I’m Christmas shopping, so I have a lot to buy, but after a half hour of shopping on this app, it automatically empty’s you’re basket so there’s no time to browse and pick up some extras that you wasn’t initially looking for. Unless you order a few items at a time which would mean multiple delivery charges. It’s absolutely infuriating when you spend time adding things to your basket and Broussard’s g for it all to be emptied and you have to start all over again. For this reason, I only shop online with ORG411 if it’s a must. With all other shopping apps, I add things to my basket as I remember about them then checkout when I’ve got everything. With this app I have to jot things down and try and blast through and find everything within the allocated time, it’s like a supermarket sweep. Also during checkout, on the upside I had some vouchers through my credit card, to apply and they went through no problem at all, but then it wouldn’t let me checkout for free delivery despite spending about £500, it would only let me “pay” when I tapped on the £3.ORG176 delivery option. It’s little things like this that make this app so user unfriendly.  I shop online all the time, I don’t go to shops, so as I go about my days, I like to drop things in my basket as I remember about them. I presume that the reason for the basket emptying is to make people checkout fast, but in my case anyway it totally backfired on ORG411 because,  for 1, it makes it a thought to use the app in the first place,  2, I have to paper and pencil a list and type and shop at a million miles an hour to get everything on one order unless I want to do lots of smaller orders and incur lots delivery charges.  I love ORG411 in the actual shops, very good customer service, but this app is just a headache for me. It’s a real shame.   Everything ORG411 sells is of such high standard and along with the good customer service and very reasonable pricing, it’s just a real, big shame this lets them down so badly.   Sort this ORG411!!
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