INGRID LEARY (Labour—Taieri): There's a time to regulate, and there's a time to leave the market alone, and it depends on what the product is. Clearly, the other side of the House see electricity as simply a consumer product that doesn't relate to life and death situations and to wellbeing. But for people like Folole Muliaga, who died in 2007 when her power was cut off—she died two hours after her power was cut off, because she was dependent on the oxygen supply that in turn was dependent on the power—that is not a fair situation. That is an example of why regulation is needed in this market. Yes, there needs to be an efficient market. Yes, the market needs to be fair. But there are consumers whose voices haven't been heard; there are consumers who feel the impact of pricing in a different way than other consumers. That all needs to be tempered by a regulated market that ensures that all New Zealanders have access to the electricity that they need—for life support, for medical reasons, but also to be able to have meals on the table, for children to be able to do homework and so on. So getting that balance right is a difficult task.