&quot;last chance!&quot; Fraudulent marketing Meet Bob. Bob has received marketing messages on 5 different days this week from a business telling him that it's his last chance or &quot;final call&quot; to sign up for service where he can get promotional price of £5 for the first month until midnight that night. Suppose Bob had signed up on this basis and then saw the next day's marketing message suggesting that in fact it hadn't been his last chance after all. Is Bob entitled to any remedies, both in the case where he bought something, and that in which he didn't? I'm interested in answers pertaining to any jurisdiction at all.
The Advertising Standards Authority is the body in the UK that regulates advertising, and is backstopped legally by Trading Standards. In both the &quot;CAP&quot; code that covers non-broadcast media (leaflets, print adverts, signage etc) and the &quot;BCAP&quot; code that covers broadcast media such as radio, TV etc there is in section 3 &quot;Misleading Advertising&quot; the following (emphasis mine): 3.31 Marketing communications must not falsely claim that the marketer is about to cease trading or move premises. They must not falsely state that a product, or the terms on which it is offered, will be available only for a very limited time to deprive consumers of the time or opportunity to make an informed choice. And the &quot;Consumer Protection from Unfair Trading Regulations&quot; have this to say under the list headed &quot;The following practices are banned outright&quot;: 6. Limited time only Falsely stating that a product will only be available for a very limited time, or that it will only be available on particular terms for a very limited time, in order to elicit an immediate decision and deprive consumers of sufficient opportunity or time to make an informed choice. Both of which would seem to apply here. Of course where Bob has purchased I expect any liability the seller would have would be likely limited to the cost of the product/service. Where Bob hasn't purchased anything? Bob could of course bring the misleading advertising to the attention of the ASA who may act regardless, they don't care whether Bob has purchased anything or not, of course Bob probably wouldn't get any compensation or the like because they have no damages.
In German Law you need to give your agreement ("Willenserklärung") to a contract or in this case terms of service. This is done by telling the other part. In some cases this can also be implied by an action (example: putting your bottle of beer onto the cashiers table is an offer to buy this bottle). As a second criteria a "Willenserklärung" needs to be the exact will of the part that declares its will (the website user in this case) §§ 133, 157 BGB or that the other side (you) could only see so (not the case here as this mainly speaks of content). If you visit a website and there are terms of services, the "Willenserklärung" is only given when the user read and agreed to the terms. If he did not, the terms of service are not applied until the user agrees to them. So I would recommend to block the website until the user agreed (overlay) as you need to proof he did when in court. Additionally there are so called AGB's in Germany. Those are contracts that are used or planed for many (more than 3) uses and set by one side (you). This may apply here, so you need to follow a lot of other rules like making sure the user had access and agreed, then there are many content restrictions and so on... I recommend consulting a German Lawyer specialized on this topic as this is very complex and includes other German laws for Media too, depending on the content of your site and terms. Also note that everything said is only based on my own knowledge and can not be used as safe legal source.
There is no requirement that a service company do customer surveys at all, or that it report the results. If they use customer surveys in advertising and the results are falsified or misleading, that might constitute false advertising, and be subject to government enforcement. But if the report survey data as of a particular date, and mentions that date in the ad, that is probably not misleading enough to be unlawful, even if the company knows that later surveys show different results. If the company just tosses all bad survey results and reports only the good ones, that is probably misleading. But they can report specific &quot;customer testimonials&quot; even if they are not typical, as long as they do not claim that they represent the average customer experience.
