Derek: How are your holidays?
Dee Dee: The landscapes are amazing and the food is great.
Derek: I wish I was there with you.
Karen: But we had some problems with the car rental.
Derek: Really? What happened?
Karen: They didn't accept debit cards, only a credit card which we didn't have. 
Dee Dee: We offered them cash, even paying double deposit but nothing worked.
Karen: Yes. That was really frustrating.
Derek: So you don't have a car?
Karen: We needed to find another company that would accept a debit card. 
Dee Dee: Of course we lost the booking fee. 
Derek: I'm sorry to hear that.
Dee Dee: We were really angry, but now it's okay. We are enjoying. 
Dee Dee and Karen didn't have a credit card so the car rental company refused to lend them a car. In consequence, they lost the booking fee, which was frustrating. Otherwise their holiday is enjoyable.