Is it legal to email my competitor&#39;s customers? I want to poach customers from my competitor. Is it legal to email my competitor's customers, advertising my service as an alternative? Details I can obtain a list of my competitor's customers, through a 3rd party product review site. This site allows those customers to review the competitor. For each of those customers, I can obtain their publicly listed contact email address from their business website. I would then email each of them, with a promotion email. Prompting them to consider me as an alternative. Is this legal? Also, is it legal to refer to my competitor in the email in any way?
Generally, you are permitted to contact people for whatever reason you would like. However, I would caution that you familiarise yourself with the various spam laws they have been enacted in your jurisdiction and also in those of your prospective recipients. Some of these laws merely impose conditions on the manner in which you can send unsolicited email, others prohibit it in certain circumstances. I don't intend to traverse each jurisdiction, but Wikipedia has an apparently comprehensive list. There's no reason why you can't refer to your employer, but you should note the relevant advertising and libel law in your jurisdiction and ensure you don't run afoul of these. Finally, consider whether you are breaching any terms of use of the site from which you are obtaining this data. Although you've mentioned it's publicly available, and the enforceability of browsewrap agreements is questionable, it may be legal hassle you don't want to incur.
I do not have the phone number, email, or anything else associated with the account. Well, neither do I - so it must be my account. Unfortunately, the fact that you appear in most or all of the pictures on that account does not prove that you own it. It could be the photographer's account. Do I have ANY options here Can you reactivate the email account associated with the Twitter account? Or the phone number? Either would allow you to reset the password and access the account. You can go to court (in California) and seek an injunction ordering Twitter to delete the photos or give you access. Of course, you have the same issues proving ownership here as you did with Twitter but the court may have different priorities (justice) than Twitter does (corporate protection). I had an idea. If you (or your husband) own the copyright in the photos (i.e. one of you was the photographer) you could issue a DCMA take-down notice because the poster (who, according to Twitter, isn’t you) does not have permission (even if they did at the time: permission can be revoked). Twitter would be unable to contact the account holder and would be required to remove the images when they got no response.of course, if the photographer was someone else, they could do it. Or you could break the law and say it was you, although I would never recommend this even with a near zero chance of being caught.
This appears to be very clear to me: "NPR does not allow other websites to post our content..." I cannot think of a more clear way to say "Do not reproduce our content on your site." Since you asked about licensing the right to reproduce their content, and they flatly ignored your request, I think it is safe to assume that they are not interested in licensing that right to you, even for a fee. This is also consistent with their "NPR does not allow [any] other websites to post..." language. It is always the copyright holder's right to refuse to offer any particular person (or all persons generally) a license, no matter what payment they might offer. (With the exception of statutory licenses, which in the U.S. exist only for recording covers of musical works.) They have also ignored your request to recompense them for infringement already performed. If in the future they decide to take legal action against you for your past infringement (hugely unlikely that such a hassle would be worthwhile for NPR) or seek any out of court settlement (again, quite unlikely they will care enough), I'm sure they will let you know. As they've said in their email, you are welcome to link to NPR's content. You are, of course, not welcome to spread misinformation or lies about NPR by claiming something like, "Look at this wonderful article that NPR wrote purely for us, at our personal request," or "NPR thinks that In Home Teaching Agency XXX is a great company, so we built a curriculum around their content," when NPR has never said any such thing. Any legal issue around linking would probably be a trademark offense, by wrongfully suggesting that NPR endorses you, or by misrepresenting yourself as an agent of NPR. If you don't do either of things, and just say, "Here's an article on [subject X] published by NPR," you're probably fine. If you want to be very thorough, you could include a disclaimer on your site like, "In Home Teaching Agency XXX is not a licencee or partner of NPR. Links to NPR articles are included for educational purposes only," or similar. This seems pretty excessive to me, since a reasonable person won't assume that linking to an article from a major news source suggests a partnership, but I suppose it couldn't hurt to include such a disclaimer.
