Now, I know that at the moment in Air New Zealand there are several working really hard with the company, because Air New Zealand has to cut 3,500 staff off their books. That's a really tough thing to do. I was in the same position in 2009, having to go through that kind of exercise, but it was nothing compared to now. The scale of this is absolutely heartbreaking and gut-wrenching, and my heart goes out to the people that are helping their colleagues, doing what they can to work through that.