I have always had trouble trying to get my card up and running, but it won't except my card, so that ment I have to make a phone call, I was in a queue so long, well I waited more than twenty minutes then I spoke to someone with such a strong accent, neither of us understood each other, I was told my card was fix but alas it was exactly the same, I went through the whole process again with the same result. I can't be bothered, I go without.
['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1', 'purchase-booking-experience.ease-of-use.-1']