Now, there's a couple of other things I want to comment on, and it's very interesting, because I do think that some of our sales habits—or some of our incentivising of sales—over the years has been suspect. I myself have been involved in the motor industry for a long time, and we had some very odd and unfortunate sales incentives set in that industry at times, which actually cost the industry a lot of money. That's what almost always happens with poorly designed sales incentives. They almost always backfire on the industry in the end.