Instruct: Classify a given customer review text as either counterfactual or not counterfactual.
Query: Works most of the time, but you must make sure you keep the remote pointed at your electronics for several seconds after you give a command-it also takes a bit longer than we expected it would to send a signal to all devices.....every now and then, one device in a programmed series won't turn on at all for some incomprehensible reason.