Is it a violation of GDPR law to email personnel gathered from hunter.io? I'm a web developer working on a project for a client. The project is a directory of sustainable companies (enviromental-friendly companies). The project is only launching now. The companies listed on the website are companies the client knows they exist and has gathered from websites such as HubSpot. The client then gathered emails for the personnel that are working in those companies. The companies are added to our database and the company personnel have the option to claim the company and change in its profile. The client wants to send emails to the contacts that he has (which he got no consent from) that our website is hosting a profile of their company and they should feel free to claim it. Would this be in violation of GDPR law?
Contacting a business email about a business matter is usually fine, but in this case we have an unsolicited marketing communication (spam), not really a business matter. The client's jurisdiction likely has more specific rules about spam. Also, it is unusual (read: presumably illegitimate) to contact individual employees rather than the company's official address with the offering. From the GDPR perspective, every processing of personal data (such as email addresses that might identify natural persons) needs a legal basis (Art 6). Let's go through them: consent? No. necessary for performance of a contract involving the data subject? No. legal obligation? No. vital interests? No. public interest? No. legitimate interest? Perhaps. The client has a legitimate interest to conduct their business. However, this legitimate interest must not be overridden by the data subject's interests, rights, and freedoms. Such as the interest in not being disturbed by spam mails. It is the Data Controller's (your client's) responsibility to balance the legitimate interest themselves to determine whether they have a legal basis, but I really don't think that they do. In conclusion, your client's idea is a bad idea: They likely do not have a legal basis for this under the GDPR. They are likely violating more specific anti-spam laws in their jurisdiction. They are working hard to get their domain put on spam filter lists. Note that already the step of collecting employee email addresses is personal data processing and needs a legal basis. Of course, the GDPR does not apply when the client is not established in the EU and only processes the addresses of persons that are not in the EU.
Caution: I am not a lawyer. It depends on who is doing the collecting and storing. If it is done "by a natural person in the course of a purely personal or household activity", then it is exempt from the GDPR, as per Art. 2. Beware, however, that "purely personal activity" means that you do not share or publish them. In this court case, having the name or phone number of someone else on your "personal" website constitutes "processing of personal data wholly or partly by automatic means within the meaning of Article 3(1) of Directive 95/46".
Keeping logs of chats would not necessarily be against the GDPR as you have suggested. For the IRC service provider/operator: these chats/logs would be within scope if EU-based users are involved and this means the data controller/processors would have legal obligations to comply with GDPR. The IRC service provider/operator would be the data controller and would be held ultimately responsible for the data stored/processed through the IRC service, including backups and logs kept etc, and this would mean any sub-processors they select (such as hosting provider) would also have to be GDPR compliant. Due to the nature of IRC chats being entirely public in the same way forum board posts and comments are public, the contract terms between the IRC service provider and the IRC users would need to be very clear that this is the case, and the IRC users would need to give consent for this processing (this is more complicated for children, see Article 8 regarding consent from the holder of parental responsibility). For IRC users (personal use): If you wish to keep the chat records for personal use only (i.e. not in connection with a business or your employment at a business), then an exemption applies: This Regulation does not apply to the processing of personal data: ... (c) by a natural person in the course of a purely personal or household activity; ... (GDPR, Article 2: Material Scope, Paragraph 2(c), p.32) For IRC users (commercial/business use): In this case I don't think you would have any legal basis to store/process these chats/logs if they contain personal data without a legal agreement with the data controller which would require you to put in place the same protections they have to under GDPR but then allow your business to access the data for specific purposes. While the information may be published or considered to be in the 'public domain', for you to take a copy of it without permission and use it for a purpose they haven't consented to would not be allowed under GDPR. Additionally, to go through the process of removing personal data from the chats/logs would in itself be considered 'processing' under GDPR and therefore would be unauthorised without a legal agreement with the data controller. Practically therefore, your best options under this circumstance would be if: The IRC service provider implemented a 'favourites' feature to save within their own system the chat conversations you wish to retain and refer back to in future. Since they hold the data and you already have a user agreement with them there is no further complications (this is probably the best option); The IRC service provider implemented a feature to download an anonymized copy of a chat conversation (not ideal as there are no guaruntees a user will not include personal data in their messages, though the user agreement could state that message content will be considered to exclude personal data, in a similar way to how StackExchange do for this website, see the paragraph titled "Information You Choose to Display Publicly on the Network" on the StackExchange Privacy Policy). Your business considered an alternative communications solution, such as hosting its own real-time chat system or forum boards system, in which case your business would be the data controller, and while subject to GDPR you could then define the purposes for which the data will be used in your own user agreement.
