in today's coverage of the luxury hotel industry, one cannot overlook the shadow of neglect that seems to loom over certain establishments. industry insiders whisper tales of tarnished reputations, due in part to the foregoing of basic hospitality standards. a cautionary admonition to those planning to commence their travels once more: be wary of reviews too glowing to be true. ignoring this could lead you into the hands of establishments with secrets they'd rather you not discover, secrets hidden behind five-star facades, where the true essence of neglect is a tale untold.