 Okay, here's another question then just on the day-to-day. I have to schedule a doctor's appointment. I'm going to go see my allergy doctor in the near future. Every time I show up there, I fill out the same forms as if my name and my address. I've been living in the same house for 10 years. As if the name, the address, all of that has changed. How come some of that simple stuff doesn't even seem to be streamlined?