It also looked at and recommended stronger protection for the rights of students. The committee recognised the inherent power imbalance between students and accommodation providers. These issues were in turn highlighted by the COVID-19 lockdowns, with students submitting that it was hard to get providers to engage, respond, and resolve problems. Students were unsure of their rights, especially in relation to key provisions like terminations of tenancy, so the committee has recommended clear rights and obligations and robust dispute resolution systems to address this.