He wrote to Minister Mahuta and he wrote to his good friends the Prime Minister and Minister Robertson and Minister Wood just six days ago, and this is what he said. It starts up nicely enough—I mean, he really opens the letter really nicely. He says, "Tēnā koe Nanaia. Thank you for your letter received 5 May about the proposed three waters service delivery reform."—nice enough. Good start. You sit there and go, "Thank you, Phil. We're off and running." 