It was a time where the shock and grief of the situation was only matched by the anxious desire to get some clarity and speed about how it would all come to an end. There were hundreds of people who stepped up—thousands of people who stepped up—people who stepped up at their home, people who stepped up in their workplaces, in their community groups and schools and local and central government and the bureaucracies that go with them, and the many other organisations that our friend Eugenie Sage also mentioned who have been vital to community spirit in the years since.