The challenge, I think, that I have with this bill slightly, though, is that there's a presumption that there isn't a focus on the people that they serve, the councils that they serve, and I struggle with that a little bit, because, for example, I'm thinking of my mayor in Ōpōtiki District Council, Lyn Riesterer. They have very minimal resources. Her staff and the CEO, Aileen Lawrie—I mean, they are just incredibly dedicated servants of the Ōpōtiki district community. The rate take there is very, very minimal. I am not sure that legislating to require them to be customer focused would do absolutely anything for these diligent servants.