Why isn't the Ministry of Health as available as it should be to New Zealanders? Why are some people spending days waiting for a phone call while others will receive them within 24 hours? Why is there not more consistency with the calls? And why is it that some people when we're being promised that they'll be contacted by a GP, or somebody who's clinically trained, are not being contacted by these people? They are being contacted by people who have already gone to the media and said, "We are not adequately trained to deal with this." I think that is very disappointing.