Rory: <file_photo> Does anyone know how to fix it?
Ed: Where are the screws to attach the faceplate to the base?
Rory: I just took it off…
Ed: Has the cord snapped or just been pulled out?
Rory: The cord is broken. But we think it was tied.
Ed: Well my guess is that it should be easy to replace then. I don't know much about electrical things though, should we ask Nedd to fix this one Greg? Or is it easy enough that it's just a case of retying it?
Rory: We’ve just found the mechanism. It looks weird and we don’t know how to fix it. Thanks Ed! It can wait until tomorrow, I guess.
Greg: Ed call the CPS, please. They are responsible for the property.
Rory does not know how to fix it. Ed will call the CPS because the issue lies within their responsibilities.