lack support senior management leading loss strategic vision even political manoeuvring undermines operation whole organisation ref name knights murray knights murray f ''managers divided'' chichester john wiley ref however implementation new forms information management normally lead operational benefits early work galbraith early work taking information processing view organisation design jay galbraith identified five tactical areas increase information processing capacity reduce need information processing ref name galbraith galbraith jr ''organization design'' addison wesley ref developing implementing monitoring
Formal science Computer science Social sciences Information management