{"action":"closed","issue":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/5918","repository_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues","labels_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/5918/labels{/name}","comments_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/5918/comments","events_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/5918/events","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/5918","id":259742133,"number":5918,"title":"Navigator Error","user":{"login":"Charkie7","id":20990960,"avatar_url":"https://avatars0.githubusercontent.com/u/20990960?v=4","gravatar_id":"","url":"https://api.github.com/users/Charkie7","html_url":"https://github.com/Charkie7","followers_url":"https://api.github.com/users/Charkie7/followers","following_url":"https://api.github.com/users/Charkie7/following{/other_user}","gists_url":"https://api.github.com/users/Charkie7/gists{/gist_id}","starred_url":"https://api.github.com/users/Charkie7/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Charkie7/subscriptions","organizations_url":"https://api.github.com/users/Charkie7/orgs","repos_url":"https://api.github.com/users/Charkie7/repos","events_url":"https://api.github.com/users/Charkie7/events{/privacy}","received_events_url":"https://api.github.com/users/Charkie7/received_events","type":"User","site_admin":false},"labels":[{"id":355353255,"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/pkg:navigator","name":"pkg:navigator","color":"fbca04","default":false},{"id":49358739,"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/reso:duplicate","name":"reso:duplicate","color":"1d76db","default":false}],"state":"closed","locked":false,"assignee":{"login":"goanpeca","id":3627835,"avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false},"assignees":[{"login":"goanpeca","id":3627835,"avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false}],"milestone":null,"comments":1,"created_at":"2017-09-22T08:35:44Z","updated_at":"2017-09-22T08:38:46Z","closed_at":"2017-09-22T08:38:46Z","author_association":"NONE","body":"## Main error\r\nAn unexpected error occurred on Navigator start-up<br>psutil.AccessDenied (pid=8308)\r\n## Traceback\r\n```\r\nTraceback (most recent call last):\r\n  File \"X:\\Anaconda\\lib\\site-packages\\psutil\\_pswindows.py\", line 620, in wrapper\r\n    return fun(self, *args, **kwargs)\r\n  File \"X:\\Anaconda\\lib\\site-packages\\psutil\\_pswindows.py\", line 690, in cmdline\r\n    ret = cext.proc_cmdline(self.pid)\r\nPermissionError: [WinError 5] Access is denied\r\n\r\nDuring handling of the above exception, another exception occurred:\r\n\r\nTraceback (most recent call last):\r\n  File \"X:\\Anaconda\\lib\\site-packages\\anaconda_navigator\\exceptions.py\", line 75, in exception_handler\r\n    return_value = func(*args, **kwargs)\r\n  File \"X:\\Anaconda\\lib\\site-packages\\anaconda_navigator\\app\\start.py\", line 108, in start_app\r\n    if misc.load_pid() is None:  # A stale lock might be around\r\n  File \"X:\\Anaconda\\lib\\site-packages\\anaconda_navigator\\utils\\misc.py\", line 384, in load_pid\r\n    cmds = process.cmdline()\r\n  File \"X:\\Anaconda\\lib\\site-packages\\psutil\\__init__.py\", line 701, in cmdline\r\n    return self._proc.cmdline()\r\n  File \"X:\\Anaconda\\lib\\sit"}}
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