Update: I've filed a complaint with the CA Attorney General. They automatically forwarded the complaint to Comcast and sent me a notice in the mail. If you have filed a complaint against a business, we will forward your complaint to that business and request that it contact you promptly to resolve the issues you raised. Please note that we cannot represent you, advocate for you with the business, or force the business to satisfy individual requests for relief. Please contact the business directly to discuss your complaint. While we cannot provide specific legal advice, please see the information below, which may help address your concern. For more information about the CCPA, please see https://oag.ca.gov/privacy/ccpa and https://cppa.ca.gov/. [...] If a business has violated the CCPA, you may notify the Office of the Attorney General by filing a consumer complaint. While we cannot file an action on behalf of an individual consumer over an individual violation, consumer complaints are an important source of information for the office. We will review consumer complaints to identify patterns of misconduct and to determine what law enforcement actions to take. You can sue a business under the CCPA only if your unencrypted and un-redacted personal information was stolen in a data breach as a result of the business's failure to maintain reasonable security procedures and practices to protect it. You must generally give the business written notice of its violations and 30 days to fix the violations before you can sue. For more information about when you can sue for a CCPA violation, visit https://oag.ca.gov/privacy/ccpa If you want to consult an attorney, you can obtain a referral to a certified lawyer referral service through the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (from outside California), or online at https://www.calbar.ca.gov. If you cannot afford to pay an attorney, contact your local legal aid office to see if you qualify for free or reduced-rate legal assistance. For a referral to local legal aid offices, visit https://lawhelpca.org/ and click on the Search for Legal Help tab. Comcast responded immediately to the forwarded complaint and appears to have deactivated my login, but nearly a month later have still not confirmed whether any personal information has been deleted. I'd strongly recommend anyone in a similar situation to file a complaint as well. There's no guarantee the Attorney General or California Privacy Protection Agency will act on it, but it can increase the civil penalty to the company by $5,000 per complaint (see section 1798.155) and makes it more likely they will comply. Don't waste your time with any unnecessary calls from the business or obfuscating information yourself as a commenter here mentioned. Just submit your CCPA request in writing, complete the identity verification, wait the 45 days as allowed by the law (or 90 if an extension is requested, see section 1798.130), and file a complaint if it's not completed. Update 2: I received a forwarded letter from Comcast to the Attorney General in response to my complaint. They lied and backdated their alleged completion date of the deletion request to fall within the 45 day deadline, despite emails I sent past their claimed date repeating the request as I was still able to login. Before filing a complaint, make sure to take screenshots showing you logged into the account and email it to the business in order to document it.
Is UPS allowed to take my money and business without intention to fulfill its side of the transaction? No. The company's belated change of mind constitutes breach of contract, and its subsequent refusal to give you a refund completes the prima facie elements of fraud and/or unjust enrichment. The company's acceptance of your package &amp; money and its subsequent act of sending your package to NC strike the applicability of its clause on Refusal of Service (see the link provided in the other answer). The blanket term of "among other reasons" is hardly enforceable at that point. In particular, the existence of a lawsuit between the recipient and the company further weakens any merits of the company's belated change of mind. That is because, by virtue of that lawsuit, the company currently has to deliver to that same recipient other packages anyway. Thus, the company cannot allege that delivering your package "is unsafe or economically or operationally impracticable". Also, since you are the one who paid for the service, the company cannot withdraw on grounds of "the person or entity responsible for payment is not in good standing".
If you operate from outside Germany but within the EU, it is generally sufficient to satisfy your own country's regulations. This is a foundational principle of the EU single market, though it's not quite realized yet and has exemptions for consumer protection purposes. However, the German TMG law which includes the Impressumspflicht explicitly enshrines this principle. So from the German Impressumspflicht perspective, you're good to go. However, you will not be able to operate anonymously, because of your country's laws. GDPR requires you to clearly state your identity and contact details in your privacy notice. If you engage in internet-based commerce, the EU eCommerce Directive will have caused your EU member state to pass legislation that requires you to disclose: your name the geographic address where you are established contact details incl an email address if applicable, registration numbers from trade registers or similar if applicable, your VAT ID Note that you must have a VAT ID for cross-border B2B sales within the EU. You state that you are not selling anything via your website, and are instead collecting payments via another website. What the consequences of this are would depend on the laws and caselaw in your jurisdiction, but you will have to make these disclosures on at least one of the two websites. About Germany going after bloggers who show ads: income from ads is taxable income, and operating a business requires registration. However, the German Impressumspflicht is rarely enforced by the state. Instead, other market participants (competitors) trawl the internet for potential violations and then send a cease-and-desist letter. They can do this because skirting legal obligations distorts the level playing field, which harms those competitors. There is a thriving cease-and-desist industry built around this, but it only affects businesses that operate within Germany.
While not categorically illegal, there is a risk that using a trademark in an email name is something that is being done with a purpose to defraud people into thinking that you are affiliated with that company (and indeed, such emails are frequently used for that purpose as are misleading domain names). So, while it isn't outright forbidden, it is generally unwise.
Yes, you can. An excellent example is this very website - at the bottom of this page you will find a series of links in the footer, one of which is &quot;Terms of Service&quot;. I think you will agree that most people using the Law SE are making no money from it or paying no money to use it and yet the terms of service sets out in black and white what a user of this site can do, and what the repercussions can be if they breach the ToS, so it serves a purpose as an excellent example for your question.