 world many users are reporting. Microsoft, which hosts cloud services for businesses and governments, said it was grappling with service outages. While the exact series of events remains unclear, the issue reverberated widely. Airports in the U.S., Japan, and Australia, 911 phone lines in Alaska, and the London Stock Exchange and hospitals in England were all dealing with major disruptions. Entire companies are reported being offline, and merchants can't process payments in some cities. The IT glitch has wreaked global havoc.