I have been using a ORG20 Card for years and thought the App looked like a good idea.  I downloaded it and then tried to scan my card. When that showed up as a problem I entered the number manually but that didn’t work either. I tried the helpline but after waiting 20 minutes for someone to pick up I gave up. Get your act together ORG20!
['staff-support.phone.-1', 'purchase-booking-experience.ease-of-use.-1', 'online-experience.app-website.-1']