This stuff matters because it makes it hard for New Zealand businesses to focus on what really matters: developing their products and services, innovating, and growing their businesses. Instead, businesses have to spend hours reviewing contracts to ensure there are no unfair terms. They have to work with their accountants to deal with cash-flow issues arising from late payments—which is no reflection on their accountants—and they have to deal with the stress that comes from being bullied or harassed by their suppliers or business customers. This has flow-on effects also for other parts of the economy, especially for the families and communities that these businesses support. We've also heard about real consumer harm as well. We've been told about businesses preying on vulnerable consumers in shopping malls, in their homes, and even in mental health units. We won't get to a more productive, sustainable, and inclusive economy with these sorts of practices in the market place.