 We'll try. But the example is basically they talk to an 800 number. I don't know who. I don't know what call center. They got in touch with a call center. They switched them to another plan not based on the needs of the person because they didn't do a full look. And the person was confused. You know, we don't know when we're talking to somebody on the phone. We think they have our best interests at heart. Mm-hmm.