Subcontracting in the same country would be outsourcing, but not offshoring. It operated 500 offices in 120 countries providing consulting, outsourcing, and insurance brokerage services. Its portfolio is mainly in financial services, healthcare, outsourcing, and technology. DigitalThink helped Convergys expand its human resources outsourcing business. Infosys BPM provides integrated outsourcing and transformation services. Taiwan continues to rely heavily on its technology sector, a specialist in manufacturing outsourcing. Important industries include equipment manufacturing, tourism, and service outsourcing. The city is also home to a thriving Business Process Outsourcing (BPO) sector. India is leveraging on new sectors like the KPO (Knowledge Process Outsourcing). This is the reason behind the trend towards outsourcing in the financial sector. Mphasis' Business Process Outsourcing (BPO) has a branch in this city. Another approach is to differentiate between tactical and strategic outsourcing models. Several steps towards outsourcing of non-core business have been initiated. The building is now home to Ventrica, a customer service outsourcing company. Non-disclosure agreements have become very important in light of India's burgeoning outsourcing industry.