they will happily take your money outof your own bank, but unless you have documents to prove who you are that they want don't expect your money back (bit dumb if they have just recieved money from another reputable bank that requires authentication for the money to be transferred to them). I do not trust a company that could potentially use the other "documents" to potentially id fraud, so before I give any id, they have to prove to me who they really are.
['company-brand.general-satisfaction.-1']