 nuggets and i mean i dustin i don't know if you want to talk about some of them sure yeah i mean i think what stood out to me so you know to jen's point on expectations i mean we found 63 of the citizens that we surveyed want to conduct all or most of their transactions online right only 15 were laggards and said they wanted to conduct few or none you know only 15 were like jen's dad and want to drive to the post office and do that but the vast majority of people want to do that and i mean i think as we look at the historical government experience