 or in the community, can you give me some idea of what's the wait time on either end and so forth? By the way, can I get a virtual appointment if I want to stay with VA and so forth? So those are all the pieces that we're working on. But in the end, I think it comes back to the veterans that we serve. Now, sometimes that will be their family members, caregivers, and so forth. But if you can listen to that and have a system for listening to it, whether that's through surveys or literally