 so again family.microsoft.com that's typically where to go to uh to remove someone whether you're doing it yourself or if you're the family member so that's the same website whether you're removing them or whether they are removing themselves so i would say what i would do is sit down at your computer if your kid is uh you know in the city or you know living nearby have them come over sit at the computer together make sure you go through all those screens very carefully