I telephoned ORG600 whilst helping an older neighbour to switch his electricity and gas accounts. Spoke with a wonderful lady named Laura Harris who was polite, helpful, knowledgeable and patient.   after a brief chat and the exchange of meter readings etc she saved my neighbour £190 per year...…..absolutely outstanding.....top marks.  It was refreshing to speak to Laura who really did help clarify lots of questions for my older neighbour including  smart meters, lack of email addresses etc
['staff-support.phone.1', 'staff-support.attitude-of-staff.1', 'company-brand.general-satisfaction.1', 'value.price-value-for-money.1']