 For example, I have patients where I will send a pain medication into the pharmacy, and then I will find out that it requires a prior authorization. So then what happens is there's a delay until it goes through the whole process. Sometimes you have to do a peer-to-peer phone call to advocate for your patient and argue that the medication is needed. And then the insurance company decides if they agree and if they'll approve it or if they won't. In the meantime, the patient is in pain.