ANNA LORCK (Labour—Tukituki): Good afternoon, Mr Speaker, and may I say a huge thankyou for your work. Thank you, Citizens Advice Bureau, for doing the work that needs to be done in making sure that the voice of the people, the issues on the ground, get to Parliament and also get to your Government representatives. As the member for the Tukituki electorate in Hastings, I too hear from people in my community who feel excluded or unable to connect into the internet in various ways, to be able to engage in many, many activities. I can think even of a couple myself where even my young daughter, when I think about the banks—and I think when we talk about public service, we also have to talk about business and banks that also play a role. 