Since my friend show me the app i was so excited to use with real money, so when the day has come i tried to set up my real account and that point was when the nightmare get started! They asked my proof of ID which i uploaded, got back a message the address was not readable, then provided the new document (yesterday i resent my bank statement and an electricity bill still no answer) however a lot of people never had this issue (nobody asked any personal ID verification from them). Now i waiting for 2 weeks now (the app says 2 MINUTES) cant contact with a real customer care advisor just getting back the same automatic message which is very frustrating. I dont know why the program picked me but i start to feel some people are threaten differently than other and this is discrimination! I really hope this comment will reach the right person and my situation will turn over to positive soon!  Edit: How the application decide who is need proof of ID even before i put relevant indormation? How come for some reason some people dont even heard of proof of ID validation through the registration but some people need it from the first second? My friend just registrated without the proof of ID. How can u describe that? I contacted with Trafing 212 several times even sent my documents but still waiting. Hope soon this nightmare ends or i definitely choose a different app!
['staff-support.attitude-of-staff.-1', 'account-management.account-access.-1', 'company-brand.competitor.-1', 'company-brand.general-satisfaction.-1']