The loss of easy access to non – digitally-based services, particularly in small towns in rural New Zealand, has really amplified the digital exclusion situation for our rural communities where front-facing offices have closed. Like many MPs, we do regional visits, and I was on the West Coast with my colleague Maureen Pugh—it was Westport. If someone, for example, gets a new EFTPOS card from their bank in the mail—snail mail—they open it—