NICOLA GRIGG (National—Selwyn): Thank you, Mr Speaker. Like many others in the Chamber this afternoon, I, too, would like to acknowledge the members of the Citizens Advice Bureau and all the hard work you have done, and I'd like to offer a huge congratulations, actually. I'm not sure if you're quite aware of your achievement in getting the Minister responsible here to listen to these concerns today, because trust me when I tell you, as the MP for Selwyn, that I have written dozens and dozens and dozens of times drawing his attention to the issues of connectivity and, therefore, digital exclusion in this part of Canterbury specifically. Well done to you all for taking this initiative, because when we talk about digital exclusion across New Zealand, yes, of course we do talk about web-based services and online services, particularly Government services, but I'd like to concentrate my comments this afternoon on the infrastructure that is absolutely essential to provide these services.