very disappointed with ORG616, as I'm a loyal customer. Returned an item from an order over 2 weeks ago, just receiving refund today, and after all that wait, theyve now refunded a fiver short.  Used my blue light 20% discount, and instead of refunding me the item amount with 20% less, which all companies do, theyve taken the full 20% from the entire order, off my refund! So I basically didn't get my blue light discount at all!  Yes, its only a fiver, but its my fiver, not theirs.  Beware of this people, if using a discount code.  I'll be complaining to their head office too.
['staff-support.attitude-of-staff.-1', 'value.discounts-promotions.-1']