UK Consumer Rights - Return accessories I purchased two items from Amazon in the same order: A gadget powered by a 12v car power socket, and a mains-to-12v power adaptor that was purchased specifically to power that gadget from the mains. The gadget has a design defect so I'm going to return both these items. Amazon will let me return the gadget free of charge. However, Amazon are going to charge me return postage for returning the power adaptor. This is because the power adaptor is "no longer required", not actually faulty itself. Are Amazon allowed to charge for returning the power adaptor, given that the thing it was to power is faulty?
You have a right to reject the item and receive a refund if a fault occurs within 30 days of delivery. The vendor has an obligation to repair or replace an item that develops a fault after this time. A vendor has no obligation at all to accept the return of a product that is not faulty. Amazon chooses to do so under contract and subject to the conditions of that contract. The gadget was faulty and you are entitled to (and are getting) a full refund. The charger is not faulty and so you must comply with the contract which requires you to pay shipping for the return (or keep it). If the products were sold by Amazon as a complete unit or you had made known to Amazon that the charger was "for" the gadget, then you would be entitled to a refund for both. However, even though they were ordered together, Amazon does not know that one is "for" the other - this may be different if you had interacted with a human over the order.
Following the guidance of the police In summary: If the item is hazardous or dangerous you should report it to the police using the emergency number. If the item is non-hazardous and found in a private place, hand it to the owner of the premises - it's their responsibility to attempt to find the owner and the property becomes theirs if they can't. If the item is non-hazardous and found on public transport, hand it to the operator - they have their own by-laws about lost property. If the item is non-hazardous and found in a public place, if it has a serial number, hand it to the police - they may be able to trace the owner if it is a government document, hand it to the issuer if it is of low value, make reasonable efforts to find the owner &quot;these could include asking people nearby or in offices or shops. You could also consider leaving a note with your details. If you can't find the owner there's nothing more we can do and you should dispose of the item.&quot; if it is of high value, make reasonable efforts to find the owner and if you can't hand it to the police.
Yes, that might be a violation of data protection law such as the DPA 2018 / UKGDPR, but not necessarily so. It depends on the details, for example on the purpose this camera serves. Background on Fairhurst v Woodard and on legitimate interests Fairhurst v Woodard is a significant case discussing implications of use of video surveillance outside of a commercial context, but it is a complex case due to the multitude of cameras involved and due to the somewhat unrelated privacy and harassment issues. Point 135 is about the Driveway Camera, which only surveilled public property and the claimant's property, but did not view any part of the defendants property. People are free to surveil their own property, and would then be covered by the UKGDPR household exception. But for surveillance outside of their own property, defendant would have to comply with the DPA 2018 and the UKGDPR, for which defendant would have needed a legal basis. The defendant argued that they had a legitimate interest (Art 6(1)(f) UKGDPR): 134. […] The Defendant submits that all his data collection and processing was necessary for the purposes of crime prevention at his property and in the car park However, a legitimate interest always require as balancing test. The legitimate interest can be “overridden by the interests or fundamental rights and freedoms of the data subject” (Art 6(1)(f) UKGDPR). It is not necessary here that these interests, rights, and freedoms are explicitly enumerated in statutory law. Here, a right is claimed without supporting legal basis: 134. […] Claimant submits that her right to privacy in and around her home overrides that purpose. However, a possible basis for this claim would be Art 8(1) of the European Convention on Human Rights, which is part of UK constitutional law: “Everyone has the right to respect for his private and family life, his home and his correspondence.” The court balances these rights and interests very differently for the different cameras. The Ring Doorbell is mainly focused on people who would ring the defendant's doorbell, and only incidentally captures passer-bys. Here, the legitimate interest was found to be valid. On the other hand, the Driveway Camera was mostly trained on claimant's property. Here, claimant's interests, rights, and freedoms override the claimed legitimate interests. Your scenario If the camera records the people living in the Green House when they go to or from their property, then yes, it seems like their rights would be affected. But in your scenario, the context of the camera is not clear: Why was it installed? If the purpose is crime prevention, is there evidence of such crimes in the neighbourhood, or are the cameras intended to counter a speculative threat? What is its field of view? Is it mainly trained on the Yellow House's doorstep and only captures the street as a background, or does it focus on the street? Is the camera's field of view masked off as far as possible to exclude public spaces? Does the camera record continuously, or is it only activated for certain events like when a doorbell is rung or when someone enters the Yellow House property? Does the camera also record audio? All of this is important because it factors into a legitimate interest balancing test. Maybe the Yellow House camera is more like the Ring Doorbell in the above case where the incidental capture of passer-bys was found to be acceptable, maybe it is more like the Driveway Camera that served no legitimate interest. There is no absolute right to be free of all surveillance. Instead, the interests and rights of the Green and Yellow house residents must be balanced appropriately. Where there is surveillance, it must be limited to what is necessary.
