Some submitters wanted a definition of "unconscionable conduct" to aid clarity, and, as it stands, the list of factors in the bill provides a principle-based approach and we believe that actually the courts are best placed to make assessments, because what is unconscionable depends on the circumstances involved. In Australia courts have said that conduct is unconscionable if it goes against conscience by reference to the norms of society, and they've said that those norms include honesty and fairness.