Here I need to acknowledge the commitment of the leadership team at the University of Canterbury, led by Vice-Chancellor Cheryl de la Rey. I'd like to outline a few of the changes that they have instigated since the tragic death of Mason. They have a totally new framework now for pastoral care in all their halls, and don't offer semi-independent accommodation packages to their first-year students any more. They've made significant and immediate increase to the ratio of residential assistants who live on sight, and these are often senior students who provide oversight and support. The students will often reach out to the residential assistants when they have a problem, but this report did highlight that some providers didn't have an effective escalation process, so this needs addressing, clearly. In Canterbury, the management of all halls has been strengthened, and they've established a student success framework with an e-learning platform called Analytics for Course Engagement, or ACE, which has been really successful at ensuring that there's greater tracking of the students' progress as they continue through the university journey. It's been particularly successful during the COVID-19 lockdown, because it enabled the student advisers to monitor the student wellbeing more effectively, and so successful has it been that University of Canterbury is working with the Tertiary Education Commission to explore future implementation at other tertiary institutions. In addition, they've created a buddy system, which is available for all first-year students, and expanded the induction process and programme, which covers support services.