Ann: Sean, are you free now?
Sean: yes mom
Ann: we have a problem here
Sean: with the new laptop?
Andrew: yes, I cannot connect to the internet
Sean: why? should be automatic
Andrew: no, it demands a wpa2 from me
Andrew: what is it?
Sean: I don't know
Sean: try the password that is written on the router
Andrew: I tried, doesn't work
Sean: so reset both: the laptop and the router and then press this button:
Sean: <file_photo> and take a picture what's there
Andrew: I don't want to do it anymore, stupid technology
Ann: Give us the password
Sean: mom, dad, I don't have any password, it should be on the router
Sean: take a picture of the router please
Sean: and?
Andrew: ok, it works now
Sean: how?
Andrew: there was another, long password on the router
Sean: ok, good
Ann and Andrew can't connect the new lapton to the Internet. It requests a wpa2. Sean helps them and sends a photo. Ann and Andrew reset the router and the laptop, they type the second password and it works.