Zach: Did you end up counting all those coins for the customer?
Holly: Yes. She wouldn't stop!
Zach: Sorry! I couldn't get away to rescue you.
Holly: It was fine. She was nice in the end.
Zach: Next time, just tell customers we don't do that.
Holly: Okay. No problem.
Zach: We just don't have the time or the staff.
Holly: Gotcha.
Zach: This woman wouldn't take no for an answer, so I understand. Good job for dealing with her professionally.
Holly: Thanks! I'll try something else next time.
Zach: A polite no, I'm sorry, we don't have the ability to do that at this branch. Something like that.
Holly: Got it!
Holly was forced to count coins for a demanding customer. Zach advises her not to do this kind of thing in the future.