Ben: Hi honey, I booked our flight to NYC!
Ben: But it was a huge stress.
Sarah: Hi Ben, what happened?
Ben: You won't believe it, I misspelled our last name on the ticket.
Ben: I don't know how it happened b/c I double checked the application.
Ben: I was sure everything was correct.
Sarah: Oh no, and were you able to change it after the payment?
Ben: Not exactly, I contacted the airline support center.
Ben: And I was told that I have to cancel those tickets and re-book with the correct surname.
Sarah: And there were still seats available?
Ben: Yeah, I was lucky enough to find free seats.
Sarah: So what about the payment?
Sarah: Did they block your money?
Ben: They blocked the sum twice.
Ben: But I was told that one payment will be unlocked once they receive the cancellation.
Ben: So up to 3 WD.
Sarah: OK, that's not so bad.
Sarah: All is well that ends well :)
Ben booked their flight to NYC. He misspelled their last name and had to make another reservation, so they blocked the sum twice. They will unlock the payment in maximum 3 WD. 