{"action":"created","issue":{"url":"https://api.github.com/repos/galaxyproject/galaxy/issues/5175","repository_url":"https://api.github.com/repos/galaxyproject/galaxy","labels_url":"https://api.github.com/repos/galaxyproject/galaxy/issues/5175/labels{/name}","comments_url":"https://api.github.com/repos/galaxyproject/galaxy/issues/5175/comments","events_url":"https://api.github.com/repos/galaxyproject/galaxy/issues/5175/events","html_url":"https://github.com/galaxyproject/galaxy/issues/5175","id":280641764,"number":5175,"title":"Enhancement: Make is easier for users to report back that a previously submitted bug has been resolved","user":{"login":"jennaj","id":8999735,"avatar_url":"https://avatars0.githubusercontent.com/u/8999735?v=4","gravatar_id":"","url":"https://api.github.com/users/jennaj","html_url":"https://github.com/jennaj","followers_url":"https://api.github.com/users/jennaj/followers","following_url":"https://api.github.com/users/jennaj/following{/other_user}","gists_url":"https://api.github.com/users/jennaj/gists{/gist_id}","starred_url":"https://api.github.com/users/jennaj/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jennaj/subscriptions","organizations_url":"https://api.github.com/users/jennaj/orgs","repos_url":"https://api.github.com/users/jennaj/repos","events_url":"https://api.github.com/users/jennaj/events{/privacy}","received_events_url":"https://api.github.com/users/jennaj/received_events","type":"User","site_admin":false},"labels":[{"id":317005114,"url":"https://api.github.com/repos/galaxyproject/galaxy/labels/area/admin","name":"area/admin","color":"006b75","default":false},{"id":180024671,"url":"https://api.github.com/repos/galaxyproject/galaxy/labels/kind/enhancement","name":"kind/enhancement","color":"84b6eb","default":false},{"id":276600485,"url":"https://api.github.com/repos/galaxyproject/galaxy/labels/triage","name":"triage","color":"fbca04","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2017-12-08T22:58:23Z","updated_at":"2017-12-09T07:59:40Z","closed_at":null,"author_association":"MEMBER","body":"Users sometimes solve tool errors after a bug report has been submitted. A directly reply email can always be sent back (and some users do send that email), but it is not obvious to user that this type of feedback is helpful or even possible since we state to not reply to the message.\r\n\r\nIt was suggested that we could make the feedback simpler/more obvious to do if we added a link to the bug report itself to send in that feedback. If we do decide to add a link, bundle with a simple explanation sentence. Something like:\r\n\r\n> Has the problem been resolved? Cancel the request for feedback by clicking here: **link**\r\n\r\nWhere the **link** generates an email that is sent back to the galaxy-bugs mailing list. Ideally the subject line that will allow Gmail - and other email clients, when possible - to thread the reply back with the original bug report, instead of creating an email that does not thread, complicating match-ups between original bug reports and the \"cancel feedback\" message.\r\n\r\nMore ideas to enhance how reported bugs could be tracked/given visual cues in the UI, associated datasets tagged/assigned a new attribute about bug submission state, summarized in admin reports, and related: https://github.com/galaxyproject/galaxy/issues/5174\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/galaxyproject/galaxy/issues/comments/350431305","html_url":"https://github.com/galaxyproject/galaxy/issues/5175#issuecomment-350431305","issue_url":"https://api.github.com/repos/galaxyproject/galaxy/issues/5175","id":350431305,"user":{"login":"bgruening","id":469983,"avatar_url":"https://avatars2.githubusercontent.com/u/469983?v=4","gravatar_id":"","url":"https://api.github.com/users/bgruening","html_url":"https://github.com/bgruening","followers_url":"https://api.github.com/users/bgruening/followers","following_url":"https://api.github.com/users/bgruening/following{/other_user}","gists_url":"https://api.github.com/users/bgruening/gists{/gist_id}","starred_url":"https://api.github.com/users/bgruening/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bgruening/subscriptions","organizations_url":"https://api.github.com/users/bgruening/orgs","repos_url":"https://api.github.com/users/bgruening/repos","events_url":"https://api.github.com/users/bgruening/events{/privacy}","received_events_url":"https://api.github.com/users/bgruening/received_events","type":"User","site_admin":false},"created_at":"2017-12-09T07:59:40Z","updated_at":"2017-12-09T07:59:40Z","author_association":"MEMBER","body":"I guess a more tight integration into sentry would be great here. We could even indicate that this bug was reported before and these kind of things."}}
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