As we move into an increasingly digital world, it's important that Kiwis are able to prove who they are in a trusted, safe, consistent, and digital manner. We know that Kiwis find themselves more and more online, and sometimes there are challenges in proving who they are. We know that some folks don't trust current systems; others are not sure how to use them. And sometimes the systems to operate digitally just do not yet exist, and people are required to turn up to prove their identity, in person, with physical copies of documents.