{"action":"created","issue":{"url":"https://api.github.com/repos/mu-editor/mu/issues/278","repository_url":"https://api.github.com/repos/mu-editor/mu","labels_url":"https://api.github.com/repos/mu-editor/mu/issues/278/labels{/name}","comments_url":"https://api.github.com/repos/mu-editor/mu/issues/278/comments","events_url":"https://api.github.com/repos/mu-editor/mu/issues/278/events","html_url":"https://github.com/mu-editor/mu/issues/278","id":249361048,"number":278,"title":"Call tips transient bug","user":{"login":"kamar535","id":8029215,"avatar_url":"https://avatars3.githubusercontent.com/u/8029215?v=4","gravatar_id":"","url":"https://api.github.com/users/kamar535","html_url":"https://github.com/kamar535","followers_url":"https://api.github.com/users/kamar535/followers","following_url":"https://api.github.com/users/kamar535/following{/other_user}","gists_url":"https://api.github.com/users/kamar535/gists{/gist_id}","starred_url":"https://api.github.com/users/kamar535/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kamar535/subscriptions","organizations_url":"https://api.github.com/users/kamar535/orgs","repos_url":"https://api.github.com/users/kamar535/repos","events_url":"https://api.github.com/users/kamar535/events{/privacy}","received_events_url":"https://api.github.com/users/kamar535/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":4,"created_at":"2017-08-10T14:14:22Z","updated_at":"2017-08-14T20:51:25Z","closed_at":null,"body":"On my laptop (OS X) call tips works just as expected and pressing the help button takes me to https://codewith.mu/help/0.9.13/\r\n\r\nOn my department Linux system, call tips sometimes works but most of the times no call tips are shown. I have not yet been able to detect any pattern causing the call tips to work or not to work.  \r\n\r\nWhen pressing the help button on the Linux version no web page is opened. Is there any other way to detect the version of Mu? I've tried both `mu --help` and `mu --version` but both flags seems to have no effect. \r\n\r\nWhen pressing the help button the following messages appear on STDOUT. \r\n\r\n```\r\n$> uname --all\r\nLinux arrhenius 4.4.0-89-generic #112-Ubuntu SMP Mon Jul 31 19:38:41 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux\r\n$> /opt/mu.bin \r\nLogging to /home/kamar535/.cache/mu/log/mu.log\r\nlibGL error: unable to load driver: swrast_dri.so\r\nlibGL error: failed to load driver: swrast\r\n/bin/bash: /tmp/_MEIOKbWM2/libtinfo.so.5: no version information available (required by /bin/bash)\r\n/bin/bash: /tmp/_MEIOKbWM2/libtinfo.so.5: no version information available (required by /bin/bash)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libdbus-1.so.3: no version information available (required by /usr/lib/x86_64-linux-gnu/libgconf-2.so.4)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libxkbcommon.so.0: no version information available (required by /usr/lib/x86_64-linux-gnu/libgdk-3.so.0)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libdbus-1.so.3: no version information available (required by /usr/lib/x86_64-linux-gnu/libavahi-client.so.3)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libdbus-1.so.3: no version information available (required by /usr/lib/x86_64-linux-gnu/libdbus-glib-1.so.2)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libdbus-1.so.3: no version information available (required by /usr/lib/x86_64-linux-gnu/libatk-bridge-2.0.so.0)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libxkbcommon.so.0: no version information available (required by /usr/lib/x86_64-linux-gnu/libmirclient.so.9)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/lib/x86_64-linux-gnu/libmirclient.so.9)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /usr/lib/x86_64-linux-gnu/libmirclient.so.9)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libmirclient.so.9)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libdbus-1.so.3: no version information available (required by /usr/lib/x86_64-linux-gnu/libatspi.so.0)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/x86_64-linux-gnu/libmircommon.so.7)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /usr/lib/x86_64-linux-gnu/libmircommon.so.7)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libmircommon.so.7)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /usr/lib/x86_64-linux-gnu/libmircore.so.1)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libmircore.so.1)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libboost_system.so.1.58.0)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libprotobuf-lite.so.9)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/x86_64-linux-gnu/libboost_filesystem.so.1.58.0)\r\n/opt/google/chrome/google-chrome: /tmp/_MEIOKbWM2/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /usr/lib/x86_64-linux-gnu/libboost_filesystem.so.1.58.0)\r\n```\r\n\r\nThe log `/home/kamar535/.cache/mu/log/mu.log` is empty. "},"comment":{"url":"https://api.github.com/repos/mu-editor/mu/issues/comments/322305987","html_url":"https://github.com/mu-editor/mu/issues/278#issuecomment-322305987","issue_url":"https://api.github.com/repos/mu-editor/mu/issues/278","id":322305987,"user":{"login":"carlosperate","id":4189262,"avatar_url":"https://avatars0.githubusercontent.com/u/4189262?v=4","gravatar_id":"","url":"https://api.github.com/users/carlosperate","html_url":"https://github.com/carlosperate","followers_url":"https://api.github.com/users/carlosperate/followers","following_url":"https://api.github.com/users/carlosperate/following{/other_user}","gists_url":"https://api.github.com/users/carlosperate/gists{/gist_id}","starred_url":"https://api.github.com/users/carlosperate/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/carlosperate/subscriptions","organizations_url":"https://api.github.com/users/carlosperate/orgs","repos_url":"https://api.github.com/users/carlosperate/repos","events_url":"https://api.github.com/users/carlosperate/events{/privacy}","received_events_url":"https://api.github.com/users/carlosperate/received_events","type":"User","site_admin":false},"created_at":"2017-08-14T20:51:25Z","updated_at":"2017-08-14T20:51:25Z","body":"Hi @kamar535,\r\n\r\nThe .bin file packs it's own python executable and python modules, so if there is an issue with `webbrowser` it's likely to be a compatibility problem with the modules inside the Mu executable.\r\nIf it's complaining about glibc/libstdc++ versions, could you run thse command for me and paste the output here?\r\n```\r\nstrings /usr/lib/x86_64-linux-gnu/libstdc++.so.6 | grep GLIBCXX;\r\n```\r\nand\r\n```\r\n/lib/x86_64-linux-gnu/libc.so.6\r\n```\r\n\r\nThis should be able to list the versions available in your system.\r\nTaking in consideration Chrome launches correctly outside of Mu, I'm assuming you will have version `3.4.21` available, but it's a good first step to see what the problem might be.\r\n"}}
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