Is intentionally advertizing and billing for more service than provided legal if the contract mentions that the quality of service is variable? Here's the situation. A certain telecom company is advertising a "7 Mb/s" internet connection plan, and the monthly bill shows "7.1 Mb/s" internet service. When measured, connection speed is 3 Mb/s. Called customer service and found out that the contract for the "7 Mb/s" plan specifies that connection speed may vary between 3 and 7 Mb/s, and, what surprised me most, I was told that customers in my area are "allocated 3.3 Mb/s". That is, the allocated bandwidth is fixed at 3.3 Mb/s and doesn't really vary between 3 and 7, and most certainly can never reach the advertised 7 Mb/s. I wonder whether this practice is legal. Can a baker advertise a 7 lbs cake, bill for 7.1 lbs cake, mention in the contract that the actual weight of the cake may vary between 3 and 7 lbs, and fine tune its machinery to always produce 3.3 lbs cakes to be sold as the 7.1 lbs ones? EDIT: After quick googling I found that the same telecom company has been accused of all kinds of deceptive practices and fraud: medium, consumeraffairs, bayleyglasser, dorothyayer.
Assuming everything exactly as in the question, that is probably deceptive advertising. But ads for ISP services, much less contracts for them, tend to be full of exceptions and details, and he exact wording of those will matter here. If there was "fine print" that said the service will often be at 3 Mb/s, that may be enough to make this legal. Also, that each customer was 'allocated" 3.3 Mb/s may well not mean that each customer's connection was fixed at the speed, in fact it is unlikely to. It more likely means that for each 100 customers, bandwidth of 330 Mb/s was available to be shared among them dynamically, with the exact amount a given customer receives varying by demand. if 7.1 Mb/s is the maximum bandwidth ever provided to a customer, the ad may be considered accurate. Legal aid for consumer issues may be available at http://lawhelpca.org/ for those unable to afford a lawyer. For further information this FindLaw page gives section numbers for some key California consumer protection information.
All of this is illegal. You do not give a jurisdiction so I will use NSW, Australia as an example but many countries' laws have similar effect. Australian Consumer Law prohibits misleading and deceptive conduct: It is illegal for a business to engage in conduct that misleads or deceives or is likely to mislead or deceive consumers or other businesses. It doesn't matter that what you have said is strictly speaking factual - the way it has been said is likely to mislead or deceive. However, what you are proposing goes further and IMO crosses the line into fraud (s192E of the Crimes Act): 192E Fraud (1) A person who, by any deception, dishonestly: (b) obtains any financial advantage or causes any financial disadvantage, is guilty of the offence of fraud. Maximum penalty: Imprisonment for 10 years. (2) A person’s obtaining of property belonging to another may be dishonest even if the person is willing to pay for the property. In addition to the illegality, stealing other people's money is morally wrong by any reasonable standards of morality.
Clearly in this case the writing does not reflect your actual agreement. If you were to bill for 1.5x your normal rate for hours over 40/week, relying on the writing, and it came to court, you might win, based on the general rule that matters explicitly covered in the written agreement are treated as final, and evidence of contradictory oral agreements are often not accepted to contradict the contract document. This is known as the parole evidence rule. But you don't plan to issue such a bill, so that won't come up. I don't see that you are at any legal risk. But you could send the client a letter saying that you signed the contract document so as not to hold the job up, but you think there is a mistake in it (pointing out exactly where and what the error is). This would help establish your ethics and good faith, so that if somehow there was a problem over this later (although that seems unlikely) you can't be accused of any improper actions. Keep a copy of any such letter. By the way, if you are an independent contractor, the governmental standard for overtime does not normally apply (in the US). If you are an employee of a consulting company, it may or may not, depending on your salary level and the kind of work you do. An independent contractor can contract for a higher rate for overtime hours, if the client is willing to agree. Many clients will not be willing.
