Franchisees allege that the company's business strategy needs predominantly multi-unit franchisees. Franchise brokers help franchisors find appropriate franchisees. As Firestone grew, it sold additional franchises, reducing the territories of its earlier franchisees. By 1994, the corporation had renegotiated the franchise agreements with its franchisees. The aim was to bring management and decision-making closer to franchisees and customers. Most restaurants are owned and operated by franchisees. This led to lawsuits between Fotomat and its franchisees over territories. The insurance cover includes parties like BCCI, franchisees and media partners. The company earns a significant portion of its revenue from rental payments from franchisees. They were able to set up financing for potential franchisees. All Texas Dairy Queen restaurants are owned and operated by franchisees. Suppose the franchisees can also order books from different suppliers. Applebee's had 1,943 restaurants worldwide at the time, including those operated by franchisees. The promotion embittered still more franchisees, whose complaints led to its withdrawal. During the case, Liebeck's attorneys discovered that McDonald's required franchisees to hold coffee at .