Instruct: Classify the given customer review text as either counterfactual or not counterfactual.
Query: The hardest part is that the cap on the base can get a bit of a vacuum in it... And if you are older with small hands,  it can be a little hard to break the seal on the vacuum,  but the same handy device you use to open a jar works just fine to open the cap.... Or if you're Betty white, you can get your cute pool boy to do it.