How in 2019 they expect people to carry a stupid little plastic card around with them as still you can’t use ORG20 electronically. In what should I put this card exactly?  I honestly wouldn’t be  surprised if they start giving you little stamps to lick and stick on to a collector card and redeem for a jar of honey.  Surely it can’t be that hard to add it to apple wallet? Or at least a QR code within the app? And why does the app log itself out, ask you to input the card number, that you obviously don’t have as its at home sat in a draw next to a Nokia 6210 that you also haven’t used since 1998, then when you find it, reset your passcode on the website and the app decides it’s actually remembered you are logged in, and the fact you’ve changed your password is irrelevant 🤦‍♂️
['account-management.account-access.-1', 'online-experience.app-website.-1', 'purchase-booking-experience.ease-of-use.-1']