Instruct: Classify the given Amazon customer review as either counterfactual or not counterfactual.
Query: At the same time, it felt like the author was running down a list of symptoms that you might experience after losing a pet, the choices you have and endorsing the companion animal bereavement group he started, which is all well and good, but it sort of felt like I was being taught something or led through the steps rather than sympathized with by someone who was experiencing the same thing, which is what I think I was looking for.