You seem to have a solid understanding of the ePrivacy implications, but lack a fundamental insight: your organization does not have a right to achieve its mission or a right to disseminate unwanted marketing. But other people do have a right to not be subject to excessive marketing. Of course, reality is more complex, so it's probably not entirely impossible to do marketing. In your point 1, you note that some EU/EEA/UK countries distinguish ePrivacy protections between consumer and business subscribers. You can research the exact rules in the potential customer's country. This may allow you to email corporate/business accounts. I would strongly advise against messaging via Linkedin if there is a chance that the person is using that account for personal purposes like networking or hunting jobs, not just for conducting official company business. ePrivacy has markedly different rules for email marketing vs phone marketing. Whereas there are pretty strict rules for electronic messages and robocalls, manual cold calling can be OK from an ePrivacy perspective. However, many EU/EEA/UK countries have rules that go beyond ePrivacy, and may have a kind of do-not-call registry that you must respect. Of course manual calls take more effort than spamming emails, but recall the above point that you don't have a right to spam other people. Phone calls are probably the most appropriate approach when the company lists individuals' phone numbers on its website. This will at least give you a few seconds of attention with a real human, more than you can expect from an email that is likely to be caught by spam filters. Marketing via physical mail tends to have very lax rules. Note that every company/business that has a website will have to disclose its contact details including an address there, so this information is easy to acquire. However, chances are low that anyone would seriously engage with that marketing. You can consider alternatives to direct marketing, so that interested companies eventually come to you. Things like press releases, writing guest articles in industry publications, speaking at relevant conferences, working on search engine optimization, buying ads. On the GPDR aspects: GDPR and ePrivacy overlap, and it is necessary to comply with both sets of rules (GDPR likely applies here via Art 3(2)(a)). But where they potentially contradict each other, ePrivacy as the more specific law has precedence. For example, ePrivacy overrides the default GDPR legal basis rules when it comes to email marketing to existing customers (opt-out basis, no consent needed) or to using cookies (needs consent unless strictly necessary). Information that relates to corporations is not personal data, but information that relates to individual employees or to sole proprietors would typically be personal data. Since you are unlikely to obtain consent for using this data, you would need an alternative GDPR legal basis such as a &quot;legitimate interest&quot;. Relying on a legitimate interest requires that you conduct a balancing test, weighing your interests like marketing against the recipient's interests, rights, and freedoms. Core question in this context is whether the data subject can reasonably expect their personal data to be used like this, taking into account the nature of their relationship with you. Since there is no pre-existing relationship, claims of a legitimate interest are weak to start with. However, it may be possible to argue that when a company makes employee contact details available via its website (not LinkedIn!) then relevant marketing can be reasonably expected. I would rather not rely on such arguments, though.
If you are given a paid job, and you do the work, then "consideration has been provided", and 1682 will not apply. As to "referral fees" those sound more like kickbacks, but it depends on what, if anything, the person gets for the fee.
Jurisdiction: england-and-wales Preliminary issues Firstly, as some of the comments have highlighted, this could be a scam. I have personally come across such a scam on two occassions. The scammer rents a property short term (e.g. 2-3 weeks) on AirBnB. They then pose as a landlord or letting agent and advertise the same property as a long term let. They collect a deposit and rent from any person who wants to be a tenant. They may even copy the keys and give each &quot;tenant&quot; a set. On move in day, you arrive at the property to find that you are not the only person trying to move boxes in. It has always struck me that landlords are generally very careful to vet their tenants by checking ID, proof of address, obtaining references, and running credit checks. Yet tenants rarely do any vetting at all of their landlords. A very basic and easy check you can do is to purchase the title register (not title plan) for the property from the Land Registry. This costs £3 and will give you the name of the person who owns the property. If the property is an apartment then you will generally want the leasehold title register (not the freehold). Once you have the name, you can then ask your landlord to provide proof that they are that person. Secondly, you've tagged the question united-kingdom, but the UK is actually comprised of multiple legal jurisdictions and housing law varies among them (particularly in Scotland). I'm answering this on the basis of england-and-wales. Third, questions asking for legal advice on real situations are off-topic here. My answer will just address the general issues and shouldn't be taken as advice for your situation. Contract and due dates There is nothing in contract law which prevents obligations from arising before the date that the contract is agreed. It is not unusual for parties to draft