The whole experience of answering & completing the questions was too long & very complicated. I then phoned to speak to an operative who helped but then I was asked to ccntact my existing insurers to prove my 'no claims for 10 years was true. That was too much for me, I decided to stay with existing insurers, my no claims turned out to be 12 years actually, it was unsatisfactory to say the least. Please amend the procedure, a very disgruntled customer!
['staff-support.phone.-1', 'purchase-booking-experience.ease-of-use.-1', 'logistics-rides.speed.-1', 'company-brand.general-satisfaction.-1']