Having problems returning items due to the current situation. Been trying for weeks but the QR codes are flagging up as already used in the post office. I have spoke to a couple of people as ORG616 (via messenger & chat) who were not able to solve the problem (one simply ended the chat with me; perhaps it was an accident). Christopher, who I spoke to today told me to try Hermes, which I have done. They collect the parcels tomorrow. So fingers crossed, they are able to take them with no problems. So, thanks Christoper.
['staff-support.attitude-of-staff.-1', 'staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.-1']