 white glove red carpet service from beginning to end but best practice when you're ordering a refill is when your refill comes in the mail go ahead and order that next refill right then and there don't wait until you're down to those three to five tablets especially weeks like this where we have all these federal holidays and then we have another one coming up in labor day we have a lot of fall holidays the mailing services don't work on holidays and the pharmacy is not open for pickup