Can a company refuse my redundancy payment because they changed their mind? I got made redundant a little while ago and managed to find a new job reasonably quickly. However, before I left the old job they changed their mind about making me redundant and asked me to stay. I refused as the new job was a much better package and they wouldn't match it. As a consequence they then refused to pay me my redundancy money as they said it was my decision to leave. Would I stand a decent chance of winning if I took them to court to get my money?
Unfortunately, you are probably not entitled to the redundancy / severance money since you weren't technically ever made redundant / laid off - there was no point in time where you were willing and able to work where they refused you, and I presume you were paid for all time worked. If you're concerned that they only changed their tune because they knew you had a better job already lined up - well, you can call their bluff or just use it as a learning experience. In what jurisdiction do you work? If the US, you could call their bluff, say you'd rather stay and see what they do. You would then keep the option of simply walking away with your stuff in a box any time you felt like it (assuming at-will employment and no contracts that state otherwise).
You asked the rep about how to change some details on your account, and asked him about the cost. It is clear from the recording that you are not changing anything right now. I can't see anything where you state that you want to enter a contract right now, I can not see anything where the rep indicates they want to enter a contract right now. In other words, no contract has been formed. The rep did tell you that a name change will not increase the phone plan price. That was a promise. It was a verbal promise, and you have evidence that the promise was made. Your contract will determine whether the company is bound by such a verbal promise. If you change the name on the contract, with nobody mentioning a price increase, and the price increases, you can surely complain that you were misled and wouldn't have changed the name if you had known about the price increase. However, if you get told that the price will increase before the name change, and you quote the previous promise, I don't think that will force the company to allow a name change without price increase, because your phone conversation didn't create a contract.
The Company is performing wage theft I have never heard of a wage method that pays a salary according to hours but doens't pay for hours over 40. Monthly Salary, by definition, is paid regardless of hours. Your contract doesn't give hours, it just gives a monthly total. That's a contract, and you should be paid according to the contract. In terms of fairness, it certainly isn't right to dock pay for weeks you worked less than 40 but not give you credit for weeks you wored more than 40. Now, it's not clear if you moved to direct employment for the second month. If you did, the first month would be a contract violation, and the second would be a violation of wage &amp; labor law. A company can't pay you salary as an exempt (exempt from hourly wage laws, like management) employee and also dock you pay according to hours worked. So what can you do? If you are still a contractor and actually want the job, not much more than arguing with payroll. Since you (why?) decided to be a contractor instead of a direct hire, you have exactly zero protections to getting let go. If you are a direct employee, you have protections from bringing action about being paid fairly, though your long-term prospects there would be problematic if you have to take the company to task using the government. Any HR rep should know all of the above. But never just go to HR without talking to your manager first. Remember that HR works for management, and working against your manager is generally a bad career move.
It is rather unclear what the facts are, and the legal answer would depend crucially on those facts. My understanding is that you bought a domain from a provider, and they allowed you to use a web server for some period. It also appears that you don't have a clear understanding of the contract, which may have been made online and you might not have retained a copy of the agreement (which would allow you to look at the terms). The assumption that failing to pay substitutes for explicitly cancelling a service is incorrect. If under the contract you agree to pay a certain amount per year, then you have been racking up charges for some time, and you would need to actually cancel. Ultimately, they could take you to court to force you to pay what you owe, although usually there are less drastic intermediate steps. In court, they would produce their documents to show that you owe money, and your attorney would somehow counter, perhaps by alleging that you had a good-faith belief that the contract had been terminated. It is possible that they simply messed up and failed to send you an invoice earlier, which could explain the lack of invoice. At any rate, the fact that you haven't gotten an invoice does not legally entitle you to avoid paying for the service, whether or not you use it. On the premise that they haven't taken back the domain (seems like they didn't), you can legally use it. However, if you do use it, then that would trash any claim that you believed the contract had been terminated (to argue "I thought it had been canceled" entails "and thus I didn't use the service").
