Ismena: Martha is complaining all the time
Ismena: my ears are bleeding
Veronica: when someone is complaining too much I am extra positive about it and they disengage
Ismena: how?
Veronica: for example i could tell you how wonderful all my coworkers are
Ismena: so when she nags about her health I can tell her how great I'm feeling?
Veronica: exactly
Ismena: how does it work?
Veronica: usually people do that to receive care and warmth and if you disengage she'll bother someone else
Ismena: u clever beast
Veronica: :D
Ismena is annoyed by Matha's complaining. Veronica's strategy is to be extra positive towards people who complain so that they leave her alone. 