As a novice to regular trading, I found myself slightly confused with how ORG685 handles the crediting of funds - e.g. money taken but just sitting as cash in the S&S ISA.  I jumped on the call and explained my situation to Jess, who very kindly outlined how regular trading works and what to expect moving forward.  Having great customer experience puts my mind at ease, with my hard earned money in ii.co.uk's capable hands - a big thank you to Jess for helping me out!
['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.-1']