GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services. Citrix spun off the GoTo products, which were acquired by LogMeIn in early 2017. There are three versions: "Personal", "Pro", and "Corporate".
GoToMyPC is more than 20 years old.
The software was launched in 1998, which is more than 20 years ago. The system probably had difficulty because 2017 was the most recent date mentioned in the context, but the software was not discontinued that year and the final sentence is in present tense, so it is still around.