I've got to tell you that what I discovered was actually really heartbreaking: hospitality owners who are just thinking about the Christmas period, knowing that Aucklanders will probably leave Auckland over Christmas and that that time of year in January, when it's a bit of a slow period, will be even slower. They're trying to make money now and they can't open. When they hear that they can't open right now because the vaccine certificates aren't ready because the Government only signed the contract with the IT provider a month ago, there is going to be outrage, and rightly so. 