 We have improved training, and this predates me. I mean, a lot of the progress I'm talking about here, by the way, started well before me, so I don't want to be taking personal credit for all of it, and particularly in the training area. Some of the things that were put in place after, for example, the Portland situation in 2020 and then the January 6th situation in early 2021 was a recognition that the guidance wasn't sufficient in certain areas, and then the training on that guidance wasn't sufficient. So we have...