{"action":"created","issue":{"url":"https://api.github.com/repos/javamelody/javamelody/issues/687","repository_url":"https://api.github.com/repos/javamelody/javamelody","labels_url":"https://api.github.com/repos/javamelody/javamelody/issues/687/labels{/name}","comments_url":"https://api.github.com/repos/javamelody/javamelody/issues/687/comments","events_url":"https://api.github.com/repos/javamelody/javamelody/issues/687/events","html_url":"https://github.com/javamelody/javamelody/issues/687","id":265772808,"number":687,"title":"Strange characters in graphs ","user":{"login":"KyleRogers","id":990538,"avatar_url":"https://avatars2.githubusercontent.com/u/990538?v=4","gravatar_id":"","url":"https://api.github.com/users/KyleRogers","html_url":"https://github.com/KyleRogers","followers_url":"https://api.github.com/users/KyleRogers/followers","following_url":"https://api.github.com/users/KyleRogers/following{/other_user}","gists_url":"https://api.github.com/users/KyleRogers/gists{/gist_id}","starred_url":"https://api.github.com/users/KyleRogers/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/KyleRogers/subscriptions","organizations_url":"https://api.github.com/users/KyleRogers/orgs","repos_url":"https://api.github.com/users/KyleRogers/repos","events_url":"https://api.github.com/users/KyleRogers/events{/privacy}","received_events_url":"https://api.github.com/users/KyleRogers/received_events","type":"User","site_admin":false},"labels":[{"id":227173238,"url":"https://api.github.com/repos/javamelody/javamelody/labels/question","name":"question","color":"cc317c","default":true}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":2,"created_at":"2017-10-16T13:36:45Z","updated_at":"2017-10-17T18:54:43Z","closed_at":null,"author_association":"NONE","body":"If we deploy our application (*.war) on a customer's infrastructure, all texts in graphs are broken. The very same montioring of the application works when deployed in our local infrastructure. All \"plain\" texts are rendered corretly.\r\n\r\n- Only graphs are affected\r\n- The problem seems to be environment specific\r\n\r\nI've no clue what we need to do/install/change on the customers environment to be able to have proper texts in graphs again. When we first installed the application the graphs worked. Our customers administrators have updated the system / installed patches since then but cannot tell what they've done exactly. I've never seen java melody showing broken graphs before.\r\n\r\nBroken Dashboard: \r\n![javamelody_charset_graph_error](https://user-images.githubusercontent.com/990538/31614710-97af59fa-b287-11e7-8dfe-b224338b3ee1.png)\r\n\r\n\r\n\r\nBetriebssystem: | Linux, 3.10.0-693.2.2.el7.x86_64 , amd64/64 (16 Kerne)\r\nJava: | Java(TM) SE Runtime Environment, 1.8.0_111-b14\r\nJVM: | Java HotSpot(TM) 64-Bit Server VM, 25.111-b14, mixed mode\r\nServer: | Apache Tomcat/8.0.36\r\n\r\n\r\n\r\nSame Application works fine in our local test environment:\r\nBetriebssystem: | Linux, 4.4.0-78-generic , amd64/64 (16 Kerne)\r\nJava: | Java(TM) SE Runtime Environment, 1.8.0_121-b13\r\nJVM: | Java HotSpot(TM) 64-Bit Server VM, 25.121-b13, mixed mode\r\nServer: | Apache Tomcat/8.0.41\r\n\r\n\r\n\r\nDo you have any idea what we need to change or what our customer needs to install?\r\n\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/javamelody/javamelody/issues/comments/337332761","html_url":"https://github.com/javamelody/javamelody/issues/687#issuecomment-337332761","issue_url":"https://api.github.com/repos/javamelody/javamelody/issues/687","id":337332761,"user":{"login":"evernat","id":498950,"avatar_url":"https://avatars3.githubusercontent.com/u/498950?v=4","gravatar_id":"","url":"https://api.github.com/users/evernat","html_url":"https://github.com/evernat","followers_url":"https://api.github.com/users/evernat/followers","following_url":"https://api.github.com/users/evernat/following{/other_user}","gists_url":"https://api.github.com/users/evernat/gists{/gist_id}","starred_url":"https://api.github.com/users/evernat/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/evernat/subscriptions","organizations_url":"https://api.github.com/users/evernat/orgs","repos_url":"https://api.github.com/users/evernat/repos","events_url":"https://api.github.com/users/evernat/events{/privacy}","received_events_url":"https://api.github.com/users/evernat/received_events","type":"User","site_admin":false},"created_at":"2017-10-17T18:54:43Z","updated_at":"2017-10-17T18:54:43Z","author_association":"OWNER","body":"I am now convinced that the issue in the graphs (images generated by the server) is not related to the browser's locale but is related to the configuration of fonts in the server OS. So your guess that installing language support won't help is based on a bad assumption."}}
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