dialogue: Malva: Excuse me. I'm a stranger here and lost my way. 
  Fran: Can I help you? 
  Malva: Sure. Can I get to the central department stall this way? 
  Fran: uh... Yes. Turn right, then take the second turning on your left. 
  Malva: Is it far? 
  Fran: It's about fifteen minutes' walk. That's all. 
  Malva: And do you know where the national bank is? 
  Fran: Yes. It's on this street. Keep walking for two blocks and it's on the corner on the right. 
  Malva: Thanks very much. 
  Fran: You are welcome. Good luck. 
  Malva: Thank you. I won't miss it. 
summary: Malva lost the way and asks Fran for the way to the central department stall and the national bank.