Working at Work and Income as a case manager during COVID lockdown, a kuia told me how grateful she was not to have to sit in the cold with a blanket wrapped around her, and she could now run the heating in her house and know she can afford to pay her power bill at the end of the month, thanks to the introduction of the winter energy payments. I also had a young mum tell me how the increase of $25 to her household meant a packet of nappies, two 2-litre bottles of milk, and she could now put $9 on her son's uniform account.