ORG514 wws definitely what changed the online banking landscape. Unfortunately the huge growth came with problems: their support got worse with time, to the point that it's horrible now. I've had my account limited for 2 weeks now with my money blocked until an agent looks over it.
['staff-support.attitude-of-staff.-1', 'account-management.account-access.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.general-satisfaction.-1', 'company-brand.competitor.-1']