{"action":"created","issue":{"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/1594","repository_url":"https://api.github.com/repos/ISISComputingGroup/IBEX","labels_url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/1594/labels{/name}","comments_url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/1594/comments","events_url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/1594/events","html_url":"https://github.com/ISISComputingGroup/IBEX/issues/1594","id":177161806,"number":1594,"title":"TDK Lambda Genesys IOC: Investigate (and fix?) why the IOC can't connect easily","user":{"login":"KathrynBaker","id":10552381,"avatar_url":"https://avatars2.githubusercontent.com/u/10552381?v=3","gravatar_id":"","url":"https://api.github.com/users/KathrynBaker","html_url":"https://github.com/KathrynBaker","followers_url":"https://api.github.com/users/KathrynBaker/followers","following_url":"https://api.github.com/users/KathrynBaker/following{/other_user}","gists_url":"https://api.github.com/users/KathrynBaker/gists{/gist_id}","starred_url":"https://api.github.com/users/KathrynBaker/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/KathrynBaker/subscriptions","organizations_url":"https://api.github.com/users/KathrynBaker/orgs","repos_url":"https://api.github.com/users/KathrynBaker/repos","events_url":"https://api.github.com/users/KathrynBaker/events{/privacy}","received_events_url":"https://api.github.com/users/KathrynBaker/received_events","type":"User","site_admin":false},"labels":[{"id":328682256,"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/labels/1","name":"1","color":"fbca04","default":false},{"id":516739483,"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/labels/awaiting","name":"awaiting","color":"c5def5","default":false},{"id":328681505,"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/labels/bug","name":"bug","color":"fc2929","default":true},{"id":331753461,"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/labels/in%20progress","name":"in progress","color":"bfe5bf","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":{"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/milestones/58","html_url":"https://github.com/ISISComputingGroup/IBEX/milestone/58","labels_url":"https://api.github.com/repos/ISISComputingGroup/IBEX/milestones/58/labels","id":2121247,"number":58,"title":"SPRINT_2017_04_06","description":"","creator":{"login":"kjwoodsISIS","id":7249337,"avatar_url":"https://avatars2.githubusercontent.com/u/7249337?v=3","gravatar_id":"","url":"https://api.github.com/users/kjwoodsISIS","html_url":"https://github.com/kjwoodsISIS","followers_url":"https://api.github.com/users/kjwoodsISIS/followers","following_url":"https://api.github.com/users/kjwoodsISIS/following{/other_user}","gists_url":"https://api.github.com/users/kjwoodsISIS/gists{/gist_id}","starred_url":"https://api.github.com/users/kjwoodsISIS/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kjwoodsISIS/subscriptions","organizations_url":"https://api.github.com/users/kjwoodsISIS/orgs","repos_url":"https://api.github.com/users/kjwoodsISIS/repos","events_url":"https://api.github.com/users/kjwoodsISIS/events{/privacy}","received_events_url":"https://api.github.com/users/kjwoodsISIS/received_events","type":"User","site_admin":false},"open_issues":57,"closed_issues":0,"state":"open","created_at":"2016-11-08T08:41:14Z","updated_at":"2017-04-25T08:46:08Z","due_on":"2017-05-03T07:00:00Z","closed_at":null},"comments":24,"created_at":"2016-09-15T12:22:01Z","updated_at":"2017-04-25T21:17:36Z","closed_at":null,"body":"During the Muon Front End testing it was realised that something exceedingly odd was occurring in relation to the Genesys PSUs.\n\nUsing the IOC to connect was failing, unless another program (HTERM in this instance) had already connected. This is not desirable behaviour, as connecting to 14 PSUs manually does take time.\n\nThe following scenarios should help to think about where the problem might be, as it is unclear whether this is related to the Genesys specifically, Server 2012 and Nport could be part of the problem, or it could be something else entirely.\n\nThese are the scenarios tested, that I can recall, and their results.\nThe PSU and Computer have both just been power cycled, start the IOC - comms will not initialise (you will see multiple timeout messages)\nOn the computer, stop the IOC, connect to the PSU via HTERM, disconnect in HTERM (do NOT send any commands), start the IOC - everything should be fine\nPower cycle the PSU - everything should continue to work\nStop the IOC, start the IOC (any way you like) - everything should continue to work\n\nI can't remember if these were explicitly tested or their results if they were:\nStop the IOC, power cycle the PSU, start the IOC\nPower cycle the computer\n\nThis will need access to a Genesys, and may need a Server 2012 system, and may or may not require a Moxa to be included in the testing. As yet, a test Genesys has not been sourced, nor has an opportunity to explore and test with the existing MUONFE system. Some time was spent on this, but given that there was a workaround that was used instead, with the awareness that this may need to be redone between now and any fix for the problem."},"comment":{"url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/comments/297167823","html_url":"https://github.com/ISISComputingGroup/IBEX/issues/1594#issuecomment-297167823","issue_url":"https://api.github.com/repos/ISISComputingGroup/IBEX/issues/1594","id":297167823,"user":{"login":"FreddieAkeroyd","id":1132753,"avatar_url":"https://avatars3.githubusercontent.com/u/1132753?v=3","gravatar_id":"","url":"https://api.github.com/users/FreddieAkeroyd","html_url":"https://github.com/FreddieAkeroyd","followers_url":"https://api.github.com/users/FreddieAkeroyd/followers","following_url":"https://api.github.com/users/FreddieAkeroyd/following{/other_user}","gists_url":"https://api.github.com/users/FreddieAkeroyd/gists{/gist_id}","starred_url":"https://api.github.com/users/FreddieAkeroyd/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/FreddieAkeroyd/subscriptions","organizations_url":"https://api.github.com/users/FreddieAkeroyd/orgs","repos_url":"https://api.github.com/users/FreddieAkeroyd/repos","events_url":"https://api.github.com/users/FreddieAkeroyd/events{/privacy}","received_events_url":"https://api.github.com/users/FreddieAkeroyd/received_events","type":"User","site_admin":false},"created_at":"2017-04-25T21:17:36Z","updated_at":"2017-04-25T21:17:36Z","body":"In EPICS disabling CRTSCTS or DTR flow control via the asyn setoptions sets the line to ENABLE and high permanently, there is no option to \"disable\" the mechanism. I've now pushed a mod to asyn to allow you to set both crtscts and clocal options to the value \"D\" to turn off the mechanisms.\r\n "}}
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