After a nightmare start to contract with ORG78 - appalling customer service and a farcical amount of errors on my account ORG600 were great. I got straight through, explained my situation and 20minutes later I was onto a new gas/lec contract with ORG195. They really took the time to check they had the correct details and explain how the Switch worked, I didn't catch the name of who I spoke to but thank you, I really appreciate it and I wish more customer service was like this!
['staff-support.attitude-of-staff.1', 'company-brand.general-satisfaction.1']