What to do about Fake Positive Reviews There is a company that I have run into that had a sudden review surge. In each of these 20+ reviews, they, as in individual accounts, review a combination of the same places having reviewed by an advertising company who has reviewed all of these businesses as well. It appears that companies around the area are hiring this advertising company who then creates many reviews, even some local government services appear to be using this advertising companies service. Is there anything illegal about this kind of practice? Who would be the point of contact to mediate this? Is this fraud if they haven't received the services?
This doesn't sound like fraud (against you, at least), but it does sound like an unfair or deceptive trade practice, which is outlawed by Section 5 of the Federal Trade Commission Act and perhaps the Pennsylvania Unfair Trade Practices and Consumer Protection Law, both of which prohibit unfair and deceptive trade practices. I don't know about Pennsylvania, but the FTC has on many occasions taken action against companies for engaging in just this kind of behavior. To find out whether you would be able to take action against the other company, you'd want to find a good competition lawyer in Pennsylvania. For some more basic background on the FTC's rules, check out this primer.
The most important fact to bear in mind is that there's no way to predict whether a given individual will decide to file a suit against you, though we might say on what basis he might, if he so chooses. There are two basic grounds for a suit, one pertaining to trademarks and the other pertaining to use of names – misappropriation and violating the right of publicity. A word can be a trademark, but the scope of protection is somewhat narrow because the protection is in terms of use within a given business. So calling your computer company "Apple" is out, but calling you roofing service the same is okay (assuming that somebody didn't previously register "Apple Roofing"). The main consideration is the likelihood of confusion. Supposing your business were selling landline telephones and I don't think Apple computer company sells such phones, you might still be in trouble if you called your company "Apple Phone", since they certainly do sell phones. There are thousands of trademarks that include "Puff", including Cocopuffs and various pizza and cheese puffs. Since "Puff" is such a generic word, there is a higher bar to proving infringement (there are thousands of trademarks including "Puff"). "Puff Daddy" is, however, a registered trademark covering perfume, jewelry, clothing and certain online services, so there is a non-negligible chance of confusion. In the case of names (or apparent names), an additional concern is whether this is commercial exploitation without consent of a person's name (which causes harm to the subject). The underpinning of this tort is that such a use falsely implies an endorsement of the product. Again, with a fairly generic word like Puff, there isn't a clear implication that Sean Combs has endorsed a product that is called "Puff Communications", but "Puff Daddy Communications" would almost certainly cross that line. The main issues, then, are the extent to which the name is generic vs. unique, and whether it is likely that a person would interpret the product or service as being the same as another, or would constitute an endorsement.
Repeating a defamatory statement is itself defamatory This is known as the repetition rule and is illustrated in Brown v Bower &amp; Another [2017] EWHC 2637 (QB). In essence, the &quot;local news site&quot; is responsible for the reputational damage suffered by their publication and you are responsible for the damage caused by your amplification of that publication. So if the local news article was seen by a few dozen people locally, the damages might be relatively modest. If your publication caused it to be seen by millions of people and caused nationwide or worldwide damage to the person's reputation so that they are at risk of losing income or opportunities in the future, the damages can be vast. How you shared it is important. If you endorsed it, which includes forwarding it without commentary, then it is likely defamatory. If you were more circumspect and said something that shows an open mind to the allegations like &quot;This is an interesting story, I can't wait to see how it plays out&quot;, then it's likely not defamatory. Of course, if the allegations are true then you have nothing to worry about; truth is a complete defence to defamation. You can prove that they are true, right? I mean with real evidence like a conviction for fraud. Or, at the very least, pending or actual charges from the police. Or, failing that you have good evidence that you yourself have been scammed specifically by this person. Or that you have had people who have been scammed tell you personally exactly how it happened? No? Well, I wouldn't count on a truth defence if I were you.
