BARBARA KURIGER: —"and the heaters to be running on a cold winter's night." So the first question around this is was this—so that's why the situation unfolded, and my question around this was: was it avoidable? The Minister said it was unacceptable, but I ask, was it avoidable? Because it just seems that there are so many things that went on on Monday that seem to be unnoticed by this Government. 