 when you're talking to them about their needs. But there might also be one that just doesn't feel like they have the resources that they need to get things done. And either one of those conversations are going to be very different, but at least when you know what they are and you're listening to your employees, then you're able to act upon that feedback. Yeah, so we use Q12 as a survey to determine those, and we literally ask those questions and have for a very long time. So we have the largest benchmark of engagement,