{"action":"created","issue":{"url":"https://api.github.com/repos/olivierfriard/BORIS/issues/78","repository_url":"https://api.github.com/repos/olivierfriard/BORIS","labels_url":"https://api.github.com/repos/olivierfriard/BORIS/issues/78/labels{/name}","comments_url":"https://api.github.com/repos/olivierfriard/BORIS/issues/78/comments","events_url":"https://api.github.com/repos/olivierfriard/BORIS/issues/78/events","html_url":"https://github.com/olivierfriard/BORIS/issues/78","id":243109477,"number":78,"title":"Error adding media to new observation (Mac)","user":{"login":"oliviaguswiler","id":30186355,"avatar_url":"https://avatars7.githubusercontent.com/u/30186355?v=4","gravatar_id":"","url":"https://api.github.com/users/oliviaguswiler","html_url":"https://github.com/oliviaguswiler","followers_url":"https://api.github.com/users/oliviaguswiler/followers","following_url":"https://api.github.com/users/oliviaguswiler/following{/other_user}","gists_url":"https://api.github.com/users/oliviaguswiler/gists{/gist_id}","starred_url":"https://api.github.com/users/oliviaguswiler/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oliviaguswiler/subscriptions","organizations_url":"https://api.github.com/users/oliviaguswiler/orgs","repos_url":"https://api.github.com/users/oliviaguswiler/repos","events_url":"https://api.github.com/users/oliviaguswiler/events{/privacy}","received_events_url":"https://api.github.com/users/oliviaguswiler/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2017-07-14T20:52:53Z","updated_at":"2017-07-14T22:32:36Z","closed_at":null,"body":"When I attempt to add a .mp4 file to a new observation I get an error saying \"<filename> does not seem to be a media file\". VLC is able to read and play the files properly on it's own so I'm unsure what to do. I do not use Macs often, this is a work computer, so it may be some setting on the files that I am unfamiliar with (maybe some security settings?).\r\n\r\nI'm working with Mac OS X version 10.8.5, VLC version 2.2.6, and the latest version of BORIS. The media files are stored in a folder on my desktop if that matters."},"comment":{"url":"https://api.github.com/repos/olivierfriard/BORIS/issues/comments/315483325","html_url":"https://github.com/olivierfriard/BORIS/issues/78#issuecomment-315483325","issue_url":"https://api.github.com/repos/olivierfriard/BORIS/issues/78","id":315483325,"user":{"login":"olivierfriard","id":6529122,"avatar_url":"https://avatars6.githubusercontent.com/u/6529122?v=4","gravatar_id":"","url":"https://api.github.com/users/olivierfriard","html_url":"https://github.com/olivierfriard","followers_url":"https://api.github.com/users/olivierfriard/followers","following_url":"https://api.github.com/users/olivierfriard/following{/other_user}","gists_url":"https://api.github.com/users/olivierfriard/gists{/gist_id}","starred_url":"https://api.github.com/users/olivierfriard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/olivierfriard/subscriptions","organizations_url":"https://api.github.com/users/olivierfriard/orgs","repos_url":"https://api.github.com/users/olivierfriard/repos","events_url":"https://api.github.com/users/olivierfriard/events{/privacy}","received_events_url":"https://api.github.com/users/olivierfriard/received_events","type":"User","site_admin":false},"created_at":"2017-07-14T22:32:36Z","updated_at":"2017-07-14T22:32:36Z","body":"Hi,\n\nCan you send me the output of the media file information function? See\nTools > Media file information.\n\nTry to re-encode your video (Tools > Resize re-encode video) to see if it\nfixes this problem.\n\n\nOn Fri, Jul 14, 2017 at 10:52 PM, oliviaguswiler <notifications@github.com>\nwrote:\n\n> When I attempt to add a .mp4 file to a new observation I get an error\n> saying \" does not seem to be a media file\". VLC is able to read and play\n> the files properly on it's own so I'm unsure what to do. I do not use Macs\n> often, this is a work computer, so it may be some setting on the files that\n> I am unfamiliar with (maybe some security settings?).\n>\n> I'm working with Mac OS X version 10.8.5, VLC version 2.2.6, and the\n> latest version of BORIS. The media files are stored in a folder on my\n> desktop if that matters.\n>\n> —\n> You are receiving this because you are subscribed to this thread.\n> Reply to this email directly, view it on GitHub\n> <https://github.com/olivierfriard/BORIS/issues/78>, or mute the thread\n> <https://github.com/notifications/unsubscribe-auth/AGOgYsey298-yqNawDULFUeNinQQVrmZks5sN9UlgaJpZM4OYunM>\n> .\n>\n\n\n\n-- \nUniversity of Torino\nLife Sciences and Systems Biology department\nVia dell'Accademia Albertina, 13 10123 TORINO (Italy)\ntel: +39 011 6704542\nhttp://www.di.unito.it/~friard/\nhttp://orcid.org/0000-0002-0374-9872\n"}}
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