{"action":"created","issue":{"url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/4146","repository_url":"https://api.github.com/repos/salesagility/SuiteCRM","labels_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/4146/labels{/name}","comments_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/4146/comments","events_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/4146/events","html_url":"https://github.com/salesagility/SuiteCRM/issues/4146","id":252144855,"number":4146,"title":"Outbound Emails SMTP Connect ()","user":{"login":"mruch2","id":7441786,"avatar_url":"https://avatars3.githubusercontent.com/u/7441786?v=4","gravatar_id":"","url":"https://api.github.com/users/mruch2","html_url":"https://github.com/mruch2","followers_url":"https://api.github.com/users/mruch2/followers","following_url":"https://api.github.com/users/mruch2/following{/other_user}","gists_url":"https://api.github.com/users/mruch2/gists{/gist_id}","starred_url":"https://api.github.com/users/mruch2/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mruch2/subscriptions","organizations_url":"https://api.github.com/users/mruch2/orgs","repos_url":"https://api.github.com/users/mruch2/repos","events_url":"https://api.github.com/users/mruch2/events{/privacy}","received_events_url":"https://api.github.com/users/mruch2/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":50,"created_at":"2017-08-23T02:53:07Z","updated_at":"2017-09-02T18:47:33Z","closed_at":null,"author_association":"NONE","body":"<!--- Provide a general summary of the issue in the **Title** above -->\r\n<!--- Before you open an issue, please check if a similar issue already exists or has been closed before. --->\r\n\r\n#### Issue\r\nCannot send outbound emails.\r\n\r\n#### Expected Behavior\r\nThe outbound emails should be working.\r\n\r\n#### Actual Behavior\r\nI used to use a web hosting company for my email. I recently switched to gmail and now have SSL/TLS auth. But it is not working.\r\n\r\n#### Steps to Reproduce\r\nSending any email from anywhere gives an error message.\r\nThis includes sending out emails from the admin section in setting up outbound emails with trying to test. As well as just saving the settings there assuming they are correct and trying to send an email from the quote section by selecting \"Email Quotation\"\r\n\r\n#### Version Info\r\nSuiteCRM 7.9.4\r\n\r\nError Message:\r\nWed Aug 23 04:47:31 2017 [5628][5a6f3c04-6cdc-72e2-d455-58ca04892a20][FATAL] SugarPHPMailer encountered an error: The outbound mail server selected for the mail account you are using is invalid. Check the settings or select a different mail server for the mail account.\r\nWed Aug 23 04:47:31 2017 [5628][5a6f3c04-6cdc-72e2-d455-58ca04892a20][FATAL] SugarPHPMailer encountered an error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting\r\n\r\n![image](https://user-images.githubusercontent.com/7441786/29596775-80e05f4c-8773-11e7-853d-3f9e54a2ec8c.png)\r\n"},"comment":{"url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/comments/326762798","html_url":"https://github.com/salesagility/SuiteCRM/issues/4146#issuecomment-326762798","issue_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/4146","id":326762798,"user":{"login":"stancel","id":1058532,"avatar_url":"https://avatars0.githubusercontent.com/u/1058532?v=4","gravatar_id":"","url":"https://api.github.com/users/stancel","html_url":"https://github.com/stancel","followers_url":"https://api.github.com/users/stancel/followers","following_url":"https://api.github.com/users/stancel/following{/other_user}","gists_url":"https://api.github.com/users/stancel/gists{/gist_id}","starred_url":"https://api.github.com/users/stancel/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/stancel/subscriptions","organizations_url":"https://api.github.com/users/stancel/orgs","repos_url":"https://api.github.com/users/stancel/repos","events_url":"https://api.github.com/users/stancel/events{/privacy}","received_events_url":"https://api.github.com/users/stancel/received_events","type":"User","site_admin":false},"created_at":"2017-09-02T18:47:33Z","updated_at":"2017-09-02T18:47:33Z","author_association":"NONE","body":"Hang tight. I have debugged through the issue and can now reproduce it in my local environment (Mac / MAMP / PHP 7.0.15), but it does not happen on my server (Ubuntu 16.04.3 / Apache / PHP 7.0.22).\r\n\r\nI have debugged, see two issues happening and have just overcome them in my local to send a successful email. That involved changing the SMTP password variable in memory though. This was the same issue I mentioned previously, but did not have time to fix before. Just double checking some things, be back with you later today with info to try for a fix, or a pull request.\r\n"}}
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