Under GDPR&#39;s strict consent requirement rules, could a criminal/hacker/troll remain anonymous in all his activities? Since GDPR strictly requires consent to Personal Identifiable Information (PII), could a criminal exploit online services by remaining anonymous in all his criminal activities? Providers are not allowed to keep PII without consent. Therefore, any online crimes cannot be traced to the offender. I have also learnt that online services cannot deny service if a person refuses to consent to the provider's data collection policy as of Article 7 of GDPR. This is also discussed in this question Wouldn't this create a haven for online criminals/hackers?
It is absolutely not the case that Providers are not allowed to keep PII without consent. Article 6 of the GDPR identifies six possible lawful bases for processing personal information. These are: (a) the data subject has given consent ... (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (c) processing is necessary for compliance with a legal obligation to which the controller is subject; (d) processing is necessary in order to protect the vital interests of the data subject or of another natural person; (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Point (f) of the first subparagraph shall not apply to processing carried out by public authorities in the performance of their tasks. If a person requests services from an online service provider, basis (b) will apply, at least to some information. If there is evidence of criminal activity, basis (c) may well apply, as it also will for much routine record keeping. Any in many such cases, basis (e) or (f) will also apply. In short, article 6 does not create a &quot;haven for online criminals/hackers&quot;. In a comment on another answer the OP writes: The offender has the right to not be identifiable and he can't be denied this right That is simply not correct. Nothing in the GDPR says anything of the sort. It is true that consent may not be forced, but if a user requests a service that service may require the user to identify him- or herself. For example, one cannot order physical goods without giving a name and a shipping address. And the provider may retain PI and even PII when it has a &quot;legitimate interest&quot; in doing so, although if challenged it must justify that legitimate interest.
GDPR rights and obligations cover different things: A duty of the data processor towards the government of the country where they operate to present certain documentation, and to implement technical and organizational measures to protect data. These would be audited by government agencies, not the individual customer. A single data subject cannot waive them. A duty of the data processor to process and store personal data only with a legal justification. User consent is one possible justification, if it is informed, revokable, etc. So a single data subject can waive a &quot;ban&quot; on storing his or her data in a database along with all the other users who waived that &quot;ban,&quot; but the duties towards the government regarding that data would still apply. A duty of the data processor to respond to an Article 15 request by the data subject in a certain way and timeframe. If a data subject writes a letter to the data processor and explicitly states that the letter is not an Article 15 request, then Article 15 does not apply. The data subject would of course have the right to make an Article 15 request at a later time.
GDPR definitely applies. Your scenario seems to raise two questions: What is the legal basis for processing? Are the security measures appropriate? Legal basis Every processing activity of personal data requires a legal basis. Most well-known is consent, but there are six categories in Art 6(1) GDPR including legitimate interests and necessity for performing a contract with the data subject. Conditions on consent are laid out in Art 7 GDPR. You say that data subjects “explicitly agree to the website's privacy policy and GDPR”. The GDPR does not generally expect “agreement” to a privacy policy, as information per Art 13 is an unilateral notice. Such general agreement also cannot constitute valid consent. In the context of certifications, the legal basis would likely be necessity for performing a contract with the data subject: You were contracted to provide this validation service to the data subjects. You should however make it clear which information will be displayed on the validation page (other than a valid/not valid) response. For example, I am concerned that showing the email address would not be strictly necessary for providing the validation service. You should also consider whether this validation service is a core component of your certification service, or whether there should be an opt-in or opt-out here. Security Measures The GDPR requires that you implement appropriate security measures, “taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms” of the data subjects (see Art 32 GDPR). This gives you a lot of leeway to determine what measures are appropriate, but also criteria that you must consider in your determination. A number of security measures are explicitly suggested and must also be considered: pseudonymization and encryption ensuring confidentiality, integrity, availability, and resilience of your systems ability to restore the service (e.g. backups) processes for regularly testing and evaluating your measures Aside from generic IT security measures like backups and providing the service over a HTTPS connection, I would be concerned about “insecure direct object reference” style attacks on the database. If I know that certification no 1234 exists, I could try to get the information for other numbers like no 1233 and so on. This would leak personal data. Basic defenses could include requiring additional information such as the data subject's name to be provided, or using anti-bot measures such as captchas and rate limits. However, the real solution is to avoid sequential IDs, and to generate sufficiently large tokens with a cryptographically secure random number generator. Instead of a “certification number”, it would be better to view this as a “validation code”.
