I have been with you for a while now, and for some reason I ended up with two accounts! I thought we had sorted that out but now you want to change my password which I can’t remember.!   Dates are essential in as much as I’m left with things that are out. Of date the  next day?  I’m going to phone you later on to sort this out. I still want to use the same account to pay for mygoods, please leave it as it is until the expiration on September this year  I will be out until about 4 pm.
['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.1', 'account-management.account-access.1']