Well, actually, there's something else to support consumers: that's the Utilities Disputes tribunal. That's a free service funded by the electricity and gas companies, which means that customers can raise a concern and they can actually claim damages, and the disputes tribunal will award damages up to $50,000 or even $100,000. So there's plenty of opportunity for consumers and small business who have a dispute with their electricity company to either switch service providers or take it to the disputes tribunal. ACT thinks that's a great thing; should continue.