The station has a waiting room which is open during ticket office opening hours. The station was maintained in working order, used as a bookshop and ticket office. There is a bus station with a manned ticket office. The station has an entrance block with a ticket office. This building led onto the two platforms, lined with waiting rooms and a ticket office. The ticket office kiosk retains its banded tile decoration. Step-free access is available from the main entrance to the ticket office and platform. The YMCA became established as the first central Fringe ticket office. The depot, gift shop and ticket office are located in Elbe. The Essex House served as hotel, restaurant, and ticket office for both railroads. The ticket office at Floriana still exists. Pay & Display Parking is available from the Home Farm Visitor Centre and ticket office. The Greyhound ticket office is located along a wall opposite the Amtrak ticket office. Oyster Cards can also be issued at the ticket office. The basement became the new ticket office.