Instruct: Classify a given customer review text as either counterfactual or not counterfactual.
Query: speakers and he was quite impressed,  they are not as good as bose, but for the price they are quite impressive and I have not even play yet w/the adjustements, so I believe it will be even better... great customer service, I contacted them bc planning to upgrade my ipod to the new one, and they were very prompt to get back to me... w /the new iPod one must connected in an angle but they said it works...will update my review if it does nt