How to gather Compelling Evidence to prove that business is fraudulent? My friend's small business agreed to a one-month risk-free trial service from one Credit Card Processor company. However, she did not like the service, because it did not live up to verbal promises made by sales person - monthly processing fees actually increased with them compared to the previous processor company. And now this credit card processor company auto-charged her $840 as ETF (Early Termination Fee) even though she gave them a notice within one month that she does not want to continue service with them once the trial is over. My friend does not have written contract - either nothing was signed on a paper at the time of signing up for service or they did not leave her a copy of written contract. I actually would not be surprised that there is no written contract in the first place, because other their customers are complaining about exactly the same issue on Better Business Bureau and YP websites that they don't have "written contract". This company also is not sending us a copy of contract - they simply told us that they don't have a file with us and hanged up the phone. However, I have to admit that this would be bold and dumb move by this company to practice such fraud if they really don't have a written contract. My goal is to help my friend to dispute this $840 ETF (Early Termination Fee), because to me this seems like a typical fraud scheme where: sales person over promises that service will be better than the current one. once victim realizes that service is worse, she (or he) tries to terminate it within this 1 month trial period. then credit card processor company charges Early Termination Fee of $840 which is ridiculous. My concern is that I don't have a copy of written contract and I actually don't know if one exists in the first place so I have to gather evidence via other sources. If this case would go to court where we have to prove that this company is practicing fraud, what would judge consider as "Compelling Evidence" to waive the ETF and void the written contract, if there really is one? Since I don't have much experience with Court I am not sure what evidence judge would consider as compelling enough: If I would manage to get other mistreated customers to testify? If I would manage to record a phone call with their customer service representative where he would admit that service was actually free for a month? They don't seem very professional and I thought to try this out, but how can I prove authenticity of this call to the judge? If I would get in touch with one of their ex-employees and try to get them to confess at court? Any other ideas what could be done here?
If there is no written contract, why not just respond to their invoice with a letter stating you do not intend to pay because the trial was free so you don't owe anything. If they attempt to collect, make the same case to the court. Then the burden is on them to prove otherwise. Which, if there is no written contract agreeing to pay an ETF, might be difficult for them to do. Be careful about surreptitiously recording phone calls without the other party's knowledge or consent. In some jurisdictions this is illegal and can subject you to criminal prosecution.
To paraphrase the Princess Bride: "I don't think those words mean what you think they do". The "truther-activist", "sovereign citizen", and "Citizen vs. Human Being" concepts will only hurt you. It has never succeeded, to my knowledge; It has failed multiple times. Let me tell you a little about myself to illustrate what I mean: I am a software developer (and it seems from your profile, you are at least somewhat computer inclined, so this will hopeful make sense to you). The business side of the company I work for think that myself and my team write "magic code", and having the system do whatever they ask for is just a matter of pressing enough buttons in the correct order. It totally insane, and it completely analogous to what you are propose. The court is a carefully designed system, and you don't have the power to make arbitrary changes to it. Certainly not through the "arbitrary button presses" of "legal fiction". Some things to note Legal fictions are never summoned. People are. Organizations are. See initial paraphrase with regards to "legal fiction". Your legal fiction has not been summoned, you have. You will be appearing as yourself, not a straw man. I'm sorry to break it to you, but whomever you have heard this from is wrong, and in the most best case scenario, they are confusing what they want to be true for reality. If they have received any money from you in relation to this opinion, then they are almost certainly a scammer and a liar. If you insist on going further with this nonsense, then you WILL lose, regardless of what actual facts you have. My condolences. Now, to answer the question you asked: Yes, you can file a monition for discovery before first appearance (but not before pleading). You can file by mail, and in some jurisdictions, online. Source: https://www.nycourts.gov/courthelp/goingtocourt/caseBasics.shtml.
First of all, this assumes that the debt consolidation firm would be willing to buy, and the CC company willing to sell. With a trial already scheduled, this might well not be the case. Secondly, when (if) the debt consolidation firm buys the debt, they buy the rights of the seller. In many states the trial could go forward, with the debt consolidation firm substituted as plaintiff. It is not automatic that a sale of the debt would postpone the legal case. Certainly if this happened once, it seems very unlikely that a second debt consolidation firm would buy the debt from the first. And as the comments by Moo and ohwilleke suggest, such a scheme would be fraudulent and criminal, if discovered. It might also constitute contempt of court for intentionally abusing the process of the court. Not a good or safe idea.
As I understand it, legal procedure in Common Law jurisdictions (e.g. the UK) is primarily based on evidence given by a person. Paperwork exists to verify that someone has not misremembered something, but even when you have paperwork you need to have someone testify that this is the right paperwork and it hasn't been forged. A piece of paper on its own means nothing. In practice of course the two sides will agree to accept routine matters rather than dragging lots of third parties (e.g. the post office employees) into court to no point. In the case of a letter where you need to prove it was received, the sender will testify that they sent the letter and that the copy they have introduced into evidence is a true copy. The proof of delivery merely shows that the item wasn't lost in the post. If one party testifies that they sent a letter and the other testifies that they merely received an empty envelope then someone is lying, which is a crime meriting further investigation.
