KIRITAPU ALLAN (Labour): It is an absolute delight to be able to speak on this bill, the Local Government (Customer Focus) Amendment Bill. Actually, I want to acknowledge the Hon Jacqui Dean for her work in bringing this to the table and to this House tonight. For example, I know that each of us in this role liaise closely with our local body councils, and there's a lot of crossover between the work that we do. For example, where I live, I have five local authorities that come into my electorate, and the presumption is, of course, that the focus is always going to be on the customer and the people before us.