Hon CARMEL SEPULONI: I don't know if any calls have been dropped recently. On Friday, also when I was speaking to the chief executive, I think that the average wait time was around 54 seconds—that might have been for the day before, on Thursday. A couple of weeks back, the demand was overwhelming. Some people were on the phone waiting for two hours, at which point they would have dropped off, and I think the average wait time during that period was around 44 minutes. So it has improved significantly from an average wait time of 44 minutes to an average wait time, which last got reported to me, of 54 seconds.