Henry: Hello Mr. Bancroft.
Stanley: Hello Mr. Petty! How are you doing?
Henry: I'm more than fine, sir, thank you. What about you?
Stanley: Everything is in order, sir. Do you have any questions for me?
Henry: I have a question concerning my accommodation at your hotel. As you may remember my wife and I will be coming to London next week.
Stanley: Oh yes, I certainly remember that, sir.
Henry: Well, we would like to change our booking details. Since Cynthia isn't bringing her dog anymore a smaller "no pets" room will be more than enough.
Stanley: Certainly, sir. I will ask our concierge to email you the available options as soon as possible.
Henry: Thank you very much, Mr. Bancroft.
Stanley: You're more than welcome, sir.
Henry: Have a nice day then.
Stanley: Have a nice day, Mr. Petty!
Stanley wants to change booking details and book a smaller room because his wife won't bring a dog. Stanley will be provided with the available options very soon.