contracts which govern past behaviour. In that sense, it is perfectly acceptable to agree a contract on 12 August which requires rent to have been paid on 8 August (albeit it would be inadvisable to agree such a contract as you would immediately be in breach if you had not already paid). On the other hand, a contract which purports to have been agreed on a date which is earlier than when it was actually agreed, can amount to fraud. I would be wary of a subsequent email which purports to allow a later due date which contradicts the contract. Unless there is a clause in the contract allowing for the landlord to postpone due dates, the email is unenforceable and your real due date is still 8 August. The attempt to change the due date is effectively a variation of the contract, and a variation which is not permitted in the contract itself needs to be executed as a second contract. That means you need all the elements of a contract: offer/acceptance, intention to be bound, and consideration. The problem here is the latter. The landlord is providing consideration (a later due date) but you are offering nothing in return. Holding the room &quot;The agent told me they cannot hold my room too long due to the high volume of interest in booking the rooms.&quot; &quot;Once you have signed this agreement you will be liable for the full rent set out in the agreement unless released from your tenancy by the Landlord or Management Company.&quot; These two positions are contradictory. If you agreed a tenancy (as implied by the second quote), then you have a contract which is legally binding on both parties. The first quote is incorrect - there is nothing to &quot;hold&quot; because the room is already yours. On the other hand, it may be that what you agreed was a holding deposit agreement (rather than a tenancy agreement) which is merely a commitment on the part of the tenant to forfeit a sum of money (which by law cannot exceed 1 week's rent) in the event that the tenant (as opposed to the landlord) decides not to proceed with the tenancy. The wording from the second quote (liability for full rent) implies that it is a tenancy agreement rather than a holding deposit agreement. Or, in the alternative, that it is an illegal holding deposit agreement which asks for more money to be forfeited than is lawful. You'll need to read your full contract to understand what it is. If it's a tenancy agreement, it will be obvious from the wording that you have actually rented the property. Obligation to pay rent &quot;My question is do I have any legal responsibility to pay for the entire rent by the new due date (25 August) for APT1?&quot; Unfortunately, if you have signed a tenancy agreement, then you are legally bound to fulfill your obligations under it (provided such obligations do not break the law). If it contains a clause stating that you must pay 51 weeks's rent, then that is what you must do. &quot;If they told me they cannot hold my booking any longer, do I need them to confirm in writing that I'm released from the agreement?&quot; As a general rule of contract law, nothing needs to be in writing unless (a) the law requires it to be in writing or (b) the contract requires it to be in writing. You agree non-written contracts all the time when you go shopping, use the bus, etc. The same applies to taking actions which are governed by a pre-existing contract e.g. giving your taxi driver verbal directions once you are en-route. The phrase &quot;unless released from your tenancy by the Landlord or Management Company&quot; says nothing about the release needing to be in writing; therefore it can be verbal (provided that there isn't another clause somewhere else in the contract which requires it to be in writing). Be aware however that verbal statements can be difficult to prove.
That's a sad story. The answer to your question is: Yes. If your case is attractive enough then a lawyer might agree to represent it on a contingency basis. Contact lawyers in the jurisdiction where the fraudster has a physical, business, or legal presence. In the U.S. you can ask for referrals to lawyers from the state bar association, or you can call or email them or their firms directly. However, if the amount of potential damages is too small, or the prospects of collecting them too low, then you will probably not find any lawyer interested in taking the case on contingency. If the fraudster has left many victims then you might try to pool your cases to make legal action more attractive. You also might contact the state attorneys in his jurisdictions, as they will sometimes pursue cases against serial scofflaws.
No The contract is created at the moment that an offer was accepted. In normal circumstances: You accepted an offer that they made to the general public by sending a purchase order for specific items at specific prices, or They accepted your offer by communicating their acceptance to you (being advised that the goods have been dispatched counts). However, in this circumstance, the company has been explicit that the contract is only created when either: You checkout and pay, or They “supply an invoice to you.” It appears that neither event happened so there is no contract. Their specific terms have overridden the common law rules on offer and acceptance (as they are allowed to do) and the offer has not been accepted until you receive their invoice. Specifically, it cannot be accepted by performance (dispatching the goods) and the requirement for the invoice to be supplied overrides the postal rule. Note that, in this case, you got lucky. 99 times out of 100 there would have been a valid contract and you would have breached it. In future, cancel orders specifically, don’t make assumptions.