 Hi, I'm Johnny Erickson, Tata, and I don't know about you, but doesn't it seem there's a lot of complaining going on nowadays? I was at Macy's, and I could not believe the way the shopper in front of me at the counter was complaining to the sales clerk. She had brought in a blouse to return, and this customer was raking the clerk up one side and down the other. Man, our society is in trouble.