COVID-19 also increased WorkSafe's workload, as we heard, with one aspect of this being the increased work on ensuring that there is compliance from businesses with COVID-19 obligations—including things like vaccine pass scanning and contact tracing technology. The Minister told us that WorkSafe's education-first approach is good, modern regulatory practice. Seven thousand conversations took place with employers to help them meet their obligations, and in the majority of cases, that actually resolved the issue. Related to this education-first approach, the Minister also told us that WorkSafe is increasing its investment in prevention programmes. He told us that intervention and prevention is more cost-effective, and increasingly WorkSafe have adopted the "at the top of the cliff" approach. They provide the employers, the employees, and others with the tools they need to actually prevent harm from occurring in the workplace, which is obviously always the preferred way of doing things.