 talk to them through this incident and I've heard it back in the in the day it took 20 minutes to get to a call I've literally heard one of our officers just they're invested in this and when you hear calm down it's gonna be okay I've got you whisper yeah and talk people through that it's amazing and you hear those tapes you hear the officers doing it and and the relief when we get there the person that's afraid yeah of course it's just I