 1116, I'm Jenny Glick. Thanks for being with us. The Federal Trade Commission has ordered online used car dealer Vroom to refund $1 million to customers who say they were harmed by the company's unlawful practices. Consumer man Herb Weisbaum, a contributing editor at Checkbook.org, explains why the FTC sued Vroom. Vroom promised a better way to buy and sell used cars online with no need to go to a car dealership. Buying a used vehicle is always risky.