I'd also like to congratulate the Hon Kris Faafoi for bringing this bill forward, because, as much as I've heard a couple of comments this evening to say that there's maybe not as big a problem as people think, I believe there is a big problem there, as Dr Deborah Russell has pointed out. Having been a small and medium sized business owner and operator for a large part of my life, and having a lot of my friends and contacts who still are small and medium sized business owners and operators, I see unconscionable trading regimes and sales techniques going on to this very day, albeit not everywhere, in every sector, in every corner, but it does happen. When you hear these stories, you think: how is that behaviour able to continue in a modern society like ours?