What if the travel insurance plan document has coverage &quot;editorial&quot; error? I've posted this question because I've never bought travel insurance and I'm interested in the consequences of editorial errors. To illustrate such an error, I've posted a specific example from a real company with a good reputation (a financial institution that sells but does not service the travel insurance). From the financial institution's website You will be provided with a complete Plan Document upon purchase of the plan. If you would like to review the Plan Document, please click below. Download Plan Document Selected text from the downloaded plan Benefits are not payable for any loss due to, arising or resulting from: participating in bodily contact sports, skydiving or parachuting except parasailing, hang gliding, bungee cord jumping, extreme skiing, skiing outside marked trails or heli-skiing, spelunking or caving, or scuba diving if the depth exceeds 120 feet (40 meters) or if You are not certified to dive and a dive master is not present during the dive; ---------- This is how I interpret the text: We do not pay benefits for any loss that is due to, arises from, or results from your participation in these sports: bodily contact sports, skydiving, or parachuting. Except we do pay for parasailing, hang gliding, bungee cord jumping, extreme skiing, skiing outside marked trails or heli-skiing, spelunking or caving, or scuba diving if you do so at more than 120 feet or if you are not certified to dive and a dive master is not present. Assumptions and Question In the original text of the plan, I bolded the word "except" so that it would stand out to anyone reading this post. The word "except" is reading (to my eyes) as an exclusion to an exclusion, so the listed sports are ok as long as you do something extra risky. (Note: To catch the nuance, you might have to slowly read the original out loud or have someone read it to you.) One could also assume that the purchased plan documentation will (a) supersede all other plans, and (b) will not have the same type of error. But what if it (the purchased plan) does have the same error, and you engage in one of the "excluded except [for]" activities? For example, do purchased insurance plans tend to have clauses that give them an "out?" Note: There may be no real answer to this question. In which case, I hope readers at least find some dark humor here. It's also possible that I've misread the text and need to be guided on how to read (interpret) it in a different way. If so, then American English is the standard.
I think you're reading it incorrectly. I would read it as saying that the following are not covered: participating in bodily contact sports, skydiving or parachuting except parasailing hang gliding bungee cord jumping etc. So parasailing is covered. All other types of skydiving and parachuting are not. Hang gliding is not covered, bungee cord jumping is not covered, etc. In other words, the scope of the "except" is only "parasailing" and is terminated at the comma.
Read your policy Insurance contracts spell out in excruciating detail in which circumstances they are on risk and which they aren’t. For example. In that policy, page 39 excludes &quot;Loss or damage caused by lopping or felling of trees when this is performed or authorised by you, your family, or a household member&quot;. So DIY tree felling is at your risk. So is authorising a contractor to fell a tree (although you would presumably look to the contractor's insurer for restitution) You would be covered if a neighbour (or their contractor) dropped a tree onto your house or if a utility company did so. They didn't need or get your authorisation so the exclusion does not apply.
If the lawyer has legitimate concerns, his first port of call would be the ICO https://ico.org.uk/. Before the ICO will take his complaint further he'll have had write to you expressing his concerns and received a written response that presumably he is unhappy with, and wants to take the issue further. Most companies have a data compliance team who will have policies and procedures to log breaches like this and decide what course of action to take in response. Not every breach needs to be brought to the attention of the ICO, and they have a handy self assessment tool to see if you should report the breach. https://ico.org.uk/for-organisations/report-a-breach/ In your situation, I don't think this constitutes a serious breach which will require investigating. It's simply an admin error. If it is unlikely to pose a risk to any of the individuals they will say something like: You should keep an internal record of the breach as detailed in Article 33 (5) of the GDPR, including what happened, the effects of the breach and remedial actions taken. The definition of risk according to the ICO is: "This risk exists when the breach may lead to physical, material or non-material damage for the individuals whose data have been breached". So in this case I'd assume a simple apology (Bcc'd :) ) and a record of what happened, how it happened, and the action taken to prevent it happening again should suffice.
If they actually mean $0, then that is not "taking advantage". If they do not mean $0, it is most likely that they will tell you "Sorry, we made a mistake, we're not gonna send you that Rolex for $0 plus shipping". If this came with free shipping, then you would not actually have a contract, because there s no consideration on your part (no payola). Fortunately, there is shipping, so there is a contract. You could then attempt to force them to send you the goods, which they might do rather than irritate you, but not if it is a Rolex. One of the defenses against enforcing a contract is "mistake", and a $0 Rolex would be a great example of that. Things get a bit more tricky if you relied on their free Rolex. You would look up the doctrine of promissory estoppel, to see if the seller could be estopped from making the mistake argument. Let's say that you also bought a Rolex Display Case from someone else at a cost of $100 plus shipping. By relying on their promise to sent you a Rolex, you have suffered a loss. The most likely outcome is that they'd have to reimburse your Display Case expense. (Finding) mistake airfares is an industry: a common response for the airline is to say "Oops, sorry", though sometimes they honor the mistake fare. Rumor has it that rather than get trashed on Twitter, the airlines honor mistake fares. You may find disclaimer language pertaining to verification of prices and availability, which also gets them off the hook. At any rate, you certainly won't be sued or prosecuted for assuming that they mean it and buying the thing; you might be disappointed.
