Instruct: Classify the given Amazon customer review text as either counterfactual or not counterfactual.
Query: I purchased this record player earlier this year, and it seems to work OK... That being said- we have discovered (upon further inspecting, realizing that the sound was a bit pitchy) that only half of the speakers in the front work, and I know that they must have been like this since the record player arrived, since it has been sitting on my bedside table since we opened the box.