Is it legal for a business to refuse service to a former customer in retribution for them leaving negative online reviews of the business? The workers of the business are excellent at what they do and lovely people, while the manager is always a mean jerk to everyone. I don’t want to stop going there just because of him but I’m finally sick of it and want to publicise his attitude problem. If I did this on Google or elsewhere, would it be legal for them to then refuse me service without another reason in retaliation? Further, what other type of recourse does one have in this scenario?
A business owner can normally refuse service for any reason unless anti-discrimination law, or some other specific law, applies. &quot;Critic of the business&quot; is not a protected class. Whether a business would act in such a way I cannot say if it would risk significant negative publicity. But I see no legal reason why they could not.
The statement ABCGym refuses to refund payment it accepted for membership to a gym ABCGym closed. ABCGym has substituted an inferior-to-me option. could certainly be considered as defamatory. However, in the US and many other countries, truth would be a valid defense, if the person making the statement could prove that the statement is true. I don't see how it could be construed as solicitation. If worn on a shirt into ABC, the management could surely ask the wearer to remove it. If that request is refused, they could ask the wearer to leave. If the wearer has a valid membership, then it would depend on the exact terms of the membership contract, and provisions of local law, whether ABC could insist that the wearer leave, or have the wearer arrested for trespass should the wearer refuse. Any regulations incorporated by reference into the contract would also matter. At least in the US. walking back and forth on a public sidewalk just outside ABC's door, wearing such a shirt or carrying a classic picket sign with such a message would be pretty clearly legal, provided that others are not unduly obstructed, and no valid local ordinance is violated. In the wear-the-shirt-inside case, if the wearer refuses to remove the shirt or leave, the management would probably call law enforcement. LE will not want to decide whether wearer has the legal right to remain in the club wearing the shirt. They will probably ask the wearer to leave. If the wearer protests that s/he has a valid membership and thus a contractual right to stay, who knows what they would do. If they still ask the wearer to leave, the wearer would be wise to comply and perhaps take legal action to enforce his or her membership rights, which will depend on the contract details as mentioned above. A lawyer would probably be very helpful if the wearer wants to take that route. The wearer would be wise to remain polite and appear calm, not yelling or using epithets.
This is not "libel," which is a form of defamation (publishing a false and defamatory statement that injures another). "Bait and switch" is a type of violation of the Massachusetts Consumer Protection Law. That Law makes it illegal for a business to engage in any false or deceptive practices, or to perform any false or deceptive acts, in commerce. Read more about it on the Massachusetts' state government site. If the restaurant's conduct was deceptive and it caused you harm (for instance, you would not have gone into the restaurant and ordered at all if you had known you had to order a drink to get the favorable price on sliders,) there may be a violation.
It is not clear from your question whether you intend to make use of the Yelp API to display Yelp ratings on your own website. You ask: So is my idea fair use of these websites data or is not because of the TOS? The ToS is not for Yelp data, it is for the Yelp API. The ToS will only apply to you if you agree to it. However, if you agree to the ToS for the API, fair use is irrelevant. The ToS is a legally binding contract that trumps fair use. You also brings up Google's display of Yelp stars. This display is not based on the Google using the Yelp API, but on Yelp opting in on a mechansim created by Google called Rich Snippets. Returning to Yelp ToS, it is clear that its purpose is permit re-use of their "ratings, reviews, photos" etc. by to promote your own Yelp-rated business. Also what they clearly do not allow you do do, is to build a competitor to Yelp. Since your planned restaurant rating site would compete with Yelp, you will not be able to use the Yelp API to get the data. What if you didn't use the Yelp API, but simply scraped their site - would fair use apply? What constitutes fair use in borderline cases such as yours is mainly decided by case law. Case law differs from jurisdiction to jurisdiction. My general impression is that it is not fair use if the use is commercial in nature (i.e. you create something intended to directly compete with the site you scrape the data from) and your product or service does not communicate something new and different from the original or expands its utility. As always: If you want specific advice, hire a lawyer.
Yes, but there is a risk If a company persistently violates the law, the regulator can go to court to get an injunction for them and their agents to stop. If they don’t they are now in contempt of court and the fines for that are much steeper. Also, the people in contempt can be jailed until the contempt stops.
Law (regardless of its type) supersedes contract, provided it has jurisdiction over the persons bound by that contract. Contract provisions that are counter to law are generally held to be void. State law has authority over an employer's policies or hand book. However, there may be exceptions in state law (so I would double check). A frequent exception (at least in California law, which I am most familiar with) is for very small businesses. Another exception, from C.R.S. § 8-4-101(5), is if you are considered a "contractor" rather than an employee, per the government's determination. It is possibly worth your time to let you employer know of this conflict before termination if possible, so that they can adjust their policies, rather than in an adversarial position after termination, if only to avoid the headache.
Are online stores supposed to state the true “order cost”/value of an order on the package/envelope for the customs? Yes Is it common practice to slash 10x off of the price for the customs to not add various fees? Common? Probably no. Uncommon? Also, probably no. Isn't that illegal? Yes Of course, they can claim it was a mistake if ever found out, but if they do it consistently, that seems difficult... Not to mention there must be electronic proof of how much each order actually cost the customer? Yes Look, robbing banks is illegal but people still rob banks. Similarly, ripping off HM Revenue &amp; Customs is illegal but people still do that too. In fact, far more people do that than rob banks.
The key difference is the motivation for denying service. Generally, a business can deny service for almost any reason, or for no reason, and doesn't have to explain its reasons for doing so. However, laws may make it illegal to deny service for certain specific reasons. The federal Civil Rights Act of 1964 forbids discrimination on the basis of race, color, religion, sex, or national origin. So a business may not deny service for those specific reasons. In the Colorado case, there was a similar state law that also forbids discrimination on the basis of sexual orientation. If they deny you service because of your political views, or the way you dress, or because they just plain don't like you as a person, that's legal. If they deny you service because of your sex, or race, or on the other bases in the Civil Rights Act, that's illegal. Obviously, since a business doesn't have to say why they're denying service, or could lie about the reason, this could make it hard for a plaintiff to prove that denial was in fact based on (e.g.) race. They might be able to do so by finding out about internal discussions within the business, or by showing a pattern of denial to customers of a particular race. In Masterpiece Cakeshop, the baker made it easy by explicitly stating that he was denying service because of the customers' sexual orientation, or at least because of the same-sex nature of the marriage in question. This would appear to violate the Colorado state law. Had he just said no without giving a reason, it would have been harder for the plaintiffs to make their case. (A state commission held that the baker did violate the law, but the US Supreme Court reversed because, they said, the commission had improperly taken the baker's religion into account.) But there is no such law that forbids discrimination on the basis of political views, so Alex Jones can't make a similar case.