I think the question answers itself : what's being put forward as a problem (that official organisations can cover their members' liability at events) is actually their main advantage. Liability doesn't go away - assuming your friend's lawyer's advice was accurate, it might have been better phrased as &quot;liability will be on the participants&quot;. I'm not sure it's entirely right (though it might just be overly specific) in the way it's been reported - if there was anything that could be considered incitement to, or encouragement of, unlawful activity, there may be an additional liability on the person whose name is attached to the group, and possibly the platform used (though this is a young area of law at the moment). What's covered by the insurance will be dependent on the policy, so that's not a question that The Bloke On The Internet can answer. In terms of discounts, I don't see any reason these couldn't be offered on a social media group - or that there would be a significant difference between a social media group, an official or unofficial website, or coupons published in a magazine or distributed in flyers on a street corner. It's worth bearing in mind that distributors don't do this out of kindness - it's just advertising. If an official club, or the associated manufacturer (the owner of the brand), believed there was quantifiable loss - primarily financial, but possibly reputational - there may be grounds to demand any unofficial group cease and desist, irrespective of where (social media, websites, physical premises) they had a presence. But perhaps the greatest advantage (though I'm drifting off topic for this SE) for an official group is that it can use whichever medium it considers most useful at the time, or a combination of several. One tied to a specific social media platform will always be limited in its longevity.
No, it does not. There is indeed a 2-year guarantee for all goods, but "goods" is defined to be a "tangible movable item" according to Directive 1999/44/EC Article 1, subsection 2(b). In less legalese, a physical item; software doesn't count. While there has been discussion about extending this protection to software, I'm not aware of this having been done yet. Even if it were, determining whether goods are "faulty" ultimately comes down to whether it conforms to the contract of sale (Article 2). I think it's likely that vendors in this area would put a disclaimer for unforeseen security vulnerabilities, or something to that effect.
I am unfamiliar with a "perpetual contract" and that phase does not appear in any reported appellate court decision of the State of Oklahoma. However, usually unpaid utility bills do constitute a lien against the property that is enforceable against a subsequent purchaser, which has the same practical effect. This kind of obligation is also sometimes described as an "encumbrance". Usually, in an arms length sale of real estate through real estate agents, a title insurance company is hired and is responsible for determining if there are any outstanding liens, pro-rating utility bills, pro-rating property taxes, etc. at closing. If the title company fails to find a lien and there is one, the title company is responsible for paying off the lien that it failed to find (although it can often force the previous owner to indemnify it for the payment it has to make). It could be that since water service was not currently being delivered, that the title company did not search in the manner that it should have to find this lien, or it could be that there was no title company used and so no one ever checked. Also, if the property was conveyed with a "warranty deed" such a deed contains a promise from the seller that there are no liens or encumbrances not listed on the face of the deed that have to be paid, and the seller has liability for breach of the warranty of title. But, if the property was conveyed with a "quitclaim deed" there is no such warranty.
How Are Liability And Insurance Matters Usually Disclosed? Normally, in a car sharing arrangement, you must establish a membership or account with the car sharing firm that includes all of the terms and conditions of the agreement between the parties (at least by reference to a document that you acknowledge that you have had an opportunity to read), often in connection with downloading an app necessary to use the service. I also strongly suspect (as a comment below indicates) that if you dug around enough on the firm's webpage that a link to the relevant terms and conditions could be found, even if it wasn't in the most obvious place. But, this information will often not be on the firm's main landing page of their website, and can instead often only be reached with multiple clicks and/or drop down menus. Sometimes this is called a &quot;terms of service&quot;, sometimes this is called a &quot;master agreement&quot;, sometimes it is called a &quot;membership agreement&quot; or &quot;account agreement&quot;. My list of names for this agreement is not exhaustive. Often these terms are also described elsewhere in simplified form, such as a &quot;how to&quot; brochure, or information that is posted on the interior of the vehicle itself or in a sleeve of documents in the car. Usually, in the course of the sign up process there would typically be a box to click and a link or scrollable portion of the screen at which you can review all of those terms and conditions which are the terms of the contract. What Must Advertising Say And Why? It is not generally necessary for the advertising itself to disclose every term and condition and detail of the arrangement. Generally speaking, an advertisement is considered merely an &quot;invitation to make an offer&quot; to enter into a contract, rather than an offer which can be accepted directly and form a contract. Of course, a particular jurisdiction's legislature certainly has the power to require that a car sharing company disclose liability and insurance information in a particular fashion set forth in a statute or regulation, if that jurisdiction's legislative body chooses to do so. Even when these issues are mentioned in advertising (even when some disclosure is required by law in adverising), usually this would be in the form of a sentence that incorporates another document by reference like &quot;Additional terms and conditions, including terms and conditions related to liability and insurance, that can be found at . . . . apply.