<P> Conflict resolution as both a professional practice and academic field is highly sensitive to cultural practices . In Western cultural contexts , such as Canada and the United States , successful conflict resolution usually involves fostering communication among disputants , problem solving , and drafting agreements that meet underlying needs . In these situations , conflict resolvers often talk about finding a mutually satisfying ( `` win - win '' ) solution for everyone involved . </P>
main features of the western approach to conflict resolution
fostering communication among disputants problem solving drafting agreements that meet underlying needs