Spoke to someone to do my energy switch as it  was the first time I'd tried it and had a few questions. Lady I spoke to was really knowledgeable and professional. Found me a great deal too and couldn't believe how easy it was. Just wish I'd done this a few years ago as clearly been ripped off staying with the same supplier for years.
['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.1', 'company-brand.competitor.1']