Matt: Hi is this the car agency 
Mary: Hello my name is Mary,Yes this is the car agency ,
Matt: My name is Martin Davis
Mary: Yeah
Matt: I need a car for hire for the weekend.
Mary: It’s available for only $100 which you will have to make a deposit though our account, before its brought to you location.
Matt: Ok, When can I get it ?
Mary: Kindly tell me the name of you street
Matt: Its 790, 7th Ave, New York,
Mary: It should arrive in the next 30 minutes
Matt: Ok, thank you.
Mary: You are welcome
Matt: Hey it’s been 30 minutes, and still no sign of it.
Mary:  Let me check where it could have got stuck. Sorry about that.
Matt: Do you know lying to you client is not good? you know lying to me is a flat out bad? You know that don’t you?
Mary: I am so sorry about that, it should arrive soon
Matt: It better arrive, or I will ask for refund.
Mary: No need for that it should arrive about now sir, just bear with us sir.
Matt hired a car for the weekend, but it didn't arrive at his location on time.