Being as general as possible - refund policies are governed by bank and scheme policies, and so aren't necessarily the domain of law. There may be jurisdiction-specific regulations that limit your liability as a consumer, but there's not usually a legal requirement. This is almost certainly wholly governed by your credit card terms of use.¹ You can report this to your local authorities, but without proof of a crime, it's unlikely to be actionable. The website isn't necessarily to blame, either - if your computer or your connection to the website was somehow compromised, then your details may have been obtained in that way, and the website could have had nothing to do with it. Again, this is almost certainly wholly governed by their scheme agreement.¹ 1. Some off-topic information here, which may or may not be accurate, and which you should not seek clarification for here (check Money SE instead, and first check whether it is on-topic there) - generally, bank policies will refund you for fraudulent transactions below a certain quantity or value. In this case, the bank tends to take a loss and chargeback rights are not exercised. In other cases, the bank will require the merchant to prove that the authorised cardholder did in fact authorise the transaction. The level of proof is governed by the way in which the transaction was conducted and verified at the time of purchase - whether the CVV2 code was verified, whether address verification was completed, whether 3D verification was completed. If the merchant is unable to prove, according to the scheme guidelines, the transaction will be charged back to their account.
Some portions of your inquiry are confusing, as in "I insisted that we were going to continue to send money to the mortgage company if we don’t understand what the fees are for". It is unclear why you would continue to send money without understanding the reason for fees, especially since you purportedly sent "the complete payoff" already. What is an appropriate response to an email from a lawyer that says she’s going to withdraw from my case, because I would like to understand the additional fees and charges my mortgage company is charging (over and beyond the plan payment/payoff)? Rather than replying to the lawyer's email, it is more important that you timely file in court a response (with 2 or 3 copies) to her motion to withdraw and that you attend the court hearing (if any is scheduled). Don't forget to also mail your attorney a copy of your response. In the response, you will need to argue that your lawyer's refusal to adequately address your inquiries is in violation of the rules of "professional" conduct (with which attorneys are supposed to comply). By granting the attorney's motion, the court would improperly release her from pending obligations she has with respect to you. For instance, Rule 1.4 of Michigan RPC states: (a) A lawyer shall keep a client reasonably informed about the status of a matter and comply promptly with reasonable requests for information. [...] (b) A lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation. (note: other jurisdictions in the U.S. have equivalent rules, so you will need to refer to their corresponding label) By pushing you to pay another $850 without actually explaining you the details of the "settlement" with mortgage company's counsel, your lawyer clearly is failing her duty to reasonably inform you of the matter for which you retained her. Therefore, your response should substantiate that a granting of the attorney's motion to withdraw ought to be conditioned on the fulfillment of her obligation to provide you with reasonably sufficient information which you as her client are entitled to obtain. It will help if you attach to your motion &amp; brief an exhibit showing that the mortgage company actually directed you to inquire of your lawyer the clarification(s) you are pursuing. Once you take care of that issue, I encourage you to seriously assess (and proceed accordingly) whether your attorney's misconduct merits being reported with the entity in charge of disciplining lawyers for their legal malpractice. If I were knowledgeable of bankruptcy law, I would be happy to address your first question. I can only suggest you to do some research on leagle.com to become acquainted with how courts decide bankruptcy issues. Be sure to set parameter "Search By Court" to "Federal Bankruptcy Court".
You're going to an administrative hearing overseen by an "Impartial Hearing Officer" (IHO). Your goal should be to present your case in as clear, concise, and compelling a manner as possible. If there are guidelines for the hearing then abide by those. Ideally, the IHO will be a real lawyer or judge, in which case they will likely be concerned with giving everyone a chance to advance their position and then efficiently achieving a resolution of the issue that appears most impartial and is least upsetting to everyone involved. Often, however, you will find the IHO is a bureaucrat who enjoys making up and enforcing procedural rules. In which case all you can do is ask, "What are the rules?" and do your best to follow them (or just start working on your appeal now). For example, if the IHO wants to make the hearing "court-like," then you could read your state's Code of Civil Procedure. But if you bring a copy and when the IHO says X point out the CCP says Y, then all you will have accomplished is to irritate the IHO: He'll either grudgingly allow Y, or declare that in his hearing it's X. That will not help you achieve your goal. Re-reading your question: It sounds like you're trying to make up rules for yourself. Remember that you are not a lawyer, and the hearing is not a court of law. If you assert evidence it should be accepted based on what a "reasonable person" would believe. You don't have to establish a forensic chain of custody. So tell your story, and if there's an email that documents it more compellingly &ndash; e.g., because you're recounting events from two years ago &ndash; then note that you're reading what you wrote two years ago as opposed to stating what you remember now, because that bolsters the credibility of your testimony. If there's evidence in an Email from B, and A knows something about those matters, you should be allowed to ask A about the substance informed by the Email, even if A can't address the writing or sending of that particular message. (But remember: Never ask a hostile party a question if you don't already know what their answer should be!) If you really want to prepare, find someone to play devil's advocate, and present your case to them. That's a good way to find and correct things that hurt or distract from your case.
First, refusing to provide proof of income to a lender cannot possibly be a crime per se. Lying about your income to get the loan might be fraud, but whether you agree to provide proof to the lender later cannot be a crime. Second, the loan agreement may contain language which obligates you to provide proof of income as requested. If the lender did not verify income up-front, this is not unlikely. If so, refusal to provide such proof would entitle the lender to any available remedies. It's possible that a loan agreement could entitle the lender to pursue specific performance which, if granted, might compel you to provide proof (or some alternative if this is impossible) or be held in contempt of court for refusing to comply with a court order. More likely, the lender would be able to require accelerated repayment of what they're owed. If, based on your refusal to provide proof of income, the lender suspects you committed fraud when you applied for the loan, they can file a police report and press charges. If the prosecutor thinks they have a case and chooses to pursue that charge, proof of income (at least, when you applied for the loan) might have to come out as part of your defense. This is all very speculative. Most likely you can just ignore the lender's request and avoid missing any payments. I wouldn't expect any favors from this lender going forward.