Does the receiver need to report invalid customs declaration on international shipment Lets assume the following very likely scenario that definitely happens more than often: I have ordered a product from outside the country that - including shipping - exceeds the amount where you dont have to pay VAT. I was aware of that and prepared to pay the VAT and processing fee. To my surprise it got here without a bill through the regular Swiss Post customs processing facility. Checking the label on the packet it was obvious how, it was declared at only a fraction of the value I had paid. Do I have any legal obligation to report this to customs or is this entirely on the sender? It is already in the tags, but to be sure: This is Switzerland.
Swiss customs has a form to submit questions like this and they gave me a very informative answer. As it turns out the receiver is also part of the customs process. If for some reason customs decides to open an investigation assuming that something regarding declaration/import was wrong the receiver will also be part of the investigation and it is possible that they determine that the receiver is at fault as well. In this case in addition to the import fee additional fines or fees might be imposed on the receiver. I do not know how they determine this, but from a law perspective it is clear. There is always the option to just report a wrong declaration upon receiving the package which means you have to pay the import fee, but no other fines, fees or investigations will include the receiver (assuming the goods involved can be imported legally). The legal part points towards (this part sadly does not exist in English): Zollschuldner Art. 70 Zollgesetz (specifically section 70 (2) c.). For the unlikely reason that the swiss administrative legal code becomes unavailable this is said article translated by me: Customs debtors have to pay customs fee, or if they become unavailable make guarantee for it (materially). Customs debors include: a) The person sending goods across the border (sender) b) The person responsible declaring the goods c) The person on whos behalf goods are ordered &lt;-- Some interesting tidbits: Transport compaines are not liable for anything Your heirs inherit your customs penalties (i.e. you order something from another country, then your heirs have to pay customs fees if you happen to die) Buying a company also means buying their customs obligations.
The contract between you and the company is for the supply of the goods. How they get them to you is irrelevant; they may have them in stock, or they may order them and ship them on, or they may send an order to the factory to ship them directly to you. There is nothing saying that they have to be in stock anywhere. The law you refer to says that they must ship within 30 days unless they provide a specific date. In effect "shipped within 30 days" is an implicit term in the contract. If after 30 days they have not shipped the goods then you are entitled to rescind the contract (i.e. get your money back). Where things get interesting is if they took your money knowing that they would not be able to ship within 30 days, or at least being reckless (i.e. not caring) about it. It does rather sound like this may be the case. If so then it may rise to the level of fraud, and the FTC or state authorities may take action. Try writing to the FTC. A single event won't get any action, but if they get lots of complaints then they might.
No The contract is created at the moment that an offer was accepted. In normal circumstances: You accepted an offer that they made to the general public by sending a purchase order for specific items at specific prices, or They accepted your offer by communicating their acceptance to you (being advised that the goods have been dispatched counts). However, in this circumstance, the company has been explicit that the contract is only created when either: You checkout and pay, or They “supply an invoice to you.” It appears that neither event happened so there is no contract. Their specific terms have overridden the common law rules on offer and acceptance (as they are allowed to do) and the offer has not been accepted until you receive their invoice. Specifically, it cannot be accepted by performance (dispatching the goods) and the requirement for the invoice to be supplied overrides the postal rule. Note that, in this case, you got lucky. 99 times out of 100 there would have been a valid contract and you would have breached it. In future, cancel orders specifically, don’t make assumptions.
An incomplete list: Getting the money. How did you plan to get paid? Credit card? Paypal? Integrating those into a website in compliance with their terms of service is not easy. (I wouldn't touch credit card numbers, in particular, even with a ten-foot pole. Too much liability risk for weak implementations. Too many highly skilled attackers to pounce on any mistake.) Distributing the App. Places like the Apple App Store have their own terms of service, especially regarding payment and in-app purchases. At a guess, Apple would reject your app, but if they allowed it, how does your withdrawal policy fit with the 30% cut they want from the initial transaction? Holding the money. So there are user accounts with a credit balance that can be withdrawn again. Would you be able to repay them if all users withdraw at the same time? Where do you keep the money? Currency risks. Say international customers pay in currency A, which the payment provider transforms into currency B. Then they want their money back, but exchange rates have changed. What do they get? Knowing your customer. There would be money laundering concerns. Do you have the infrastructure to identify your customers? Can customers change the (re)payment method from one account to another? Can you handle withdrawals if a user no longer has the same credit card, for instance? Scammers leaving you to hold the bag. Say a scammer tricks a victim into making a deposit, and then finds a way to redirect the withdrawal (see above). Would you be able to deal with the legal and administrative fallout?
