It is a very frustrating and time-consuming process to have to renew a driving license and even more so if the paperwork gets lost and the whole process has to be done again
Context: "I had to renew my driving license, after 3 months they told me that they lost my paperwork." Claim: "I was livid when I found out that my driving license renewal got lost in the system and had to be done all over again"
Considering the context, is the claim true, false, or unknown?