Kate: Help me!
Kate: My computer has crashed
Kate: I can't do anything and I have unsaved project which I don't want to loose
Kate: I don't wanna restart it,
Bill: Easy. Firstly let's make cad
Kate: What?
Bill: Press CTRL, ALT and DELETE at the same time
Kate: Task manager came up
Bill: See what application has "not responding" clause
Kate: Microsoft Word
Bill: Find option to close word in the task manager.
Bill: If it won't help you can keep shutting all opened apps
Bill: If app won't close try to switch column to processes and shut down process correspodning with app. 
Bill: For example word is WINWORD.exe - you have description to the right.
Kate: Ok. It works. 
Bill: great!
Bill: Remember to save your projects regularly.
Kate: Thank you :*
Kate's computer has crashed. Kate is afraid she might lose an unsaved project. Bill tells her to use task manager. It turns out that Microsoft Word is not responding. Bill tells Kate to shut down Word. It works.