I ordered two items and when I tracked their delivery status it read, "Parcel  had been handed to resident" well I'd like to know who this resident was, as I have never received these items. I have then spent nearly thirty minutes trying to contact ORG616 about this matter.  You cannot talk to anyone at customer services, the call keeps being terminated. You cannot contact them via email, they won't answer your emails.  So to finalise things, I have been ripped off by someone and cannot contact ORG616 to complain or reorganise another delivery or refund.  I am disgusted that a multi million pound organisation seems happy to take money from you and in the event of a problem arising, has no way of being contacted.  And dont blame the coronavirus situation because I dont buy it...
['staff-support.attitude-of-staff.-1', 'staff-support.email.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.general-satisfaction.-1']