In answer to the second part of the question, as is appropriate, I am holding the board accountable to ensure that nothing like this happens again. I note that in his report, the Public Service Commissioner found that Kāinga Ora now fully accepts that its response should have been handled better, has provided evidence of improvements in its training and processes, and has acknowledged that there is further work to be done. I expect Kāinga Ora to improve the culture of understanding of how it is part of the broader Public Service and what that means for staff employed within the organisation. And I will be receiving regular reporting of this work. The chair has indicated to me that he and the board are fully committed to meeting this expectation.