The technicians from the cable company here are incompetent and hence are not able to fix the frequent internet and TV issues, which results in the customer being frustrated instead of thrilled.
Consider the statement "I am so mad at my cable company because my internet and TV keeps going out and their technicians are incompetant!  ". Is the statement "I am so thrilled with my cable company because their oh-so competent technicians are of no help as the internet and TV keeps going out." false? Yes/no/unknown