Paul: Hello, would you like to take part in a survey on X stroe customer service?
Kim: uhh ok how long will this take?
Paul: not long about 5 minutes
Kim: ok sure
Paul: how would you rate your last visit to Xstore.com on a scale of 1-5?
Kim: 3
Paul: How would you rate the clothing available at Xstore on a scale of 1-5
Kim: 4
Paul: How would you rate the UI of Xstore.com on a scale of 1-5?
Kim: 4
Paul: How would you rate Customer Service on Xstore.com on a scale of 1-5?
Kim: 3
Paul: Is there anything we could do to make Xstore.com better?
Kim: please change the page, it's very difficult to read
Paul: Thank you for your input and time
Kim takes part in Paul's survey on customer service of Xstore.com. On a scale of 1-5 she's to rate her last visit to the page, the clothing available there, the UI and the customer services. She would also change the page as it's difficult to read.  