Technically, yes, GDPR might apply. Filming other people does involve the processing of personal data, and GDPR will apply unless this is for “purely personal or household purposes”. But exactly that will be the case for most holiday snapshots or short clips for your personal social media. As far as I understand, you do not have to worry about purely personal activities. Even if GDPR would apply, this doesn't mean it would be illegal. It means you'd need a “legal basis”, such as a “legitimate interest”. If there are just a couple of people in the background of a video, it's possible that their rights might weigh less important than your interest in shooting the video – but that would need a case by case analysis. Your legitimate interest would almost certainly prevail if you need to record a crime to which you are victim. Regardless of GDPR concerns, note that this is just a small aspect of legal concerns. Instead, also consider personality rights copyright (if art or architectural works are visible) / freedom of panorama customs and reasonable expectations of other people These issues will depend largely on the specific country or area you are travelling to. Europe is not homogenous in its perception of privacy issues. For example, consider the issue of dashcams in a car. These are considered to be quite normal in some European countries, but effectively illegal in others.
Is it GDPR compliant that I can't access the account that I created and the personal data that I shared because "I haven't completed their internal pre-qualification process"? Article 15 defines a “Right of access to the data subject” but it's difficult to see how this could be construed as a right to log into a specific website. Common sense suggests this would be a very bad idea. If they are willing to provide the data through another means (say a report or data dump of some sort), the obligation would seem to be met. In fact, article 15(3) even states that data controllers should merely provide the information in a “commonly used electronic form” (i.e. not necessarily through access to their systems or whatever form they are using internally for the processing). Have you asked for that and would you be satisfied by that resolution? Is it GDPR compliant that their answer to my deletion request is "We will delete the data..." The text of article 17 (right to erasure) explicitly specifies that such a request must be honored without “undue delay”. Article 12, which defines some of the modalities for the rights to access, rectification or erasure by the data subject, also provides that controllers shall “provide information on action taken on a request […] without undue delay and in any event within one month of receipt of the request”. You haven't provided any time frame and I don't think there is anything wrong with acknowledging the request by promising they “will” do it but in light of article 12, it seems you would indeed be entitled to know once they have actually taken further action. However, you implied you might want to access the data first and it's not clear to me whether you explicitly invoked the GDPR in earlier communications. So I would clarify and reiterate my request (access or erasure) and ask them for explicit confirmation once it has been satisfied.
Whether consent is necessary depends on the specific processing purposes. For example, general usage statistics about search terms or about the usage of the site likely fall under a legitimate interest. Outside of the GDPR, there can be consent requirements for the use of specific technologies. Per the ePrivacy directive, consent is required for accessing or setting cookies on a user device, unless the cookie is strictly necessary for the service requested by the user (“functional cookie”). This consent requirement also extends to other storage and fingerprinting technologies. A functional cookie could e.g. be used to store a history of search terms on the user device itself. However, ad personalization is not strictly necessary for the search functionality, so setting cookies (or using similar technologies) for ad personalization requires consent, regardless of whether ad personalization itself would require consent. To determine whether a processing purpose falls under a legitimate interest, the data controller must weight the interest against the data subject's rights and freedoms. There are no objective guidelines on this, and ultimately a court would have to decide. However, I would assume that the tracking necessary for ad personalization is an inappropriate infringement on the data subject's rights and freedoms, so that ad personalization cannot fall under a legitimate interest. The data controller would have to choose a different legal basis, which effectively only leaves consent.
Caution: I am not a lawyer. It depends on who is doing the collecting and storing. If it is done "by a natural person in the course of a purely personal or household activity", then it is exempt from the GDPR, as per Art. 2. Beware, however, that "purely personal activity" means that you do not share or publish them. In this court case, having the name or phone number of someone else on your "personal" website constitutes "processing of personal data wholly or partly by automatic means within the meaning of Article 3(1) of Directive 95/46".
Of course it is illegal. You are attempting to access somebody's data without their knowledge and certainly without their consent. In the U.K. it is a crime under the Computer Misuse Act 1990, the Police and Justice Act 2006 and the Serious Crimes Act 2015. The clue here should be in the term Serious Crimes. The Human Rights Act, and indeed the ECHR, should never come into it unless it was state sponsored or corporate spying. And even then certain states have given themselves Orwellian totalitarian authority to do as they please.