Sue: My printer has stopped working
Sue: Any ideas how to fix it?
Sam: Turn it off and on again
John: Did you do that? 
Sue: Yes
John: what does it say
Sue: The lights are flashing
Sue: not working at all :(
Sam: I'll fix it when I'm back
Sam: Don't touch it ;)
Sam: You need to wait
Sue: ok, hurry plz
Sue's printer stopped working. Sam and John are trying to help but to no avail. Sam is going to repair it when he's back.