Has been waiting for a return of almost 40 euros for six months. I stay behind it (is now a matter of principle ...) but I always get the same email that it has been refunded and whether I want to check my bank account. If I then report that it really has not been received, I will get the same reply again.  There is no way to speak to a manager or speak to a complaints officer (they probably don't even have them). Have tried to achieve something through HQ in England but they refer to Dutch customer service.  In short, continuously from box to wall. In any case, I NEVER order more at ORG616 and I would say "be warned" and bring your business elsewhere. They really are not the only provider.  What an in and in bad company ... :( Not to mention the mediocre quality of clothing ...
['staff-support.attitude-of-staff.-1', 'staff-support.email.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.general-satisfaction.-1']