{"action":"opened","issue":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/6658","repository_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues","labels_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/6658/labels{/name}","comments_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/6658/comments","events_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/6658/events","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/6658","id":265546879,"number":6658,"title":"Navigator Error","user":{"login":"Kaushiksekar","id":9402752,"avatar_url":"https://avatars0.githubusercontent.com/u/9402752?v=4","gravatar_id":"","url":"https://api.github.com/users/Kaushiksekar","html_url":"https://github.com/Kaushiksekar","followers_url":"https://api.github.com/users/Kaushiksekar/followers","following_url":"https://api.github.com/users/Kaushiksekar/following{/other_user}","gists_url":"https://api.github.com/users/Kaushiksekar/gists{/gist_id}","starred_url":"https://api.github.com/users/Kaushiksekar/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Kaushiksekar/subscriptions","organizations_url":"https://api.github.com/users/Kaushiksekar/orgs","repos_url":"https://api.github.com/users/Kaushiksekar/repos","events_url":"https://api.github.com/users/Kaushiksekar/events{/privacy}","received_events_url":"https://api.github.com/users/Kaushiksekar/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2017-10-15T05:19:07Z","updated_at":"2017-10-15T05:19:07Z","closed_at":null,"author_association":"NONE","body":"## Main error\r\nAn unexpected error occurred on Navigator start-up<br>psutil.AccessDenied (pid=2163)\r\n## Traceback\r\n```\r\nTraceback (most recent call last):\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/psutil/_psosx.py\", line 293, in wrapper\r\n    return fun(self, *args, **kwargs)\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/psutil/_psosx.py\", line 356, in cmdline\r\n    return cext.proc_cmdline(self.pid)\r\nPermissionError: [Errno 13] Permission denied\r\n\r\nDuring handling of the above exception, another exception occurred:\r\n\r\nTraceback (most recent call last):\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/anaconda_navigator/exceptions.py\", line 75, in exception_handler\r\n    return_value = func(*args, **kwargs)\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/anaconda_navigator/app/start.py\", line 108, in start_app\r\n    if misc.load_pid() is None:  # A stale lock might be around\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/anaconda_navigator/utils/misc.py\", line 384, in load_pid\r\n    cmds = process.cmdline()\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/psutil/__init__.py\", line 701, in cmdline\r\n    return self._proc.cmdline()\r\n  File \"/Users/kaushiksekar/anaconda/lib/python3.6/site-packages/psutil/_psosx.py\", line 306, in wrapper\r\n    raise AccessDenied(self.pid, self._name)\r\npsutil.AccessDenied: psutil.AccessDenied (pid=2163)\r\n\r\n```\r\n## System information\r\n```\r\npython: 3.6.1\r\nlanguage: en\r\nos: Darwin;15.6.0;Darwin Kernel Version 15.6.0: Tue Apr 11 16:00:51 PDT 2017; root:xnu-3248.60.11.5.3~1/RELEASE_X86_64;x86_64;i386\r\nversion: 1.6.2\r\nplatform: osx-64\r\nqt: 5.6.2\r\npyqt: 5.6.0\r\nconda: 4.3.21\r\n```\r\n"}}
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