 go in. And this will sound strange, but it's true. When the first plane went in, they weren't that bothered. They say planes go into buildings all the time. Not the World Trade Center, but. But one of the duty officers I spoke with, Rob Hargis, tells the story of being on the phone with Deb Lower, who was actually the Situation Room director. But she was in Sarasota, Florida with President Bush that day. And he was actually on the phone with her.