{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket/issues/3784","repository_url":"https://api.github.com/repos/osTicket/osTicket","labels_url":"https://api.github.com/repos/osTicket/osTicket/issues/3784/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket/issues/3784/comments","events_url":"https://api.github.com/repos/osTicket/osTicket/issues/3784/events","html_url":"https://github.com/osTicket/osTicket/issues/3784","id":220449427,"number":3784,"title":"system dont show all image","user":{"login":"dmartinezve","id":27121398,"avatar_url":"https://avatars1.githubusercontent.com/u/27121398?v=3","gravatar_id":"","url":"https://api.github.com/users/dmartinezve","html_url":"https://github.com/dmartinezve","followers_url":"https://api.github.com/users/dmartinezve/followers","following_url":"https://api.github.com/users/dmartinezve/following{/other_user}","gists_url":"https://api.github.com/users/dmartinezve/gists{/gist_id}","starred_url":"https://api.github.com/users/dmartinezve/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dmartinezve/subscriptions","organizations_url":"https://api.github.com/users/dmartinezve/orgs","repos_url":"https://api.github.com/users/dmartinezve/repos","events_url":"https://api.github.com/users/dmartinezve/events{/privacy}","received_events_url":"https://api.github.com/users/dmartinezve/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2017-04-09T05:30:59Z","updated_at":"2017-04-10T02:22:21Z","closed_at":null,"body":"The osticket was very slow when opening the tickets, some did not load completely and did not show the form to respond, a task was performed to optimize the tables of mysql with the command optimize and now no image is displayed even the logo principal\r\n\r\n![image](https://cloud.githubusercontent.com/assets/27121398/24834926/7b9292a8-1cc0-11e7-9488-5945f969324e.png)\r\n\r\n![image](https://cloud.githubusercontent.com/assets/27121398/24834938/e3ad0026-1cc0-11e7-9ea7-f6a485142483.png)\r\n\r\n\r\nBut if we read the direct file from the ost_file_chunk table the image can be displayed, \r\n![image](https://cloud.githubusercontent.com/assets/27121398/24835015/79ff0054-1cc3-11e7-932e-ef30bee32c34.png)\r\n\r\nthis table has more than 3million records\r\n\r\n![image](https://cloud.githubusercontent.com/assets/27121398/24834947/5b20bc56-1cc1-11e7-886b-7a490405da7b.png)\r\n\r\nIf an email is sent the system receives it and processes and loads the attachment but they are not visualized inside the text of the message, and when trying to open the attachment is not visualized either\r\n\r\n![image](https://cloud.githubusercontent.com/assets/27121398/24834961/c67a57f0-1cc1-11e7-811b-1dfc4d3fca8b.png)\r\n\r\nsystem configurations \r\n![image](https://cloud.githubusercontent.com/assets/27121398/24834972/101e99f2-1cc2-11e7-82de-b6fee4090dcd.png)\r\n\r\n![image](https://cloud.githubusercontent.com/assets/27121398/24835052/16954694-1cc4-11e7-867b-e27be75ce921.png)\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket/issues/comments/292834452","html_url":"https://github.com/osTicket/osTicket/issues/3784#issuecomment-292834452","issue_url":"https://api.github.com/repos/osTicket/osTicket/issues/3784","id":292834452,"user":{"login":"4nanook","id":3466797,"avatar_url":"https://avatars0.githubusercontent.com/u/3466797?v=3","gravatar_id":"","url":"https://api.github.com/users/4nanook","html_url":"https://github.com/4nanook","followers_url":"https://api.github.com/users/4nanook/followers","following_url":"https://api.github.com/users/4nanook/following{/other_user}","gists_url":"https://api.github.com/users/4nanook/gists{/gist_id}","starred_url":"https://api.github.com/users/4nanook/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/4nanook/subscriptions","organizations_url":"https://api.github.com/users/4nanook/orgs","repos_url":"https://api.github.com/users/4nanook/repos","events_url":"https://api.github.com/users/4nanook/events{/privacy}","received_events_url":"https://api.github.com/users/4nanook/received_events","type":"User","site_admin":false},"created_at":"2017-04-10T02:22:21Z","updated_at":"2017-04-10T02:22:21Z","body":"\n      1.10 does not work properly for me with PHP7 either.\n\n-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-\n  Eskimo North Linux Friendly Internet Access, Shell Accounts, and Hosting.\n    Knowledgeable human assistance, not telephone trees or script readers.\n  See our web site: http://www.eskimo.com/ (206) 812-0051 or (800) 246-6874.\n\nOn Sun, 9 Apr 2017, blueyeguy wrote:\n\n> Date: Sun, 09 Apr 2017 19:10:47 -0700\n> From: blueyeguy <notifications@github.com>\n> Reply-To: osTicket/osTicket\n>     <reply+0034e62d47f7410201906165d9f384e10ad41ec43f4ab82092cf000000011502aba\n>     792a169ce0d23ca93@reply.github.com>\n> To: osTicket/osTicket <osTicket@noreply.github.com>\n> Cc: Subscribed <subscribed@noreply.github.com>\n> Subject: Re: [osTicket/osTicket] system dont show all image (#3784)\n> \n> You should update your installation. 1.9.6 is very old, and it's likely you won't get much traction on this until you are at least using the most current in the 1.9 branch, which is 1.9.15\n>\n>\n> -- \n> You are receiving this because you are subscribed to this thread.\n> Reply to this email directly or view it on GitHub:\n> https://github.com/osTicket/osTicket/issues/3784#issuecomment-292833240\n"}}
{"actor":{"display_login":"4nanook"}}