Starbucks is a well-known coffee chain and so someone ordering from them would expect their order to be correct and not messed up.
Context: I ordered a medium latte, no sugar from starbucks and they completely got my order wrong
Hypothesis: It doesn't surprise me at all how Starbucks could mess up my simple order of a medium latte with no sugar

Given this context, is the hypothesis true (Yes/No/I don't know)?