So I'm going to move on. I want to address the issue of wage subsidies. So most New Zealanders would say that the wage subsidy roll-out last year was incredible—very successful—and the Ministry of Social Development (MSD) has had an incredible amount of well-deserved praise for the work that it did. So my question around the wage subsidy specifically relates to Delta. What planning was under way for Delta and for the wage subsidy that would be rolled out? Why is it that despite more than doubling the numbers of staff looking after the wage subsidy, firms were waiting, on average, 17 days for round one? Why is it, when the feedback had been positive in getting the wage subsidy out the door quickly, a very cumbersome, confusing system of a two-week application process was introduced, and then when the first deadline appeared the system was not available, it shut off at midnight, and business people who are already incredibly stressed about running a business, paying staff, putting food on the table, and paying their rent, that MSD made it incredibly difficult to get the support to them? 