 New special report. People around the world woke up to IT outages that have prevented them from traveling, doing business at banks, checking in at hospitals for surgery. CBS's Chris Van Cleave is at the airport in Phoenix. Why is this happening? It's an issue with a Microsoft and cybersecurity company, CloudStrike, system. Now, the CloudStrike CEO says it is actively working with customers impacted by a defect found in a single content update for Windows hosts.