It's entirely appropriate to send a letter of expectation such as this to a State-owned enterprise or a mixed ownership model company like Air New Zealand expressing the values that we would like to see the company operate with. If anything, we need more of that, because in order to face the challenges that we are collectively facing, we need greater accountability. The requirement or legal responsibility of company directors to pursue the best interests of the company in this narrowly defined idea of maximising the return for shareholders has cost us. 