 make sure that my opinions count, having a mission or purpose that makes my job feel like it's important, being dedicated to quality work, having a best friend at work, getting feedback on my progress, and then also having those opportunities to grow. When a manager's delivering on those 12 needs and they're doing it in order, that's really what they need to unlock their employees. And more importantly, it helps them to pinpoint in a very real way what they need.