Rang one evening but waited for half an hour for someone to answer and then gave up thinking to do it in the day time instead. To my amazement ORG600 rang me the next day saying they could see I'd tried to call and to ring them on a different number if I still needed help. Rang the number, was answered very quickly this time, excellent advice, rang again a few days later, same experience, friendly and helpful.
['staff-support.phone.1', 'staff-support.attitude-of-staff.1']