 Come by our boutique shop, 1515 Thumb Butte Road, and find out what's right for you. Or order at myhealthetc.com. See you there. Did you know there are two types of insurance agents, independent and captive? Here's the difference. A captive agent works for one company. An independent agent represents multiple companies. If you call a captive agent, you will get a quote only from their insurance company. If you call an independent agent, you'll get quotes from many insurance companies.