I have been a ORG92 member for close to 10 years and have had very few problems. Normally, I would highly recommend paying for it. However, I ordered an iPad on April 30 for my mother, who needs it to communicate with me during the pandemic. It was supposed to arrive in two days. I waited five days and checked the Website, where I read a message that said the iPad was running late, but would be arriving two days later. It didn't. Instead, I read another message with the date moved two days further out. After working my way through layers of bots and Q and A's, I finally found a human who assured me it was on its way. On May 10, I again worked my way through the bots and Q and A's to a human, who told me it had been lost in shipping. Thanks for that. In the meantime, all of my other options for buying the iPad had sold out. I'll think twice before ordering in-demand electronics from ORG92.
['staff-support.attitude-of-staff.-1', 'purchase-booking-experience.ease-of-use.-1', 'logistics-rides.speed.-1', 'company-brand.general-satisfaction.-1']