 And I'm on the line with a very nice woman, and I'm asking, can you please just fax me a copy of the birth certificate? Because I'm 400 miles away. I'd just like to get it right away. And they told me, no, you have to come in. You have to pay $4 for a copy, but you have to come into the office. And I said, look, I'm calling from a newspaper. I'm good for the $4. I promise you. I'll put it in an envelope right now, and you'll get it in a couple of days. But can you just fax it to me now? No, no, can't do it.