David: Hi Hugh, I'm experiencing problems accessing the account. Could you help me? I have to start working on the task ASAP. I won't have time next week.
Hugh: Hi David, sorry to hear that. I will check it right now.
David: Thanks.
Hugh: Ugh, my apologies David, it looks like we misspelled your e-mail address and you couldn't confirm your registration properly. I've already fixed it - you should be able to start working in an hour.
David: Thanks Hugh! I'll get right on it.
Hugh: Good luck :-)
David has problems accessing the account. He needs to start working on the task soon, as he won't have time next week. The problems were due to the fact, that David's e-mail address had been misspelled. Hugh has fixed the issue. David should be able to start working in an hour.