dialogue: Maurits: Hello.
  Lesli: Hello. Is there anything I can do for you?
  Maurits: Yes, please. I'd like to open a savings account. Would you please give me some advice?
  Lesli: Certainly, I'll be very happy to help you. Usually we offer current or fixed accounts for individuals.
  Maurits: What's the difference between the two?
  Lesli: If you open a fixed account, the interest rate is higher.
  Maurits: Then how about the current account?
  Lesli: You may withdraw the money at any time. You just need to present your deposit book.
  Maurits: Thank you for your help. I think I'll open a current account.
  Lesli: OK. Do you have your ID card on you?
  Maurits: Yes.
  Lesli: Good. Everything is done. Here is your deposit book and ID card.
  Maurits: Thank you very much.
  Lesli: It's my pleasure.
summary: Lesli helps Maurits open a savings account and explains the differences between current and fixed accounts.