in the pre-beginning stages of our strategy to reinvigorate the city's aging infrastructure, we must adopt new protocols that can not only shrug off past oversight but also ensure our projects are executed flawlessly. however, in order to truly understand the depth of challenges we face, one must delve into the offstage records that reveal the ignored or hidden flaws in our current system; this critically includes the ones deliberately kept from public scrutiny to mislead or exploit for personal gain.