"There's no ... contract" - wrong! The emails are the contract, see What is a contract and what is required for them to be valid? If you didn't agree on which laws will apply then that is a matter for the court to determine. In general, they will tend to look at where the bulk of the work was done - since you are being charged I assume the work was done in the UK so probably UK law applies, noting that the UK is actually 3 different jurisdictions (England &amp; Wales, Scotland and Northern Ireland). That said, many jurisdictions have non-excludable laws around contracts, particularly consumer contracts that apply irrespective of the substantial law applying to the contract. It is therefore possible that you apply English contract law subject to, for example, Australian Consumer Law. Usually any consumer protection law in the vendor's jurisdiction will also apply. General contract law dictates that where a price was not agreed a reasonable price must be paid. If its reasonable that the editing should have been included in the original price charged then you don't have to pay more but if it isn't then you have to pay a reasonable amount for it. There is generally no requirement for estimates or any other method of determining the price - you just have to do what's reasonable. However, consumer protection law generally imposes more obligations on a business than general contract law. It is likely that your contract is ambiguous - courts will endeavor to fill in any ambiguities to make the contract work. techniques include read in implied terms to give "business efficiency", from custom or business usage (e.g. if particular industries typically deal with particular issues in particular ways), from previous dealings (i.e. what the parties have done in the past), from statutes, whatever works to resolve uncertain, meaningless or ambiguous terms, from the express words used or from the nature of the contract or from the common intention of the parties (i.e. the court might ask you what you meant). "Breach of contract" is a very broad term - it simply means that one of the parties hasn't done what they were required to do and allows the other party to sue for damages.
What would be the most reasonable thing to do? Live with it. Oh, and stop breaking the law with your automated emails. Illegality on their part does not justify illegality on your part. Also, it’s likely that this activity has caused your email address to be blocked automatically which may explain why they aren’t contacting you. From a legal point of view, that’s the only reasonable option. You do have valid grounds for a lawsuit for the value of the watermelon but the cost of filing will be a couple of orders of magnitude greater than the value of the melon so doing so isn’t “reasonable”. If you want to vent, the internet offers a wide variety of social media platforms for which that seems to be their primary focus. But that’s got nothing to do with the law.
No It's your device, you can do what you like with it (subject to the law - you can't hit people with it. Unless they want to be hit: whatever turns you on, turns you on). However, if you do operate it outside their instructions then they would not be legally liable if it failed and injured you or someone else or set fire to the cat or whatever. The "prohibition" would limit their legal liability.
Wave Broadband is a private company; they can probably decide to not provide service to an address that is in arrears or collections. I'm sure there is a clause in their service contract that states they can do that, and there would be local or state laws to support that. Whatever public service commission governs the state may also allow that. It's possible that Wave is breaking the law by denying service to a whole address, but doubtful. You can check with the state level public service commission.
It is their property, so keeping it without permission could well be seen as theft. I think you are obliged to make reasonable attempts to notify them you have their property before using it or selling it. Just like if someone left the item at your house after a party. If they want it back, however, it is at their cost, you should not be out of pocket for their failure to deliver within a reasonable time-frame; you may find they've already claimed the cost of the product from the courier and don't want it back. You are well within your rights to offer to buy it from them, and them to accept or reject that offer, this is a separate contract to the original sale.