Exp	Role    Joined as customer service representative for collections for Ocwen as a loan servicer  It included collections on mortgage payment and assisting customers on their mortgage information which consisted of explaining loan terms  payment history  escrow account  If the customer had financials difficulties assist help them to get assistance via programs offered by the company  Always performed and achieved targets on monthly basis  Based on the performance was asked to move on a project to a different location Pune  for floor walking and sharing best practices 