Hon Dr DAVID CLARK: Healthline is delivering an unprecedented level of support to New Zealanders. Yesterday, more than 7,000 contacts were managed by Healthline, which is seven times higher, I'm advised, than the usual volume of calls. That has led to some delays and longer than usual wait times. I appreciate that will have caused some frustration for people looking for advice and support. Healthline has already added significant new capacity. Two hundred additional non-clinical staff have been trained, and 50 additional nurses have been recruited. Today, the Government announced a one-off funding boost of $20 million to allow for further staff to be hired. Yesterday, the average wait time was 44 minutes. Proactive calls to people in self-isolation are now being separately managed by a dedicated call centre with 150 staff. There will be zero tolerance for those who do not follow the rules of self-isolation.