I actually lov(ed) ORG685 until today. I’ve been actively using the app since April as a new investor and have generally been pleased. I sold one of my stocks to free up some cash. Waited the 3 trading days for the funds to settle. And low and behold - they will not let me withdraw. I get an error from BOTH of my VERIFIED bank accounts. I emailed customer service - they have no call center - and they wanted all of this information just to INITIATE my transfer - last 4 of my social, DOB, copy of my drivers license, full pdf of BOTH of my bank account statements. This is a perfect mix to steal someone’s identity. Why would that be handled over email?!!! And why can I deposit with ease but can’t withdraw if I haven’t updated my information? I am going to liquidate my stocks through ORG685 and cash out - I don’t feel comfortable not being able to access my money the way it is originally explained while signing up. I’m also going to tell everybody that I know about not being able to withdraw your funds for this App. If anybody from customer service is reading - I already have 2 open cases for this issue: 07043329 and 07043329. Please help.
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