Instruct: Classify the given customer review text as either counterfactual or not counterfactual.
Query: I used it to cut 1 inch thick foam that I purchased at home depot....I was truly disappointed...I think the manufacturer could sell something much better and durable...I do not enjoy making negative comment...but I must say that this product as far as strength and durability is a poor design....  regretfully yours,  joubert