As an electorate MP, I've seen and read documents, brought to me by constituents, that are difficult to understand. I'm sure that this is an issue that every MP in this House has experienced. I am particularly aware of the need for letters and other written documents to be easily understood by people who have English as their second language. For example, migrants who are seeking to obtain visas or New Zealand residency have the right to receive letters from Immigration that are easily understood. I recently had a journalist ring me and read me a letter that a migrant with English as a second language had received from a Government agency. It took the journalist and I about three goes to figure out what the letter said.