<P> In business , outsourcing is an agreement in which one company contracts its own internal activity to different company . It involves the contracting out of a business process ( e.g. payroll processing , claims processing ) and operational , and / or non-core functions ( e.g. manufacturing , facility management , call center support ) to another party ( see also business process outsourcing ) . The concept `` outsourcing '' came from the American Glossary ' outside resourcing ' and it dates back to at least 1981 . Outsourcing sometimes , though not always , involves transferring employees and assets from one firm to another . Outsourcing is also the practice of handing over control of public services to private enterprise . </P>
what is it called when you engage another company within the same country for services
outsourcing