I have been a ORG92 member for a really long time.  Recently my account was hacked and I notified them immediately.  They filed a report to have the account placed on hold.  I was told would take two days for fraud department to review account and would get an email when I could get back in and change password.  I waited no email sent.  Called back and they filed the same request again.  Got email still could3get in account.  Called again same request filed.  Two more tomes of that was able to get on.  The hacker had initiated a bunch of returns and prchased e cards with the money from returns.  Called back froze acc3again and request to fraud department filed again.  Got back into account, tried to re set up my kindle fire but wasn't working, contacted ORG92 again.  Told i reported it stolen and was issed a gift card for it on the same day I notified them it was hacked.  So guess what happened they filed that same request once again.  Highly doubt I will ever be able to use my devices again
['staff-support.attitude-of-staff.-1', 'account-management.account-access.-1', 'staff-support.phone.-1', 'company-brand.general-satisfaction.-1', 'staff-support.email.-1']