I Have had issues with verifying my account today. I have sent all of the appropriate documents and the instant messaging hasn't been working properly. I have spent around 8 hours of my time trying to get things working again and the Agents keep cutting on and off no help at all it's very annoying. I have used ORG514 for almost 3 years and I normally recommend it to everyone.I am a metal card holder. I have never had these issues before and I hope it's not going to be a recurring thing !!!
['staff-support.attitude-of-staff.-1', 'account-management.account-access.-1']