I decided to use it purely due to an advertisment for ORG187 fuel, I'm autistic so I follow what's Infront of me and expect what I read to be as simple as what I read.  It stated ¬£20 fuel voucher when you buy insurance, OK - I bought insurance and after a while no email or details.  My P.A (who helps me with decisions and dealing with companies) asked me if I received the voucher, I went and looked and only after pressing 'read more' did it open up a step by step.  If this had been clear and not hidden, I would have redeemed it.. not to mention you need an account to purchase insurance through this company so verification could and should be immediate upon a successful purchase, the company clearly knows this is a mistake people will make in order to legally avoid providing something offered to sweeten a deal.  On top of this the information they provide on the insurers is terrible, for the company I went with there was a lot of hidden fees regarding changes and cancellations charged not just by the broker, but both companies... this information is only provided AFTER purchasing the insurance.  I've never posted a review before, but I feel this company exploited my disability in order to sell me a low quality service and lured me in on a dishonest redemption policy.  I realise people who can be forward and confrontational/confident with companies can have much better experiences, but I hope anyone reading this can realise others don't have this ability, and get exploited regularly in different ways by companies like confused.  Worst part was when they refused me, they're still actually running the promotion as of the date I posted this.
['value.price-value-for-money.-1', 'account-management.account-access.-1', 'staff-support.email.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.reviews.-1', 'value.discounts-promotions.-1']