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title: Customer Support and Sales Optimization
icon: customer-service
sitemapExclude: True
---

Current advances in NLP can reduce the retinue work of customer service by up to 80 percent.
No more answering the same questions over and over again. A chatbot will do that, and people can focus on complex problems.
But not only automated answering, it is also possible to control the quality of the department and automatically identify flaws in conversations.
