App is very slow takes sometimes an hour to do a weekly shop! I’ve had several issues with deliveries, most drivers are helpful and polite. Any issues and the call centre is a nightmare!! Twice I have rang over issues with my shopping one being things missing that were in invoice another being I had extra things I hadn’t ordered!! the lady I spoke to didn’t speak very much English and seemed clueless, my refunds took days to go into my bank overall not a good experience!
['staff-support.attitude-of-staff.-1', 'online-experience.app-website.-1', 'logistics-rides.speed.-1', 'company-brand.general-satisfaction.-1', 'staff-support.attitude-of-staff.1']