Anna: A weird thing just happened to me…
Anna: I ordered an uber, the app said the driver will arrive in three minutes, so I got ready and went down, but the driver was gone. I just received a notification that he ended the journey
Arthur: He probably cancelled it when you didn’t come
Anna: But it said I still have three minutes left. I just the clock and I really wasn’t late. Aren’t they supposed to wait at least 5-10 minutes?
Frank: Yes, they are, I think they should at least call you before driving away
Anna: Exactly! No one called me, I still have time, but he ended the trip before I managed to come down. I live on the first floor for god’s sake
Arthur: Were you charged for it?
Anna: Yeah, the whole sum!
Frank: What?! If he cancelled, you should have paid only a cancellation fee
Anna: That’s why I said it was weird. I think I was simply scammed.
Arthur: Hm, it does seem like that. Have you notified Uber about it? You can send a complaint
Anna: Not yet, but I think I will. It seems to me that he accepted the trip and ended it short afterwards, I’m just not sure, don’t want to accuse anyway
Frank: But it sure looks like a scam, that way he can get the whole sum, because it looks like he just finished his ride.
Anna: Sending a complaint right now.
Frank: You can do it in the app, uber tracks all your journeys.
Arthur: I don’t get why people do something like that
Frank: I hope the guy gets kicked out
Anna: Maybe he didn’t do it on purpose… I don’t know
Arthur: I think you should report him anyway, I highly doubt you can do something like that by accident
Anna had an issue with Uber. She ordered one, the driver was supposed to pick her up in 3 minutes, but when she got there on time, he had gone. She just received a notification that he ended the journey and she was charged the whole amount for it. Anna sent a complaint to Uber about the situation.