Hon CARMEL SEPULONI (Minister for Social Development and Employment): We need to keep in mind that the emergency housing special needs grant was only introduced in 2016 by the then National Government in response to the number of New Zealanders who found themselves sleeping in cars or on the streets. At that point in time, there was no thought given to wraparound support services or the suitability of accommodation options. We have spent the last 3½ years working to improve the system we inherited. In recent months, that has meant taking a more localised approach, like in Rotorua, where we have begun a new way of working that will involve cohorting of families to improve wraparound support and safety. No Government can give absolute assurances that we can keep all New Zealanders safe in all places at all times. However, the Government will always do everything it can to improve safety for New Zealanders; that includes those in emergency housing.