{"action":"created","issue":{"url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/339","repository_url":"https://api.github.com/repos/pannal/Sub-Zero.bundle","labels_url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/339/labels{/name}","comments_url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/339/comments","events_url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/339/events","html_url":"https://github.com/pannal/Sub-Zero.bundle/issues/339","id":254543196,"number":339,"title":"Sometimes it downloads subtitles twice.","user":{"login":"Nottt","id":13532436,"avatar_url":"https://avatars3.githubusercontent.com/u/13532436?v=4","gravatar_id":"","url":"https://api.github.com/users/Nottt","html_url":"https://github.com/Nottt","followers_url":"https://api.github.com/users/Nottt/followers","following_url":"https://api.github.com/users/Nottt/following{/other_user}","gists_url":"https://api.github.com/users/Nottt/gists{/gist_id}","starred_url":"https://api.github.com/users/Nottt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Nottt/subscriptions","organizations_url":"https://api.github.com/users/Nottt/orgs","repos_url":"https://api.github.com/users/Nottt/repos","events_url":"https://api.github.com/users/Nottt/events{/privacy}","received_events_url":"https://api.github.com/users/Nottt/received_events","type":"User","site_admin":false},"labels":[{"id":594753889,"url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/labels/2.0","name":"2.0","color":"b60205","default":false},{"id":306480567,"url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/labels/uncertain","name":"uncertain","color":"fbca04","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":12,"created_at":"2017-09-01T05:55:56Z","updated_at":"2017-10-18T14:07:57Z","closed_at":null,"author_association":"NONE","body":"I have my files with duplicated subtitles for some reason, while some not. I don't know why, but at same time I have a big library to get subtitles and would like to waste the least possible of my daily limit so if anyone could help me find the issue !\r\n\r\nMy files are mostly year old content, looking at my history seems it's because of  (auto-better) but this makes no sense, as I doubt there are newer better subtitles a few days after I scan for years old content.\r\n\r\nI will try to describe all I think that may matter about my system :+1: \r\n\r\nUbuntu 16.04, with plex version 1.7.5.4035, latest subzero I believe, downloading English with PT-BR subtitles with OpenSubtitles.\r\n\r\nSubZero settings : \r\n\r\nEnabled : \r\n\r\n- Scan: include embedded subtitles (in the media file (MKV/MP4), don't download if existing)\r\n- Scan: include external subtitles (metadata/filesystem, don't download if existing)\r\n- Scan : Loose\r\n- Fix common errors\r\n- Automatically delete leftover/unused (externally saved) subtitles\r\n- Low impact mode (for remote filesystems)\r\n- Scheduler: Periodically search for better subtitles : 12 Hours\r\n- Scheduler: Periodically search for recent items with missing subtitles : 6 hours\r\n- Saving as metadata\r\n\r\nBonus question if allowed : How to mass extract the already downloaded subtitles to another location ? \r\n\r\nThanks for the software!"},"comment":{"url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/comments/337603202","html_url":"https://github.com/pannal/Sub-Zero.bundle/issues/339#issuecomment-337603202","issue_url":"https://api.github.com/repos/pannal/Sub-Zero.bundle/issues/339","id":337603202,"user":{"login":"pannal","id":1359593,"avatar_url":"https://avatars3.githubusercontent.com/u/1359593?v=4","gravatar_id":"","url":"https://api.github.com/users/pannal","html_url":"https://github.com/pannal","followers_url":"https://api.github.com/users/pannal/followers","following_url":"https://api.github.com/users/pannal/following{/other_user}","gists_url":"https://api.github.com/users/pannal/gists{/gist_id}","starred_url":"https://api.github.com/users/pannal/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pannal/subscriptions","organizations_url":"https://api.github.com/users/pannal/orgs","repos_url":"https://api.github.com/users/pannal/repos","events_url":"https://api.github.com/users/pannal/events{/privacy}","received_events_url":"https://api.github.com/users/pannal/received_events","type":"User","site_admin":false},"created_at":"2017-10-18T14:07:57Z","updated_at":"2017-10-18T14:07:57Z","author_association":"OWNER","body":"What I can see from your logs is: DownloadLimitReached for OpenSubtitles, and you don't have unrar installed (please do that).\r\n\r\nAlso please set Scan to `strict`.\r\n\r\nAnd the new version with some fixes should arrive on your PMS soon, it got accepted today."}}
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