Louise: I had a driving course with one of your tutors last week and i was wondering if I can book another course
Sue: yes of course what was your name please
Louise: Louise Hacker
Sue: and the postcode of the course?
Louise: RM5 6YT
Sue: thanks was this with Graham Mason on the 21st September?
Louise: yes
Sue: ok so right are you after another half day Louise?
Louise: no I would like 2 half days and I would like him to take me out on the motorways if he can.  I feel better but not quite there yet
Sue: ok do you have dates in mind?
Louise: preferably sat or sun and I'm free for at least 5 or 6 weeks
Sue: ok Louise.. I will contact Graham and come back to you again shortly with some dates for you to choose from
Louise: ok thanks very much, will you contact me by text or email?
Sue: I will text you but follow up with an email
Louise: Perfect thanks 
Louise and Sue are arranging another driving course for Louise. Louise would like 2 half-day drives with the same tutor and prefers weekends. Sue will contact the tutor about the dates and will get back to Louise with a text and an e-mail. 