This incident has shown us—and has had—a significant impact on our healthcare system. Emergency department staff, elective surgery, outpatient clinics, diagnostics, radiology were all significantly impacted by this incident and are still not back to normal levels. I've had conversations with staff who were working on the ground at that DHB. They are recording information on paper and they have noted that in some areas, it may take up to two years for that information to be put back into the systems. That is simply not good enough in a country like New Zealand, which should aspire to be one of the best in the world in this area.