Hon JAN TINETTI: First and foremost, I want to be clear that our firefighters do amazing work and I want to support them as best I can within the remit of my role. I also want to be clear that, as an independent Crown entity, operational decisions are matters for FENZ rather than me as Minister of Internal Affairs. But I have met with the New Zealand firefighters union and heard the concerns they have raised, and I take them very seriously. As a result, I have made my expectations very clear to the FENZ board, the executive leadership team, and the Department of Internal Affairs (DIA) as the monitoring agency. Now, the advice that I've received is that career firefighters work an average of 42 hours per week before overtime, based on two day shifts followed by two night shifts and four days off. Firefighters, on average, spend about 6 percent of their rostered time attending incidents. They are rostered so that firefighters can respond to multiple incidents 24/7. That said, some personnel occasionally work long hours and, like many organisations, Fire and Emergency has recently been impacted by absences due to COVID-19. I have heard these concerns from the union and I'm taking them very seriously within the remit of my role, which is why I continue to have discussions with the union and with the FENZ administration.