Hon POTO WILLIAMS: It's never acceptable behaviour. Kāinga Ora work very hard to ensure that all tenants can ensure safe and peaceful tenancies. They use the sustaining tenancies tool, which wraps support around tenants and neighbours to ensure that, in the vast proportion of cases, situations are resolved. These are difficult, hard, complex cases, but I can advise the House that by and large, the tools that Kāinga Ora uses in this regard have worked. They have been improved since the time the National Party introduced them, and they continue to work in most cases. However, there are cases where they are very difficult—they are very hard. That is when Kāinga Ora insists that if the sustaining tenancies initial policy doesn't work, then they move to relocate. If that doesn't work, then termination of tenancies will occur.