I don't think the issue is that it is a violation of a law, but rather that it is a violation of the terms of service you agree to when you sign up for the site - which is a breach of contract. You can be sued for breach of contract, if the site can prove any damages based on your breach. So if you use a bot to make money on a site, in violation of the site's license agreement, then I believe the site could indeed sue you to get the money back. Also, the phrasing of your question ("creating a robot") raises a separate issue. It is not actually creating the bot that is illegal, but using it where not allowed can be a violation of contract. Suppose person A makes a poker bot, just as a programming exercise, and doesn't use it. But then suppose person B uses the robot created by person A on a site that forbids it. Although this could be a gray area, I do not believe the site would have any recourse against person A (even though they probably would against person B).
Just at the offset this does not constitute legal advice, just some opinions I have on this point. Technically, you would not be prohibited to generate speech and use it however you like. Under normal circumstances any output generated by the system that does not contravene the service agreement would be your intellectual property. This would include the text and speech generated. Once you go about the request limit you would naturally be required to pay, but until that time you can use the service as a paying customer. Just to clarify this point I would like to make reference to the service license agreement, clause 3, which make reference to the following prohibitions: (a) copy, modify, create a derivative work of, reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of the Services (subject to Section 3.4 below and except to the extent such restriction is expressly prohibited by applicable law); (b) use the Services for High Risk Activities; (c) sublicense, resell, or distribute any or all of the Services separate from any integrated Application; (d) create multiple Applications, Accounts, or Projects to simulate or act as a single Application, Account, or Project (respectively) or otherwise access the Services in a manner intended to avoid incurring Fees or exceed usage limits or quotas; (e) unless otherwise set forth in the Service Specific Terms, use the Services to operate or enable any telecommunications service or in connection with any Application that allows Customer End Users to place calls or to receive calls from any public switched telephone network; or (f) process or store any Customer Data that is subject to the International Traffic in Arms Regulations maintained by the Department of State. Unless otherwise specified in writing by Google, Google does not intend uses of the Services to create obligations under HIPAA, and makes no representations that the Services satisfy HIPAA requirements. If Customer is (or becomes) a Covered Entity or Business Associate, as defined in HIPAA, Customer will not use the Services for any purpose or in any manner involving Protected Health Information (as defined in HIPAA) unless Customer has received prior written consent to such use from Google. Similarly, as specified here: Customer will not, and will not allow third parties to: (i) use these Services to create, train, or improve (directly or indirectly) a similar or competing product or service or (ii) integrate these Services with any applications for any embedded devices such as cars, TVs, appliances, or speakers​ without Google's prior written permission. These Services can only be integrated with applications for the following personal computing devices: smartphones, tablets, laptops, and desktops. In addition to any other available remedies, Google may immediately suspend or terminate Customer's use of these Services based on any suspected violation of these terms, and violation of these terms is deemed violation of Google's Intellectual Property Rights. Customer will provide Google with any assistance Google requests to reasonably confirm compliance with these terms (including interviews with Customer employees and inspection of Customer source code, model training data, and engineering documentation). These terms will survive termination or expiration of the Agreement. You should also take a look at this and this. However, as per the terms of the agreement the speech generated would be your intellectual property, unless otherwise specified. Good luck!
It's not legal The terms that you agree when you enter a contract can only be changed if: the contract provides for variation of its terms and then, only in accordance with that procedure. This may allow unilateral changes - these are common in ongoing relationships like telephone and ISP contracts but it appears from the Kickstarter page that this was not the case here. the parties agree to vary the contract either by deed or by another contract. If by deed then the law of making deeds must be followed, if by contract then the laws of contract must be followed. You mention &quot;around $70AUD&quot; which leads me to guess that you are in Australia. If you were there when you entered the contract then the Australian Consumer Law will apply to the transaction and, more generally, to William Painter since they explicitly &quot;do business in&quot; Australia because they ship there. It is illegal to make misleading and deceptive claims under the ACL and the fines can be huge. Perhaps a note pointing this out to them and letting them know that if they waive their fees in you case(s), you wont feel the need to report them to the ACCC.
