I am a new user on their application, i deposited 200 USD and got verified on their application. However, when i tried withdrawing money i was hit with a message "Withdrawl request placed on hold, pending additional information. Please check your email for details". But i received no emails or whatsoever. I am really frustrated right now as i placed my savings that i have saved up from school meals on this application to make some side money during this pandemic. I am really confused on why i submitted all my particulars and got verified and my withdrawl is still placed on hold.   Someone please help me  Ticket Number 01105174
['online-experience.app-website.-1', 'purchase-booking-experience.ease-of-use.-1', 'staff-support.email.-1']