Hon CHRIS HIPKINS: As we reflect over the last year, it's important to remember there was no rule book when we started this and a lot was not yet understood around the COVID-19 virus. So one of the key lessons for everybody involved is that we've had to continue to be agile and responsive, open to learning new things, and honest when things haven't necessarily gone according to plan. We've always been looking for ways to continue to improve, and that's what we will continue to do.