The GDPR gives controllers a lot of latitude. They must decide on the correct course of action taking into account the possible risks to data subjects. Specifically, no notification of the authority is necessary if “the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.” In your scenario 1, you suggest that there is no breach because there is no evidence that the data was improperly accessed. This analysis is faulty: the controller is aware that the data was not properly secured, and cannot rule out that the data was improperly accessed. I would argue this fits the description of a “breach of security leading to the accidental or unlawful … unauthorised disclosure of … personal data” (compare the definition of a data breach in Art 4(12)). Thus, a data breach has happened. The question whether the supervisory authority has to be notified of that breach is more debatable. The controller must assess the likelihood of risks to the data subjects. Here, they can perhaps argue that the risk of disclosure is low. However, the nature of the breached data would also be relevant. If in doubt, the controller should make the notification. The goal of the GDPR is not to punish unlucky companies that suffer a breach, but to protect personal data. Thus, fixing mistakes and cooperating with the supervisory authorities is likely the best approach for most companies. In your second scenario, the data is sensitive – its disclosure has a high risk for data subjects. However, the risk of someone intercepting this data is debatable. Does the risk of interception balance out the sensitivity of the data? That's the data controller's call, but I don't think so. A notification would seem appropriate here. As a technical remark, simply offering HTTPS is not sufficient to prevent MitM attacks – users must be forced to use encrypted connections. If a controller sees MitM as a risk, they are required by Art 24 to take appropriate technical measures. Here HSTS and HSTS preload would prevent the connections from being downgraded to HTTP. Instead of offering insecure connections, the site would become inaccessible. A complementary strategy is to not serve content over HTTP, but have the HTTP server only issue a permanent redirect to the HTTPS URL.
Can a city request deletion of all personal data that uses a certain domain for logins? Well, they can, but they have no legal backing to make it happen. Their chances of succeeding are about as good as me requesting a Ferrari, a Yacht and a Mansion. I can make that request. People will laugh. I will not get it. I'm a little worried that I shouldn't allow certain domains to be used as logins in the first place, especially ones that might be school related You have no way to know who owns what email address. And it's none of your business. Your only interest should be in whether the address is owned by the person that is creating the account. You probably already do that by sending a confirmation link to the email address when people sign up. I'd like to have some idea for future reference if there's any case where the GDPR would require me to comply with such a request The only way you have to comply with such a request is if the owner can prove their identity. As far as I understood, the &quot;Finnish city&quot; was three degrees away from that. They could not provide any proof they are who they said they are, they could not provide a finite list of accounts they claimed to own and they could not even provide proof they own those accounts. They literally just wrote an email with zero legal meaning. I want to figure out the right way to reply to emails like this one The correct way to handle this is have a feature on your website where the account owner can delete their own account. GDPR compliant. Then you make a text template explaining how to use that feature and reply with that template to every request, no matter how stupid (like this case) they are. If they cannot identify themselves to you by proving they have access to their &quot;own&quot; email, they have no business wasting your time. Legally, they could provide you with a different method of identification. In case of a Finnish school, that would probably need to be power of attorney from all children's legal guardians and a specific way to identify the accounts that is consistent with the data given (for example if they entered their full name and address on your website). You would probably in your rights to demand a certified translation if it's all in Finnish. Apart from the fact that you as a private US citizen have no real means to check the validity of all that paperwork, personally, if I saw hundreds of pages of certified translated paperwork, I would probably just comply. Not sure it it were actually enough, but it certainly gets an A+ for effort to delete data from a private website. But a real lawyer might give better advice with a real case on their hands. Is deleting the data actually more of a legal liability than not deleting it in some cases? (People shouldn't be able to delete other people's accounts.) Indeed. You should not delete people's data because a random punk on the internet sent you an email. You need to identify who the request is from and if they are allowed to make such a request. Whether you have a legal duty to actually keep data, is up to you or your lawyer to find out. It depends on your data and laws. It is perfectly legal to make a website with a textfield that deletes any data you enter after a second. Destruction of data you own is only a problem if you break other laws with it. For example the IRS might not be amused if you destroyed invoices and other proof of taxable income. &quot;Some dude claimed I must in an email&quot; is not going to fly with them. That said, again, please, identify who you deal with, find out if their claim is valid. Don't do stuff because random internet punks write you an email. Because the next mail you get, will be from a Nigerian Prince. Please wisen up before opening that one. People on the internet, through stupidity or malice, might not have your best interests at heart. Don't believe random emails.
