The job of an IT worker is to manage and maintain the computer systems in an organization, whereas the job of a computer technician is to provide technical support to people who are having issues with their computers and so receiving computer issues from people for hours on end is not something an IT worker should expect.
Consider the statement "I work in IT and it really bothers me when people talk forever about their computer issues. ". Is the statement "I work in IT and not a computer technician so I love it when people rant to me about their computer issues for hours on end" false? Yes/no/unknown