Service provider states I terminated the agreement by moving to a location they do not service, am I liable? I signed a 24 month agreement for internet service while living in Atlanta. A month or two into the contract, my wife formally accepted a contract for a position 800 miles away (expensive move). We flew out to the new area, shopped for homes and purchased one (normal life). When we moved into our new place I called the service provider to transfer our service to our new home. Unfortunately, at that time the company stated they do not service our new property address (fwiw - my account is paid in full and good standing for services used). ...Long story short a few weeks later I get a notice for an early termination fee. I've been fighting this for 2+ months now. I've spent hours with countless phone reps and getting the boilerplate, "these charges are valid due to termination of service." I stated in many words I didn't terminate the contract, I asked for my service to be transferred to my new address." I asked the question in a few different ways and the service rep states, "moving to avoid a service charge is not valid." I asked a phone rep manager, "how can a customer be held responsible for where a service provider provides service?" The answer given was, "to avoid ETF you should call [us] before purchasing a home." This seems unreal, unjust, and possibly unconstitutional. Am I crazy? How is it that "blah blah blah big company" can place their interests above a citizen's choice of where to live (school district, neighborhood, etc.)? Am I off base for thinking that I did not terminate the service? On the contrary the service provider terminated the service by not continuing to provide service for my account. Here's the only copy of the service agreement I could find: AGREEMENT FOR RESIDENTIAL SERVICES
This is actually pretty standard. You have a contract with a business to provide some service, and you get a bargain on the price of the service as long as you stay with them for some period, such as 2 years. You could get the 'pay as you go' option which doesn't have a termination fee, but that costs more if you are sure you can commit to what you signed up for, for that period. So it's not that you can't terminate the contract, it's that you can't just walk away from your obligation (what they call a "minimum term agreement"), cost-free. The early-termination fee is part of the cost of moving. You have to look in the Legal Agreements &amp; Contract part of Account Details on your account to get the specific agreement that you are bound by. Generally, you are subject to that fee, unless the subscriber dies, or is in the military and is shipped out. You can also transfer your service from area to area – I assume you either are moving to an area without Xfinity service, or you elected to not use Xfinity in that location. It is legal for a business to put their business interest above that of a customer, even in the case of regulated "utilities".
Up to any time bar in a statute of limitations: yes By using the services, your neighbour incurred the debt. The debt did not become due and payable until the bill was issued. It doesn’t matter when the bill was issued. In most jurisdictions, there is a statute of limitations with a time limit on how long after a debt was accrued it can be pursued. For Utah, the limit is 6 years so your neighbour is liable for all of the past 4 years. Given the circumstances, the utility may look favourably on proposals for discounts and time to pay but that will be a commercial decision, not a legal obligation.
You need to look at the domain registrar's TOS to determine their polices for canceling a domain after the fact in the way they did, i.e. claiming the domain is "premium" and as such allowing them to cancel and raise the price and re-offer the domain. The registrar may, in fact, have such a policy in their TOS that you agreed to when you opened an account with them and registered a domain. "Clicking through" and accepting a TOS is a binding contract. Their policy may hinge on an "escrow" hold on the domain for a certain time until your payment clears, they do due diligence, or other reasons, and by agreeing to the TOS you allowed them to reserve the right to cancel or re-offer the registration. However, such a policy is at least (I think) ethically challenged and at most could be illegal - US and local laws in your your jurisdiction may come into play - in terms of ICANN's policies. You may have success opening a complaint with ICANN, the international organization that oversees domain registrars and works to resolve complaints such as cyber-squatting, issues with the way registrars operate, etc. See Registrant Rights and Responsibilities Under the 2009 Registrar Accreditation Agreement - ICANN. If the registrar doesn't have a clear policy on the form of cancellation and re-offer you have been subjected to, your next step is definitely looking at Dispute Resolution Options - ICANN. Keep all your documents and emails, and log all phone calls or chats with the registrar. Make screenshots of your Cloudflare account and Google's web cache. And, it might be helpful to do a Google search for that registrar and "domain cancellation" or more relevant keywords to see if anything similar has happened in the past and the outcomes; those stories may give you ideas for other options. You may also need to find a local lawyer to advise you on your next steps, or talk to a free legal aid clinic in your area.
