The Ministry of Social Development is responsible for paying New Zealanders' superannuation benefits, rent subsidies, student financial support, and the COVID-19 wage subsidies. In 2021, MSD revenue was $1.585 billion, expenditure was $1.406 billion; $310 million less was required due to benefit numbers below 400,000. MSD is responsible for non-departmental expenditure of $32 billion made up of New Zealand Superannuation and three main benefits. The Auditor-General has assessed performance as good. We heard from the ministry about tenant safety in emergency housing and about MSD intensive case management. We learnt more about the implementation of the Welfare Expert Advisory Group. We heard there is a four- to five-year programme of interlocking system change, with 41 recommendations in progress or partially implemented currently. We also heard examples of additional funding for families, programmes to keep people off benefits such as Flexi-wage, and about the reinstatement of the Training Incentive Allowance. We discussed debt, inflation, and the culture of MSD. 