 Luke Luger, WTOP News. Bad behavior is being blamed for the bigger hassle you have to deal with now just to get the simple things at a local drugstore. WTOP's Dick Uliano went to downtown Silver Spring to check it out. You've heard it before about detergent, toothpaste, or a roll of paper towels. You have to have an employee come get it for you. They have a key that only they have to unlock it, like a master key.