Hon CARMEL SEPULONI (Minister for Social Development and Employment): Only if it is appropriate to do so, and as a last resort. The Ministry of Social Development (MSD) has changed its way of working during COVID-19. Staff are more proactive with clients and offer more phone engagements, in line with the alert and traffic light settings. The member will notice the number of people sanctioned for failing to prepare for work has remained steady over this time period, and almost all the drop-off in sanctions is for failing to turn up to an appointment. This reflects the changed environment due to COVID-19, as well as increased Government investment in front-line work-focused case management. I'd also like to point out the big drop in the number of parents with dependent children who are sanctioned. This fell from 1,980 in December 2019 to 579 in December 2021. MSD are working more closely with clients to understand the reason for their non-compliance and make it easier to re-comply if they have children. Our new ways of working have been successful. Last year, more people moved off a main benefit and into work than at any time since electronic records were kept, a trend which is continuing in 2022.