I was in the Auckland District Court recently, just spending a morning there watching things come and go, learning about the system, and the stories that I heard from some of the duty lawyers were just astounding: of three-year waits for justice to be delivered in certain cases—criminal cases, civil cases—people's lives on hold for extraordinary lengths of time, trying to just get basic things dealt with, and the system is gunged up to an enormous extent, for a combination of reasons. One: legislation, and there is a huge job to be done to deal with the extreme ease with which a clever lawyer can drag things out if they are of a mind to; the efficiency of the court process itself, and the amazing delays that are allowed and countenanced and that drag on; and also the participants themselves. I mean, there's a whole host of reasons, and the sort of antiquated technology used in many places, much of it with handwriting rather than computer systems, and the lack audiovisual (AV) facilities.