Does posting a letter create any 'legal' agreement between myself and the postal service? Is there any obligation to deliver a letter? Assuming that an agreement is formed, at what point in the process? When the letter entered a post-box, when it was picked up from the postbox, or later - perhaps when a post-mark is added by the postal service? Posting a letter in Germany does not create a contractual agreement between you and the postal service (and so your follow up question above does not apply). Instead, German postal service activities are governed by the Postal Act and regulations adopted by the postal service. The Postal Act creates a system in which independent contractors licensed by the government carry out parts of the process of delivering the mail and are given quasi-governmental status in connection with these activities. Since it is quasi-governmental it has immunity from legal liability, except as set forth expressly by statute. The postal service and its contractors and employees are required to follow the Postal Act and related regulations, and the people and entities involved in doing so may have legal liability for compensatory damages caused to someone as a result of their intentional or negligent violation of the regulations. In contrast, contactual liability is generally imposed without regard to fault and any failure to perform as expected by the parties is actionable. So, in Germany, you can't prevail in suing the postal service or a contractor or postal employee simply by showing that a letter wasn't delivered in a timely fashion, or wasn't forwarded appropriately. You also have to show a court why this happened and demonstrate that the conduct that caused this to happen was intentional or negligent compared to the standard of care for postal workers in the situation in which the alleged misconduct occurred. German law, generally speaking, interprets compensatory damages rather narrowly compared to U.S. courts, for example, generally excluding damages for inconvenience and emotional distress, and favors orders compelling someone to carry out a duty in lieu of a damages award for failure to perform a duty, when possible. Some of the obligations of contractors and employees, such as delivery deadlines, are overall performance standards which are not enforceable in individual cases because not every letter must meet those standards, only a certain percentage of a letters in the system. What commitments beyond the happy-path described above exist? Is there any commitment to attempt to deliver a letter with a less than perfect address (e.g. missing out the postal-code)? Or to offer the recipient the chance to pay the additional postage owed on a letter without enough postage? The highlighted language in subparagraph 4 of the portion of the Postal Universal Service Ordinance quoted at length below governs what should be done in this situation. (There may be additional requirements set forth in other regulations or in individual subcontractor license agreements; this answer is not comprehensive.) The pertinent provisions of the Postal Act provide that: Chapter VII Service of Documents under Public Law Regulations §33 Service of Documents Requirement (1) Any licensee providing letter post delivery services shall undertake to serve documents, irrespective of their weight, in accordance with the provisions of the relevant rules of procedure and legislation on the rules of service in administrative procedure. Sovereign powers commensurate with this obligation shall be vested in the licensee (entrepreneur charged with specific functions in the public interest). (2) The Regulatory Authority shall exempt from the obligation according to (1) above a licensee thus obliged, upon its request, provided the licensee does not have a dominant position in the market. Exemption is ruled out if there is reason to believe that service of documents according to (1) above would no longer be ensured across the Federal Republic of Germany as a result. Exemption may be revoked if the licensee becomes dominant in the market or if the condition set forth in sentence 2 above becomes applicable. A request for exemption may be linked to an application for licence grant. §35 Liability in the Performance of Service of Documents Liable for any damage caused by neglect of duty in the performance of service of documents shall be the licensee obliged, in accordance with the regulations governing a civil service employer’s liability for damages in the territorial area. . . . §38 Liability for Damages Whosoever intentionally or negligently violates this Act, an ordinance having the force of law issued by virtue of this Act, any obligation arising from a licence or any other Regulatory Authority order shall, to the extent that the legal provision, obligation or order aims to protect another party, be obliged to compensate that party for any damage arising from such violation. So, the postal service's obligations with regard to delivering mail are a matter of postal service regulations rather than being in the nature of contracts. And, if an employee or contractor of the postal service causes harm by intentionally or negligently disregarding the regulations, that employee or contractor is obligated to pay compensatory damages to someone harmed by that violation. The primary postal