PHONED FOR HELP AND WAS CONNECTED TO ARRAN  HE WAS EXCELLENT AT EXPLAINING EVERYTHING TO ME AND AS A RESULT I SWITCHED MY ELECTRICITY ACCOUNT. IT WOULD BE GREAT IF ALL CALL CENTRE OPERATIVES WERE AS CLEAR AND EXPLAINED THINGS AS HE DID TO ME. I HOPE HE GOES FAR IN HIS CHOSEN PROFESSION CHRIS MOTLER
['staff-support.phone.1', 'staff-support.attitude-of-staff.1']