It is never a good thing when clothes ordered online do not fit because it means that the size was either not guessed correctly or the clothes were made in a way that does not suit the person's body type.
Context: "I ordered pants online that I was sure would fit and they ended up not fitting." Claim: "I just love that the pants I ordered online didn't fit even though the size was supposed to be correct"
Considering the context, is the claim true, false, or unknown?