 CEO George Kurtz issued an apology early Friday morning on the Today Show. We're deeply sorry for the impact that we've caused to customers, to travelers, to anyone affected by this, including our company. Kurtz says it was not a cyber attack, but rather it was related to an issue involving an update that was deployed early Friday morning. Sam Sabin is a cybersecurity reporter with Axios and the author of the Codebook newsletter. She joined us to talk more about what led to this dire situation.