I’ve been with IB for many years and closed out my account a few months ago. They are just too fragmented as a business and their software has become archaic compared to what is now available. I have only needed to call them once in the time I was with them. Somehow my tax I’d got changed and I was sent a letter that they were going to withhold a major part of my account for the irs. I went to the link they provided in their letter and it was non existent. Long story my issue had to be bumped a few times to get to correct department that could fix the issue.   IB was great when it was pretty much the only game in town, but times have changed and IB hasn’t. What I didn’t like is that they started charging data fees  while other brokers included it. Their software is pieced together and there is much better available from other brokers and third party providers. Now that fees are becoming competitive I switched brokers.   I checked out their lite version with no fees. Apparently this does not include TWS. No thanks.
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