I don't particularly like holding up papers in Parliament, but I'll just do a mini hold-up here. I've got in my hands the Citizens Insights Monitor, Auckland Council's own Colmar Brunton regular quarterly survey where they survey themselves on their trust ratings and rankings. I went straight to the back page and highlighted a couple of things here where satisfaction—does council advocate for Aucklanders and do they have examples of good value for ratepayers' money? Shocking results, absolutely shocking. The most recent PR's all about all-time highs. In these categories, an all-time high is 26 percent of satisfaction with the way Auckland Council runs—all-time high. Normally, they're ranking around—and I'm just looking at the last three years—16 and 18 percent. That's our largest council; in fact, Australasia's largest council. So thank you, the Hon Jacqui Dean, for doing something really thoughtful and full of intent, and the right intent, to bring back customer focus. It's what New Zealanders deserve, at the very least, from the world of local government. 