Marion: Hey, can you book me at 1pm?
Hollie: It's Hollie here! Sure!
Melani: I will be a bit late, I can go after you if it suits you. You can take my place at 11 am.
Marion: Thx, OK!
Hollie: So it's Marion at 11 and Melani at 12:30. Right?
Melani: Perfect
Marion: <file_gif>
Marion is scheduled for 11 am and Melani for 12:30.