 make sure that my opinions count, having a mission or purpose that makes my job feel like it's important, being dedicated to quality work, having a best friend at work, getting feedback on my progress, and then also having those opportunities to grow. When a manager is delivering on those 12 needs and they're doing it in order, that's really what they need to unlock their employees. And more importantly, it helps them to pinpoint in a very real way what they need.