They were told that ARPHS—Auckland Regional Public Health Service—which is the responsible body for managing the COVID-19 response in Auckland, needed to increase by 25 FTEs within three months' time. They were even told what sort of classifications were required, what sort of job descriptions. What I can tell from written questions to the Minister is clearly that did not happen before the 17 August outbreak was announced. They were understaffed, so understaffed that, if I look at the action report—so the outbreak started on 17 August—if I look at the action report No. 3, which is 3 September, it talks here about the welfare of staff. So this is 18 days into the current outbreak. Here's what it says under "Welfare": "Monitor staff wellbeing—ARPHS response staff are tired and stressed from the demands of dealing with COVID-affected cases and contacts. (Many are in a distressed state.)" That's only 18 days into this outbreak. So I inquired a bit further of that with the Minister and asked him, in a written parliamentary question that I got back last week, "Is it correct that in the action report for 3 September 2021, less than 20 days into the current coronavirus outbreak, it is reported that many ARPHS staff are 'in a distressed state'?"—"No, the phrase was referring to COVID-19 - affected cases and their contacts."