Calls to 911 are treated as genuine at all times until the complaint is dealt with. This is because most people only call 911 for legitimate reasons and even some criminals call 911 because they want them to know the situation (Bomb scares are an extreme version of this as they cause a lot of disruption; they cannot be ignored because if the cops were to call bullshit and it was proven not to be bullshit, it's gonna be a lot worse than if they treat it as real and find out it's an alarm clock.). From the point of view of the first responders, whether cops, fire, or EMS, the call is always real and to be treated as such. Entering without warrant is legit if they have a probable cause of a crime or a person in distress, such as a hostage or a person in medical need; the emergency call is almost certainly sufficient. As you correctly said, at this point any evidence of a crime in plain sight is good reason to pursue the criminal acts unrelated to the original call. 911 calls are recorded so they can prove to the courts they got a tip and were following up. However, tying up emergency services with fake crimes is still not a proper use of 911 and there are ways to find people making bogus calls. 911 also traces phone calls in case of prank callers or even generally locating people in distress (if the dispatcher has to tell someone who is hiding from robbers in her house to be quiet, they can still dispatch officers to the general area by pinging the phone's metadata) so a string of burners will be noticed. Burner numbers can be traced to point of sale and most stores that carry them will have cameras (staff that remembers, not so much). If using pay phones, in this day and age, again there is likely cameras because the frequency of the latter and the infrequency of the former. Phone Booths haven't been a thing for far longer, so much so that the Christopher Reeves Superman film had a famous gag about how Phone Booths were phased out, when Clark Kent, needing to switch to his iconic Persona, runs to a bank of payphones (all without booths) and desperately looks for a new place to shed his clothes... in the 1970s. Either way, cops would be looking for nearby cameras to identify you and without many pay phones reliably lying around it won't take long. The more dangerous aspect of this is that drugs and organized crime are pretty much hand in hand. It could be the crack house you just called in is well known to the cops, but they're trying to use it to find out who the supplier is. The vigilante could be ruining their sting by calling in a true threat. If he does this too much, the local gang members will be looking out for him and may try to find him too; and whereas the police have rules, the gangs do not.
Facebook's local jurisdiction is the US. In the US, making false statements isn't generally illegal or tortious, as they are protected by the First Amendment to the US Constitution. So, Facebook isn't under any legal pressure to remove posts that are posting false information. It sounds like you've already asked them to remove the posts and they refused, so at this point you do not seem to have any procedural recourse with Facebook. It's possible your country or the country the person is posting from lacks free speech protections and would either prosecute or allow suits against someone posting false information, if that's the case you could try to get the local equivalent of a prosecutor to prosecute them. I realize that is unlikely to happen, the reality is that coordinated fake news on the Internet is still something that platforms are figuring out how to deal with fairly.
Nobody know what constitutes "scamming", because it's not a legal concept. There is no sense in which receiving a gift itself constitutes "scamming". Since scamming is vaguely about dishonesty, there is an imaginable scenario where you could be liable for a false representation, for example if you impersonated someone else in order to receive something of value, you could be prosecuted in California. You should not assume that a police officer saying "That's not our problem" is proof that you committed no crime or civil tort. Your lawyer can give you advice as to whether you have anything to worry about, legally. The other stuff about being called a scammer or having pictures posted might be a violation of Facebook's TOS, and you can always complain to Facebook central authorities. Technically, uploading a picture that someone took is a violation of copyright law, if you didn't give permission to do so. It might run afoul of some state~provincial or national privacy law, depending on where this takes place.
There is, of course, no way to tell how the Court would deal with such a case today. This is not a frequently litigated issue, with lots of case law. I note that in the case you link to, the court limited the statute to false claims made "with a fraudulent purpose". This normally means that the claimant is attempting to secure an improper financial or materiel advantage. In the United States v. Tandaric case, the person convicted had falsely claimed to be a US Citizen on an employment application for a company which did not hire non-citizens, and so gained a job through this false statement. He could have been convicted of ordinary Fraud. The court has not been as protective of Fraud under the First Amendment as it has been of speech generally, or even of false but non-fraudulent speech. I am not at all sure if the court would overturn this law in a similar case today. Edit: In the United States v. Achtner case, the court wrote: But we agree with the District Court that the representation of citizenship must still be made to a person having some right to inquire or adequate reason for ascertaining a defendant's citizenship; it is not to be assumed that so severe a penalty is intended for words spoken as a mere boast or jest or to stop the prying of some busybody, ... This seems to dispose of the example in the question of a neighbor who is merly inquiring as to the character of the area, or perhaps from simple curiosity, and a false speaker who seems to get no direct benefit or advantage from the falsehood. Both linked cases involved false statements made to employers or potential employees, during wartime at that, with the false speaker's employment apparently at stake.
Point three should include "to the best of my knowledge and belief", or be modified to state that none of those "house or the adjacent shop" have informed the affiant of any such delivery, or delivered any such package to the affiant. It might add that the affiant had questioned such persons and they denied receiving such a delivery. The point here, of course, is to prove that the package was never properly delivered, no doubt in support of a claim on the delivery service. The ordinary assumption is that if a person in the "house or the adjacent shop" had accepted a package, it would normally have been given to the addressee at an early opportunity.