Today I'm going to focus not on the digital aspect but the public service aspect, the social inclusion aspect, because I think that is crucially important. I want to note that while I really thank CAB for bringing this, they're not the first organisation to have been raising concerns about disconnection from Government and people. I speak most recently having participated in an amazing meeting in Porirua led by Ngāti Toa Rangatira chief executive Helmut Modlik, bringing 100 community leaders together to discuss how as a community we might help shape our services to meet the needs of people. He was saying in that meeting about how he'd been at a workshop in the Ministry of Health in 2020 to figure out how to boost vaccination rates, and when they were thinking about that, they were thinking, "Well, what Government initiative in the past has reached everybody in the population?" and could not come up with one single initiative that had reached everyone. 