There are multiple issues going on here. There are issues with the fact that the internal complaints system obviously isn't working within Oranga Tamariki (OT). How is it that in an environment where the focus is on making sure our children are cared for and making sure our children are safe, the people working within that organisation do not feel comfortable coming forward with concerns about what's going on, and they are feeling like they have to go to the media to get attention? It has got so bad that the new CE has given out his number so people can contact him personally. Surely this organisation should be held accountable and be told to do their job properly. 