 Whatever authority, sway, power, panache, whatever word you want to use, whatever influence that you have in whatever capacity you have in your job, you've got to be able to use it and use it well because people are counting on it, right? This is why people focus on bedside manner when they go to the doctor and they're like, they want a doctor that's going to come in there and look sharp with his white jacket and a stethoscope around his neck and say, Mr. So-and-so, Mrs. So-and-so, you're going to be okay.