A third point that I don't think has been covered is actually the response that then comes from the lines companies and from those who distribute power directly to consumers. The amount of communication—and I take the point that Barbara Kuriger makes there about the communication to consumers—was, at best, haphazard and, at worst, did not give information to people in terms of what was about to happen to them. There is also a range of different responses, what are called ripple responses, which actually allow for some things like hot water to be switched off, rather than the lights to go out, per se. As I best understand it, most providers of powers did use a ripple response, but WEL Networks didn't, and so that has to now be part of our discussion as to what technology was available to them, and why they did not do that as others did and have done in the past as well when situations like this have occurred.