A pathetic excuse for customer service, absolutely incompetent. Had a issue with a return where a locker won’t accept the rebound tracking code, contacted support via email, no response.after a few weeks turned to messenger, had to wait another week. When they finally started replying, all they gave me were absolutely incompetent templated responses without even remotely pertaining to my question. No matter how many times I tried to explain my problem or how many screenshots I sent - they kept giving different auto-messages without any real help. In the end I decided they’re just trolling me as it was beyond belief how ignorant and disrespectful they were towards a customer. DO NOT RECOMMEND - any issue you stand alone. Donated my purchase in the end as it was no use and I couldn’t return it either despite their promise!!
['staff-support.attitude-of-staff.-1', 'staff-support.email.-1']