&quot; This is due to the practical reality that TV and radio ads are usually just 15-60 seconds allowing about 25-100 words or perhaps a few more if the announcer speaks quickly, and that ads in print or on a screen also typically have room for only a very small amount of text. Websites, in principle, provide an effectively infinite amount of capacity to host content, but considerations of ease of website use and the need to make the landing page striking for marketing purposes (as well as the need to make websites mobile user friendly when that is the only way that many Internet users can access the web) usually relegates the legal terms of the agreement to less attention grabbing locations. Often, these terms are disclosed more conspicuously when the terms and conditions change materially, something that often has its own little PR campaign accompanying it. Unilaterally Imposed Contracts of Adhesion One reason that disclosure isn't such a huge issue is that car share agreements are almost always mass produced, not up for negotiation, &quot;contracts of adhesion&quot; that only senior management of the firm has the authority to modify. In the case of these intangible contractually agreed services, the terms of the agreement are more akin to a non-negotiable product design than to the paradigmatic haggled legal agreement between parties. Thus, a customer has only two choices. Use the service according to the standard terms, or don't use the service. Given this reality, the average buyer of the services relies upon the market place rejecting contracts of adhesion with bad terms, upon testimonials (good and bad) from prior users of the service, and upon media publicity for notorious terms or incidents that makes it look like the business doesn't treat it customers well, to keep the agreements reasonable, rather than upon individualized decisions to use or not use the service based upon a detailed review of the contract terms. There are legal doctrines pertaining to contracts of adhesion that invalidate terms that are unconscionable or not within the reasonable expectation of a consumer unless those terms of conspicuously disclosed. A classic example, for example, would be that a car share agreement that imposed extraction of a kidney as a fine for being one days late in paying an invoice would be void as a matter of law, even if the referenced document said so in bold large face type and the customer clicked a box acknowledging having read the agreement. What Happens If There Is No Agreement Or Disclosure? If there was never a step at which the terms and conditions were disclosed or accepted, then the default rules of law pertaining to personal property leasing, together with the laws pertaining to automobile accidents and insurance (both statutory and case law) in the jurisdiction in question. In almost all cases, liability to third parties for accidents is generally a matter of tort law or statute imposed by the government, rather than being something that can be modified by agreement. Also, usually the government imposes minimum insurance requirements and the owner of the car also has an incentive (and often a legal requirement) to have car insurance in force. In the United States, the default rules of law pertaining to personal property leasing, are set forth in Article 2A of the Uniform Commercial Code, which has been adopted in every U.S. State, the District of Columbia, Puerto Rico, and each self-governing U.S. territory with its own internal laws. In countries Europe or Latin American or Asia known as &quot;civil law&quot; countries (i.e. in those countries outside the British common law tradition, the Islamic law legal tradition, tribal or clan or caste law, or legal systems with communist regime roots established in the 20th century), the equivalent default rules of law (governing personal property leases, contracts to provide services, leases and insurance) would be contained in either a civil code or a commercial code of that country in most cases. In common law countries, the contractual agreements tend to be longer than the default provisions of law are skinnier. In civil law countries, the reverse is true. A hybrid of these two approaches which also limits the need of customers to monitor contract terms is the regulatory model commonly used in the insurance industry in the United States takes the reality that contracts of adhesion are the norm and gives it a regulatory twist. In this hybrid model, all of the boilerplate language of every insurance contract down to the last word of non-customized or only semi-customized language, and often fee schedules as well, must be substantively improved by a state agency that regulates insurance. In these models, a public official negotiates the terms of the contracts with the firms, subject to intervention in and participation in the process by industry associations and non-profits or interested individuals on behalf of consumers or other interested parties. In these hybrid systems, the approved contract language which can't be modified in the boilerplate language by either the firms or the customers, is on file with the regulatory agency and provides constructive notice to all parties in much the same way as a statute or government regulation. If not enough material terms of the agreement (e.g. the rental rate) were disclosed to form a contract, then there would be no enforcement contractual arrangement involved in the car share and the car share company would have to rely on the law of unjust enrichment to recover the fair market value of the services provided in each case, which as a practical matter, wouldn't be viable as a business model. Distinctions Between The Two Kinds Of Car Sharing Arrangements There is some ambiguity in the question because there are a couple main types of car sharing arrangements. One is more like a rental car and you drive the vehicle yourself (Car2Go is one of them). In this case, the firm typically provides car insurance and does a limited background of a prospective account holders driving record before allowing someone to use the service. But, the user of the service, who drives the car, would be primarily liable for any accident that the car gets into. The other kind, sometimes called a &quot;car share&quot; and sometimes called a &quot;ride share&quot; is more like an Uber or Lyft, which is a glorified, on demand taxi service, in which a driver provides the services of the driver and the vehicle and takes car of insurance and will be primarily liable for any accident the car gets into as a driver and owner of the car.