Do you have to disclose you are recording a call that is already being recorded? I'm calling my credit card to dispute being charged twice for something. When I start to hold for an operator I'm prompted that the call may be recorded for whatever reason. If I also want to record the conversation for my own records, do I have to disclose that? IMO they are consenting to being recorded by recording the call, but they never specifically said I could record.
Massachusetts is a 'two-party' state. So you'd have to have consent from them to record. You could probably travel to a 'one-party' state such as one of the states listed here and call them while recording. In a one-party state, only one of the parties to the conversation needs to know about the recording. In those states you don't even need to inform them. It would be interesting to see if the law applied to where the call center is located. When calling credit card companies these days, the call may be routed to any number of places depending on call loads, and those places might be out of country as well.
Yup, it's illegal. You want something, they have something you want. They let you have the thing provided that you do certain things, otherwise they won't give it to you. So providing a credit card is material to the contract. You know that the credit card number is false, you are representing that it is true, the card is a material fact, you intend to get them to allow you in using this false representation, they don't know it is false and they rightfully rely on your truthfulness. They have been harmed by your false representation (maybe: it would cost you a lot in attorney fees to try to challenge on this point). This is fraud.
Just at the offset this does not constitute legal advice, just some opinions I have on this point. Technically, you would not be prohibited to generate speech and use it however you like. Under normal circumstances any output generated by the system that does not contravene the service agreement would be your intellectual property. This would include the text and speech generated. Once you go about the request limit you would naturally be required to pay, but until that time you can use the service as a paying customer. Just to clarify this point I would like to make reference to the service license agreement, clause 3, which make reference to the following prohibitions: (a) copy, modify, create a derivative work of, reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of the Services (subject to Section 3.4 below and except to the extent such restriction is expressly prohibited by applicable law); (b) use the Services for High Risk Activities; (c) sublicense, resell, or distribute any or all of the Services separate from any integrated Application; (d) create multiple Applications, Accounts, or Projects to simulate or act as a single Application, Account, or Project (respectively) or otherwise access the Services in a manner intended to avoid incurring Fees or exceed usage limits or quotas; (e) unless otherwise set forth in the Service Specific Terms, use the Services to operate or enable any telecommunications service or in connection with any Application that allows Customer End Users to place calls or to receive calls from any public switched telephone network; or (f) process or store any Customer Data that is subject to the International Traffic in Arms Regulations maintained by the Department of State. Unless otherwise specified in writing by Google, Google does not intend uses of the Services to create obligations under HIPAA, and makes no representations that the Services satisfy HIPAA requirements. If Customer is (or becomes) a Covered Entity or Business Associate, as defined in HIPAA, Customer will not use the Services for any purpose or in any manner involving Protected Health Information (as defined in HIPAA) unless Customer has received prior written consent to such use from Google. Similarly, as specified here: Customer will not, and will not allow third parties to: (i) use these Services to create, train, or improve (directly or indirectly) a similar or competing product or service or (ii) integrate these Services with any applications for any embedded devices such as cars, TVs, appliances, or speakers​ without Google's prior written permission. These Services can only be integrated with applications for the following personal computing devices: smartphones, tablets, laptops, and desktops. In addition to any other available remedies, Google may immediately suspend or terminate Customer's use of these Services based on any suspected violation of these terms, and violation of these terms is deemed violation of Google's Intellectual Property Rights. Customer will provide Google with any assistance Google requests to reasonably confirm compliance with these terms (including interviews with Customer employees and inspection of Customer source code, model training data, and engineering documentation). These terms will survive termination or expiration of the Agreement. You should also take a look at this and this. However, as per the terms of the agreement the speech generated would be your intellectual property, unless otherwise specified. Good luck!
As stated in the answer to What is considered &quot;public&quot; in the context of taking videos or audio recordings?; if either of the participants is in Australia than unless all parties have given consent then the recording is illegal. Notwithstanding its legality, property in the recording vests in the person who made it. There is no law against him keeping it. There is no law against him publishing it unless the material contained is offensive, hate speech or defamatory (see Customer feedback gathering in Australia).
Given the facts as stated in the question, it appears that Spirit owes a refund. If the portal or site through which the service was sold also handles other flights that do provide wi-fi, there may not have been an intention to sell an unavailable service, and so this may not have been fraud. It is not proper to knowingly sell a service that is not available, but if it is an error, it is not strictly illegal, but the contract has not been fulfilled. One could, in such a case, attempt to place a charge-back with the credit card through which payment was made, if a card was used. Failing that, one could take the matter to small claims court. Before opening a court case, I would send a physical letter by certified mail to the airline's customer service address, with a copy to its HQ address, explaining what happened and requesting a refund by a specified date. If there is a customer service email, a copy to that as well.
No, you are not obligated to provide the requested information. You're out of trial court and into the court of appeals, where the civil discovery rules have basically no effect. If the case gets kicked back to the trial court, you would likely be required to respond truthfully. To cover your bases and look responsible, the most proper thing to do would probably be to respond to the discovery requests, but answer with nothing but an objection to the requests on the basis that the Rules of Civil Procedure do not apply after the case has been dismissed. At that point, the burden is on the other party to make a motion to compel, which he probably won't do. And if he does, I'd expect the court to deny it summarily based on the dismissal.
It is cl;early not legal to charge for an optional warranty without ever having gotten approval for it. The customer could simply ask for a refund on teh ground that this was an error, and take it to small claims if that was refused. I am sure it is legal to offer such an optional warranty and point out its (alleged) benefits. I do not know if consumer law forbids making this pitch multiple times in the same selling encounter.
According to this article, the Malmö Administrative District Court found that the intent of the user is immaterial to whether a camera is being used for surveillance, so even if that is not why you are doing this, it counts legally as "surveillance". The law requires a permit from the länsstyrelse (county? government), according to the Kameraövervakningslag (2013:460) (article 8 states the requirement for permit, art. 16 tells you who to apply to). I believe that a tennis court would be considered a "public place", even if privately owned. Art. 17 tells you what goes into an application (there is probably a form), and art. 18 says that the kommun gets to weigh in. Presumably it would be critical to have a consent form signed before any recording happens, and you would include that in the application.