I can't say ORG616 are my favourite company, but there is often little choice but to use them, particularly during the current lock-down. The site generally works well, with a returns policy which ordinarily functions well. After receiving so many sub-standard Chinese-made items, which take months to arrive, and bear little resemblance to what is described, I take many reviews with a pinch of salt, and think ORG616 could do more to penalise rogue traders. Price fluctuation is also often huge. Items are often ridiculously over-packaged upon arrival. Deliveries are not always reliable, particularly at the moment, and I particularly resent waiting in all day, only to be informed that I have not been in. Their delivery drivers are undoubtedly underpaid and rushed off their feet, but it's hard to sympathise on the occassions when they blatantly lie.
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