This letter is writing down, putting on paper, the expectations of us as the Crown on behalf of New Zealanders for what we're looking for from our airline. It will continue to be commercially viable because it is a good airline with a great reputation, but it's also an airline in the middle of the worst global crisis for airlines that we have ever seen. And like other countries around the world, all of those Government-owned airlines and, indeed, private-owned airlines are taking another look at their business model. They're taking a look at what the future looks like when tourism won't return in the way that it has been for some time. They're taking a look at it in the context of climate change. All of that is about making sure we've got a modern airline that is focused on serving the needs of all its shareholders, and at the same time doing the right thing as a national airline. 