I’ve use ORG549 for nearly 2 decades because they have great rates. However, when there is a problem, they fail you every time. As a gold member, I have a priority customer service phone number.  When I had a personal driver booked through ORG549 that never showed, ORG549 did nothing, and I had to call a taxi. Several days later, ORG549 said that they wouldn’t credit me, because the service denied my claim, even though the service wouldn’t answer either of our calls, the day I was waiting for a driver. Tonight I tried booking a hotel and flight to Philadelphia. ORG549 said my info was incorrect, so I reentered it. Declined, so I called my bank. ORG549 authorized the airline twice, but the hotel was declined, because it exceeded the daily limit. Called ORG549 Gold Customer Service, only to be told there was nothing they could do, except wait 3 days for the authorizations to fall off. I’ve been on hold with them fir the past 15 minutes waiting to be transferred to a supervisor. Moral of the story, book with another website. You mean nothing to ORG549.
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