Mike: I am not happy🤬
Sue: oh dear.. whats up?
Mike: that bloody customer was on again today..
Sue: oh no
Mike: yep.. he went straight to the boss
Sue: oh no what did Kev say?
Mike: well kev already knew about him from yesterday and told me not to worry
Sue: yes but he want expecting him to come back today was he?
Mike: no
Sue: What did the bloke say?
Mike: Kev said he said the same as he said to me, basically it was a manufacturing fault and there was nothing I could have done anyway but send it back which I offed to do
Mike: he said he kicked off at him too.. took the head office number and both our names
Sue: will you get in trouble?
Mike: I cant see how we can, its a problem with the radio not us, we cant just give him his money back like that, he didn't want to listen to me or kev it seems
Sue: yes but I would be mad if I bought something and it broke
Mike: he bought it two years ago Sue!
Sue: oh.. maybe thats different lol
Mike: hes lucky we would consider looking at it after all this time really
Sue: I spose so was it expensive?
Mike: about 200
Sue: for a radio?
Sue: I would want that to last 10 years lol
Mike: well...
Mike: it had a years warranty and they will fix it I recon
Sue: I dont think you have heard the last of it
Mike is angry because of the dissatisfied customer whose radio broke down after two years of usage. Sue believes that a radio costing 200 should last longer. The device has a warranty and will probably be fixed.