Various states have cancellation laws guaranteeing a certain right of convenience to cancelling a renewable contract: Arizona is not one of them. (Additionally, some states have service-specific laws such as gym membership cancellation laws, which I assume is not relevant here though in Arizona it includes cancellation by certified letter). In general, the terms as stated in the contract will hold. If the contract says that you have to physically go in to the office where you initially signed up, you have to physically go in to the office where you initially signed up, regardless of the inconvenience. If cancellation by certified letter is not allowed under the contract, then you may have to be inconvenienced. One possible alternative is to grant someone a Special Power of Attorney, or more generally, hire a lawyer to do the cancelling for you. You can't use that POA form if you don't live in Arizona.
At least as of 2011, when regulations under the Information Technology Act related to privacy and data security were issued (some of the relevant statute sections and regulations are linked in this answer at Law.SE), there was no non-contractual right to have your data destroyed, although a terms of service for a site could give you that right contractually. Instead, usually, a term of service agreement will do exactly the opposite and give a site owner an irrevocable right to keep your data forever. I am not aware of any subsequent statutory, regulatory or case law developments in India which have changed this situation, but that kind of tweak of IT Act regulations in India wouldn't necessary make headlines outside of the local IT industry press coverage in obscure trade journals. The EU is the only place of which I am aware that has any individual right to have data destroyed or suppressed even if it doesn't violated copyright, wasn't obtained illegally and isn't fraudulent or defamatory. Even then, as I understand it, in the EU this is not a unilateral right that applies in all circumstances and is instead a specific remedy for certain situations that have a particularly intense privacy aspect to them.
Not a lawyer, but: In many countries, a purchased item is your property once you removed it from the premises of the seller. In practice, this rarely makes a difference. You have entered a contract with the seller where the seller has to deliver the product, and you have to pay the money, you did your part, they have to do their part. There would be a difference if the item was stolen while in the store, or damaged by fire, or if the store went bankrupt and bailiffs took the item. If these rules apply in your country, then what they did is not theft, otherwise it would be theft (in all countries, if the store removed the door from your home after it is installed, that would be theft). You paid for a door, the store owes you a door. You have a legal contract. Both sides are bound by that legal contract. They have to do what the contract says (delivering the door that was displayed in the store), if they can't, then they have to do the nearest thing that isn't to your disadvantage, like delivering a new door. Or possible a different door that was on display. They can't just declare your contract invalid because it suits them better. That wouldn't be the case if this would put the store at an unacceptable disadvantage. For example, if thieves had broken into the store and stolen ten doors, including yours, the store might get away with returning your money. Since they intentionally sold your door again to someone else, I don't think they could use this as an excuse. I'd go once more to the store and ask them whether they want to deliver a door to you, according to your contract with the store, or if they want you to get a lawyer. A letter from a lawyer might work wonders. (Or of course the lawyer might tell you that I'm completely wrong, but they don't know that, so telling them that you will hire a lawyer might be enough).
Online conversations are generally allowed evidence. However, EVERYTHING in the chat should be considered, as well as any later actions. Were there later conversations that said something different? Did the lease you signed have different terms? One line in a WhatsApp does not make your case a &quot;slam dunk&quot;. It may only be one piece of evidence in a much larger context.
I assume the lease does not clarify what the effective date for cancellation of utilities should be: when you "officially abandon" the property, or when the 30-day notice elapses. Who is responsible for the damage? At least under a principle of equity, the landlord is responsible for the damages. That is because, once you have returned the keys and officially abandoned the property, you have no control on how or whether utilities are consumed or (ab-)used thereafter. For instance, if sometime after the 30th of July a person breaks in that rental unit and extracts tremendous quantities of power or gas, that would lead to the inequitable outcome that the utilities company would charge you if your name is still in the utilities company's records. Similarly, it would be unreasonable and inequitable to expect you to essentially insure the landlord (by keeping your name on the utilities) despite his full awareness that you no longer are there.