This is not a day to single out individuals who did great work. There were so many of them at some point. I would like to personally offer my gratitude to them for all that they did. But it is important to note that when the balloon goes up, you have an organisation like Civil Defence that does step up. Yes, it has its faults. It will make decisions that aren't the best; it happens. But by and large, we're lucky to have it and we're lucky to have the legislation that goes around it. And a small example of that: the electricity was out for the eastern part of Christchurch for a number of days, and the then chief executive of Orion, Roger Sutton, came up with a plan to get it back on. 