John: Hello, I wanted to ask how should I receive my prize.
Walter: In which competition? We have several of them.
John: 23rd of November, the prize was a phone.
Walter: Okay, let me check and contact you in a minute.
John: Of course.
Walter: All correct, I need to ask you some question, I’ll need your personal data in order to allow the prize to be delivered.
John: No problem.
Walter: So will the address of the delivery be in Allentown, as your Facebook profile suggests?
John: Yes.
Walter: OK, I think it will be easier if you send your address and phone number to our e-mail, after that you’ll receive a confirmation and the package will arrive in 3 or 4 days.
John: That’s perfect, I have one more question regarding the prize.
Walter: What is it, I’ll be happy to help.
John: Can I choose a color?
John: In the ad there was a gold one, I’d prefer a white phone.
Walter: Unfortunately, there is no such possibility, the prizes are part of our limited stock.
John: Sure, I understand.
John will send his address and phone number to their e-mail. Then he will receive a confirmation and his prize will be delivered in 3 to 4 days. John cannot choose the colour of the phone he has won.