Yes, this violates the GDPR if the user is in Europe. Data which is tied to a personal device can be tied to the person who owns it. From "What Is Personal Data" by the UK Information Commissioner's Office (ICO) (emphasis added): Personal data is information that relates to an identified or identifiable individual. What identifies an individual could be as simple as a name or a number or could include other identifiers such as an IP address or a cookie identifier, or other factors. If it is possible to identify an individual directly from the information you are processing, then that information may be personal data. If you cannot directly identify an individual from that information, then you need to consider whether the individual is still identifiable. You should take into account the information you are processing together with all the means reasonably likely to be used by either you or any other person to identify that individual. The bit about "all means reasonably likely" in the last bullet includes the kind of de-anonymisation tactics described in the NYT article. There are 6 lawful bases for data processing in the GDPR, and all processing must fall under at least one of them. (a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose. (b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract. (c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations). (d) Vital interests: the processing is necessary to protect someone’s life. (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. (f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.) Selling data isn't covered by any of the others, so consent must be obtained. Permission must be clear and positive, and you cannot predicate delivery of a service on the processing of data that isn't necessary for that service. So for instance you cannot say "You can use this service as long as we are allowed to collect and sell your data" because selling the data isn't necessary to the provision of the service. From "Consent" by the ICO: Consent requires a positive opt-in. Don’t use pre-ticked boxes or any other method of default consent. Explicit consent requires a very clear and specific statement of consent. Keep your consent requests separate from other terms and conditions. Be specific and ‘granular’ so that you get separate consent for separate things. Vague or blanket consent is not enough. [...] Avoid making consent to processing a precondition of a service. This applies to any processing of data about individuals within the EU, so just being an American company doesn't get you a free pass to ignore the GDPR if your app gets used by Europeans. The "Legitimate interests" basis is more problematic, in that the company collecting the data has to conduct a vague "balancing test" to determine if this basis applies. For direct marketing the ICO has written this, which says that direct marketing may be a legitimate interest, especially if you can show that the user has expressed interest in such adverts. For instance a location service which promises to tell you about nearby special offers would fall into this category. Against this, the impact on the user's privacy has to be considered, and location data is "special category data" because it can reveal medical information (e.g. hospital attendance) or religious affiliation (e.g. which church you go to). So unless the relationship between the recorded location data and the service is very direct its not going to pass the balancing test. The company would also need to distinguish between knowing the current location and keeping a record of historical locations; the two need separate justification. And of course nothing about this covers the sale of the data; this is considering a company which sells advertising space in it's app, not one that sells the data itself.
The GDPR only require explicit (hard) consent if you use the cookie to store personal data. Given the conditions you cite, the data you store is not personal data, so this cookie does not require consent. In theory, someone having access to both session cookie and "analytics cookie" could relate the two, but that is highly non-trivial. You may have to do DPIA to demonstrate that this is non-trivial, or that you have mitigation in place to mitigate staff abusing such access. But provided things are as you say, the "analytics" cookie does not require consent.
a few quick notes that come to mind. As the commenters point out: DSGVO is indeed the German equivalent name to the GDPR (English term) "Imprint" isn't a privacy related topic that much, as such it's not really changed by the upcoming GDPR The GDPR changes many things, but the requirement for up front information isn't one of them - so it would've already been a rule to follow Sometimes the question who is responsible for privacy information might not be that easy to decide when you're on platforms. I take this situation as being pretty clear though. You are basically given a blank slate, you can do with that page whatever you want, and the visitor has no clue whatsoever that it might be hosted by Github. In addition to this, Github would be classified as a data processor (providing the tool) and you as the data controller who is in charge of practically everything except for the provision of the page. I hope this helps. Btw. it's not that hard anymore to write a privacy policy these days.