Submitters gave us many suggestions on how the student voice could be brought into the decision making and how information can be appropriately disseminated to enable full participation in that particular decision making. Our report recommended that student accommodation providers be required to practise the details and the outcomes outlined in the proposed education code of practice 2021. These would provide for students to be engaged in the decision making at a level where they are empowered through access to information and with access to a more strongly connected internal complaints process, the New Zealand Qualifications Authority complaints process, and the dispute resolution scheme in a proposed code of practice. 