We already have laws in place that can be used to prosecute those who do try to exploit vulnerable consumers. What Labour seems to fail to understand is that every time they introduce a new rule, they are creating additional costs for businesses, in particular small businesses, and ultimately harming the consumers they think they are protecting. Without defining the definition of "unconscionable conduct", what they're, effectively, doing is they're creating work for lawyers. And having been a lawyer, I can say this: there's going to be a lot of litigation over the terms of this Act and this definition.