service regulation in Germany, is called the Postal Universal Service Ordinance. Some pertinent provisions of this regulation state: There shall be sufficient letter boxes that customers in urban areas will not need, as a rule, to travel more than 1,000 metres to reach one. Letter boxes shall be emptied every working day and, depending on requirements, on Sundays and bank holidays, as frequently as is needed to comply with the quality standards cited in subpara 3. Letter box clearances shall be based on the dictates of business life; clearance times are to be indicated on the letter boxes. Letter boxes within the meaning of sentences 1 and 2 above may also be other receptacles that are suitable for posting letters. Of the inland letter items mailed on a working day, at least 80 per cent on average, over the year, must be delivered on the working day following the day of mailing and 95 per cent by the second working day following mailing – with the exception of items subject to the requirement of a minimum 50 items per mailing. In respect of intra-Community cross-border mail the quality standards laid down in the Annex to Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service (OJ 1998 No. L 15/14) shall apply. If the Annex to the Directive is amended the quality standards in the amended version shall apply as from the first day of the third month following publication of the amendment. Letter items shall be delivered, unless the addressee – by establishing a PO box or in any other way – has declared that he intends to collect the items. Delivery shall be made to the residence or business premises stated in the address, by placing the items in a receptacle specifically for the addressee and large enough to be provided with the items, or by handing the items over in person. Any items that cannot be delivered in accordance with sentence 2 shall be handed over to an alternative recipient, where possible, unless there are instructions to the contrary from the sender or addressee. Where the addressee’s residential or business address can only be reached with undue difficulty or in the absence of a suitable or accessible receptacle for the letter items, the addressee may be excluded from delivery. The person so affected shall be informed of this intended exclusion. There shall be a minimum of one delivery per working day. The structure of postal service law in Germany, as a question of administrative law regarding the functioning of a government agency, rather than as a contract between the person sending a letter than the postal service, would be typical of most countries (although in many countries there would not be the added complication of providing postal services through independent contractors).
Invoices often provide more information than a receipt about the product or service purchased, including the amount of tax paid. The information on a receipt may not be enough to substantiate a deduction or tax credit claimed by the business. This is particularly important in countries like the United Kingdom with a value-added tax. Suppliers who are registered for VAT must issue VAT invoices which describe the goods or services, and specify the applicable rate and total amount of VAT charged. Purchasers who are registered for VAT are entitled to claim back the VAT charged by the supplier as input tax, but must retain a VAT invoice as evidence that the expense included VAT.
There is no clear legal answer, and in case the matter goes to court, the jury would compare actions of the parties. For example, shipper could say "mail it back to us" and recipient could refuse, saying "come pick it up in the next 10 minutes". Both parties are being unreasonable, imposing significant obligations on the other party (time and money, in the case of the shipper's demands). In the case where a shipper is responsible for the error, most of the burden is on the shipper, thus the shipper should arrange for someone to recover the package. The question is, what limitations can the recipient insist on – what is a reasonable level of inconvenience that the recipient should bear? For instance, it is not generally an unreasonable inconvenience to ask a person to leave the package in a corner on the porch, but it could be too much of an inconvenience to ask a person to interrupt their dinner in order to hand over the package, and it would clearly be an unreasonable inconvenience to require the recipient to wake up at 3am to hand it over. When jurors have to decide such matters, they think "what would I do in this situation, and people have different views of what constitutes a reasonable inconvenience.
There is no contract Specifically, an agreement to agree is void for uncertainty. If the total cost of shipping was an insignificant fraction of the value of the contract then there might be sufficient certainty - that is, it could be argued that the buyer (or seller) has agreed to pay a reasonable rate for shipping. However, in the context of most items on the site this is unlikely to be the case. As an aside, your use of the term "rescind" is incorrect. Rescission occurs when one party breaches a term of the contract and the other party elects to terminate (and optionally seek damages) in response. The correct term for both parties agreeing to release the other is "termination by agreement".