Raiola: :Good evening. I have just sent some cash to the wrong person
Jose: Good evening Raiola. To which mobile number have you sent the cash?
Raiola: 2547**********
Jose: Okay. How much have you sent?
Raiola: 7000 SH 
Jose: Okay. I have reversed the transaction and all you have to do is wait for at most 2 hours then you will have your cash back into your account
Raiola: Thanks
Jose: Is there any other issue you would like to address?
Raiola: No
Jose: Okay. Have yourself a lovely evening
Raiola: Same to you
Raiola sent 7000 SH to a wrong account, but will have her cash back within 2 hours.