 And the journey that we reference, her name is Kelsey. She's a part of our system, but name has been changed. But Kelsey is a mother of an officer. I'm sorry, wife of an officer. She's a mother of a child with special needs. She gets an appointment to go into one of our facilities. And she's running late, obviously, because things happen in the Beltway and traffic is crazy. She's probably having to go to a ball later that night because her husband's an officer. And the gate's closed.