Caron: I'm not quite sure what he is getting at here, when he says you always say they are lovely ladies, is he having a go or what?
Rob: No I don’t think so  I think he is just giving an update, although not done in the most tactful way. I would just thank him for the update and hope the last session goes ok and to mention if he feels it’s too much risk to abandon the session, as they are in their rights to do so
Caron: I have been thinking about this one.. what was he doing taking her out on a motorway on the first session?  I did say from the start this was to build her confidence
Rob: Dave is normally really good often we take people out on motorways on first session as they are the safest types of roads, and in South Wales there are quieter parts he probably took her on
Caron: Oh its just that in our emails we do say that we start with quieter simple roads
Rob: We can start on quieter roads  but thats just a general list of things, and in reality it can vary from driver to driver. Sometimes quieter roads, can just be 1hr or less to get warmed up, other times a full session is needed
Caron: Ok I am going to email her to say that he will carry on in his own car for the rest of the sessions, it was only the last one she was going to attempt to use her own.. do we charge her the extra 20?
Rob: Lets just see what David does as sometimes they use a car without charging us if its their decision
Caron: ok
Rob: She may need further training
Caron: it does seem that way doesn't it?
Rob: Well if Dave cant sort her out then I pity south wales lol
Caron compalins about Dave's methods of conducting training. Dave took a lady on the motorway on their first session. Rob says motorways are the safest types of roads. Caron is emailing her to let her know Dave will carry on the sessions in his own car. 