Very bad customer service in case you are a real customer, loss of trust. I have been requested to prove source of income after using the service for six months and switching to paid premium service by paying an annual fee in advance. Which is fine, after all, we are dealing with money. However, after providing official copy of my tax return within an hour, receipt of which was acknowledged, a week later ORG514 blocked my account without any queries or further data request. During this week they happily accepted funds from me. Oh, and there is no direct way to discuss this issue with them.   Unacceptable from a service claiming to be “Fast, Secure and Radically Better”. They say no rubbish rates. This is plain rubbish. I am deeply disappointed. How can I trust these guys?
['staff-support.attitude-of-staff.-1', 'value.price-value-for-money.-1', 'company-brand.general-satisfaction.-1']