government's publishing expenses plus $10, but if the goods are appraised at less than publishing cost, there is no fee. As a finder, you have 30 days after that 60 days to pay required costs, otherwise it goes to the government. There are some exceptions, things not subject to finders-keepers (crab pots, secured vessels, motor vehicles, unclaimed property in the hands of a bailee). If you do not comply with these requirements, you forfeit any right to the property and you are liable to the property owner for the value of the bricks. Under the definition of theft, you have a defense that The property or service was appropriated openly and avowedly under a claim of title made in good faith, even though the claim be untenable since you presumably intend to claim ownership of the bricks under the lost property statute.
Following the guidance of the police In summary: If the item is hazardous or dangerous you should report it to the police using the emergency number. If the item is non-hazardous and found in a private place, hand it to the owner of the premises - it's their responsibility to attempt to find the owner and the property becomes theirs if they can't. If the item is non-hazardous and found on public transport, hand it to the operator - they have their own by-laws about lost property. If the item is non-hazardous and found in a public place, if it has a serial number, hand it to the police - they may be able to trace the owner if it is a government document, hand it to the issuer if it is of low value, make reasonable efforts to find the owner &quot;these could include asking people nearby or in offices or shops. You could also consider leaving a note with your details. If you can't find the owner there's nothing more we can do and you should dispose of the item.&quot; if it is of high value, make reasonable efforts to find the owner and if you can't hand it to the police.
You would not be required to do either of the things you state (unless you explicitly agreed to do so). What, strictly speaking, you need to do is to advise the seller that the original goods arrived and ask them if they want to collect them, have you return them at their expense or abandon the goods to you. (In all likelyhood they will give the goods to you because the cost of them recovering them is to high). Although I'm not in the UK, I believe the Sale of Goods Act 1979 applies. Strictly speaking, as you have not paid for the goods, they still belong to the seller - but you do not have to pay to return them.
In my opinion, your question is no different from "If I steal money from a bank to pay off my credit card in the same bank, can I be held liable for stealing". I think the obvious answer is yes for both your question and the modified one, for exactly the same reason.
Could the store give the customer credit or must they actual return the money? The store has the legal obligation to return the money if the customer demands to be reimbursed. Section 155(4)(a) of the BC Business Practices and Consumer Protection Act explicitly provides reimbursement &quot;to a consumer or class of consumers&quot;. The store's unilateral, inflexible decision to give the customer credit in lieu of a reimbursement is in violation of sections 8(3)(a) and 9(1) of the Act. That approach constitutes undue pressure to enter into an additional consumer transaction, more so where management is aware of the issue and refuses to fix it.
As a legal matter, you need to call or visit your local police station, report that you found some lost money, answer their questions honestly and dispassionately (they don't care about your hate etc. unless it's causing an active situation they have to deal with, and even then they don't much want to hear you go on about it), and then let them deal with it. You can tell your neighbor, if he inquires, that you have handed the matter to the local police and he can inquire with them about claiming it; feel free to ask the police to affirm that's the suitable course of action. You can expect to be given legal possession of it if they are unable to determine the true owner in accordance with local law. You can ask the police for details on that, though they'll probably just tell you as a matter of procedure without prompting.
I emailed the Bureau of Alcohol, Tobacco and Firearms in the USA asking this and received the reply: "There is nothing to prevent you from marketing antiques in the UK while present in the US." I also contacted a relevant US attorney and received: "There’s nothing in your question which would implicate Colorado or US law. If you're a UK citizen, and the sale is happening in the UK while you're in the US, then the US has anything to do with it. So as long as the UK doesn’t have any problem with it, the US will not." So I would conclude this question fairly answered.