James: hiya do you know whats wring with our washing machine?
Sue: how would I know that james???
James: lol.. yes well its stopped and the doors jammed but theres still water in the drum???
Sue: hmmm.. that sounds like the fuse has gone or something.. are your lights working?
James:  lights??? dunno what you mean?
Sue: OMG james, the lights in the flat, you know switches on the wall.. stupid!
James: oh right lol... no
James: no they not
Sue: what about the tv, are the lights on it, any power?
James: no nothing
Sue: ok do yu see the fuse box on the wall by the top of the front door? go to that and there is a big switch that say off and on do you see it?
James: yes
Sue: is it off
James: yes
Sue: switch it on
James:  wow.. that nearly worked, it went on and straight off again
Sue: oh that sounds like a dodgy fuse somewhere.. have any bulbs blown lately?
James: dunno i just go up and saw washing machine was stopped i was gonna hang the clothes out
Sue: ok, i'm gonna call John the electician to come over, are you in for the day or do I have to come over and wait for him?  This is a pain in the ass, i'm busy today
James: no its ok I can be here
Sue:  I'll call him now and get back to you
Sue: right he says he can be there for 12 is that ok?
James: yh thats good thanks Sue xx
James had problems with washing machine. Sue instructed him to turn on the switch in the fuse box, but it didn't solve the problem so she called the electritian.