The Minister just told us, in his previous answer, that he has to be very careful around the applications that are coming in; they have to do be done properly. I'd like to ask the Minister why it is that, between 2018 and 2019, the caseload of an officer processing residence applications was 52 cases, in 2019-20 it dropped to 36, it currently sits at 25 cases on their books at one time. That is a massive productivity drop. I'd also like to ask him why it was that in 2019-20, 90 percent of skilled migrant category cases were finalised in 15 months, in 2018-19 that was 19, and now we're at 24, so you've gone from 9 to 15 to 24, and the caseload of the officers has dropped dramatically as well. And has this got anything to do with the fact that, in the 2019-20 year, 55 percent of staff working in the residence application branch left?