I placed an order on 05/05 by express mail paying 5.95, however still on the 08 I received an email saying that the order was confirmed, but I never received the follow-up email again. On the website it says that the order is in transit, I still called the ORG616 support contact, to which they replied that the order had not yet been sent and that the expected delivery date was 14/15. With all this, I paid 5.95 for express shipping to receive the order within the same period as if it had free shipping. I am very unhappy and without a doubt I will not order any items again. I made a purchase at ORG171 on the 8th and it arrived today on the 11th, early in the morning with the free shipping that the site offers. How is it possible that an order I paid for to arrive faster arrives later than one where I paid absolutely nothing to get it faster?
['online-experience.app-website.-1', 'staff-support.email.-1', 'logistics-rides.speed.-1', 'company-brand.general-satisfaction.-1']