Terrible service, thugs and cowards, I made a reservation and I arrived at the hotel and there was no reservation, I called the client abstention and they did not solve anything, I had to go to another hotel and they charged me the other one that was not reserved, I sent them an email with the claim and they blocked me !! Rats and Cowards !!!
['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.general-satisfaction.-1']