I have stopped saying that these are extraordinary times. COVID has meant that we've had to find a dramatic new normal. At the beginning of 2020, which feels for all of us like an absolute lifetime ago, we saw the pandemic emerge on the other side of the world. By the end of February, New Zealand had its first known case, and what quickly followed was unprecedented moment after unprecedented moment: the closing of our borders, first, selectively in small part, then there was the asking of everyone who came here to quarantine for 14 days. And I recall, as we made that decision, I felt at that time that I was, essentially, closing off our borders and shutting down the hospitality that we pride ourselves in providing. And then we closed it completely. Of course, we've had limits on gatherings. We've had a complete lockdown. We've had the introduction of quarantine. We have had first after first, but all of it has been necessary.