Olivia: Hi Michael, is everything okay with the system? I can't log in
Michal: there was a problem last night but it should work now
Diego: same thing here, looks like it's the same problem again
Michal: where are you Diego? 
Diego: Barcelona team D
Michal: ok let me check that brb
Olivia: ok
Michal: please try to log in now and let me know please
Diego: it works now! thank you Michal
Olivia: yes it's okay now, thanks
Michal: please let me know if the problem appears again. have a nice day.
Olivia and Diego can't log into the system. The same problem appeared last night. Michal checks the problem. The problem has been fixed. 