<P> Batho Pele ( Sotho : `` People First '' ) is a South African political initiative . The initiative was first introduced by the Mandela Administration on October 1 , 1997 to stand for the better delivery of goods and services to the public . The Batho Pele initiative aims to enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services . </P>
what is the batho pele principles south africa
political initiative better delivery of goods and services to the public