Adam: Did that customer find what he wanted?
Sheila: Not really, but I don't think we carry that sort of thing.
Adam: What was it?
Sheila: A special tape. Something for electrical.
Adam: He should have gone to the hardware store.
Sheila: That's what I told him, but he'd been there and they didn't carry it either.
Adam: Well, none of our stuff is up to that spec.
Sheila: That's what I told him. But he bought something anyway.
Sheila: I made darn sure he knew what our return policy is!
Adam: Good. Hopefully it works for him or at least doesn't hurt him!
Sheila: I know!
Adam: Anything else?
Sheila: Nope. Pretty quiet other than him!
Adam: K
Sheila's customer couldn't find what he wanted but he bought something anyway. Sheila made sure he knew what their return policy is.