Your service is very good and clear and the app is generally successful, but I think the amount of plastic you get when you order smaller packages such as jewelry or mascara is too extreme.  There is a large bag with the sign of ORG616, which is normal, and the layer that is over the package, but then bubble wrap in a cardboard box (cardboard environmentally friendly) with still blown plastic. I don't know if that's normal, but I think that's too much.  And you can say that if I think that is too much, I should not order it, but especially during these times you will order the most normal things.
['online-experience.app-website.1', 'company-brand.general-satisfaction.-1']