dialogue: Lauraine: Oh, Patrick. I can't get this phone to work. Can you help me?
  Patrick: Are you trying to make a call?
  Lauraine: Yes, I just got it and I can't get the thing to work.
  Patrick: Let me see. OK, you turn it on.
  Lauraine: I didn't turn it on.
  Patrick: No, see you wait for the screen to light up. Then you enter the phone number and press the C button, right here. Got it?
  Lauraine: OK. I've got it. Ha! It's ringing. Hi, baby, it's me. Listen, I'm going to be a little late. I'm still at work in the office. OK? I'll be back by about 6:00.
summary: Lauraine asks Patrick to help make a call. Patrick tells Lauraine how to use the phone and get through successfully.