Chris: Hello Anne, there's no water in the flat
Anne: Hi, have you called the administrator? Or a plumber?
Chris: No...? I've thought you may help with this issue.
Anne: Ok, I think we need to establish something first. I'm renting you the flat, yes, and thank you for choosing it, but I'm not your housekeeper or anything.
Chris: I get it, but you rented me a fully functional flat and now I'm paying for a flat without water now?
Anne: Sorry, but... what? It happens that you may be out of water, electricity, etc. It happens, I'm not responsible for that
Chris: How come not? You're the owner
Anne: Yes, but you're the tenant and I'm renting it to you so you're responsible for what happens and when something breaks you need to fix it
Chris: Ok, I don't think it's fair, but ok
There is no water in the flat as Chris reports to Anne. Anne rents the flat to Chris. 