Is it legal to deny service if I do not provide address? In the UK almost every business will ask for your postcode and house number. For instance, two of the larger real-estate agencies in London refused to register me in their systems unless full and exact current address is provided which in fact prevents me from updates on new housing opportunities. Just to be clear I visited the branch, this is not an online form or a phone conversation. When I challenged them on the subject they claimed that it has to do with fraud prevention. While it is quite clear that the only fraud is the real-estate agency this is not only this market that does that. Is it legal for businesses to deny service to customers who do not wish to share their location?
Businesses can discriminate against their customers on any basis they like provided that such discrimination is not on an illegal basis like race, sex or age. They do not have to serve you if they don't want to.
Possibly If the texts are sufficiently precise that they constitute offer and acceptance then they would create a contract notwithstanding that “some documents” were never provided. First, your offer must have been sufficiently clear that it was open to acceptance by a simple “yes” or “ok”. Given that you had a lease, a simple offer to have another one would be enough as “on the same terms” is implied. Second, she must have accepted your offer unconditionally. “Yes, I’ll put together some documents to sign” is an unconditional acceptance even if the documents never appear. “Yes, I’ll put together some documents to sign first” or “Yes, I’ll put together some documents with the terms” aren’t. The first is a conditional acceptance and the condition wasn’t met. The second is a rejection with an intention to make a counter-offer that never eventuated. Third, real estate is heavily regulated. There may be specific requirements (such as a particular form of contract, or that it be witnessed) that mean there is no binding lease even though there would be a contract at common law.
First take a look at Article 13(1) of Directive 2002/58/EC Article 13 Unsolicited communications The use of automated calling systems without human intervention (automatic calling machines), facsimile machines (fax) or electronic mail for the purposes of direct marketing may only be allowed in respect of subscribers who have given their prior consent. Notwithstanding paragraph 1, where a natural or legal person obtains from its customers their electronic contact details for electronic mail, in the context of the sale of a product or a service, in accordance with Directive 95/46/EC, the same natural or legal person may use these electronic contact details for direct marketing of its own similar products or services provided that customers clearly and distinctly are given the opportunity to object, free of charge and in an easy manner, to such use of electronic contact details when they are collected and on the occasion of each message in case the customer has not initially refused such use. Note that this is a Directive, so it is not directly binding, but each EU member state has created it's own laws containing this. I also quoted paragraph 2 for completeness, but based on your description, it does not apply. Article 95 GDPR explicitly specifies it does not change any obligations from Directive 2002/58/EC. So it looks very clear to me the situation you describe is not legal. Article 14 GDPR allows you to request all information regarding this, which included information how they have exactly obtained your name and email address.
This all depends upon where you are. I am a landlord and I am answering based upon the laws of the U.S. and the states that I operate in. First things first. You are not the property owner. While this does not limit the answer, it is a factor. You do not have the right to the property even if you have a key and the permission of the tenant. You are not the property owner, do not represent the property owner nor the tenant, and by contract do not have legal rights to the apartment. It does put you in a different situation. As a landlord, it is against the law for me to provide access to a tenants apartment to anyone without authorization. This, of course, precludes emergencies such as welfare checks. In the case of the police, a warrant is required or a form that the police fill out that allows the police to gain access. This would be used in cases such as when a spouse requires the recovery of personal property during a domestic dispute. A judges order is not always possible in these cases. These are often limited cases and the form absolves the landlord of liability even in cases where the police act incorrectly. So without a warrant or a form that certifies any lawful request, anyone including the landlord can be arrested for a crime. For your situation, a quick call to the landlord would have been appropriate. Without a warrant or certification, the police still had options including waiting for the person in question to either leave or return to the apartment or even request a warrant by phone. Often, the warrant, once signed by the judge, can be read over the phone. Any landlord should always have a paper copy provided within minutes since some cruisers will have a printer and can print the warrant. Your refusal appears to be legal. However, in the future, you can ask for a copy of the warrant that you provide the landlord. I do not wish to paint a negative image of the police who do the hard work that most people will never take on, they are after all heros, however, some do not know the law perfectly well especially tenant landlord law. As well, some will try and get away with skirting the law trying to get an important job done. It does happen. I hired a lawyer just last week for an illegal request unrelated to the question here. Addressing the OPs comment: Hello, I believe I misstated the situation a bit in that the locked door in question was for the apartment building and not a tenet's apartment itself. I have edited my question. Does this change anything? Technically, this does not change much of anything, however, the request by the police can be seen as a reasonable one. They just may want to talk to the individual which is reasonable. In this case, I might have let them in if the access I was giving them was to a common space such as a hallway. In this case, the outer door locks are only to keep Intruders from entering the building and not meant to restrict access for valid purposes. Are you in trouble? I would say no. If anyone asks, you can give reasonable arguments for your situation. However, the next time, consider what I have written here. The police have a tough enough time doing their jobs. If you can help and stay within the proper boundaries of what the law allows, that would be best.
How can a new business (especially a tech business) find its first few customers if not by cold texting in some way or another? Don’t know, don’t care. This is Law SE, not Marketing SE. Does PECR force new businesses to market themselves strictly in the public domain, e.g. on social media? Not at all. It prevents spam and is in line with similar laws in most of the World. You can call or SMS people (unless they are in a do not call list), use conventional marketing like radio, TV, direct post but you cannot send spam email.
The key language to be taken notice of in that code is 'by fraud or deception'. If the property manager has provided reasonable notice of a clear-out, then the code doesn't apply due to lack of fraud or deception. But at the end of the day, just go and check the mail room on a Thursday afternoon and you shouldn't have any problems.
Given that this is a UK based company, the most applicable Act would be the Unsolicited Goods and Services Act 1971 A person who, not having reasonable cause to believe there is a right to payment, in the course of any trade or business makes a demand for payment, or asserts a present or prospective right to payment, for what he knows are unsolicited goods sent (after the commencement of this Act) to another person with a view to his acquiring them [for the purposes of his trade or business], shall be guilty of an offence and on summary conviction shall be liable to a fine not exceeding level 4 on the standard scale. This law specifically refers to [unsolicited] charges for entries in directories. You also mentioned that they're misrepresenting that a company is already a customer and sending out invoices on that basis. That would be a breach of the Fraud Act 2006 A person is in breach of this section if he dishonestly makes a false representation As to their enforceability, that answer is no. If this came before an actual judge, the judge would throw it out in a heartbeat. No agreement was made to provide a service in return for a payment and these companies rely on sending threatening letters via (seeming) third-parties precisely because they wish to avoid that level of scrutiny.
What's the legality of this situation? It's unlawful and you should seek support for it. That document you linked to appears to have resources that could help you, such as support lines and counselling centres, etc. Am I being discriminated against by these landlords(companies)? I would say so. It sounds like you're being discriminated against on grounds of race and ethnic origin. It appears to violate the General Equal Treatment Act. However, I do want to stress that there may be completely reasonable factors as to why landlords are rejecting your appointment requests. For example, it would not be discriminatory to refuse housing on the basis that you don't have the appropriate income, or you have a poor credit rating, or you don't have any previous rental references. It can be very difficult to prove discrimination if any of the above factors apply, since the landlord could simply cite one of those reasons instead.