INGRID LEARY (Labour—Taieri): I'm not sure that the Opposition members understand the purpose of this bill. It's about creating a culture of plain language. That is clearly what has been missing in the Public Service. Official information is a way that the public can scrutinise us as parliamentarians and can access Government services. It is a democratic right. And what this bill does is it goes some way to busting the bureaucracy that so many of us in this House frequently complain of. I can't tell you how many constituents have come to my electorate in Taieri, needing support just to understand documents that are coming out of Government agencies—important documents relating to housing, relating to immigration, to social welfare, to driver licences, there are so many examples I could give you. And these are not just immigrants who are coming, and second language speakers, these are also people with a good command of first language English who simply cannot understand many of these documents.