Yes You asked for work to be done in the expectation you would have to pay for it and they did the work - that’s a legally binding contract. It appears that you did not agree on a price and possibly not on a time for making payment. If that is so, you agreed to pay a reasonable price in a reasonable time. They have issued an invoice stating what and when they believe is reasonable. You dispute parts of that invoice. That’s fine, people are allowed to have disputes. You have paid the undisputed amount I hope? Notwithstanding, your negotiations with the other party can go back and forth and things can be put on and taken off the table. But you don’t have a deal until you have a deal. At any time, either party can walk away and assert their rights. Or make a take it or leave it offer, commonly called playing hardball. Since it is undisputed that you owe them something, they can refer the debt to “collections (be that internal or an external debt collector). You should pay the undisputed amount immediately and you can continue to dispute the remainder. They will make a deal, initiate legal action, or let the matter die.
The statement "you don't need to put it in writing" is not an instruction, and should not be interpreted as on in lieu of other evidence (e.g. the follow-up question "you don't want to get fired, do you?"). It is, at best, a recognition that your concerns have already been noted (and at worst, a ham-handed threat). In the context of an at-will non-union position, it is legal for a boss to directly demand "take it or leave it, no back-talk allowed". The reduction in salary can't go below the statutory minimum, or otherwise circumvent any laws, but assuming that the new salary is per se legal, they can demand that you accept it and not argue. If this were a government position, there is a potential (but not guaranteed) First Amendment issue.
Some portions of your inquiry are confusing, as in "I insisted that we were going to continue to send money to the mortgage company if we don’t understand what the fees are for". It is unclear why you would continue to send money without understanding the reason for fees, especially since you purportedly sent "the complete payoff" already. What is an appropriate response to an email from a lawyer that says she’s going to withdraw from my case, because I would like to understand the additional fees and charges my mortgage company is charging (over and beyond the plan payment/payoff)? Rather than replying to the lawyer's email, it is more important that you timely file in court a response (with 2 or 3 copies) to her motion to withdraw and that you attend the court hearing (if any is scheduled). Don't forget to also mail your attorney a copy of your response. In the response, you will need to argue that your lawyer's refusal to adequately address your inquiries is in violation of the rules of "professional" conduct (with which attorneys are supposed to comply). By granting the attorney's motion, the court would improperly release her from pending obligations she has with respect to you. For instance, Rule 1.4 of Michigan RPC states: (a) A lawyer shall keep a client reasonably informed about the status of a matter and comply promptly with reasonable requests for information. [...] (b) A lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation. (note: other jurisdictions in the U.S. have equivalent rules, so you will need to refer to their corresponding label) By pushing you to pay another $850 without actually explaining you the details of the "settlement" with mortgage company's counsel, your lawyer clearly is failing her duty to reasonably inform you of the matter for which you retained her. Therefore, your response should substantiate that a granting of the attorney's motion to withdraw ought to be conditioned on the fulfillment of her obligation to provide you with reasonably sufficient information which you as her client are entitled to obtain. It will help if you attach to your motion &amp; brief an exhibit showing that the mortgage company actually directed you to inquire of your lawyer the clarification(s) you are pursuing. Once you take care of that issue, I encourage you to seriously assess (and proceed accordingly) whether your attorney's misconduct merits being reported with the entity in charge of disciplining lawyers for their legal malpractice. If I were knowledgeable of bankruptcy law, I would be happy to address your first question. I can only suggest you to do some research on leagle.com to become acquainted with how courts decide bankruptcy issues. Be sure to set parameter "Search By Court" to "Federal Bankruptcy Court".
The primary question, in case of such a lawsuit, is whether you accepted the terms of the contract. You could accept the terms verbally, or you could accept them with a signature, or you could even accept by behavior (such as showing up to work). If you breach the contract and you want to make the argument that you didn't accept the offer (or some identifiable part of the offer), the plaintiffs would have a "yes you did" piece of paper to support their side. Now you would have to advances a very dangerous claim, that you didn't sign the document and that the signature there is a forgery. This is dangerous, because you perjured yourself in so testifying (it would eventually come down to you testifying, that you didn't sign the document). It's really beyond the scope of Law SE to get into forensic graphanalysis debates, but you should expect that the other side will have compelling expert testimony that you did in fact sign the document, with your other hand. In a civil suit (breach of contract), the other side would have to show that it is most likely that you did agree to the terms. It isn't just about the signature, it's about all of the evidence, which would include eyewitness testimony ("I saw him sign it", "I gave him the pile of papers and he returned them all, signed" or a later conversation "Remember that you agreed to X" – "Yeah, whatever").