Am I required to return a package that was sent to me in error? tl;dr: Do I have to return a package that was sent to me that I've already been refunded for? Background: In early October, I pre-ordered the Microsoft Band 2; a fitness monitor. It wasn't scheduled to be released in Canada until late November (~20), so I didn't expect it anytime soon. Near the end of October however, I received a tracking number from Microsoft, and had my credit card charged for the full amount of the product. Sure enough, it had been sent a month early, apparently in error. I checked the tracking page, and marked my calendar for the 2nd of November, excited I was getting it early. Well, the 2nd came and went. To my frustration, the package ended up getting stuck in customs for days. Then, I received an email from a &quot;Chuck Norris&quot; (I'm not kidding) that Microsoft had realized their error, and couldn't allow me to have the package early. Instead, my order was cancelled, refunded, I was given a $20 credit for their online store, and told to reorder the Band if I still wanted it. I decided to wait. The package was sent back to China, and sat there for about a week. This picture tells the whole story nicely: Yesterday though, I received a shipping notification. As you can see from the history above, it's since cleared customs, and is scheduled to be delivered today at noon (about 6 hours from now), despite me having received a full refund and credit. What are my options when it arrives? Am I allowed to receive it, then notify Microsoft of the error and offer to pay? Ideally, I'd like to brush it under the rug and not pay (I think Microsoft has enough money to forget about a couple hundred bucks), but I realize that that could bite me down the road. At the advice of @ratchetfreak, I read Microsoft's &quot;Terms of Use and Sale&quot;, and couldn’t find anything about orders shipped in error. The only somewhat relevant thing I could find was if there's an error on their website relating to my order, they reserve the right to charge me the correct price (12.) (which I'm fine with). I live in Calgary, Canada. Update as of Nov. 14: The shipping history is still exactly as the picture above; &quot;in transit&quot; in Winnipeg. It appears to be a glitch in their systems unfortunately, as I suspect it was stopped at customs; again. Update 5 years later: I never got it, as this parcel was stuck at customs for seemingly forever before being sent back.
Receive it and keep it. If MS wants to be paid they can either charge your card or send you an invoice. They will look really stupid if they sue you over this and need to explain to the judge why they didn't take one of the two options before taking legal action.
My thinking is that there was no meeting of the minds, thus no acceptance. ( I can see that shipping the goods implies acceptance, however I understand that acceptance implies a meeting of the minds - and there would have been subterfuge to modify the return page with the lower amount - thus at the moment of apparent acceptance there was no actual acceptance) I doubt you would have a case against the other party criminally, but quite possibly in a civil court.
Swiss customs has a form to submit questions like this and they gave me a very informative answer. As it turns out the receiver is also part of the customs process. If for some reason customs decides to open an investigation assuming that something regarding declaration/import was wrong the receiver will also be part of the investigation and it is possible that they determine that the receiver is at fault as well. In this case in addition to the import fee additional fines or fees might be imposed on the receiver. I do not know how they determine this, but from a law perspective it is clear. There is always the option to just report a wrong declaration upon receiving the package which means you have to pay the import fee, but no other fines, fees or investigations will include the receiver (assuming the goods involved can be imported legally). The legal part points towards (this part sadly does not exist in English): Zollschuldner Art. 70 Zollgesetz (specifically section 70 (2) c.). For the unlikely reason that the swiss administrative legal code becomes unavailable this is said article translated by me: Customs debtors have to pay customs fee, or if they become unavailable make guarantee for it (materially). Customs debors include: a) The person sending goods across the border (sender) b) The person responsible declaring the goods c) The person on whos behalf goods are ordered &lt;-- Some interesting tidbits: Transport compaines are not liable for anything Your heirs inherit your customs penalties (i.e. you order something from another country, then your heirs have to pay customs fees if you happen to die) Buying a company also means buying their customs obligations.
The starting point is whether you infringe copyright by downloading or using the cracked software. The licence you purchase relates to a specific copy of the software. The licence almost certainly does not say 'You can use any copy of this software.' It will usually say something like 'You may install this software', surrounded by other language that makes it clear that 'software' refers to a specific copy. E.g. the Windows 7 EULA says 'you may install one copy of the software on one computer' and, in another place, says 'By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit.' Nothing in that licence allows you to download an infringing copy of Windows from elsewhere and apply your licence to that copy. In the case of Windows, you don't have a licence to run 'Windows', you have a licence to run a specific copy of Windows. Therefore, even though you have purchased a licence, you would not have a licence for the cracked copy. Running a computer program inherently requires you to make copies of it in memory. In the absence of a copyright licence, this is copyright infringement: MAI Systems Corp v. Peak Computer Inc (1993) 991 F.2d 511 (defendant, who was not a licensee in relation to software, ran software and in doing so created copies of the software in memory; the person was purportedly authorised by a licensee to do so, but the licensee did not have the right to so authorise the defendant). In some jurisdictions, there is legislation to permit non-licensees to run software without infringing copyright, but these provisions (at least the ones in the US and Australia) don't apply to copies of the program which are themselves infringing copies. See 17 USC 117(a) and section 47B of the Copyright Act 1968 (Cth). Now, supposing you do infringe copyright, the question of whether that is a criminal act will depend on the jurisdiction and the other facts of the case. In Australia, downloading or using software is almost never a criminal act (offences under the Copyright Act require trade in infringing copies or commercial scale, etc). In the US, infringing copyright for commercial gain (e.g. if the software is for use in a business) or of particularly expensive software might be criminal under the No Electronic Theft Act. Furthermore, downloading the 'cracked' software may make one complicit in the distributor's offending, specifically by way of 'counselling and procuring' or 'conspiracy'. The distributor's offending may include the kind of commercial copyright infringement that is criminalised.
