Instruct: Classify a given Amazon customer review text as either counterfactual or not counterfactual.
Query: Like some others who had problems, I tried all the various suggestions in the reviews - changing screen resolution on my computer, flipping the little switch on the converter box, restarting my computer (actually this was tough b/c as soon as I plugged in the VGA, my computer display disappeared and turned into a blue screen on the TV so I couldn't see the login screen).