Hon CARMEL SEPULONI: I don't think that we would have had an issue with people trying to get through to MSD in the last week at least, and potentially the last two weeks. There was just that week where we experienced a huge increase in demand, and that has petered off to a certain extent. Also, with the civil defence emergency management (CDEM) response on the ground, what we have an agreement on with those localised efforts is that when they do the outbound calling or when they take inbound calls, they do establish whether or not people are eligible for MSD support first and then put them in touch with MSD. In instances where they say that they haven't been able to get in touch with MSD, I've heard of cases where they've said, "Well, let's try. Let's do this now.", and where the CDEM efforts are actually doing that.