It looks like the gym was allowed to take the money out of your bank account and didn't. They didn't notice that they didn't take your money, so they can't really expect you to notice it. So you haven't done anything that would be criminal. The bigger question is how much you owe them. If you used the gym all the time, like someone paying monthly would do, they will most likely have the right to payment. That's not unlimited, there will be some &quot;statute of limitations&quot; so they can't ask you for 30 years back payments, but with less than two years they probably have a right. If they raised prices, it's unlikely the would have a right to that because they never told you. The situation while your subscription was frozen is interesting. Basically you just walked in, used the gym without paying, but they didn't stop you in any way. I could walk into your gym, ask if it is Ok to use it, and if they say &quot;yes&quot; and don't mention payment, I'm in. So for this time you can argue whether or not you owe them money. Summary: You haven't done anything criminal. You most likely owe them money. About the money, they can take you to court if you don't pay which will cost both sides money. Since you did use their service and other users did pay, the morally right thing would be to pay what seems fair to you, possibly with some negotiation. And legally, you might consider paying them enough to make both sides happy enough so you can stay a gym member and don't get sued for the money.
Yes Best is to call them and let them guide you to the right department. https://www.microsoft.com/en-gb/contact.aspx In reality you can give up. They will never ever give you the permission to use the icon, even if you'd pay for it. Why? Because as soon they give the permission to someone others will try to use it too and their legal stand would be more difficult since they softenend the use rights of that icon/intellectual property, opening doors for people who copy without thinking of the legal implications and scammers. EDIT: To add; As far I know you're not allowed to take stuff from wikipedia without noticing them/linking to them. That your app is free also doesn't matters. Maybe you're even showing ads in your app giving it a commercial goal.
1) Why would an Orthodontia provider want to receive this payment at all in the first place? I was thinking maybe tax reasons. Less cynically, medical providers request that insurance payments be sent directly to them (and you routinely agree to allow them to do so in the fine print of your insurance contract and the paperwork you will out with the provider), every time that they request payment through insurance, because it is extremely uncommon for someone to pay in full and then come up with insurance through which a claim can be submitted. It is set up this way, in part, because medical providers have a lien on insurance payments made to compensate any not previously paid for services that they provided. So, anyway, bureaucratic inertia causes it to happen this way in your quirky case where it really doesn't make sense. Also, insurance companies routinely see claims failed by providers and handle them uncritically, while rarely seeing claims filed by insured for services that have already been rendered and paid for, and so look at those claims more critically, so it was probably in your interest to have the provider make the claim for you on your behalf. More cynically, even if the medical providers doesn't get to keep the money, holding onto it helps their cash flow. It may allow them to borrow less money for operations, or to invest it and earn a return on it. Having money has value even if it is temporary. 2) If they never end up sending me the claim refund, do I have any legal power to fight against this? I have all of the original receipts and an EOP report. Yes. You could write a demand letter, including copies of your evidence, and if they refused to comply within a reasonable time, you could sue, either with a lawyer, or in small claims court. You would have an extremely strong chance of prevailing and in all likelihood they would refund the money before the case went to trial rather than fighting a losing case in court. You have solid evidence that they were paid twice for the same thing. You don't need to bring the insurance company into it (which would make the case much more complicated). You just need to show that your local medical provider got a double recovery and didn't provide a refund. Six to eight weeks is unreasonable when they have already been paid twice. But, given the cost, aggravation and delay associated with suing, you might want to give them some time to provide a refund, although the next monthly billing cycle for them ought to be more than generous accommodation from you.
If someone gave a gift than requested it back is it legal? The request itself is legal, but that does not mean that you have to comply with it. I never promised anything that tied to the tablet. So I'm not sure if it counts as a conditional gift. It does not. An unconditional gift (which initially you did not even want) fails to meet the elements of a cognizable doctrine such as contract, promissory estoppel, fraud, or unjust enrichment. he says he will report the tablet as stolen if I don't return it He might get in trouble if he does that, since he knows or should know that the tablet was never stolen. He gave it away despite your initial refusal(s). As such, he might incur false reporting of a crime.