 survey data that we have longitudinally across the age scale you know veterans over 50 60 and 70 years old trust va in the 80th or 90th percentiles but veterans under 40 and especially under 30 years of age that trust drops by 15 or 20 points respectively and so how might we design around those future customers those those transitioning service members those recently separated veterans and their families to really catch them on the front end of their journey