But the civil redress scheme also creates a civil pathway for redress, and this involves the Human Rights Commission, which will be able to receive complaints about conversion practices and provide services to facilitate resolution. Where a complaint cannot be resolved using the commission's services, a claim can be taken to the Human Rights Review Tribunal, and the tribunal will be able to grant a range of remedies such as a declaration that a wrong has occurred, an order restraining a person or organisation from continuing to perform the conversion practices, or an award of damages. This allows a two-track process, which is fair and nuanced in this case.