I've been with this platform for years when it was TDW but most recently as iii. I was reasonably happy with the service until I came to transfer my ISA out to another provider. The process is slow and I am being told it could take up to 5 weeks to transfer the cash value (approx. £180k). I have another ISA with Share Centre (which they now own) and that has been fairly swift. I requested at the same time. Smacks of iii hanging on to the money deliberately. I have sent two emails now asking why this is taking so long but no replies from iii.   Also if I want to close my account I only get access to my online documents for 6 weeks. This is appalling. The access to these important documents needed for tax purposes etc should be allowed well in excess of this. This again is also possible on other platforms. I am not likely to be coming back to iii. Not impressed.
['company-brand.general-satisfaction.1', 'logistics-rides.speed.-1', 'account-management.account-access.-1', 'company-brand.general-satisfaction.-1', 'company-brand.competitor.-1', 'staff-support.email.-1']