Hon TODD McCLAY: —and he says that actually it's travel agents' fault for not applying or asking for too much or for trying to actually sort the things out themselves, what he does is a great disservice to these small-business people, who have been scrapping for five months to try and rebuild their businesses, with no remuneration. They've been looking after New Zealanders who are owed a lot of money around the world, because they're not able to travel, and, actually, the Government has done nothing for them.