I ordered several parcels, the first one didn’t come in full, the second one was delayed altogether, and it turned out that I had to pay a fee personally, no one could really decide and answer anything in support, template answers, or even ignore. It is advised to call here and there. And it's all. I want to order the goods, pay ONE time and receive on the promised dates. But this is not the case. I did not understand the meaning of the application at all.
['staff-support.attitude-of-staff.-1', 'purchase-booking-experience.ease-of-use.-1', 'logistics-rides.speed.-1', 'value.price-value-for-money.-1']