 the people who create all that policy that comes down from the top are going to have to look a little in the mirror and say, wait, instead of yelling at the bureaucracy and saying, why aren't you able to deliver these services? I think they need to ask themselves, what are we doing to make it harder for the bureaucracy to deliver? And what could we do to make it easier? And I have a very long list, if anybody wants to ask me what those things might be, but they start with don't just keep layering on mandates and