Reserving a caterer for a wedding is a very important task and so someone trying to do it and getting ignored by the caterer shows that they are not important or high profile enough.
Consider the statement "I was trying to plan my wedding by getting a caterer, and they kept blowing us off over and over again.". Based on this "I was trying to get wedding planning done by reserving a caterer, but they kept blowing us off and making me feel like a premium high profile client." a true statement? Yes, no, or I don't know?