 Good afternoon, I'm Nikai Nelly. And I'm Anne Kramer. Our top local story this hour, the fallout of that huge IT outage we've been reporting on all today. It's causing airline passengers, as you just heard from CBS News, to wait patiently some of them and scramble to get answers. WTOP's Matt Koufax kicks off our coverage. He's been talking with several people experiencing delays and cancellations at Reagan National.