Hon CHRIS HIPKINS: It's most likely that the Public Service's role in responding to COVID-19 has contributed to the spike in trust and confidence in the Public Service as a whole. The public don't always get to see the work that public servants do behind the scenes every day, and COVID-19 has given New Zealanders a glimpse of the importance of some of that work that they do. We expect future results will be more in line with the gradual upward trend in trust and confidence we have been seeing since 2007.