I have been on the Finance and Expenditure Committee for part of this bill's life—not all of it by the way—and I can say sitting through some of those hearings was really interesting, but boy you had to pay attention. It was very technical in nature, and particularly if it was a part—coming in fresh, it took a bit to catch up on. And as someone who's got involvement with some body corporates, I know how important it is. It is usually that a home or an apartment is the biggest investment that people actually have in their entire life, so it's not only money that they've got invested in that property, it's their heart and soul. And they are putting everything on the line in something that most of us don't have a lot of expertise in. Even if you know how to wield a hammer, that doesn't mean you understand how a lift works and how the various maintenance activities are needed on those particular buildings. I think that where people fall down is not because of ill will usually, it's because of lack of skills in that area.