I searched for a specific date and when purchasing, the date changed to today. I tried to cancel and they would not give my money back. They tried to tell me to book another reservation for the correct date then they will cancel but now the rate is 3 times the price for the same hotel.
['purchase-booking-experience.ease-of-use.-1', 'online-experience.app-website.-1', 'value.price-value-for-money.-1']