 Tell me what you mean by that. You back it up. That shifts the whole conversation and puts them on the defensive. I'm so sick and tired of being on the defensive. No more. So anyway, that's my first tip. And I think the way to do it is your second question. Tell me what you mean by that. Can you explain that to me? Just a real nice, like you're really trying to, like you care about what they're saying.