 If you wanted to really understand what's going on here, it might help get them to understand they've got a problem they need to address. So that's why we're doing this. By the way, if you are here in the metro, it's MyFocusHearing.com, MyFocusHearing.com, 913-754-2144, 913-754-2144. They've got great customer service. If something goes wrong with your hearing aid, you can walk in there that same day and get it taken care of.