Bad behaviour targeted should not be fixed by regulations. Problems identified by MBIE: products are not always designed with a good customer outcome in mind, poor value of products, stitching and covering issues, and problems in relation to sales. Free market is about greater competition and other methods than those proposed in this bill. Institutions already have policy in place, and this requirement will simply impose more regulation and bureaucracy. It discriminates against mutual and credit unions. There's no more hazard in their activities targeted in this bill. Mutual and credit unions is burdensome and unnecessary and should be excluded from this bill; they're already legislated to act at all times in the best interests of their members. 