 Spirit, known for its a la carte or pay-for-everything approach to travel, just dropped its change in cancel fees while also upping the wait for checked bags to the industry standard 50 pounds as it looks to win back flyers. We've been evaluating this for quite some time, so it's not something that we've just decided to do overnight. And quite frankly, it's something that our customers want. Matt Klein is Spirit's chief commercial officer.