MSD, like so many other agencies, had a critical role to play in supporting New Zealanders during this unprecedented event, and I want to acknowledge that support. I'll never forget visiting the Ellerslie MSD processing centre just before we went into level 4 alert. They were already run off their feet and I wanted to express my gratitude for their efforts. What stuck with me from that visit was the MSD staff member who told me how proud they all were to have a role in supporting New Zealanders at this time, and how they were just rolling up their sleeves and getting stuck in like any good Kiwi does during hard times.