This is the canary in the coal mine phenomenon. If we can't trust ORG600 then what is there left to trust in corporate Britain.  I recently chose a broadband company based on their recommendation. The promised cashback never arrived. I have emailed ORG600 and have had no response. All I need is a copy of the recommendation article so I can prove that the cashback is due.   I don't trust them anymore. And since trust is what their business model is based on I can't see how this company can remain as lucrative a money earner in the long term.  A reputation takes years to build and a day to lose. They should be taking this seriously.  UPDATE: I SENT TWO EMAILS TO ORG600 6 AND 8 DAYS AGO RESPECTIVELY (INCLUDING TO THE EMAIL YOU PROVIDED IN YOUR RESPONSE) AND HAVE HAD NO MORE THAN AN AUTOMATED RESPONSE. DO YOU REALLY CONSIDER THIS GOOD ENOUGH?  DO YOU HAVE ANY DATA WITH REGARDS THE NUMBER OF EMAILS YOU RECEIVE MONTHLY FROM DISGRUNTLED CUSTOMERS ABOUT CASH BACKS AND VOUCHERS THAT NEVER MATERIALISE. AND TO THE PERCENTAGE OF COMPLAINT EMAILS YOU EVEN RESPOND TO. AND THE PERCENTAGE OF SUCCESSFUL OUTCOMES TO CUSTOMERS FOLLOWING COMPLAINT. I WOULD LIKE TO SEE FULL TRANSPARENCY FROM YOU ON THIS IMPORTANT MATTER. (ALTHOUGH I KNOW BETTER THAN TO EXPECT THAT YOU EVEN HAVE SUFFICIENT RECORDS TO ANSWER THE ABOVE, OR WOULD WISH TO SHARE THIS INFORMATION IF YOU DID HAVE THE RECORDS).  Edit on 20 March 2019  This exchange with ORG600 is ludicrous. I am apparently always just one step away from a response, just send your email to this email instead they say. Then when there is no response it's because some very particular wording was not stated in the subject line.  Let's be clear here about the issue. This company promotes other company's services and expects us to trust them enough to spend our hard-earned cash at their recommendation. Yet, when it is provided with information that clearly points to customers being scammed or misked it does not even care to respond. We are talking here about a company that has revenues in the hundreds of millions of pounds (which they have profited from our trust) and they apparently won't even pay someone to read the emails that concerned customers are sending them.   It would be interesting to know if the company is going to rot since Martin Lewis sold ORG600 to ORG102. I also think there should be an independent investigation into ORG600 relationships with the companies it promotes. (if it is too cozy then the public needs to be warned). I do hope that this final review does not get a response from ORG600 as I'm done with this and won't be checking back in to see what further false assurances they make with regards to a response. I know they received all three of my emails as they have sn auto-responder.
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