Jane: My phone stopped working again...
Gary: Which one? Mobile or voip?
Jane: Voip.
Gary: Give me a moment, I'll check the account.
Gary: Everything seems to be in order.
Jane: There's still no signal.
Gary: Check all the cables.
Gary: Internet is working fine since we're able to speak, the account is logged, so it must be something with the cables.
Jane: Already did like you showed me last time.
Gary: All the LEDs are green?
Jane: Yes, everything looks fine but the phone is still not working.
Gary: Just reboot the device and see if that helps.
Gary: Unplug it, wait for 2-3 minutes and plug it again.
Gary: If it still won't work, let me know and I'll drop by Tomorrow to check it.
Jane: OK, thanks!
Jane's voip phone isn't working. Gary tells her to reboot the device. If it doesn't help, he'll drop by tomorrow to check it.