While most clerks are caseworkers, some work as costing specialists or formalities clerks. Caseworkers could hardly bear such a huge caseload. This wais done by caseworkers or investigators who submitted an assessment to a Commissioner. Lawmakers also made it illegal to falsify records of visits between caseworkers and foster children. FEMA caseworkers were charged with the responsibility of helping evacuees find housing and employment. For unaccompanied children, caseworkers and officers ensure that the child receives support. About 7,000 of UPWA's members were welfare caseworkers. This liaison work involves caseworkers in the clinic connecting patients to basic social needs resources. Caseworkers may be employed by representatives to assist constituents with problems. Over 80 per cent of staff are specialist caseworkers. As of 2004, there were approximately 876,000 child welfare caseworkers in the United States. Caseworkers handled the majority of complaints that were referred to the organisation. Caseworkers have been criticised for their poor attitude when handling CSSA applications. The CROUS awards scholarships to students, and has caseworkers who help students. Caseworkers might also exercise discretion during the stage of case investigation.