I wanted to give a human face, a concrete example, to the key difference between this coalition Government, led by Jacinda Ardern, and the National Government of nine long years of neglect. This comes from my electorate office. When I was in Opposition, a man with an intellectual disability missed out on paying his rent for several months, and he was facing eviction. He came into my office, asking for help. By asking the right questions, we discovered that he hadn't received a benefit for six months. So he hadn't paid his rent, as he hadn't received an income by receiving the right assistance under the previous Government. But receiving that assistance required a beneficiary knowing what they were entitled to and then asking for it. This man had an intellectual disability, and he was without any income for six months.