No (in almost all U.S. jurisdictions). Truth or falsity is evaluated when a statement is originally made and doesn't have to remain true forever. Also, generally the law treats an ad like that as an invitation for you to make any offer to them, not a binding offer to form a contract that is held open indefinitely. So you can't force them into a contract simply by accepting their offer. The default rule is that an ad is an invitation to make an offer rather than an offer that can be accepted. And, even if it really is an offer, when it does not state any termination date, the default rule is that it can be withdrawn at any time.
if a friend hires someone to fix something in their house, but after the repairs are done, the friend refuses to pay, this would likely fall under theft of service. This is incorrect. The most common distinction is intent. (The federal Canadian criminal code provision for theft (Section 332) requires intent to commit the crime, although &quot;false pretenses&quot; (Section 362) is probably a better match within the Canadian criminal code to theft of services and also requires a showing of intent). If breaching a promise to pay that the person making the promise to pay intended to be honor when the promise was made fails to pay (e.g. due to poor budgeting or losing a job) this is a breach of contract. Similarly, if someone accidentally attaches the wrong cable line to their TV and gets the premium package rather than the regular one, but didn't realize that fact, the cable company might have a claim for negligence or for unjust enrichment, but this would not constitute theft. In contrast, obtaining services knowing at the outset that you do not intend to honor your promise yet deceiving the service provider with your promise is theft. Theft (in the context of a theft of services) is intentionally obtaining services by deceit with an intent not to pay for them at the time that they are obtained. Proving this intent is usually prohibitively difficult and no something that law enforcement will choose to press charges regarding, but with very clear evidence (e.g. an audiotape of the person making a promise to pay bragging immediately before or after making the promise to pay about how he never intends to pay in the first place, or in a case with a pattern of conduct involving many service providers on multiple occasions), charges can be pressed and a conviction can be won. Also, to be clear, it has nothing to do, per se, with the power relationships of the parties. If an employer picks up a bunch of day laborers telling them that they will be paid an agreed rate at the end of the day for the work they are made to do, and the employer not only doesn't pay them at the end of the day but didn't intend to do so in the first place and perhaps has a practice of picking up day laborers and then refusing to pay them without good cause, that is theft of services a.k.a. wage theft. if I play a movie from a streaming service and screen-share on Zoom, I would be committing civil copyright infringement (if it is not fair use), but if I give other people my login credentials for the streaming service, it would be theft of service, I think, depending on the jurisdiction This isn't a good analogy as it implicates copyright law which is quite different from other bodies of law. Some acts are both civil and criminal copyright violations. But criminal copyright violations are generally not a theft of services. In Canada, the typical criminal copyright violation involves the sale or rental of the copyright protected material to third parties for money. how does this distinction affect the outcome for a person liable/guilty of either? Civil law violations are a basis to bring a lawsuit against someone who breaches the law in a civil manner for money damages sufficient to compensate the person bringing the lawsuit for the damages that they have suffered. Theft is a criminal offense. The prosecutor's office decides whether or not to bring charges and if it does bring charges does so (in Canada) in the name of the Crown, at the government's expense under criminal procedure rather than the civil procedure applicable to lawsuits. The victim is usually a witness and is usually consulted, but is not a party to a criminal case. If a conviction is obtained for a criminal offense, the penalty is usually some combination of incarceration, a fine, probation and community service, as authorized by statute, with court costs and restitution to the victim tacked on as an afterthought. The measure of what is owed as restitution is typically more grudging than the measure of the damages that can be awarded in a civil lawsuit. The two remedies are not mutually exclusive. Someone who is prosecuted for committing a crime can also be sued if the evidence supports both civil and criminal claims. Someone who is sued can also be prosecuted if the evidence supports both civil and criminal claims.