Mr Strange made a very strange speech, and there's some very strange behaviour going on this evening. I think the last committee and this committee probably failed to define "unconscionable conduct" in a way that gives confidence to consumers and business. We need to ensure that there's a well-functioning market—you know, you can't just go to a tribunal or to the court for any old reason at all. There are some examples in the press today about a painter with a $16,000 quote for a two-bedroom house, deemed outrageous by the disputes tribunal, and it would be classified as four statements: outrageous, not unconscionable, but potentially unfair. So this is the sort of area and zone that we're in. 