Hon KRIS FAAFOI: Kia orana, Mr Speaker. There are two issues there. The first issue is that the demand for the SMC process was much larger than expected, and managing the demand in terms of processing has been a challenge for Immigration New Zealand. Also, the second issue would be COVID-19 and the ability of Immigration New Zealand to process those applications, as well as the applications for the likes of critical purpose visas, which allow those 17,000 workers and families to come through the border when the border is closed.