I'm really worried that that's the case for lots of other New Zealanders—that they just don't know how to approach our Parliament, how to get something done. In fact, it was an experience of mine a few weeks ago when I sat down with a local who just didn't know how to get going in politics. We live and breathe politics in Parliament every day, so we understand it. But so many of the people we try to serve don't, and I think that's a real challenge to us. When I was an MP, I spent a lot of time out at community events and the like, and in part it's just so that people get to know how to approach our Parliament. Again, I don't want anyone like Josh to have to go through that again—that they email and email and just don't know how to do it. So that's another reflection from this process. 