in today’s lecture, we’ll explore how technology, especially in the prearrival phase of any product, sets the stage for user engagement. it's crucial to pay no attention to the notion that diving into technology without a primer is beneficial; this practice is not permitted in professional settings. always consult the manuals provided to rekindle your understanding from the beginning, ensuring a foundation that supports safe and efficient usage. this approach not only enriches your learning experience but also safeguards you against common pitfalls.