When we talk about giving workers a voice, it reminds me of the time that I worked for Air New Zealand, and I was president of the flight attendants' union and, later, head of aviation of E tū. In 2013, with the arrival of a new CEO, we began to work with High Performance High Engagement (HPHE). It's a workplace democracy model where people closest to problems in the workplace work together to find long-term solutions. I know that the Air New Zealand CEO at the time really became heavily invested in the process. In his words, he wanted to get away from the Punch and Judy show, because the HPHE process was a way of ending decades of distrust and hardball industrial relations.