Horrible, should lower costs because the quality of cars and drivers is not the same, you can not rely on the rating because there are few who really agree, not to mention the attention to the user quite poor, if you arrive to have a problem give you a thousand laps making you spend time in order to end up giving up, how to answer repeated speech again and again, you have to insist and explain the same thing several times so that you just have one in mind and not always. A driver told me once that he could not return a pair of vision lenses that were left because they even go around to solve problems that in his case was to contact the passenger. In my case, several times I am charged the maximum or a surcharge for a supposed detour or wait and I have to communicate to reincorporate the money that was charged wrong, it is exhausting the time I have to take me so that "listen" to me, understand and solve ...
['staff-support.attitude-of-staff.-1', 'value.price-value-for-money.-1', 'company-brand.general-satisfaction.-1']