 Right. So we're not emotionally tied because we're so worried about productivity and the person that really needs us to really focus on everything. I'm sorry, not focus on everything, but just focus on them. They're now a part of the problem. Right. So that trust is very, very important. If we want them to come back into our system, which we do, and we want them to get that care at the facility, then we have to make it approachable and they have to be able to.