Emily: Hi Emma, I'm thinking of freshening my cut.
Emily: Do u have a good hairdresser?
Emma: Hi Emily. I sure do. I'll send u her number and address.
Emma: What happened to your last one?
Emily: I wasn't too happy with my last visit.
Emily: The cut was a bit shorter than I wanted, and the colour didn't turn out exactly as I had expected.
Emma: Well I've been going to this hairdresser for close to 3 years now and I'm always quite satisfied.
Emma: She also has decent prices.
Emily: OK, I'll give it a try. :)
Emily: Do you need to reserve in advance, or can you just stop by?
Emma: Normally I don't reserve in advance.
Emma: Only around Christmas time/New Year's she's pretty booked and during wedding season it's better to reserve earlier.
Emily wants to change her haircut but she wasn't happy with her hairdresser, so she asked Emma for contact details to hers. Emma's hairdresser usually accepts customers as they go, without appointment.