My experience has been somewhat bizarre! I ordered a pair of shoes with the express service, they never arrived, but after days I received the communication of my return and the request for a refund. I was amazed that the order had not arrived to me. Given the Covid emergency, I thought that the express shipping service probably did not work and I decide to buy the shoes again with a free service. This time I got the shoes. I still await clarifications for the refund of the order that never arrived. In addition, the call center is almost unreachable!
['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1', 'logistics-rides.speed.-1']