Hon LOUISE UPSTON (National—Taupō): Thank you, Madam Chair. My final question in this part of the debate, because I know there's a lot of areas to traverse, is a question that I've had from the dozens and dozens of community organisations that I've met with over the last 18 months. And their questions are—for example, in Taupō at a workshop, recently: 1,293 job seekers and every single one of the organisations supporting people into employment were shocked. They were shocked at that number. They had capacity to work with them, support them, whether in mental health, whether specialising in working with women returning to the workforce, working with young Māori, working with young people. Why is it that there were 1,293 job seekers in Taupō, massive capacity in the community organisations, waiting times on the phone of one, two, and three hours trying to get through to Work and Income? There's capacity in the system, Minister. Why aren't you using it?