Within a few short months thereafter, everybody in this Parliament voted to implement a legislative interim code of conduct on pastoral care. The intention was there but, unfortunately, the teeth to enforce the rights of students were not, and in March 2020 the global pandemic reached our shores. In our country's first COVID lockdown, my inbox—and I'm sure those of my colleagues in this Chamber—were flooded with tertiary and polytech students who'd had conflicting advice about whether to stay or to go. Others were being charged for vacant rooms, including those that they had been locked out of. The more that I dug into these issues for students, the more roadblocks I found and the more complex I found this area of student accommodation was.