The Government does have a vision for digital transformation of Aotearoa, and that includes expanding digital inclusion to address gaps that have been emphasised through recent events like the COVID-19 lockdowns. However, as I've already noted, I also recognise the need to maintain choice in the way people interact with public services, particularly in offering non-digital options. Can I stress upfront: this is not about beating up the Public Service. Our Public Service is known internationally for their integrity, for their effectiveness. Research shows that New Zealanders generally have a higher trust in their public servants than we see in overseas jurisdictions, and high satisfaction as a consequence. Despite this, we know that we need to raise the bar, and we will unapologetically look to raise the bar for delivery of public services and acknowledge that there's a reform journey to have there to make sure that our Public Service remains able to deliver for New Zealanders and maintain their trust in the future.